Account Manager

• The overall management of a book of small to medium business accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals
• Consulting with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance
• Being the escalation point for both internal and external client issues

Client Account Manager

• Steer the company's efforts in adopting and partnering with major Restaurants across our strategic portfolio of merchants
• Manage the ads & promos strategy across a focused portfolio of accounts
• Drive adoption of our growing ads and promotions offering
• Work cross-functionally with marketing, analytics, and product to innovate on our future approach and solutions
• Report into the Head of Ad Sales in our Enterprise Sales & Business Development organization

Account Manager, Enterprise Ad Sales

• Manage some of our largest and most strategic mobile measurement and data collaboration partnerships, driving programs that demonstrate the value of advertising with Snapchat
• Lead partner strategy and execution across Mobile Measurement Partners, Data Clean Room, and cloud ecosystem partners
• Work closely with various internal cross-functional peers including Product, Engineering, Marketing Science, Sales, Solutions Engineering, Legal, Privacy, and Finance
• Identify and resolve systemic issues, introducing process improvements that streamline how partners connect with Snapchat’s ads platform and measurement solutions
• Build and maintain a comprehensive understanding of the evolving measurement and data ecosystem, including MMPs, clean rooms, identity solutions, and privacy-centric data collaboration models
• Source new opportunities for Snap to develop products and features with ecosystem partners and drive adoption from proof of concept to general availability, ensuring alignment with product and business goals
• Maintain direct and active relationships with strategic partners, including onboarding, roadmap management, and proactive resolution of business, technical, and integration issues while serving as an internal advocate

Senior Lead, Ad Partnerships – MMP, DCR, CAPI

• Lead our largest and most strategic audience, signals and identity partnerships
• Engage directly with execs at external organizations to establish new partnerships
• Develop strong C-level relationships to inform strategies for joint growth
• Own and manage efficient vendor intake and evaluation process
• Proactively anticipate and resolve business, technical, and integration issues

Manager, Ad Partnerships – Audiences, Identity & Signals

• Foster and maintain strong relationships with assigned clients.
• Provide consulting by interpreting complex plan performance data, advising on plan design and coverage strategy.
• Lead the full renewal strategy by preparing, analyzing, and presenting benefit options.
• Manage the client compliance calendar, ensuring timely and accurate delivery of required notices.

Senior Client Relationship Manager, Employee Benefits

• Champion the brand by growing and optimizing performance-driven partnerships
• Build and manage affiliate and creator programs
• Drive revenue by accelerating month-over-month growth
• Own the relationship with the affiliate agency
• Provide support for creator partnerships in paid campaigns
• Collaborate with US Growth Lead and Performance Creative teams
• Plan and oversee partnership campaigns

Creator Partnerships Manager

• Renewing existing accounts with increased service levels and pricing
• Creating and implementing a key account strategy for each client
• Identifying upsell and cross sell opportunities to drive incremental revenue for New Business
• Demonstrating expertise in communicating and selling all aspects of the Green Street platform
• Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
• Providing feedback from clients to assess possible enhancements to existing products and the need for new products
• Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform
• Transitioning new clients from point of sale to the Green Street platform
• Maintaining accurate customer database of industry contacts and interactions for reporting
• Consistently providing detailed updates on activities to Account Management team
• Contributing to team effort and work on special projects

