Administrative Assistant

• Provide administrative support to the Recruitment and Operations teams
• Manage job postings and assist with sourcing candidates through various recruitment channels
• Screen applications, maintain candidate records, and update recruitment trackers and reports
• Coordinate candidate communications, including interview scheduling, follow-ups, and assessment administration
• Assist with candidate evaluations by reviewing assessments, conducting technical checks, and preparing candidate profiles and CVs
• Ensure recruitment data, documentation, and internal systems are accurate and up to date
• Support special projects and perform other administrative duties as assigned by management

Recruitment Administrative Assistant supporting hiring operations at Philippines-based AI-first BPO Aidey

Recruitment Administrative Assistant

Recruitment Administrative Assistant supporting candidate sourcing, screening, scheduling, and recruitment records. Aidey’s Philippines-based AI-first BPO delivers customer experience and back-office operations for global brands.

• Support the daily operations of a US insurance agency
• Handle loss run requests
• Process policy requests
• Submit cancellation requests to carriers
• Follow up on renewals
• Process certificates of insurance (COI) requests
• Handle simple endorsements
• File claims
• Release renewal quotes
• Respond to billing inquiries and process online payments
• Process reinstatement requests for non-payment cancellations
• Follow up on recommendations
• Rate carriers
• Work with the internal team to ensure timely service delivery and meet client expectations

Administrative Assistant supporting US insurance agency operations for RecruitGo’s EOR workforce

Insurance Administrative Specialist

Administrative Assistant supporting daily operations for a US insurance agency. Managing insurance policy servicing, Applied Epic workflows, carrier requests, billing, claims, and renewals remotely from Pampanga.

• Prepare and maintain weekly employee utilization reporting, including hours worked, billable versus non-billable hours, and utilization by employee
• Prepare weekly project reporting covering project status, budgets, hours used, remaining work or revenue, and projects requiring leadership attention
• Maintain project-level profitability and P&L reporting
• Prepare quarterly profitability reporting for retainer clients
• Support the agency’s monthly P&L preparation and organization
• Ensure reporting is accurate, consistent, and delivered on schedule
• Flag missing information, unusual trends, budget concerns, and other issues for leadership review
• Maintain operational reporting calendars and processes
• Organize prospect and lead lists; track outreach, responses, next steps, and follow-up dates
• Prepare outbound sales emails and organize drafts in Front for leadership review
• Maintain CRM hygiene and assist with prospect research, account-based marketing, proposals, and sales-process administration
• Coordinate marketing initiatives, campaigns, timelines, events, partnerships, vendors, budgets, assets, deadlines, and follow-up activities
• Provide light inbox and administrative support
• Organize shared documents and maintain internal systems across Google Drive, Asana, Front, Harvest, and CRM platforms
• Assist with research, documentation, operational projects, and process automation

Operations coordinator supporting reporting and growth at Shopify ecommerce agency Total Commerce

Operations and Administrative Coordinator

Operations coordinator supporting reporting, sales, marketing, and administration at Total Commerce, a Shopify ecommerce growth agency. Maintaining profitability visibility and keeping initiatives on track.

• Follow up with insurance adjusters via email and phone
• Ensure adjusters have required information and documentation
• Follow up on outstanding requests and non-responsive adjusters
• Track open items and ensure consistent follow-ups
• Gather and organize requested documents
• Escalate questions, difficult conversations, negotiations, and issues requiring management involvement
• Coordinate with the internal team and update the project management tool, such as Trello, for active customer projects
• Maintain spreadsheets, records, and documentation
• Collect and organize receipts and expense documentation
• Follow up on missing receipts
• Organize digital records and supporting documentation
• Help streamline receipt and expense management processes
• Perform accurate data entry
• Review purchasing and supply lists
• Build shopping carts on websites such as lowes.com
• Verify products, quantities, and other purchasing details
• Research qualifying networking events
• Add relevant events to Google Calendar
• Keep event and calendar information organized and current
• Perform routine administrative tasks and online research
• Organize and document recurring administrative processes
• Provide personal administrative support, including trip planning and basic research
• Take on additional administrative responsibilities as the business grows
• Reduce the owners’ administrative workload and support the RestoPros team as a reliable extension

Virtual Admin Assistant supporting RestoPros restoration operations and insurance follow-ups

Virtual Admin Assistant

Virtual Admin Assistant supporting RestoPros restoration operations through insurance adjuster follow-ups, project coordination, purchasing, expense management, and research.

