SERB Pharmaceuticals

Account Manager

• Conduct virtual sales calls, product discussions, and educational presentations with targeted institutions and healthcare professionals
• Build productive relationships with pharmacists, physicians, nurses, pharmacy procurement, and other appropriate healthcare stakeholders
• Maintain accurate call notes, customer profiles, follow-up activities, and opportunity tracking
• Present approved product information clearly, accurately, and in accordance with company guidance
• Respond to customer questions appropriately and route medical, safety, or off-label inquiries through approved internal processes
• Capture customer feedback, market observations, access barriers, and competitive insights to support commercial planning

Senior Account Manager

Director

• Manage and develop relationships with key distributors across the region (focus in oncology)
• Define and implement clear commercial frameworks and annual business plans
• Monitor performance and drive accountability across partners
• Lead regular business reviews and performance discussions
• Ensure alignment with company strategy, compliance requirements, and pricing guidelines
• Consistent delivery against regional sales and profitability targets
• Improved distributor performance and stronger execution across markets
• Optimize partner network (right partners, right structure, right incentives)
• Increase visibility and predictability through robust forecasting and reporting
• Identify, prioritize and execute growth opportunities across CEE markets (excl Poland)
• Source, assess and onboard new distribution partners
• Negotiate and close commercial agreements (distribution, partnerships, licensing where applicable)
• Support successful launch and scaling of new products in the region
• Expand into new markets or segments with clear growth contribution
• Strengthen regional footprint and market share
• Successfully execute strategic initiatives (market entries, partner switches, launches)
• Drive business development in the CBRN space across the assigned region
• Identify and engage with key institutional stakeholders (government bodies, defense, civil protection agencies)
• Contribute to tender strategies and lead or support responses to major bids (including stockpiling programs)
• Build and maintain a strong network within the CBRN ecosystem
• Coordinate closely with global CBRN stakeholders (medical, marketing, governmental affairs)
• Monitor market trends, competitor activity and regulatory environment
• Identify emerging risks and opportunities, especially in the CBRN landscape

Regional Business Director, CEE

• Ensure effective execution of SERB’s strategies and tactics within assigned geographic area
• Develop effective business plans to execute selling strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context
• Review and analyse market/customer data to support and execute strategic planning
• Identify key decision makers for the use of our products and conduct customer meetings within assigned territory
• Maintain current CRM records
• Achieve sales goals for all promoted products
• Foster commitment to SERB and our products
• Educate HCPs on the correct use of our products in the disease in which they are approved
• Optimize time and efficiency within a large geographic area in order to maximize impact and results
• Utilize resources for greatest sales impact
• Review and analyze data/systems/processes to identify and create business opportunities and to improve tactical implementation of strategic goals
• Comply with SERB’s code of conduct and policy guidelines
• Demonstrate in words and actions the values of SERB.

Senior Account Manager

Regional Business Director, CEE

Oncology Key Account Manager