Sourcefit

Account Manager

• Manage and prioritize Accounts Receivable (AR) tickets and emails, ensuring timely follow-up and resolution of account issues
• Respond promptly and professionally to customer inquiries, complaints, and requests with empathy and a focus on resolution
• Process customer orders, invoices, payments, and account updates accurately and efficiently
• Collaborate with internal teams to resolve service and accounting matters in a timely manner
• Identify and recommend process improvements to enhance customer service and operational efficiency
• Maintain detailed and accurate records of customer interactions, account activities, and related documentation within company systems
• Record working hours, breaks, lunches, and any applicable overtime accurately in the time clock system, requesting supervisor approval for adjustments as needed
• Submit time-off requests in advance for management review and approval
• Adhere to company policies, procedures, and attendance standards as outlined in the Employee Handbook.

Customer Account Representative, Billing Agent

Insurance

• Facilitate initial credentialing and re-credentialing processes for healthcare providers
• Prepare and submit credentialing applications and supporting documentation
• Track and follow up on submitted applications to ensure timely approval
• Verify credentials, education, training, licensure, and experience of healthcare providers
• Maintain and update credentialing database with accurate provider information
• Ensure all credentialing documents are current and stored securely
• Monitor and track expiration dates of licenses, certifications, and other credentials
• Ensure compliance with all regulatory and accrediting agency requirements
• Stay updated with changes in regulations and standards affecting credentialing
• Conduct regular audits of credentialing files to ensure completeness and accuracy
• Serve as a liaison between healthcare providers, insurance companies, and healthcare organizations
• Respond to inquiries from providers and payers regarding credentialing status
• Communicate effectively with providers regarding missing or expiring credentials
• Assist with License and DEA research and process
• Respond to any questions from providers in regards to licensing applications
• Communicate on license application progress
• Charges and payments data entry
• Obtain and document status of claims from insurance portals
• Assist with billing team projects
• Identify opportunities to streamline and improve processes
• Implement best practices to enhance efficiency and accuracy.

Medical Insurance Billing and Credentialing Specialist

Learning and Development

• Conduct thorough needs assessments to identify learning gaps and define learning objectives
• Develop engaging and effective learning content using a variety of methods, including eLearning, blended learning, and instructor-led training
• Create high-quality learning materials, including scripts, storyboards, visuals, and assessments
• Develop and manage project plans, timelines, and budgets
• Identify, engage, and manage expectations of key stakeholders throughout the project lifecycle
• Support the implementation and delivery of learning programs, including training instructors and providing technical support
• Evaluate the effectiveness of learning programs using appropriate methods, such as surveys, assessments, and performance data
• Work effectively in a team environment, collaborating with subject matter experts, designers, developers, and other stakeholders

Instructional Designer

Operations

• Provide support for complex communications product solutions (data, voice, IP, etc.)
• Work closely with the OPE to identify and document tasks
• Assist in tracking and balancing revenues and expenses for each job
• Track internal subcontractor invoices and pass-through revenue
• Manage the progression of invoices
• Conduct progress reviews with team members
• Review and quality control of internal and subcontractor invoicing prior to payment
• Assist leadership with special projects and reporting
• Meet weekly and monthly financial goals assigned by leadership

Operations Support Coordinator

Accountant

• Ensures accurate and timely compilation of accounting information, analysis and reporting in accordance with Generally Accepted Accounting Principles and Company policies and procedures.
• Perform Cash Management daily responsibilities to reconcile Oracle bank accounts for multiple bank accounts.
• Manage the monthly reconciliation of intercompany accounts and reporting between the company’s domestic and international entities.
• Support month-end, quarter-end and year-end accounting close for areas of functional responsibility.
• Activities performed include preparation of accruals, journal entries, account reconciliations, management reports and other financial analysis as required.
• Manage and analyze Cumulative Translation Adjustment (CTA) for foreign gain/loss adjustments for all entities.
• Will need to work with foreign local accountants to ensure transactions are reported accurately.
• Accurate and efficient maintenance of the general ledger accounts and associated duties including responsibilities as a GL super user supporting our subsidiary partners.
• Provide timely and accurate accounting information to internal customers on an ad hoc basis.
• Provide support for internal and external audit within assigned responsibilities.
• Provide supporting workbooks for SEC 10Q and 10K reporting.
• Responsible for ensuring accounting files and archives are maintained in accordance with company document retention policy.
• Provide guidance to other departments on accounting related matters.
• Other duties as required.

Senior General Ledger Accountant

Accounts Payable

• Process vendor invoices, ensuring proper coding, approval, and compliance with company policies
• Apply payments to vendors in accounting system, ensuring invoices are properly matched and reconciled
• Review and reconcile vendor statements, resolving discrepancies in a timely manner
• Set up new vendors and maintain accurate AP records and documentation for compliance and audits
• Collaborate with procurement and other departments to ensure invoices are properly approved and processed
• Assist in the preparation of weekly payment runs, ensuring timely vendor payments
• Assist with month-end close processes, including bank reconciliation related to cash disbursements, AP reconciliations and reporting
• Review and approve reimbursable and non-reimbursable expense reports submitted by employees, ensuring department and coding are accurate
• Ensure compliance with company policies and resolve any discrepancies
• Follow up with employees on missing receipts or incorrect submissions
• Reconcile credit card transactions to submitted non-reimbursable expense reports
• Support the transition from current banks to the new bank, ensuring smooth banking operations
• Assist in new credit card and expense report platform implementation
• Assist in the new ERP system implementation, ensuring AP workflows are properly integrated
• Provide recommendations for process improvements and automation in AP and expense reporting

Accounts Payable Specialist

Frontend Engineer

• Utilize your deep understanding of Vue.js, including Vue 3.x features and Vue Router, to develop robust web applications.
• Employ the Vue.js Composition API to build and manage state in components.
• Craft responsive and accessible web interfaces using HTML5, CSS3, and JavaScript.
• Manage application state effectively using tools like Vuex and Pinia.
• Integrate RESTful or GraphQL APIs, managing asynchronous data requests smoothly.
• Implement unit testing using Vue.js testing utilities and frameworks like Jest or Mocha.
• Set up and maintain build and deployment pipelines, ensuring smooth application delivery.
• Write code that provides a consistent user experience across various web browsers.
• Work closely with design teams, utilizing tools like Adobe X D and Illustrator for collaborative design efforts.

Frontend Developer, Vue

• Collaborate with accounting staff, account managers, and clients to ensure accurate financial reporting and compliance.
• Provide client-specific bookkeeping and accounting services including but not limited to: Managing day to day processing of accounts receivable and payable using QuickBooks Online, producing reports as requested for a portfolio of clients.
• Responsible for the oversight and approval of all payments to client vendors.
• Oversee monthly financial close practices for a portfolio of customers.
• Prepare short and long-term financial and managerial reporting.
• Reconciling monthly activity, generating year-end reports, and fulfilling tax related requirements.
• Administering payroll and employee benefits and organizational insurance.
• Leads on work management activities, ensuring that client requests are resolved and communicated in a timely manner to internal and external parties.
• Ensure service deliverables are accurate meeting Stride’s and client’s expectations.
• Prepare and provide performance evaluations and assist with employee development.

Billing Specialist

• Monitor the status of medical claims to ensure prompt and accurate payment.
• Research and resolve claim rejections and denials, implementing measures to prevent future occurrences.
• Document all account activities accurately and in a timely manner.
• Post payments and correctly record adjustments as necessary.
• Understand and apply Medicare, Medicaid, and commercial insurance eligibility requirements and payment methodologies.
• Exhibit proficiency with billing systems and leverage all functionality to ensure the most efficient processing of claims.
• Maintain up-to-date knowledge of changes in billing and coding guidelines, payer contracts, and government regulations.
• Collaborate with team members and providers, fostering a positive and productive work environment.
• Willing to learn claims review and submission, and pre-visit eligibility and benefits verification to backfill other staff during absences.

