Heavy Equipment Operator

• Operate heavy equipment including bulldozers, scrapers, and front-end loaders at recycling facilities and waste disposal sites
• Operate equipment in compliance with company safety policies and procedures
• Conduct routine equipment inspections and preventative maintenance
• Maintain accurate equipment records
• Move and position raw materials and finished components using material-moving equipment
• Follow standard operating procedures for operating and maintaining vehicles
• Perform other duties as assigned

General

• Wash, repair, and perform limited painting duties on container interior and exterior surfaces
• Perform minor container repairs, including axle repair/replacement
• Read work orders or receive instructions from a supervisor
• Move containers within the yard
• Load and unload new and used containers from trucks
• Monitor site container inventory
• Perform general duties as required

Utility Worker

Analyst

• Act as a liaison between technical staff and business owners
• Conduct advanced business process analysis, needs assessments, and preliminary cost/benefit analysis
• Formulate systems scope and objectives aligned with the organization's business plan and user requirements
• Define process flows and functional specifications
• Document requirements and formulate test plans with QA and partner groups before business user testing
• Coordinate with users to determine and document business and user requirements
• Maintain and update project documentation repositories and libraries
• Lead project teams in gaining business user acceptance
• Review progress and evaluate results for accuracy and efficiency

Analyst III, Digital Business

• Assess and assign incoming financial assurance requests, including prioritization and responsibility assignment
• Independently review financial assurance requests and recommend appropriate actions
• Coordinate with business unit and corporate management, surety brokers, and financial institutions
• Ensure financial instruments comply with specifications, company policy, negotiated terms, and available credit lines
• Monitor and assess the cost of the financial assurance portfolio
• Review invoices, process payments, coordinate expense recognition with accounting, and prepare cost analyses
• Assess the company’s financial position through key financial ratios, benchmarking, and stress testing
• Support financial presentations for management, the Board of Directors, senior management, credit rating agencies, and external parties
• Prepare and execute project plans with goals, timelines, milestones, and recommendations
• Manage deadlines and respond to field organization customer needs
• Communicate with internal operations management and external financial institutions, insurance companies, and surety companies
• Analyze and recommend on leases; coordinate negotiation and execution of approved capital leases
• Assist with daily operations and financial reviews of captive insurance companies
• Monitor and manage the captive investments portfolio
• Prepare month-end and quarter-end reports and reconciliations
• Support process reviews and continuous improvement initiatives
• Provide analytical support to Treasury and Risk Management on special projects

Treasury Analyst II

Accounting Manager

• Supervise and develop a team responsible for compliance controls, financial reporting, technical accounting support, reconciliations, and specialized fixed asset activities
• Oversee SOX control execution, audit support, policy governance, and accounting procedure maintenance
• Review fixed asset and capital project accounting analyses, including CIP monitoring, depreciation reviews, reconciliations, and journal entries
• Oversee external reporting requirements, including property and equipment footnotes, accounting policy disclosures, rollforwards, and management reporting
• Provide oversight of acquisitions, divestitures, cross-border transfers, impairments, and other complex or sensitive fixed asset transactions
• Serve as the primary escalation point for asset shell issues, system exceptions, fleet asset matters, and capital project accounting concerns
• Coordinate responses to internal and external audit requests and ensure adequate supporting documentation and control evidence
• Lead process improvement initiatives, automation opportunities, and standardization efforts within fixed asset and project accounting processes
• Partner with Corporate Accounting, External Reporting, Tax, Fleet, Engineering, and Operational teams
• Organize resources, establish priorities, monitor service levels, and ensure timely completion of deliverables across the COE team
• Train, coach, develop, and evaluate employees while promoting technical accounting expertise and policy compliance

Fixed Asset Supervisor – Accounting

Account Executive

• Prospect for and close sales to new customers to achieve budgeted sales goals
• Develop and implement selling strategies that drive revenue growth and target profitability
• Manage existing business relationships to achieve budgeted sales and pricing goals
• Develop and implement retention strategies and negotiate contract agreements
• Handle customer cancellation requests, educate existing customers on contract details, and obtain contract commitments during face-to-face interactions
• Resolve customer service escalations within the defined territory
• Maintain and grow billable value in assigned accounts by selling new waste streams, services, and products
• Initiate business-to-business sales relationships
• Develop prospect plans, maintain prospect database information, and manage sales pipeline quantity and quality
• Maintain relationship health standards and conduct proactive account-retention sales calls
• Improve customer service and profitability through retention-call plans
• Establish and maintain high customer satisfaction
• Work with Area Sales Managers to resolve unique customer issues
• Communicate pricing and service strategies and refer customers to other WM business opportunities
• Prepare complex proposals and recommend equipment optimization and leasing options
• Work with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals

Senior Account Executive

Assistant

• Service and repair heavy equipment including bulldozers, scrapers, backhoes, front-end loaders, yard trucks, farm tractors, forklifts, and company cars
• Diagnose and repair differentials, hydraulic systems, motors, transmissions, drives, air conditioning systems, and electrical systems
• Perform preventative maintenance according to site checklists
• Complete work orders, card files, preventive-maintenance checklists, and oil samples
• Service and maintain light plants, water pumps, welders, and other equipment
• Work at waste disposal facilities serving customers across the USA
• Operate in inside garage, shop, or gas plant conditions and outside conditions including inclement weather, heat, and humidity
• Follow rigorous cleaning schedules at waste disposal sites

Assistant Heavy Equipment Mechanic

Operations

• Supervise and develop the Fixed Asset Liaison team
• Oversee intake, review, prioritization, and coordination of capital requests
• Ensure capital projects comply with WM capitalization policies and governance requirements
• Oversee project setup, maintenance, closure, asset shell creation, and fixed asset transfers
• Manage workload distribution, service-level performance, and customer support activities
• Build relationships with Area leadership, Controllers, Engineers, Project Managers, and other stakeholders
• Monitor and resolve aged CIP balances, project exceptions, open requests, and reconciliation items
• Lead year-end capital governance activities, including project closeout, capitalization review, purchase order management, and readiness reporting
• Review service metrics, dashboard reporting, case quality, and customer feedback to drive continuous improvement
• Serve as escalation point for field questions, capital governance issues, funding concerns, and cross-functional coordination
• Train, coach, develop, and evaluate employees while promoting customer service, operational excellence, and policy compliance

Fixed Assets Supervisor – Operations

Program Manager

• Provide exceptional customer service to large accounts
• Handle after-hours calls and bid work
• Conduct site visits and waste audits
• Address safety concerns
• Manage highly transactional accounts
• Establish and maintain a high level of customer satisfaction
• Communicate with customers and resolve unique customer issues
• Increase revenue and profitability through retention plans that improve customer service and/or profitability
• Match WM services with customer needs using knowledge of customers, pricing, and competition
• Communicate pricing and service strategies
• Proactively engage other WM business opportunities and refer internally as appropriate
• Propose customer solutions compliant with local, state, and federal regulations
• Update and secure customer service agreements
• Use WM sales productivity software tools, including the Prospect and Customer Database, Proposal Program, and Pricing Tools

Program Manager, Key Accounts

Account Manager

• Cover the Atlanta area as a Construction Sales Account Manager
• Manage waste and recycling services for existing construction accounts
• Grow temporary revenue by meeting or exceeding monthly sales goals
• Handle customer service requests and service issues
• Educate customers and prospects on proper recycling processes and WM's online tools
• Focus 70% or greater of activities on new business
• Grow existing customer relationships and receive referrals
• Cold call new and planned construction projects
• Manage business-to-business sales relationships
• Develop detailed proposals encompassing multiple services
• Research the waste and environmental services business
• Attend conferences and symposiums for networking and industry and market knowledge
• Manage assignments and build trusting relationships
• Provide high-impact communication
• Prospect and close sales to achieve budgeted sales goals
• Develop and implement selling strategies for revenue growth
• Develop marketing plans and maintain key information in the prospect database
• Match WM services with customer needs by demonstrating knowledge of customers, pricing, and competition
• Communicate pricing and service strategies and refer additional WM business opportunities internally
• Use WM sales productivity software tools, including prospect and customer databases, proposal programs, and pricing tools
• Propose customer solutions compliant with local, state, and federal regulations
• Devise sales approaches and solutions
• Marshal resources
• Negotiate sales
• Analyze sales opportunities
• Work in outside / field sales visiting local construction sites

