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About the role
Key responsibilities & impact- Manage and prioritize Accounts Receivable inquiries, ensuring timely resolution of customer and internal requests.
- Perform detailed reviews of billing, receivable, payment, and customer account transactions to ensure accuracy and completeness.
- Lead account cleanup and remediation efforts by researching historical transactions, validating balances, and resolving discrepancies.
- Investigate complex billing, payment application, and customer account issues through transaction-level analysis.
- Partner with Accounting, Sales, Customer Success, and other stakeholders to resolve operational issues and improve process efficiency.
- Maintain and enhance process documentation and standard operating procedures.
- Perform account reconciliations and variance analyses to identify and resolve discrepancies.
- Review AR aging, unapplied cash, customer balances, and billing activity to ensure data accuracy.
- Analyze trends and recurring issues to identify root causes and recommend corrective actions.
- Support internal control activities by validating transactions and ensuring adherence to established policies and procedures.
- Assist with internal and external audit requests, including preparation of supporting documentation and analysis.
- Identify opportunities to improve processes, strengthen controls, and increase operational efficiency.
- Review and validate customer invoices for accuracy and completeness.
- Support billing operations and ensure timely invoice generation and delivery.
- Monitor outstanding receivables and support collection efforts.
- Research and resolve customer disputes, payment discrepancies, and account reconciliation issues.
- Support month-end close activities related to billing and accounts receivable.
- Maintain customer tax exemption certificates and supporting documentation.
- Assist with sales tax and indirect tax compliance activities.
- Support tax audits and information requests by gathering and organizing required documentation.
- Maintain accurate tax records and compliance files.
Requirements
What you’ll need- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 7+ years of experience in Order-to-Cash, Accounts Receivable, Billing Operations, Revenue Accounting, or related finance functions.
- Strong analytical and investigative skills with the ability to identify root causes and resolve complex issues.
- Experience performing account reconciliations, transaction reviews, variance analysis, and financial data validation.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUPs, and large data set analysis.
- Strong understanding of internal controls and financial processes.
- Excellent attention to detail, organizational skills, and communication abilities.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Benefits
Comp & perks- Holidays: US Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Accounts ReceivableBilling OperationsOrder-to-CashRevenue AccountingAccount ReconciliationsVariance AnalysisFinancial Data ValidationTransaction ReviewsMicrosoft ExcelData Analysis
Soft Skills
Analytical SkillsInvestigative SkillsAttention to DetailOrganizational SkillsCommunication AbilitiesProblem SolvingIndependenceTime ManagementProcess ImprovementCollaboration
Certifications
Bachelor's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Administration