Zscaler

Security Operations

• Monitor security alerts and events to identify potential threats and vulnerabilities
• Detect and analyze security incidents using multiple security tools
• Respond to security incidents promptly, following established procedures and protocols
• Conduct in-depth analysis of security events to determine the scope and impact of potential threats
• Perform phishing incident analysis
• Report to the Global SOC Manager in the Enterprise Security department
• Serve as the first line of defense to protect digital assets and maintain a secure environment

Senior SOC Analyst

Account Executive

• Build relationships with important internal and customer stakeholders, including C-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Demonstrate the power and agility of cloud transformation
• Help cement Zscaler’s position as the world leader in cloud security

Sales Account Executive – SLED, Healthcare

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Report to the Regional Director

Sales Account Executive – Majors

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Report to the Regional Director
• Help demonstrate the power and agility of cloud transformation and strengthen Zscaler’s position as a leader in cloud security

Sales Account Executive – Enterprise

Sales Engineer

• Manage and lead a team of Sales Engineers in collaboration with the field Account Executive team
• Hire and develop a high-performing sales engineering team for the South Enterprise segment
• Refine and optimize sales engineering processes including discovery, technical qualification, and proof-of-concept
• Develop and deliver product and solution demonstrations for complex enterprise needs
• Provide strategic advice and support for RFPs through tailored recommendations and clear business benefits
• Serve as a technical expert developing the team to build customer relationships and solve complex cybersecurity concerns

Senior Manager, Sales Engineering

Product Designer

• Define and evolve LED vision, strategy, and operating model, translating strategy into a prioritized roadmap that drives GTM OKRs
• Lead, coach, and develop a cross-functional team to deliver high-quality outcomes at scale
• Own intake, scoping, and prioritization cycles with GTM leadership, SMEs, and cross-functional teams
• Align goals and deliver QLPs, onboarding, certifications, and partner enablement
• Oversee the entire LXD lifecycle and uphold standards for consistent delivery quality
• Guide the creation and governance of engaging, modular, and scalable learning assets
• Establish frameworks to measure and evaluate program effectiveness
• Use evidence-based iteration for continuous improvement
• Pilot and operationalize innovative tools and modalities, including AI onboarding, interactive formats, and in-the-flow learning

Senior Manager, Learning and Experience Design

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
• Sell Zscaler’s cloud security and Zero Trust Exchange platform to enterprise customers
• Report to the Regional Director

Account Executive, Enterprise

Sales Development Rep

• Research and prospect into organizations by emailing, calling, networking, and other creative means to lead early-stage pipelines
• Qualify and schedule well-qualified appointments with main decision makers within global 2000 or targeted companies through inbound and outbound leads
• Utilize the CRM to maintain accurate activity, contact, and account information for customers and prospects
• Contribute to Zscaler's sales pipeline and revenue growth through lead qualification

Sales Development Representative

• Present the Zscaler cloud security platform to prospective customers
• Set the vision and translate goals into enticing and relevant recommendations
• Act as a trusted advisor to clients while aiding their transformational journey
• Gather customer technical requirements
• Promote the value proposition in POVs, presentations, demos, and proof of concept engagements
• Collaborate with sales to identify, qualify, and scope opportunities
• Report to the Senior Sales Engineering Manager in the Solutions Consulting department

• Build relationships with important internal and customer stakeholders, including C-suite decision-makers
• Create long-term account strategies aligned with customer goals
• Collaborate with teams to meet customer needs and contribute to account planning
• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals
• Demonstrate the power and agility of Zscaler cloud transformation
• Drive Zscaler’s position as a global leader in cloud security

Commercial Account Executive – Public Sector

• Build relationships with important internal and customer stakeholders, including c-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning
• Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals

Account Executive – Enterprise

Account Manager

• Manage the timely renewal of contracts for customers in the commercial segment with $50K and lower ARR, subject to change based on business needs
• Ensure high customer and partner satisfaction throughout a high volume of renewal workstreams
• Work directly with deal desk, pricing, partners, customer success, sales operations, account executives, and end customers to renew contracts on time
• Adopt and champion AI tools to manage tasks, improve productivity, and meet or exceed targets in a variable compensation model
• Develop an understanding of Zscaler products to migrate existing contracts to current SKUs and identify potential upsell opportunities

Renewals Account Manager – PubSec

• Manage the timely renewal of contracts for commercial-segment customers with $50K and lower ARR
• Ensure high customer and partner satisfaction throughout a high volume of renewal workstreams
• Work directly with deal desk, pricing, partners, customer success, sales operations, account executives, and end customers to renew contracts on time
• Adopt and champion AI tools to manage tasks, improve productivity, and meet or exceed targets in a variable compensation model
• Develop understanding of Zscaler products to migrate existing contracts to current SKUs
• Identify potential upsell opportunities for account executives to pursue
• Report to the Manager of AMS Commercial Renewals in the WW Renewals department
• Contribute to Zscaler's global Sales and Go-to-Market team and customer success

Renewals Account Manager

Product Specialist

• Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle
• Lead in-person and virtual meetings with customer executives and practitioners
• Present executive-level overviews of Zscaler’s browser security strategy and conduct deep-dive technical workshops
• Articulate browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access
• Develop technical collateral such as best-practice guides, proof-of-value test plans, demo assets, and reference architectures
• Conduct and support proof-of-values, technical evaluations, and initial deployments
• Help customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases
• Partner with sales and engineering to drive technical wins and product enhancements
• Report to the Director, Product Management

Principal Product Specialist

• Build relationships with important internal and customer stakeholders, including C-suite decision-makers
• Create a long-term account strategy aligned with customer goals
• Collaborate with teams to meet customer needs and contribute to account planning
• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their goals
• Demonstrate the power and agility of Zscaler cloud transformation
• Report to the Regional Director