Senior Manager, Learning and Experience Design

Zscaler

Senior Manager leading learning experience design for Zscaler’s cloud security platform. Building AI-enabled, scalable GTM training, onboarding, certifications, and partner enablement.

Posted 9/10/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $150,500 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Learning Experience Design (LXD) methodologies and standards, with a strong focus on operationalizing design processes and implementing measurement frameworks. Proven ability to lead cross-functional teams and integrate innovative tools, including AI, to enhance learning outcomes and program effectiveness.

Highest-signal resume keywords

Learning Experience Design (LXD)Program LeadershipStakeholder ManagementAI Tool IntegrationB2B/SaaS Enablement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Experience Design (LXD) MethodologiesProgram Measurement FrameworksPortfolio PrioritizationOperationalizing Design ProcessesMulti-Modal Program Development

Soft Skills

CuriosityCollaborationInfluencingGrowth MindsetStrategic Thinking

Tools & Technologies

Learning Management Systems (LMS)Content Management Systems (CMS)AI Onboarding ToolsInteractive Learning FormatsModern LXD Toolsets

Industry Keywords

Go-To-Market (GTM)B2BSaaSLearning AssetsProgram Effectiveness

About the role

Key responsibilities & impact

Define and evolve LED vision, strategy, and operating model, translating strategy into a prioritized roadmap that drives GTM OKRs
Lead, coach, and develop a cross-functional team to deliver high-quality outcomes at scale
Own intake, scoping, and prioritization cycles with GTM leadership, SMEs, and cross-functional teams
Align goals and deliver QLPs, onboarding, certifications, and partner enablement
Oversee the entire LXD lifecycle and uphold standards for consistent delivery quality
Guide the creation and governance of engaging, modular, and scalable learning assets
Establish frameworks to measure and evaluate program effectiveness
Use evidence-based iteration for continuous improvement
Pilot and operationalize innovative tools and modalities, including AI onboarding, interactive formats, and in-the-flow learning

Requirements

What you’ll need

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
7+ years in learning experience design, enablement, or related fields with progressive leadership responsibility, including proven success leading multi-modal programs for B2B/SaaS GTM audiences
Expertise in LXD methodologies and standards, with demonstrated stakeholder management, portfolio prioritization, and program leadership
Proven ability to operationalize design processes, establish templates/standard work, and implement robust measurement frameworks
Familiarity with learning systems (LMS/CMS) and modern LXD toolsets, including comfort evaluating and integrating new tools and AI-enabled capabilities
Strategic thinker and pragmatic operator with a growth mindset who collaborates with candor and influences across levels

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks