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Operations Processor
A.E. PerkinsOperations Processor entering and reconciling participant and client data for A.E. Perkins.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry skills with a focus on accuracy and integrity, utilizing tools like Microsoft Excel and Google Docs. Capable of effective communication and collaboration within a team to support operational goals.
Highest-signal resume keywords
Data Entry AccuracyMicrosoft Excel ProficiencyCritical Thinking SkillsTime ManagementTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryData IntegrityData ReconciliationBasic FormulasData OrganizationError ResolutionRecord MaintenanceDiscrepancy IdentificationWeb-Based Program NavigationAudit Support
Soft Skills
Written CommunicationVerbal CommunicationDetail-OrientedProblem SolvingTask Prioritization
Tools & Technologies
Google DocsMicrosoft ExcelInternal Data Entry Systems
Certifications & Qualifications
Associate’s Degree
Industry Keywords
FSA KnowledgeCOBRA KnowledgeVoluntary Benefits KnowledgeBenefits-Related Data Processing
About the role
Key responsibilities & impact- Enter participant and client data into internal systems with 98% accuracy, adhering to established service level agreements and internal standards
- Prepare, process, and maintain existing and new client and participant records using internal systems and tools
- Ensure data integrity across A.E. Perkins products and services
- Research and resolve data entry and processing errors within 24 hours
- Build and maintain positive working relationships with internal teams, addressing inquiries and resolving issues
- Perform monthly reconciliation of participant and client data files when requested as an audit
- Identify and correct discrepancies within reporting deadlines
- Manage multiple tasks and deadlines efficiently, prioritizing work to meet organizational goals
- Perform other duties as assigned to support overall team operations
Requirements
What you’ll need- Superior written and verbal communication skills, with the ability to convey information clearly and accurately to both technical and non-technical audiences
- Highly detail-oriented, with the ability to consistently maintain data accuracy and catch discrepancies
- Ability to apply critical thinking skills to analyze situations, identify potential issues, and resolve data-related problems efficiently
- Proficient in navigating multiple web-based programs, Google Docs, and Microsoft Excel, including data entry, basic formulas, and data organization
- Strong ability to manage time effectively, prioritize tasks, and work under pressure while maintaining accuracy in a fast-paced environment
- Ability to work effectively within a team environment, providing support to colleagues and collaborating on shared tasks and projects
- Associate’s Degree required
- 1-2 years of experience in data entry required, with demonstrated success in maintaining accuracy and meeting deadlines
- FSA, COBRA, Voluntary Benefits knowledge preferred, with experience in processing or maintaining benefits-related data
- Familiarity with internal data entry systems and tools preferred
Benefits
Comp & perks- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Matching
- Flexible Spending Accounts
- Health Savings Accounts
- Disability & Life Insurance
- Employee Assistance Program
- LegalShield
- ID Shield
- Commuter Reimbursement Plan
- Tuition Reimbursement
- Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment.
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect (mental health) application
- Employee engagement activities, including voluntary events, raffles, book club, and more!