Travelers

Data Engineer

• Build and operationalize complex data solutions, correct problems, apply transformations, and recommending data cleansing/quality solutions.
• Design complex data solutions
• Perform analysis of complex sources to determine value and use and recommend data to include in analytical processes.
• Incorporate core data management competencies including data governance, data security and data quality.
• Collaborate within and across teams to support delivery and educate end users on complex data products/analytic environment.
• Perform data and system analysis, assessment and resolution for complex defects and incidents and correct as appropriate.
• Test data movement, transformation code, and data components.
• Perform other duties as assigned.

Data Engineer II – AWS, Databricks, SQL, GenAI

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as, Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Sales Executive – Small Commercial

Architect

• Responsible for architecture within a specific segment or domain for a single business unit.
• Provide architectural direction on technical patterns.
• Contribute to defining target state technology architecture and roadmaps.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner in the execution of proof of technologies.
• Support technology modernization initiatives.
• Help minimize technical debt through continuous transformation.
• Build foundational relationships and encourage buy-in.

Integration Architect

Full-stack Engineer

• Design, build, and deliver AI-powered solutions across a range of engagement types — from sustained strategic initiatives requiring deep discovery and architecture work, to rapid field engagements focused on integrating LOB workflows with enterprise AI platforms and validating feasibility through working prototypes.
• Leverage enterprise AI capabilities including large language models, agentic workflows, cloud computing services (AWS/Azure), and container orchestration (Kubernetes) to solve complex, real-world business problems with a high degree of accuracy and speed.
• Contribute to application and solution design in partnership with architects, product owners, and LOB technical leads — translating ambiguous business problems into technically sound, implementable solutions with clear production intent from kickoff.
• Own delivery end to end — from scoping and design through development, handoff, and knowledge transfer — maintaining high standards for code quality and solution design at every stage.
• Actively engage with LOB stakeholders to understand not just the problem at hand, but adjacent challenges and emerging needs — surfacing field intelligence that informs the broader AI product roadmap and strategic investment decisions, and sharing those findings in a discoverable way across the value stream.
• Provide technical guidance and coaching to junior engineers on the team, serving as an informal technical lead within your team — setting the bar for code quality, solution design, and delivery standards without carrying formal management responsibility.
• Demonstrate subject matter expertise subject matter expertise across multiple technology disciplines, serving as a credible technical resource for LOB partners and internal engineering teams.

Software Engineer II – Enterprise AI Products

Operations

• Lead monitoring and maintenance of critical technology services and infrastructure platforms, ensuring high availability, stability, and performance while proactively identifying optimization opportunities.
• Execute advanced operational procedures, complex maintenance activities, and system upgrades following established protocols while contributing to process improvements and automation initiatives.
• Manage escalated service requests, incidents, and operational issues through ticketing systems, providing expert-level troubleshooting and resolution while maintaining clear communication with stakeholders.
• Develop, maintain, and enhance operational documentation, runbooks, and standard operating procedures to ensure comprehensive and up-to-date service delivery processes.
• Perform advanced monitoring, analysis, and reporting using enterprise monitoring tools to identify trends, predict potential issues, and recommend proactive measures for operational excellence.
• Conduct complex troubleshooting, root cause analysis, and problem resolution for infrastructure platforms and technology services, implementing sustainable solutions and preventive measures.
• Collaborate with cross-functional teams, vendors, and business stakeholders to drive service improvements, ensure adherence to service level agreements, and support strategic operational initiatives.

Senior Technology Operations Specialist

• Develop, influence, and implement advanced sales strategies to expand and manage a high-value portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct comprehensive agency diagnostics to assess performance and identify strategic growth opportunities.
• Facilitate high-level agency appointments and build long-term relationships through office visits (both in-person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence key agency partners through exceptional communication and negotiation skills.
• Collaborate with internal teams, such as, Product, Underwriting, and Operations to ensure alignment of sales strategies with broader business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by initiating cross-functional meetings.
• Identify book transfer opportunities.
• Maintain extensive knowledge of competitor products and capabilities and local market trends and understands impact of state regulatory environment on agency business.
• Responsible for facilitating workshops and actively leading point of sale presentations for both internal and external audiences.
• Participate in and may lead team, cross team and/or cross business related projects.
• May provide training, coaching and mentoring to Associate Sales Executives and Sales Executives or manage staff on a limited basis.
• Utilize sophisticated data and analytics to guide strategic sales decisions, measure performance metrics and identify opportunities for additional products and services to maintain a balanced portfolio.
• Leverage thorough knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Senior Sales Executive – Select

Risk

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how the company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Travel to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
• Partner with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers.
• Complete risk assessment evaluations for moderately complex accounts with potential for severe losses.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulated recommendations.
• Stay current with technical subject matters, regulatory environment, and emerging issues.

