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SERB Pharmaceuticals

Senior Account Manager

SERB Pharmaceuticals

Sr. Account Manager responsible for virtual engagement with healthcare professionals for Salvagenix products.

Posted 7/24/2026full-timeRemote • California • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in virtual sales engagement and relationship building with healthcare professionals, while effectively managing customer interactions and feedback to support commercial strategies. Proficient in compliant pharmaceutical promotion and customer relationship management.

Highest-signal resume keywords
Virtual Sales EngagementCustomer Relationship ManagementPharmaceutical Promotion CompliancePresentation SkillsHealthcare Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Performance MetricsOpportunity TrackingCustomer Profile ManagementMarket Observation AnalysisProduct Knowledge
Soft Skills
Verbal CommunicationWritten CommunicationListening SkillsObjection HandlingSelf-Motivation
Industry Keywords
PharmaceuticalBiotechMedical DeviceHealthcareInside Sales

About the role

Key responsibilities & impact
  • Conduct virtual sales calls, product discussions, and educational presentations with targeted institutions and healthcare professionals
  • Build productive relationships with pharmacists, physicians, nurses, pharmacy procurement, and other appropriate healthcare stakeholders
  • Maintain accurate call notes, customer profiles, follow-up activities, and opportunity tracking
  • Present approved product information clearly, accurately, and in accordance with company guidance
  • Respond to customer questions appropriately and route medical, safety, or off-label inquiries through approved internal processes
  • Capture customer feedback, market observations, access barriers, and competitive insights to support commercial planning

Requirements

What you’ll need
  • Bachelor’s degree in Business, Life Sciences, Healthcare, or a related field preferred
  • Minimum 5–7 years of experience in pharmaceutical, biotech, medical device, healthcare, inside sales, or customer engagement roles
  • Demonstrated ability to engage customers effectively through virtual channels
  • Strong understanding of compliant pharmaceutical promotion, customer relationship management, and sales performance metrics
  • Excellent verbal and written communication, presentation, listening, and objection-handling skills
  • Self-motivated, organized, goal-oriented, and comfortable working independently in a remote environment

Benefits

Comp & perks
  • competitive compensation & benefit packages
  • challenging opportunities
  • culture of working together
  • supportive working environment