• Provide administrative and site operations support for workplace services and daily office operations
• Coordinate workplace operations and stakeholder engagement
• Serve as a key point of contact for employees, vendors, building management, and internal teams
• Support facilities, workplace readiness, and employee experience initiatives
• Conduct office inspections and support workspace arrangements, onboarding, and workplace events
• Manage documentation, reporting, and communications
• Maintain accurate records and prepare reports to support operational decision-making
• Assist with procurement, vendor coordination, and operational compliance
• Track invoices, manage inventory, support audits, and participate in business continuity activities

Administrative Assistant supporting Manulife’s workplace operations and employee services in the Philippines

Administrative Assistant supporting Manulife’s workplace operations, facilities coordination, and employee services. Managing vendors, documentation, procurement, reporting, and office initiatives across Quezon City and Makati City.

• Manage and send faxes and handle incoming documentation
• Coordinate lab-related administrative tasks
• Support prior authorisations (PAs)
• Coordinate external referrals
• Manage and organise administrative follow-ups
• Answer incoming phone calls where appropriate
• Provide general back-office administrative support
• Follow established SOPs and processes
• Identify opportunities to improve and streamline administrative systems
• Support a growing mental health practice and its clinical team across two locations

Part-time Medical Administrative Assistant supporting a growing mental health practice remotely

Medical Administrative Assistant

Part-time Medical Administrative Assistant supporting a growing mental health practice remotely. Managing faxes, referrals, prior authorisations, lab administration, and back-office workflows.

• Coordinate with carers, clients, patients, and family members regarding care schedules and service updates
• Assist with staff rota management using the company's care management software
• Handle routine operational communications via company email and WhatsApp
• Respond to schedule changes, cancellations, appointment requests, and other care-related updates
• Support the office team with general day-to-day operational tasks
• Maintain staff compliance records and monitor Right to Work checks
• Assist with DBS administration and track training records, proof of address, and regulatory documentation
• Help prepare documentation for compliance audits and follow CQC standards and company procedures
• Review and organize weekly staff timesheets
• Assist with payroll preparation
• Prepare and process invoices using invoicing software
• Maintain accurate administrative records for the accountant
• Perform document management, data entry, and routine office administration
• Maintain organized digital records and follow company SOPs
• Handle confidential patient and employee information professionally and discreetly

Healthcare administrative virtual assistant supporting a UK home care agency from the Philippines

Health Care Administrative Assistant

Healthcare administrative virtual assistant supporting a UK-based home care agency remotely from the Philippines.
Coordinating care schedules, compliance records, timesheets, payroll preparation, invoices, and confidential patient documentation.

• Review and document current business workflows and operational processes
• Identify repetitive tasks and automation opportunities
• Design, build, test, and maintain automated workflows using Monday.com, Zapier, and other platforms
• Create integrations between software applications
• Develop automated notifications, task assignments, project tracking systems, and reporting processes
• Evaluate existing systems and recommend productivity and accuracy improvements
• Assist with AI-powered tools and workflow enhancements
• Provide day-to-day administrative assistance across business functions
• Maintain company records, databases, and documentation
• Assist with project administration, scheduling, and task coordination
• Manage spreadsheets, reports, and operational data
• Support communication and coordination between internal teams and external stakeholders
• Prepare reports, trackers, and dashboards for business decision-making
• Assist with general office administration and ad hoc tasks
• Develop SOPs and process documentation
• Train and support team members on new systems and processes
• Monitor workflow performance and troubleshoot issues
• Recommend technology solutions supporting business growth and operational efficiency

Admin Assistant automating workflows for an Australian construction company

Admin Assistant, AI Automation – Workflows

Admin Assistant automating workflows for an Australian construction company. Building Monday.com and Zapier systems while supporting administration, reporting, and process improvement.