Medical Billing Specialist – Collection

General Counsel

• Manage the legal aspects of project development, including:
• Draft, review, interpret, and negotiate site control agreements (options to lease, ground leases, purchase and sale agreements, easements, and other real property agreements)
• Identify and resolve mineral and title issues, and access rights needed for project development
• Support project closings and ensure land rights are bankable for financing and sale
• Avoid, manage, and resolve disputes with landowners, in coordination with the land team
• Assist the legal team with various development matters, including:
• Draft, review, interpret, and negotiate development agreements (PPAs, land, interconnection, permitting, and title agreements)
• Draft, review, and negotiate procurement and other EPC-related agreements
• Draft, review, and negotiate consulting services agreements, master services agreements, and other corporate legal agreements
• Manage outside counsel as needed
• Manage paralegals and other staff as needed
• Perform other tasks as assigned

Real Estate – Development Counsel

IT Support

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Test and assess issues related to computer software and hardware, including operating systems such as Mac and Windows
• Determine the best solution based on the issue and details provided by customers and walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs and update client trouble tickets with status
• Follow-up and update customer status and information
• Pass on customer feedback or suggestions to the appropriate internal team
• Identify and suggest possible improvements to procedures
• Create and update support documentation to improve future troubleshooting efforts
• Undertake maintenance of computer networks, hardware, software, and other equipment at regular intervals
• Develop and apply images to workstations using Microsoft MDT

IT Helpdesk Technician, Level 1

Executive Assistant

• Serve as right-hand support to the CEO, managing calendars, priorities, and inboxes
• Anticipate needs, prepare documents or research proactively, and follow through with minimal oversight
• Draft, proofread, and format correspondence and presentations in a polished, client-ready manner
• Coordinate meetings, appointments, and logistics across multiple clients and consultants
• Organize and maintain electronic filing systems in SharePoint/OneDrive and enforce file naming/version control standards
• Format and prepare HR deliverables, policies, and reports for client distribution
• Track and manage internal project deliverables using Microsoft Planner/Lists
• Conduct research on HR compliance topics, industry benchmarks, and best practices and summarize findings into actionable briefs
• Coordinate with consultants and vendors to ensure timely updates and document flow
• Assist with branded decks, training materials, consultant toolkits, social media scheduling (LinkedIn), and light Canva/PowerPoint design as needed

Virtual Assistant

Recruitment

• Manage the full recruitment lifecycle for assigned roles, including sourcing, pre-qualifying screens, submitting candidates to vacancies, interviewing preparing candidates, offer management, and post placement care during rebate periods.
• Build strong relationships with candidates, ensuring an exceptional experience from first contact through placement.
• Source talent using multiple channels, including databases, job boards, networking, social media, and proactive outreach.
• Partner with Lead Recruiters and client leadership teams to understand workforce needs and align recruitment strategies.
• Maintain accurate records and activity tracking in our ATS (Manatal).
• Meet and exceed recruitment metrics including placements, submittals, and pipeline growth.
• Stay up to date with market trends in healthcare recruitment, compensation, and workforce challenges.

Recruiter

Account Executive

• Engage with potential clients and showcase the value of insurance products
• Present product features and benefits, handle objections, and close deals
• Achieve and exceed individual and team sales targets
• Provide exceptional customer service to build trust and loyalty
• Leverage training to become a knowledgeable insurance advisor
• Collaborate with colleagues in a supportive and energetic environment

Outbound Sales Representative

Bookkeeper

• Categorize daily financial transactions in the company’s accounting software.
• Perform thorough reconciliation of books to ensure consistency with bank statements.
• Execute Year-End Reconciliation, payroll reconciliation, merchant fee adjustments, and revenue timing adjustments.
• Communicate effectively with clients to resolve queries and ensure timely book closures.
• Collaborate cross-functionally with support and accounting departments for timely task completion.
• Track and input personal metrics to drive informed decision-making and optimize individual performance.
• Reporting directly to the Bookkeeping Lead.

• Assist clients in collecting payments from insurance companies for medical services rendered to patients.
• Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for accounts receivable.
• Preparation and analysis of aging reports.
• Use all channels available to resolve and collect account receivables with payers, including utilizing payer portals and outbound calls to the provider desk.
• Review or update claims, corrections, and upload required documents in clearinghouse portals.
• Identify underpayments and prepare documents for appeals.
• Create batches and post-received payments.
• Code claims accordingly with CPT and ICD-10 codes.
• Post charges to create a claim and submit it to clearinghouses.
• Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.
• Identify billing errors and denials by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.
• Perform other duties assigned by management.

