Account Manager – Promotional Medical Education

Real Chemistry

Account Manager driving strategic partnerships and overseeing projects for healthcare clients at Real Chemistry. Requires strong management skills and healthcare industry knowledge.

Posted 7/22/2026full-timeRemote • California, Illinois, Massachusetts, New York • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client management and project execution capabilities, ensuring strategic objectives are met while adhering to compliance guidelines and industry standards. Exhibits effective communication and collaboration skills to foster partnerships and drive organic growth opportunities.

Highest-signal resume keywords

Client Management ExperienceProject ManagementMicrosoft Office ProficiencyHealthcare/Biotech/Pharma ExperienceStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Collaboration SkillsProblem SolvingTime ManagementProfessional JudgmentProactive Learning

Industry Keywords

Strategic PartnershipsCompliance GuidelinesCreative BriefsClient Scope StatementsRisk Management

About the role

Key responsibilities & impact

Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services
Act as liaison between client and project teams
Ensure strategic objectives are met with each client project
Support organic growth opportunities for the account through a strong understanding of RC capabilities, client needs, and attention to buying signals
Actively participate in strategic brainstorming sessions and annual strategic planning
Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase
Develop and manage project creative briefs and client scope statements
Supervise projects to ensure tactical and strategic goals are met
Follow all policies, procedures, industry standards, compliance guidelines and ensure team members’ adherence
Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)
Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary
Provide final approval on all deliverables to ensure strategic objectives are met
Develop and communicate status reports with management and the client, monitor project and team results against client expectations
Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed
Attend and contribute to department meetings and trainings
Any other duties as assigned; duties and responsibilities may be removed, modified, or added by leadership at any time as business or operations require
Model our RC values in interactions with colleagues, clients, vendors, healthcare professionals and others as well as exercising appropriate levels of professionalism and professional judgment when representing our agency
Demonstrate work efficiencies by managing time, meeting deadlines, and achieving utilization expectations
Display appropriate teaming and collaboration skills, including proactively communicating changes, completing tasks as assigned and on agreed timeline to avoid overload of teammates, adapting to changes provided by the team, and seeking opportunities to help others
Commit to conducting business according to the highest ethical standards, as demonstrated by a strong knowledge of industry legal compliance guidelines appropriate to the position, organizational ethics, and individual ethics and integrity
Demonstrate proactive learning by asking questions to seek answers appropriate to the role and level of experience/training, seeking feedback and actioning for improvement
Apply the knowledge, skills, and abilities necessary to deliver exceptional work, as exhibited by strong accuracy, problem solving, quality management, and client centered behaviors
This position may require moderate overnight/weekend travel (up to 30%); the AM provides on-site leadership of program management at events such as speaker training meetings, advisory boards, and dinner programs for healthcare professionals
This position requires occasional nonstandard work hours (up to 30%) in accordance with project needs, deadlines, deliverables, and urgent requests

Requirements

What you’ll need

BA/BS or equivalent work experience required
3-4 years of client/customer management experience required
Strong working knowledge of Microsoft Office
Healthcare/biotech/pharma experience preferred
Agency experience preferred

Benefits

Comp & perks

free snacks
generous holiday and paid time off
options for private medical, dental, and vision plans
support in saving for the future
mental wellness coaching and support
access to more than 13,000 online classes with LinkedIn Learning