Senior Account Executive

Senior Account Executive selling WM’s waste-management services and products. Growing account revenue, retaining customers, and closing new business across assigned Pennsylvania territory.

Posted 9/4/2026full-timeErie • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business-to-business sales, including prospecting, relationship management, and contract negotiation. Proficient in developing sales strategies that enhance customer satisfaction and drive revenue growth while ensuring compliance with regulations.

Highest-signal resume keywords

Business-To-Business SalesContract NegotiationCustomer Relationship ManagementProposal PreparationSales Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementCold CallingCustomer Solutions ProposalRevenue Growth StrategiesAccount Retention Strategies

Soft Skills

Customer ServiceCommunicationProblem SolvingNegotiationRelationship Building

Certifications & Qualifications

Bachelor's DegreeREAL ID or TSA-Approved Alternative

Industry Keywords

Sales GoalsProfitabilityMarket TrendsWaste ManagementCustomer Satisfaction

About the role

Key responsibilities & impact

Prospect for and close sales to new customers to achieve budgeted sales goals
Develop and implement selling strategies that drive revenue growth and target profitability
Manage existing business relationships to achieve budgeted sales and pricing goals
Develop and implement retention strategies and negotiate contract agreements
Handle customer cancellation requests, educate existing customers on contract details, and obtain contract commitments during face-to-face interactions
Resolve customer service escalations within the defined territory
Maintain and grow billable value in assigned accounts by selling new waste streams, services, and products
Initiate business-to-business sales relationships
Develop prospect plans, maintain prospect database information, and manage sales pipeline quantity and quality
Maintain relationship health standards and conduct proactive account-retention sales calls
Improve customer service and profitability through retention-call plans
Establish and maintain high customer satisfaction
Work with Area Sales Managers to resolve unique customer issues
Communicate pricing and service strategies and refer customers to other WM business opportunities
Prepare complex proposals and recommend equipment optimization and leasing options
Work with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals

Requirements

What you’ll need

Bachelor's Degree (accredited) or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relative work experience
4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments
Ability to propose customer solutions complying with local, state and federal regulations
Knowledge of customers’ needs, pricing and competition
Ability to prepare complex proposals and make recommendations on equipment optimization and leasing options
Current knowledge of internal sales strategies and operational capabilities, and external market trends
REAL ID or an acceptable TSA-approved alternative, or willingness to obtain one, may be required for air travel or federal property access

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation
Paid holidays
Paid personal days
Benefits may vary by site
REAL ID or TSA-approved alternative may be obtained for business air travel or federal property access