Senior Account Manager

• Lead and expand strategic partnerships across the semiconductor and AI infrastructure ecosystem.
• Build deep relationships with key ecosystem partners, including foundries, ASIC providers, IP vendors, EDA companies, advanced packaging partners, and other relevant infrastructure technology partners.
• Develop a clear ecosystem partnership strategy aligned with the company’s silicon roadmap, product milestones, commercial priorities, and long-term platform strategy.
• Identify partnership opportunities that can improve product execution, supply-chain resilience, technology differentiation, cost structure, and market credibility.
• Serve as a key external-facing representative for the company with senior executives across the semiconductor ecosystem.
• Coordinate with engineering, operations, product, legal, and finance teams to align on technical requirements, commercial terms, program timelines, and partner deliverables.
• Support licensing and partnership discussions with IP and EDA vendors, ensuring alignment with product requirements, cost targets, and roadmap needs.
• Help evaluate partner capabilities across process technology, packaging, design services, verification, physical design, manufacturing readiness, and long-term support.
• Develop strategic relationships across advanced packaging, CoWoS/2.5D/3D integration, HBM, substrate, interposer, OSAT, and backend manufacturing ecosystems.
• Work closely with operations and engineering teams to identify risks and opportunities across the supply chain.
• Help secure partner support for capacity planning, cost transparency, technical enablement, and production readiness.
• Partner with business development, sales, marketing, and product teams to strengthen the company’s ecosystem narrative and market positioning.
• Support joint marketing activities, executive briefings, customer events, press releases, partner announcements, and industry events.
• Help position the company as a credible AI infrastructure player through strong ecosystem validation and partner engagement.
• Develop messaging and materials that highlight the company’s technology differentiation, production readiness, roadmap strength, and supply-chain resilience.
• Build trusted relationships with senior executives and decision-makers at key ecosystem partners.
• Prepare executive briefing materials, partnership proposals, negotiation positions, and internal alignment documents.
• Represent the company in partner meetings, industry forums, executive briefings, and strategic negotiations.
• Work closely with engineering, product, operations, finance, legal, sales, and marketing teams to drive internal alignment on partner strategy and execution.
• Translate technical and business requirements into actionable partnership plans.
• Identify gaps, risks, and dependencies across the silicon roadmap and work proactively to resolve them through ecosystem engagement.
• Provide regular updates to senior leadership on partnership progress, risks, opportunities, and recommended actions.

Silicon Ecosystem Partnerships Director

• drive new client acquisition across the FinTech sector
• develop deep expertise in payment intermediaries, merchant acquirers, payment processors
• navigate complexity of client's flows and recommend products
• present to compliance and risk committee to onboard PI entity
• interpret legal opinions and review risks of PI's counterparties
• develop and execute outbound business development strategies
• represent Citi at industry conferences and forums
• advise clients proactively by sharing relevant market intelligence
• collaborate with product specialists to structure solutions
• identify and develop cross-sell opportunities
• oversee the credit relationship for each client

SVP Relationship Manager – Digital Tech, Comms

• Own a portfolio of client accounts as the primary point of contact
• Build and maintain strong long-term client relationships to drive retention
• Serve as a trusted advisor on global payroll, EOR, and HR tech solutions
• Act as the voice of the customer internally across product and operations teams
• Identify and execute upsell and cross-sell opportunities
• Drive account retention and manage churn risk proactively
• Develop and execute structured account plans using standardized playbooks
• Support renewal discussions and commercial continuity
• Understand client workforce and business needs
• Recommend tailored solutions across payroll, compliance, and EOR services
• Ensure clients are maximizing value from the Globalli platform
• Support onboarding continuity and product adoption where needed
• Track account health, usage, and satisfaction metrics
• Maintain accurate CRM records (HubSpot or equivalent)
• Conduct regular business reviews with clients
• Provide insights on risks, trends, and expansion opportunities
• Partner with Implementation, Product, Support, and Sales teams
• Coordinate resolution of client issues and escalations
• Share client feedback to support product and service improvements
• Support client training and platform adoption
• Assist with workflow optimization and best practices
• Resolve issues in coordination with internal teams

• Proactive support to agency technical inquiries and problems via Slack, Support chat, and email
• Work closely with the Agency Partner Managers to deepen the relationship, identify areas for expansion within their portfolio, and flag enablement needs and risks
• Closely collaborate with Sales, Solutions Architects, and Support to provide maximum support and value for our agency partners and their clients
• Revenue and renewal forecasting for agency-managed accounts
• Develop and maintain a deep understanding of our products and the broader marketing landscape - staying up to date on industry trends and best practices
• Lead and present at agency meetings, both in-person and over video conference
• Lead discussions with agencies to probe what new products they are interested in and what integrations they might need, and translate customer feedback into specific product requirements
• Contribute to the continued development and improvement of the Triple Whale Customer experience