Medical Billing Specialist – Collections

• Perform verification of eligibility and benefits to ensure accurate patient coverage
• Review and submit claims in a timely and compliant manner
• Obtain prior authorizations to support claim approvals
• Monitor the status of medical claims and conduct A/R follow-up to ensure prompt and accurate payment
• Research and resolve claim rejections and denials and implement measures to prevent recurrence
• Generate and submit patient statements (no patient interaction)
• Document all account activities accurately and in a timely manner
• Post manual payments, apply adjustments, and manage collections from various payers
• Correctly record contractual adjustments based on payer contracts and government regulations
• Exhibit proficiency with billing systems to ensure efficient claims processing
• Maintain up-to-date knowledge of changes in billing and coding guidelines, payer contracts, and government regulations
• Collaborate with team members and providers to foster a positive and productive work environment

Medical Billing Specialist, Collections

Architect

• Work remotely on commercial, housing, civic, cultural, and heritage projects
• Prepare and coordinate Revit documentation across project stages
• Produce clear and detailed drawing sets in line with NCC and Australian Standards
• Review documentation for compliance and assist with quality assurance processes
• Coordinate with consultants and project teams to support design and buildability outcomes
• Assist with maintaining studio systems, drawing standards, and documentation protocols

Revit Architectural Technician/Draftsperson

Solutions Engineer

• Develop and implement AI-powered solutions within our web application, ensuring seamless integration and high-quality performance.
• Collaborate with cross-functional teams to gather requirements and propose AI-based solutions that address business needs and drive innovation.
• Design and develop custom APIs to facilitate data exchange and communication between AI components and existing systems.
• Stay abreast of emerging AI technologies and industry trends to identify opportunities for enhancing the organization's AI capabilities.
• Evaluate the effectiveness of AI solutions, continuously refining and optimizing them to ensure optimal performance.
• Develop comprehensive documentation for AI solutions, including technical specifications, user guides, and training materials.
• Serve as an AI evangelist, promoting the understanding and adoption of AI technologies across the organization through presentations, workshops, and training sessions.
• Provide technical support and troubleshooting for AI implementations, ensuring the prompt resolution of issues and minimal disruption to users.

AI Solutions Developer

Procurement

• Develop and manage overall HR strategies, systems and procedures across the organization
• Oversee human resource policies, ensuring awareness, compliance, and clarity among staff
• Lead hiring initiatives including advertising, screening, candidate communication, and interview coordination
• Prepare contract agreements for new staff, vendors, and contractors; conduct orientations
• Oversee the annual performance appraisal system and collaborate on professional development opportunities
• Maintain and update all HR-related data, documentation, and staff records using Zoho HRMS
• Organize team-building activities and staff communications (newsletters, webinars)
• Address employee needs, conflict mediation, investigations, and disciplinary actions as needed
• Support administrative duties including payroll processing and team calendar coordination
• Identify and source vendors, collect quotations, and maintain procurement records
• Prepare procurement-related contracts, secure Executive Director sign-off, and coordinate with Finance for payments
• Work closely with Finance to ensure compliance and timely payment processing

HR and Procurement Officer

Data Analyst

• Analyze historical sales data, trends, seasonality, promotional activity, and new product introductions to inform forecast models.
• Work closely with sales, marketing and supply teams to gather inputs and adjust forecasts accordingly.
• Support weekly and monthly demand reviews, providing insights and highlighting forecast risks or variances.
• Prepare and maintain forecasting reports using key demand planning metrics (WMAPE, BIAS, service levels).
• Monitor daily sales and consumption data, identify anomalies, and support rapid response to forecast deviations.
• Assist with product lifecycle planning of new products and deletions.
• Maintain data accuracy in ERP systems.
• Provide support in S&OP, including preparing materials for meetings and scenario analysis.
• Contribute to process improvement initiatives within the demand planning and broader supply chain function.
• Continuously enhance data collection and dashboards using advanced analytical software and techniques.
• Reporting on Dumps and Out of Scopes on a weekly and monthly basis.
• Back up to Forecasting and Insights Analyst role.
• Provide ad hoc analytical support for strategic projects and customer negotiations.
• Develop deep-dive reports to support sales trends, product seasonality, and customer purchasing behaviors.
• Collaborate with Commercial and Operations teams to translate data into actionable strategies across operations, sales and marketing.

