Account Manager

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Develops and maintains a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention
• Collaborates with multiple internal stakeholders and external vendor partners to ensure best in class customer service and benefit solutions delivered efficiently and effectively
• Facilitates client meetings to advise and advance resolution of open action items and/or provide routine status updates
• Facilitates the process for new benefit changes on behalf of client and provide direction on how those changes need to be implemented
• Responds to client inquiries, issues and concerns in a timely, concise and accurate manner
• Provides clients with system support and collaboration tools
• Supports client renewal activities in partnership with the Account Executive and Clinical Account Executive
• Supports clients by executing regular account maintenance such as reporting, member-specific requests, open enrollment support and other tasks as needed
• This role may require participation in conference calls, attendance at meetings or, travel outside of normal business hours
• Other duties as assigned

• Deliver sales growth across industries with a primary focus on Defense, Space & Nuclear Energy markets by prospecting for new business opportunities, while protecting current business within assigned accounts.
• Build & maintain positive business relationships with key customer contacts.
• Create and execute detailed capture plans while engaging other Materion functional resources to grow sales across PM’s (Performance Materials) product lines.
• Discover technical and commercial needs to build compelling, quantitative value propositions that turn customer stakeholders into Materion advocates.
• Share knowledge of the Materion product portfolio, typical applications and commercial elements with the goal of closing high margin purchase orders and contracts.
• Such activities may start with an NDA (Non-Disclosure Agreement) or PIA (Proprietary Information Agreement) which is facilitated through the KAM (Key Account Manager).
• While Materion has contracting specialist to work through contract issues and negotiations, the KAM should understand contracts including the fundamentals of government contracting and support the contract negotiating process.
• Deliver and maintain accurate sales forecasts, reports, and account records in CRM system. This includes Monthly, quarterly, current year and 2-year sales forecasts as part of the Materion IBP process.
• Develop a strong knowledge of the Performance Materials product lines, through continuous learning to support customer discussions and presentations.
• With emphasis on beryllium, AlBeMet, AlBeCast, BeO ceramics, MMC’s and ToughMet alloys.
• Gain consensus with internal stakeholders: Quality, Production planning, Estimating, Technology & Innovation, Legal, Government contracting, and business leadership and external stakeholders to constantly advance and win high margin business for Materion Performance Materials.
• Work with Materion finance and customers to ensure invoices are paid per contract payment terms.
• Support finance to resolve customers past due accounts receivables.

Key Account Manager

• Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors
• Collaborate with Customer Success Managers and Sales Engineers to ensure the team has everything they need to implement successfully and identify opportunities to cross-sell
• Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle)
• Manage Client Relationships for clients up for renewal in the current year
• Negotiate Contracts, drive commercial process through acquiring signatures
• Present product demonstrations
• Support customers and solve problems for specific and individualized use cases
• Strong understanding of the platform and product suite
• Serve as the voice of the customer to drive improvement and provide a customer feedback loop to product and data teams
• Meet personal quarterly and annual dollar retention and expansion goals

Account Manager, K12

• Support the senior Customer Success lead in managing assigned employer accounts.
• Serve as the day to day operational contact for clients and brokers, ensuring timely and accurate responses.
• Prepare materials for business reviews, renewal discussions, and performance guarantee reporting.
• Coordinate internal resources to execute defined account strategies.
• Track open items, action plans, and deliverables to ensure commitments are met.
• Coordinate implementations, eligibility updates, benefit configuration changes, and plan updates.
• Ensure accurate execution of contract requirements, reporting deliverables, and billing support.
• Monitor service levels and proactively identify risks or gaps in performance.
• Triage client issues, coordinate cross functional resolution, and escalate complex matters appropriately.
• Maintain accurate documentation and audit ready records in a HIPAA regulated environment.
• Compile and validate pharmacy claims reporting and performance metrics.
• Support analysis of utilization trends, cost drivers, and rebate reporting with guidance from senior leaders.
• Translate technical and operational data into clear client ready materials.
• Partner with Clinical, Operations, Technology, Finance, and Call Center teams to ensure seamless delivery.
• Ensure readiness for renewals and plan changes by coordinating timelines and internal dependencies.
• Identify operational inefficiencies and recommend process improvements that enhance accuracy and client experience.