Customer Success Manager – Agency Partnerships

• Drive awareness and understanding of HDV among Infectious Disease specialists, community-based HBV treaters, and Advanced Practice Providers.
• Educate healthcare professionals on the relationship between HBV and HDV, including the critical role of HBsAg in HDV replication and disease progression.
• Provide education about HDV screening and testing protocols within HBV patient populations.
• Identify barriers to diagnosis and collaborate with stakeholders to improve patient identification and referral processes.
• Develop and execute comprehensive account plans for prioritized institutions, health systems, community practices, and referral networks.
• Identify key stakeholders involved in HDV care pathways across clinical, operational, and administrative functions and provide disease education information where appropriate.
• Identify geographic or institutional gaps in HDV disease awareness, screening education, and referral-process understanding.
• Establish and strengthen referral pathways between community providers, Infectious Disease specialists, hepatology centers, and transplant programs.
• Leverage data, insights, and customer feedback to continuously refine account strategies.
• Build trusted relationships with key opinion leaders and emerging HDV advocates.
• Facilitate peer-to-peer education and disease awareness initiatives.
• Identify opportunities to advance HDV testing, diagnosis, and patient management practices across local and regional networks.
• Compliantly collaborate with Marketing, Medical Affairs, Market Access, Patient Services, Advocacy, and Commercial leadership to execute integrated account strategies.
• Share field insights to inform market development, launch readiness, and future commercial planning.
• Contribute to the development of best practices and scalable approaches for HDV market activation.
• Assess account readiness and identify gaps in diagnostic, referral, and infrastructure.
• Support disease-state education, screening awareness, diagnostic pathway understanding and referral process education.
• Maintain a deep understanding of evolving HDV market dynamics.

Regional Account Manager – HDV Business Unit

• Responsible for disease-state education and account-readiness activities in Hepatitis Delta Virus (HDV).
• Work across Infectious Disease, and community-based healthcare providers caring for patients with chronic Hepatitis B Virus (HBV) infection.
• Drive awareness and understanding of HDV among Infectious Disease specialists, community-based HBV treaters, and Advanced Practice Providers.
• Educate healthcare professionals on the relationship between HBV and HDV.
• Provide education about HDV screening and testing protocols within HBV patient populations.
• Identify barriers to diagnosis and collaborate with stakeholders to improve patient identification and referral processes.
• Develop and execute comprehensive account plans for prioritized institutions, health systems, community practices, and referral networks.
• Identify key stakeholders involved in HDV care pathways and provide disease education information.
• Build trusted relationships with key opinion leaders and facilitate peer-to-peer education.

• Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical Center of Technology (COT) products, including: Stapling, Energy, Wound Closure, Electrosurgery, Situate, Access & Instrumentation (A&I).
• Cultivate and strengthen relationships with field distribution partners.
• Maximize partnership programs and leverage account intelligence to increase market share.

Surgical Account Manager

• Lead the strategy and evolution of key Tier 1 national partnerships in the US.
• Build deep, transparent, and dependable long-term relationships with partners.
• Negotiate and navigate operational and contractual challenges with data-driven insights.
• Act as the primary connector between partners and internal teams (Finance, Legal, Product, Ops).
• Proactively analyze data to formulate proposals and execute contract amendments.
• Represent North American supply landscape in discussions with Executive Leadership Team.
• Inspire and empower others by caring for your own wellbeing and that of colleagues.

Partnerships Director – National Partnerships

• Work alongside Partnerships Managers to support daily operations of large-scale programs and deliverables.
• Collaborate with internal teams, such as Marketing, Social, Sales, and Team Operations, to support partnerships initiatives.
• Support Partnerships Managers with gathering and analyzing data needed to complete monthly reports and other one-off reports on partnerships campaigns.
• Manage quality assurance documentation to ensure partners are receiving branding across player channels.
• Optimize our data-gathering processes, introducing automation and smarter workflows where necessary to maximize efficiency, save time, and eliminate manual reporting errors.
• Provide input and feedback to help improve ongoing program development efforts, ensuring our partnership workflows become more efficient over time.
• Other duties as assigned.