• Approve membership waivers and process new memberships.
• Manage membership suspensions.
• Process membership cancellations according to company procedures.
• Manage payment retries and payment rescheduling.
• Maintain accurate customer records.
• Manage and organise the company email inbox.
• Respond promptly and professionally to customer emails and messages in a friendly, conversational tone.
• Provide exceptional customer service while building genuine relationships with members.
• Ensure every interaction reflects our welcoming and community-focused culture.
• Update and maintain the sales pipeline in Go High Level.
• Create, edit, and optimize workflows, automations, forms, and campaigns within Go High Level.
• Ensure customer information is accurate and up to date.
• Assist/build out email marketing campaigns.
• Create, edit, and update marketing assets within Go High Level.
• Support ongoing marketing initiatives and promotions.
• Update website content using WordPress when required.
• Prepare a daily report outlining completed tasks, customer interactions, outstanding items, and key metrics relevant to the role.

Virtual Assistant supporting a combat sports academy's administrative tasks

Admin Assistant

Virtual Assistant supporting a combat sports academy's administration and customer service. Engaging with members and managing multiple tasks remotely.

• Manage calendars, appointments, and scheduling.
• Prepare and send invoices and assist with general administrative tasks.
• Update and maintain CRM records accurately.
• Assist with social media scheduling, posting, and basic content coordination.
• Organize files, documents, and business records.
• Support day-to-day operational and administrative activities.
• Assist with research, data entry, and ad hoc projects.
• Explore and implement AI tools and automation opportunities to improve business processes.
• Take on additional responsibilities as the business grows.

Admin Assistant supporting Australian construction company remotely from the Philippines

Part-time Admin Assistant

Part-time Admin Assistant supporting a growing Australian business from the Philippines. Opportunity for transition into a full-time role based on performance and business needs.

• Manage and organize emails, calendars, and schedules
• Prepare, format, and maintain documents, spreadsheets, and reports
• Perform data entry and maintain accurate records
• Coordinate and follow up on tasks across departments
• Handle correspondence and respond to routine inquiries
• Assist with basic research and administrative projects
• Maintain organized digital files and folders
• Provide general administrative support as needed

Virtual Assistant providing administrative support to clients

Admin Virtual Assistant – Project Based

Virtual Assistant role providing administrative support to US-based clients. Responsibilities include email management, data entry, and general administrative tasks.

• Handle escalated help desk tickets requiring Salesforce Administrator access
• Monitor and analyze system trends to identify recurring issues
• Perform data loads and bulk updates to maintain system efficiency
• Manage support tickets with vendors
• Configure new hire, team, and regional setups within Salesforce
• Manage integrations with associated systems (Gmail/Dialpad/Sense/TR)
• Provide system access and permissions management
• Support user training and adoption
• Create and maintain documentation for flows and workflows
• Interpret and optimize existing flows
• Conduct User Acceptance Testing for new rollouts
• Develop and implement best practices
• Ensure seamless integration between Salesforce and healthcare-specific platforms
• Perform proxy login testing
• Maintain data security and HIPAA compliance
• Monitor system performance and reliability

Salesforce Administrator optimizing Salesforce for a healthcare staffing company

Salesforce Administrative Specialist

Salesforce Administrator maintaining and optimizing Salesforce infrastructure for healthcare staffing solutions. Ensuring data integrity, streamlining workflows, and supporting growth in healthcare staffing.