Customer Success Account Manager

• Establish strong relationships with TeamSnap’s Sports Organization customers
• Ensure high retention and product adoption
• Utilize tools such as Salesforce, Slack, Zoom, and ChurnZero
• Participate in training and continuous coaching for success

• Drive business growth by increasing the prescriber base and expanding into new therapeutic areas and modalities
• Utilize value-based selling messaging to achieve sales revenue targets
• Develop physician and prescribing clinician understanding of all relevant clinical data
• Identify potential patients for our products in alignment with Healthcare Provider (HCP) needs
• Conduct business reviews and engaging product demonstrations to showcase the benefits and features of our offerings
• Lead and collaborate effectively with Clinical Education Specialists, providing direction, support and adapting to changes on the fly

Account Manager – Medical Device Sales

• maintaining and building new customer relationships
• demonstrating and communicating product specifications and their benefits to customers
• supporting customers from start-to-delivery
• travel required to meet with customers, attend meetings/inspections at manufacturing facility, participate in regional trade shows and attend company events

Regional Account Manager – Fire Apparatus, Ambulance

• Build strategic product partnerships that support growth, expand product value, and strengthen competitive positioning
• Align partnership opportunities with product objectives and customer needs
• Structure partnerships to drive measurable strategic and commercial value
• Lead marketplace strategy to improve engagement and differentiate ecosystem value
• Partner with cross-functional teams to launch partnerships effectively

Principal Partnerships Manager, Product

• Maintain and maximize profitable relationships with clients
• Grow the book of business through new client sales
• Identify, qualify, and develop commercial insurance opportunities
• Foster and maintain excellent relationships with clients and prospects
• Anticipate, respond to, and follow up on all existing client needs
• Actively partner, network, and plan for new clients and business opportunities
• Monitor, review, and report on key metrics to ensure sales targets are achieved
• Collaborate with team members, mentor staff, provide expertise, and participate in meetings
• Support clients for renewal and retention and maintain strong client relationships
• Maintain CE and participate in ongoing education regarding industry information

• Assist with expense approvals and tracking
• Aid with data/reporting such as preparation of pre-approvals, post-event reports, including analysis of outcomes, feedback collection, and recommendations for improvement
• Manage team calendars to ensure event coverage
• Coordinate and provide support for events and marketing materials, including inventory management
• Support department audits including verification and account/CRM maintenance of accurate records and files related to events, budgets, and compliance requirements
• Prepare and reconcile expense reports against budgets
• Support development and implementation of event planning and budget management processes
• Help with event protocols, including obtaining event insurance verification and other documents
• Collaborate with Partnership team to identify industry events and potential strategic agreement
• Coordinate internal meetings by managing scheduling, preparing agendas, and recording meeting minutes

Partnerships Coordinator

• Support and grow existing CX-focused partners within an assigned territory.
• Recruit, onboard, and activate new strategic partners aligned to Nextiva’s go-to-market strategy.
• Build collaborative business plans with partners outlining revenue targets, enablement activities, and growth initiatives.
• Drive partner engagement through regular meetings, QBRs, enablement, and joint account strategy.
• Partner closely with Sales, Marketing, Channel Operations, Solutions Consulting, and leadership teams to accelerate pipeline and bookings.
• Maintain accurate forecasting and pipeline visibility through Salesforce and internal reporting tools.
• Analyze partner performance using dashboards, reporting, and business intelligence tools such as Power BI.
• Represent Nextiva at partner events, customer meetings, and industry engagements.
• Serve as a trusted advisor to partners while advocating internally for partner success.

Strategic Partner Manager – East

• Serve as a trusted advisor to independent business owners, providing guidance on practice growth, client segmentation, staffing, and long-term strategy
• Drive advisor engagement, retention, and growth across a defined territory within the Northeast Division
• Consult on business-building opportunities, helping advisors deepen client relationships and expand their capabilities
• Identify risks and opportunities within advisor practices and mobilize internal resources to improve outcomes
• Act as the voice of the advisor, influencing internal partners and shaping how the firm delivers value to the independent channel
• Lead in-market engagement, including one-on-one practice consulting and small group discussions
• Partner across the firm (Recruiting, Marketing, Product, Risk, and Leadership) to deliver a cohesive advisor experience
• Contribute to divisional growth initiatives, including advisor forums and strategic programs

Senior Relationship Manager – Independent Advisor Channel

• Serve as a trusted infection prevention advisor and primary contact to key hospital stakeholders
• Manage relationships with key clinical and economic stakeholders
• Deliver sustainable business growth based on sales targets through account and territory management
• Use data and analytics to inform business planning
• Identify and solve customer financial & clinical priorities & constraints
• Leverage hospital network & various contacts to identify expansion and conversion opportunities
• Persuade key stakeholders at accounts to advocate for proposed solutions and products
• Increase mix of NPIs
• Collaborate with channel/distribution/kitting partners
• Offer new and ongoing in-servicing, education, technical support and troubleshooting
• Drive contract compliance and standardization opportunities
• Consult with clinicians on safe and effective use of products
• Represent Solventum at conferences, trade shows, and symposiums