Partnerships Coordinator, Part-time, Contract to Hire

• Serves as Trusted Advisor to clients by developing a clear understanding of the client’s business
• Provides clients with knowledge and access to the breadth of Key’s product platform
• Structures and leads credit and non-credit product delivery while demonstrating sound risk management
• Proactively manages the portfolio to maximize profitability and ensure strong asset quality
• Partners effectively with Credit, Product Partners, and other partners to identify cross-sell opportunities

Senior Relationship Manager, Income Property Group

• Identify, qualify, and close new business opportunities within assigned territories or verticals.
• Develop account strategies to achieve revenue goals and expand Avahi’s customer base.
• Build productive relationships with AWS sales teams to foster collaboration and drive mutual success.
• Establish and maintain relationships with key stakeholders, including C-level executives, at client organizations.
• Serve as a trusted advisor by understanding clients' challenges and aligning Avahi’s cloud solutions to address their needs.
• Engage clients with tailored presentations and solutions that showcase Avahi’s expertise in AWS cloud transformation.
• Collaborate with Avahi’s technical teams and Solutions Architects to craft customized proposals for cloud migrations, modernization, and DevOps services.
• Lead discussions with clients to demonstrate the ROI of AWS solutions and secure buy-in from decision-makers.
• Maintain accurate records of leads, opportunities, and client interactions in HubSpot.
• Provide regular forecasts, updates, and insights to sales leadership.
• Monitor progress toward sales targets and identify opportunities for upselling or cross-selling Avahi services.
• Work closely with delivery teams to ensure successful project execution and high customer satisfaction.
• Collaborate with marketing teams on prospecting campaigns and demand-generation activities.
• Share insights and feedback to enhance Avahi’s sales strategies and service offerings.

• The Education Territory Manager is responsible for executing sales strategies, driving revenue growth and profitability for Gumdrop and Brenthaven in the education market, as well as leading a small inside sales team.
• Build and execute a territory plan that targets school districts, education service districts (ESDs), resellers, and state-level buying groups
• Develop a healthy pipeline by driving outbound prospecting, responding quickly to inbound leads, and coordinating with channel partners
• Identify refresh cycles, funding windows, and device adoption trends (Chromebooks, iPads, Windows devices) to prioritize high-propensity accounts
• Lead all district-facing sales efforts: discovery calls, needs assessments, product demos, pricing discussions, and proposal delivery
• Build strong relationships with District Tech Directors, CIOs, IT staff, curriculum leads, and procurement teams
• Conduct partner trainings, support deal registrations, align on pricing strategy, and share competitive intel
• Own the full sales cycle from lead creation through close
• Prepare quotes, proposals, and RFP responses with accuracy and urgency
• Maintain weekly forecast accuracy and always keep CRM data clean, current, and complete
• Build trusted, long-lasting relationships with district leaders, reseller reps, state education groups, and key influencers
• Track competitor products, pricing changes, and channel programs
• Partner with Product, Marketing, and Operations to improve samples, messaging, demand planning, and customer experience
• Ensure schools have exceptional service during and after the sale: tracking, deployment assistance, issue escalation, warranty understanding
• Consistently hit or exceed quarterly and annual revenue goals for EDU.
• Achieve KPIs: pipeline creation, deal velocity, win rate, partner engagement, and forecast accuracy.

Education Territory Manager

• Advises existing client on a wide variety of gift planning, gift investment, and program management issues
• Responsible for the delivery of high quality, comprehensive services to an assigned book of clients
• Develops plans to increase client engagement, provide early warning of possible client dissatisfaction, and marshall resources necessary to solve client problems
• Creates and presents high quality client educational content via whitepapers, newsletter articles, and in-person and virtual event session
• Collaborates extensively and provides leadership to internal functional team members providing service to assigned client relationships
• Guides internal team of client facing and functional personnel to capably serve assigned book of clients including quick and effective problem resolution
• Ensures the delivery of high quality charitable gift plan consulting services to clients

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Client Account Manager

Account Manager, Enterprise Ad Sales

Senior Lead, Ad Partnerships – MMP, DCR, CAPI

Manager, Ad Partnerships – Audiences, Identity & Signals

Senior Client Relationship Manager, Employee Benefits

Creator Partnerships Manager

Senior Account Manager

Silicon Ecosystem Partnerships Director

SVP Relationship Manager – Digital Tech, Comms

Account Manager

Customer Success Manager – Agency Partnerships

Regional Account Manager – HDV Business Unit

Regional Account Manager – HDV Business Unit

Surgical Account Manager

Partnerships Director – National Partnerships

Partnerships Coordinator, Part-time, Contract to Hire

Senior Relationship Manager, Income Property Group

Account Manager

Education Territory Manager

Relationship Manager II