Administrative Assistant

Sourcefit

Administrative Assistant supporting clients through dual citizenship, immigration, and documentation processes. Involves client communication, document coordination, and administrative tasks in a remote setting.

Posted 7/15/2026full-timeQuezon City • 🇵🇭 PhilippinesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client communication and coordination skills, with a focus on maintaining accurate records and managing administrative tasks. Proficient in using online tools and productivity software to support client interactions and internal processes.

Highest-signal resume keywords

Client CommunicationAttention To DetailOrganizational SkillsEmail Writing SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional DemeanorProactive AttitudeCuriosityIndependence

Tools & Technologies

Email PlatformsVideo Conferencing ToolsProductivity SoftwareOnline Tools

Industry Keywords

Administrative SupportClient CoordinationCustomer SupportBack-Office Work

About the role

Key responsibilities & impact

Communicate with clients primarily through email regarding their process, documents, updates, and next steps.
Provide clear, professional, and timely updates to clients.
Assist clients in understanding process requirements, document steps, and pending actions.
Coordinate the procurement and tracking of required documents.
Provide instructions to internal team members responsible for document collection or processing.
Monitor document status and follow up on pending items.
Maintain accurate records of client communications, requirements, and process updates.
Organize and manage administrative tasks related to client cases.
Use online tools, email platforms, video conferencing tools, and productivity software to complete daily work.
Support the team leader with day-to-day administrative and client support tasks.
Learn and follow the company’s internal processes and workflows.
Conduct basic research or independent follow-through when required.
Escalate client concerns, unclear requirements, or process issues to the appropriate team member.
Maintain high attention to detail when handling client information and documentation.
Represent the company professionally during occasional phone or video calls.
Maintain a professional appearance and appropriate background during video meetings.

Requirements

What you’ll need

1 to 3 years of experience in administrative, customer support, client coordination, or back-office work.
Excellent written and verbal English communication skills.
Strong email writing skills and ability to communicate professionally with clients.
High attention to detail and accuracy.
Strong organizational and time management skills.
Comfortable working with computers, online platforms, email, and productivity tools.
Ability to learn new processes quickly.
Able to work independently after training and follow instructions with minimal supervision.
Proactive, curious, and willing to ask questions when clarification is needed.
Comfortable communicating with international clients, especially US-based clients.
Professional demeanor for occasional phone, Zoom, or Google Meet calls.

Benefits

Comp & perks

Work from Home until further notice
Will follow PH Holidays