Account Manager – Infection Prevention Specialist, Vascular

• Serve as a project-focused partner to the sales organization leading cross-functional initiatives that support customer retention, revenue growth, and operational efficiency.
• Ensure all deliverables are achieved within the required timeframe to ensure optimal profitability, sales success, and customer satisfaction.
• Utilize company tools to compile data and create resources for the sales team to enhance decision-making in terms of sales capture and profitability.
• Manage the preparation, submission, and tracking of bids across commercial and non-government contracts.
• Support high-value and smaller-scale bid opportunities, ensuring timely and accurate responses that align with company pricing and sales strategies.
• Identify, communicate, create, and implement reporting and processes to enable effective and profitable support.
• Work closely with the sales, training, and product development teams to share customer insights that inform additional product and service sales opportunities.
• Lead end-to-end bid management for opportunities of all sizes, supporting sales teams from qualification through award.
• Manage full contract lifecycle, including drafting, renewals, modifications, pricing updates, audits, and compliance with terms.
• Analyze pipeline activity, sales trends, and customer purchasing behavior to identify risks and revenue opportunities.
• Drive process improvements by identifying inefficiencies and resolving recurring operational and sales issues.
• Develop and deliver reporting on bid activity, contract performance, and sales metrics.
• Maintain accurate documentation, standardized procedures, and serve as liaison between internal and external stakeholders.
• Other duties as assigned.

Customer Relations Manager

• Owns accounts within an assigned geography
• Maximizing selling and growth opportunities
• Responsible for prospecting and identifying dealer growth opportunities
• Collaborate with support roles to drive additional unit/revenue opportunities
• Attend local or regional trade events

Territory Manager

• Effectively manage relationships and ensure retention of a high volume of assigned accounts (appx 12 renewals per month)
• Regularly interact with a large group of assigned ComplyHub clients
• Maintain ongoing relationships with customers and ensure the retention of their business
• Implement policies and procedures to ensure high customer satisfaction
• Work closely with cross functional teams to assist in closing upsell and cross sell opportunities
• Understand customer expectations and deliver desired results in a timely manner
• Ensure compliance with established processes and procedures for services and systems
• Champion process optimization: Identify and implement creative solutions to streamline processes, reduce costs, and enhance efficiency
• Engage with onshore and offshore resources to ensure attainment of service level agreements and delivery of high-quality results for ongoing projects and services
• Work directly with partners, stakeholders, and customers to ensure clear communication and establish priorities
• Support projects for new technology insertion and integration with current infrastructure
• Ensure coverage of operations resources during core business hours

SaaS Account Manager

• Actively manage and grow established accounts within a large defined territory, as well as develop and expand new business.
• Identify and prioritize new/prospective customers, and actively pursue opportunities for product placement, competitive conversion of new customers.
• Develop and conduct sales presentations for key customers regarding new products, line expansions, and opportunities for additional product placement.
• Execute competitive category conversion within existing accounts, core National Hardware, track & hanger, and ancillary categories.
• Ability to fully understand and articulate the promotional, competitive conversion, category expansion and POG refresh programs of our key wholesale partners to drive retail sales growth.
• Collaboration with Business Development Manager, National Account Manager and Key Account Manager leaders to support market share growth in territory.
• Prioritize market opportunities to optimize customer experience and sales growth while utilizing Salesforce.com to track and monitor all conversion, retention & New Product Initiatives.
• Maintain deep customer relationships through in-store product management including face to face meetings.
• Understand each customer’s needs to provide real, effective solutions.
• Monthly communication of promotions, events, execution, and overall business results.
• Strategic planograming, product placement and merchandising support, to maximize product profitability and sell through.
• Leverage consumer insight information to identify in-store growth opportunities.
• Conduct in store product knowledge training to maximize sales in territory.
• Consult on reorder points, min/max logic, stock levels & planogram integrity with store management.
• Work closely with all wholesale account sales leaders in your territory to identify opportunities and expand market share and close sales opportunities.
• Collaborate with peers on plan-o-gram development, develop territory specific Price Change Request’s to support new business while focused on profitability, work within defined T&E budgets.
• Evaluate, provide analytics for, and manage customer records for assigned accounts including credit approvals and advertising agreements.
• Order placement of merchandising aids and other point of sale materials.
• Manage local 3rd party labor partners, including planning, approval, execution, and invoicing.

• Develop and manage established as well as new customers by selling food and non-food items.
• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems during the order process.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories and following leads from existing clients.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

• Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships
• Develop and execute strategic account plans to drive revenue growth and achieve sales targets
• Build and maintain strong relationships with key stakeholders, understand their business needs and providing tailored solutions
• Identify new business opportunities within existing accounts and work with cross-functional teams to deliver value-added solutions
• Guide contract negotiations and ensure customer satisfaction through effective account management
• Ability to travel within the territory a minimum of 50%

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Regional Account Manager – Fire Apparatus, Ambulance

Principal Partnerships Manager, Product

Account Manager

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Senior Relationship Manager – Independent Advisor Channel

Account Manager – Infection Prevention Specialist, Vascular

Customer Relations Manager

Territory Manager

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Territory Manager

Territory Manager

Senior Account Manager – PSS – Voice Technology Solutions