Construction Sales Account Manager

Manager

• Manage the day-to-day operations of centralized dispatch
• Establish and maintain performance and efficiency metrics and cost management processes
• Review operational efficiencies, safety, service, and operational improvement opportunities with sales, customers, experience, and operations functions
• Maintain a high level of customer satisfaction
• Assist in meeting the Area's efficiency goals for all lines of business
• Develop, implement, and maintain processes, procedures, and programs to improve safety, efficiency, and profitability of sites and the Area overall
• Maintain and understand Service Machine standards
• Deliver verbal and written disciplinary action to employees when necessary
• Conduct employee performance reviews using the standard process and other performance management tools
• Recruit, select, hire, and ensure training of dispatch employees
• Perform other duties as assigned

Centralized Dispatch Manager

Agent

• Field incoming calls for the construction department
• Serve as the lead contact and liaison between construction customers and operations
• Understand customer needs, issues, and requests
• Maintain customer satisfaction by resolving standard, escalated, and complex customer service issues
• Coordinate with sales and operations on sales leads, set-ups, missed pick-ups, and other customer-related issues
• Initiate outbound customer calls to resolve issues, ensure satisfaction, and build loyalty
• Provide customers with information and education regarding service options, charges, and billing questions
• Sell to small contractors
• Manage contractor service needs
• Provide support to outside sales representatives
• Perform other duties as assigned

Agent, Builders Direct Desk

Dispatcher

• Communicate with WM Drivers to assist with problem resolution while on route for residential, commercial, and roll-off lines of business
• Handle incoming service orders, direct drivers, and resolve service issues
• Interact with WM customer service, sales, and operational staff, including Route Managers and Mechanics
• Use WM proprietary software to manage same-day ticket routing and prepare routes for the next day
• Dispatch drivers to calls using customer needs, driver locations and loads, and daily factors to balance cost and customer satisfaction
• Optimize routes with sites and the service department
• Determine daily driver staffing levels
• Assign routes and service tickets to appropriate drivers and manage route completion
• Handle incoming calls and emails from customer service and sales
• Manage pickup and delivery requests for container movements within the market area
• Communicate with customers while drivers are on-site to resolve pickup and service issues
• Troubleshoot and resolve delivery and pickup problems
• Ensure same-day service on missed pickups by managing routing and tracking driver movement

Dispatcher/Router

Ecommerce

• Design, develop, code, test, debug, and implement new CommerceTools enterprise commerce platform software
• Modify and enhance existing software applications
• Conduct complex business process analysis and needs assessments
• Participate in design sessions with architects and engineers to align digital solutions with business initiatives
• Work in an Agile environment with Back-End Developers, Front-End Developers, Product Owners, Scrum Masters, and Business Analysts
• Lead design and coding sessions and implement solutions as part of a team
• Analyze system requirements, existing business processes, and information systems
• Articulate designs and resolve technical/design conflicts
• Coordinate with business analysts and users to determine requirements
• Review systems under development and related documentation
• Contribute to advanced systems planning, scheduling, and implementation
• Mentor and foster growth of peers and team members
• Lead eCommerce implementations using CommerceTools, providing oversight and hands-on software design, development, and integration
• Design and develop headless eCommerce solutions and work with technical teams to implement APIs
• Develop process flows and data flows for new eCommerce implementations
• Coordinate with integration and React teams on dependencies, APIs, and structures
• Independently lead project estimation efforts
• Participate in conceptual and logical architecture development
• Resolve integration and interfacing issues between back-end systems
• Optimize application performance and scalability
• Assist Project Leadership with project risk identification and mitigation planning

Principal eCommerce Engineer

• Supervise aspects of the accounting department
• Coordinate the implementation of accounting controls
• Supervise monthly close activities
• Prepare or oversee preparation of income and balance sheet statements, consolidated statements, and other accounting statements and reports
• Organize and schedule resources required to accomplish activities
• Analyze and reconcile financial information, general ledger accounts, and other reports
• Prepare and analyze forecasts and projections
• Provide financial support to district managers and maintenance managers
• Train employees, conduct evaluations, and manage productivity
• Approve AP invoices and P-card transactions
• Review and verify the accuracy of journal entries and accounting classifications