• Provide client-specific bookkeeping and accounting services for a portfolio of clients.
• Manage day to day processing of accounts receivable and payable using QuickBooks Online and produce reports as requested.
• Responsible for the oversight and approval of all payments to client vendors.
• Oversee monthly financial close practices for a portfolio of customers.
• Prepare short and long-term financial and managerial reporting.
• Reconcile monthly activity, generate year-end reports, and fulfill tax related requirements.
• Administer payroll, employee benefits, and organizational insurance.
• Lead work management activities, ensuring client requests are resolved and communicated timely to internal and external parties.
• Ensure service deliverables are accurate and meet Stride’s and client’s expectations.
• Prepare and provide performance evaluations and assist with employee development.

Lead Accountant

Customer Success Manager

• Interact with Airbnb hosts, vacation rental property managers, and leaders in the hotel industry
• Maintain strong customer relationships by troubleshooting and guiding customers through onboarding
• Provide Tier 1 Customer Support with understanding and empathy to system issues
• Learn systems end-to-end to support customers with their issues and product requirements
• Deploy technical projects and execute project deliverables independently and with cross-department collaboration
• Submit and track tickets using Salesforce CRM
• Execute daily customer support operations: respond to questions and follow up on reported issues
• Continuously support clients throughout the onboarding process
• Build and maintain strong relationships with clients
• Perform hardware and software troubleshooting
• Create internal and client-facing onboarding and support material
• Develop and apply testing processes for new and existing products to meet client needs
• Work from home Tue–Sat on night shift; follows Philippine holidays

Customer Success Specialist

Product Designer

• Partner with Product to transform business requirements into user-friendly designs and interactive prototypes.
• Evolve concepts from low-fidelity wireframes to high-fidelity mockups, ensuring clarity and consistency throughout.
• Advocate for UX best practices and usability standards across all projects.
• Design and refine responsive UIs for SaaS products, order management systems, and ERP-related tools.
• Contribute to website design projects, improving usability and visual impact.
• Build and maintain reusable design components and libraries, ensuring scalability across applications.
• Develop and document style guides that align with brand and product identity.
• Work with engineering teams leveraging PrimeNG libraries to ensure seamless handoff and implementation.
• Conduct design reviews, gather feedback, and iterate to continuously improve user experience.

Intermediate UX Designer

Designer

• Consult with designer and/or client to discuss their electrical requirements
• Create electrical design and automation layouts based on client needs
• Follow up with clients to ensure correct information for consultations
• Ensure jobs qualified through home building companies and answer builder questions
• Produce quotes using Company software (currently exonet)
• Produce plans using Company drawing software (currently Microsoft Visio)
• Ensure quoted product lists match products on project drawings
• Ensure plans reflect products located for efficient and practical installation
• Document all communication regarding the project in job history notes
• Liaise with building companies and maintain strong builder/client relationships
• Manage relationships with Building Companies, Cooperatives and Associations as assigned
• Contribute to product evaluations, recommend changes, and contribute to projects
• Mentor level 1 consultants and share information with the team

Electrical Design Drafter

Customer Support

• Collaborate with the Chief Product Officer (CPO) to support bot-building initiatives
• Assist clients with bot management while maintaining minimal customer service/account management functions
• Set up, edit, and test engagement agents using provided scripts and guidelines
• Load content, check functionality, and perform simple updates
• Identify and flag technical issues for escalation to the core team
• Apply basic design skills for light image editing, layout adjustments, and content formatting
• Ensure bots provide a smooth and user-friendly experience aligned with UI/UX best practices
• Generate AI agent videos using internal tools/software
• Adapt quickly to new tools and processes; training provided to enable building your first bot within 2 weeks