• Manage daily administrative tasks including meeting scheduling and email management
• Assist the Managing Director with daily task coordination, scheduling, and follow-ups
• Attend internal team meetings to capture accurate minutes and update action items in ClickUp
• Support general office administration, file organisation, and internal documentation
• Assist with the preparation of client reporting and basic research tasks
• Maintain and update internal staff records within BrightHR
• Schedule and publish digital content across social media channels using Sendible
• Maintain and monitor the agency content calendar to ensure timely publication
• Support the execution of newsletters and email marketing campaigns via HubSpot and Mailchimp
• Perform basic website updates and simple page modifications within WordPress
• Develop presentations, proposals, and marketing offers based on briefs from internal meetings
• Assist the marketing team with general campaign execution and reporting analytics
• Design high-quality LinkedIn banners, documents, and promotional marketing collateral
• Create engaging carousels and basic GIFs for LinkedIn and other social platforms
• Perform simple video editing and formatting to match brand guidelines
• Ensure all designed materials maintain strict brand consistency and a professional look

Marketing Administrative Assistant providing support for a boutique Australian marketing agency

Marketing Administrative Assistant

Marketing Administrative Assistant providing comprehensive support to the Managing Director and marketing team at a boutique Australian marketing agency. Streamlining operations and assisting in digital marketing campaigns.

• Handle administrative tasks with accuracy and efficiency
• Post content on LinkedIn and send/manage connection requests
• Perform data entry, organize files, and maintain accurate digital records and shared folders
• Assist with inbox monitoring, scheduling, and calendar coordination
• Track assigned tasks, follow up on pending items, and ensure completion within deadlines
• Prepare basic reports, trackers, and presentations as needed
• Remain online and accessible during client office hours to ensure quick turnaround
• Ensure all deliverables meet accuracy, completeness, and timeliness standards

Virtual Assistant supporting administrative operations and LinkedIn tasks at Acxelsus

Virtual Assistant supporting administrative operations and LinkedIn management tasks at Acxelsus. Requires strong attention to detail and ability to work independently in a hybrid setup.

• Handle inbound phone calls via the VoIP system
• Screen out distractions and routine inquiries
• Monitor and triage incoming text messages and platform chats
• Respond to basic questions, coordinate scheduling, and notify in-house team when an issue requires local escalation
• Review and prioritize voicemails
• Utilize project management software to track patient journeys
• Input care plan details into the electronic medical records system
• Pre-fill out reassessment forms using existing patient data
• Verify new patient onboarding documentation
• Consistently encourage and track completion of digital intake paperwork by patients
• Follow up on patient cases by connecting with attorneys via phone or email
• Monitor and log leads generated through SEO and external digital marketing platforms

Virtual Medical Assistant for chiropractic clinic managing administrative tasks

Virtual Medical Assistant – Administrative, Receptionist

Virtual Medical Assistant in a chiropractic clinic supporting administrative and reception tasks. Managing communication, documentation, and patient intake processes in a remote role.

• Own the triage of shared team email accounts
• Act as a dependable support resource for clients and Virtual Assistant community
• Partner closely with Account Managers for customer service follow-ups
• Handle general administrative and operational tasks as assigned

General Admin & Customer Service Assistant at CoWorq

Admin and Customer Service Assistant

General Admin & Customer Service Assistant role at CoWorq, supporting internal operations and client inquiries. Ideal for motivated fresh graduates or those with admin/customer service experience.

• Communicate with clients primarily through email regarding their process, documents, updates, and next steps.
• Provide clear, professional, and timely updates to clients.
• Assist clients in understanding process requirements, document steps, and pending actions.
• Coordinate the procurement and tracking of required documents.
• Provide instructions to internal team members responsible for document collection or processing.
• Monitor document status and follow up on pending items.
• Maintain accurate records of client communications, requirements, and process updates.
• Organize and manage administrative tasks related to client cases.
• Use online tools, email platforms, video conferencing tools, and productivity software to complete daily work.
• Support the team leader with day-to-day administrative and client support tasks.
• Learn and follow the company’s internal processes and workflows.
• Conduct basic research or independent follow-through when required.
• Escalate client concerns, unclear requirements, or process issues to the appropriate team member.
• Maintain high attention to detail when handling client information and documentation.
• Represent the company professionally during occasional phone or video calls.
• Maintain a professional appearance and appropriate background during video meetings.

Administrative Assistant supporting clients in dual citizenship and immigration process

Administrative Assistant supporting clients through dual citizenship, immigration, and documentation processes. Involves client communication, document coordination, and administrative tasks in a remote setting.

• Provide day-to-day administrative support to Global Investigative & Forensic Services and Corporate Security teams.
• Maintain and update GIFS SharePoint sites including library structure, access, and governance.
• Maintain GIFS email distribution lists.
• Support onboarding of new employees (Teams, SharePoint, bios and profiles).
• Provide administrative support to the Director of Security, Asia.
• Respond to ad hoc requests including travel and expense inquiries.
• Coordinate meetings, conferences, and internal events including logistics, catering, and technology.
• Support agenda coordination and provide timekeeping during events.
• Coordinate and publish GIFS newsletters and internal communications via SharePoint and Viva Engage.
• Support vendor onboarding and setup in EzPay for invoice processing.
• Process and track invoices and support payment coordination.
• Conduct first-level review of Concur expense reports and follow up on required edits.
• Compile GIFS’ expenses to be charged back to LTC and FedPoint.
• Maintain vendor records and support contract administration.
• Administer SharePoint and Viva Engage platforms.
• Ensure document management and access control standards are maintained.
• Support communication and engagement initiatives across the security function.
• Manage documentation and ensure audit-ready record keeping.
• Support procurement and ordering of office supplies.
• Assist with workflow improvements and administrative trackers.

Administrative Assistant supporting global security teams at Manulife

Administrative Assistant providing operational support to global security teams including vendor management and financial processing. Ensuring efficient, compliant, and audit-ready administrative processes.

• Phone Call Management: Answer all inbound calls promptly and ensure no missed calls
• Patient Intake & Scheduling: Manage new patient intake and coordinate appointments
• Referral Processing: Handle referrals and ensure timely follow-ups
• No-Show Follow-Up: Contact patients at least twice and send text reminders with proper documentation
• Insurance Verification & Prior Authorizations: Accurately process and verify patient coverage
• Speed-to-Lead Response: Follow up on new inquiries/referrals within 5 minutes (critical KPI)
• Patient Support: Assist with patient questions, including basic clinical-related inquiries when appropriate
• Objection Handling (Nice-to-Have): Comfortably handle basic patient concerns or hesitations over the phone
• Team Collaboration: Participate in daily Zoom meetings with the team

Virtual Assistant supporting behavioral health practice with patient communication and scheduling

Behavioral Health Administrative Coordinator

Virtual Assistant seeking to support a growing behavioral health practice during restructuring phase. Focus on patient communication, scheduling, and operational efficiency to impact patient care and business growth.

• Answer incoming customer calls professionally and confidently.
• Respond to emails promptly and accurately.
• Schedule service calls and coordinate technician calendars.
• Create and send invoices.
• Keep customer records organized and up to date.
• Communicate with customers regarding scheduling, delays, and follow-ups.
• Help prioritize urgent service requests.
• Work closely with the team to ensure smooth day-to-day operations.

Customer Service & Administrative Coordinator for HVAC company

Customer Service – Administrative Coordinator, HVAC

Customer Service & Administrative Coordinator providing administrative support in HVAC. Answering customer calls, scheduling service, and managing records.

Administrative Assistant jobs in Philippines

See all jobs on JobTailor

Recruitment Administrative Assistant

Insurance Administrative Specialist

Operations and Administrative Coordinator

Virtual Admin Assistant

Administrative Assistant

Medical Administrative Assistant

Health Care Administrative Assistant

Admin Assistant, AI Automation – Workflows

Admin Assistant

Part-time Admin Assistant

Admin Virtual Assistant – Project Based

Salesforce Administrative Specialist

Marketing Administrative Assistant

Virtual Admin Assistant

Virtual Medical Assistant – Administrative, Receptionist

Admin and Customer Service Assistant

Administrative Assistant

Administrative Assistant

Behavioral Health Administrative Coordinator

Customer Service – Administrative Coordinator, HVAC