Risk Control Consultant – Construction

• Provide underwriting with the account knowledge required to effectively understand and evaluate the applicant or customers' business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Prepare, conduct, and complete technically detailed risk assessment evaluations of client locations to determine potential hazards and risk factors and to be considered in underwriting/risk selection.
• Complete risk assessments for lower complexity accounts such as retail, habitational, offices, schools and healthcare (excluding hospitals) to differentiate the account by providing necessary information to the underwriter.
• Identifying uncontrolled hazards and making appropriate recommendations to the applicant or insured.
• Consult with clients on ways to control hazards to help them reduce, mitigate, or prevent losses.
• Understand and demonstrate loss trends and how to apply appropriate risk control products or services that align to the recommendations made to the applicant or insured.
• Collaborate with underwriting, Claim, Clients, BI Business Partners and other Risk Control staff.
• Perform other duties as assigned.

Risk Control Associate – Construction

Attorney

• Lead and manage the office within the line of business, practice group or satellite office, including acting as backup for Managing Counsel in absence of Managing Counsel.
• Ensure that the line of business, practice group or satellite provides outstanding advocacy to clients and achieves excellent results on own cases and those assigned to Counsel within the practice group.
• Assist in managing the office to meet all financial expectations of the program.
• Ensures office compliance with Staff Counsel reporting requirements, including monthly reports, productivity standards, Code of Conduct and company ethics initiatives and office best practices.
• Responsible for all talent management, including but not limited to staffing, performance management, ensuring engagement, professional development and compensation.
• Drive and promote a culture of inclusion, engagement, integrity, and teamwork designed to lead to successful and cost-effective results.
• Assign cases and initiatives to assigned Staff Counsel, matching experience, knowledge and skill level of attorneys, while adhering to specialization philosophy and established procedures.
• Maintain caseload expectations set by Managing Counsel, ensuring completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner.
• Develop and implement strategies to address any identified office development opportunities including prompt follow up and resolution of issues.
• Conduct training as needed.
• Maintain high quality standards and ensure excellent service to clients/customers by employing methods and strategies commensurate with the provision of high quality legal and customer services.
• Review files monthly focusing on quality as articulated on Quality Review Form. Use file review database. Provide feedback and coaching to attorneys.
• Assist with initiatives within the office and throughout the Staff Counsel program.
• Achieve desired results through effective advocacy and trial skills.
• Ensure clients are counseled effectively through prompt and appropriate communication, sharing expertise and legal advice to clients and other business partners on legal matters and changes in the law.
• Assist Managing Counsel in ensuring the office(s) adheres to high ethical standards of professionalism and integrity.
• Ensure office(s) compliance with all elements of Staff Counsel expectations.
• Handle an appropriate caseload as determined in consultation with the Managing Counsel.
• Support and collaborate with Managing Counsel around the analysis and utilization management information to drive performance and execute upon value proposition strategies, utilizing office resources and technology to assure a smooth workflow and cost effectiveness.
• Complete and submit all required reports, time records, expense reimbursements requests and other materials appropriate to performance of job duties in a timely manner.
• Serve as part of the Staff Counsel Leadership team by providing meaningful and thoughtful input to program-wide initiatives and by chairing committees on selected projects, participates in Regional Reviews and handles national projects, attend management meetings and contributes to Staff Counsel Program initiatives, as requested by Regional Counsel or Head of Staff Counsel.
• Understands the external legal, business and tort environment and keeps current on trends and issues affecting our business.
• Perform other duties as assigned.

General Liability Associate – Managing Attorney

Social Media Manager

• Establish strategic vision and best practices for the Media Relations and Social Media teams while overseeing the development and execution of integrated communications programs that directly advance business objectives and priorities.
• Recruit, develop, mentor, motivate and coach the team.
• Provide active, intentional leadership by offering timely and constructive feedback and fostering an environment of continuous learning with a heavy emphasis on writing and editing.
• Develop individuals’ expertise to position them as strategic business partners and trusted advisors.
• Identify public relations opportunities to build, protect and enhance Travelers’ reputation through clear, consistent and impactful external communications across all channels.
• Lead a team of media relations and social media professionals in developing and managing proactive and reactive external communications plans and programs across all media channels.
• Foster strong relationships with local, national, financial and trade media outlets.
• Partner with subject matter experts in the businesses to ensure that key business messages are integrated into communication strategies.
• Deliver the highest quality content, including press releases, media statements, key messages, social media posts and strategic plans.
• Monitor, measure, report and evaluate the effectiveness of news media coverage and social media through qualitative and quantitative methods.
• Develop and manage the annual budget.
• Foster a team culture of ongoing AI adoption, where intelligent tools are actively used to streamline processes and enhance the quality of produced materials.
• Perform other duties as assigned.

VP, Media Relations and Social Media

Marketing

• Support the marketing strategy for a business area, aligning brand, distribution, and digital efforts with business goals and the five-year roadmap; partner with internal teams (i.e., product, underwriting, analytics, sales, etc.) to shape go-to-market plans and monitor competitive and consumer trends to continuously evolve positioning.
• Lead integrated brand and campaign initiatives that strengthen Travelers' brand equity and drive customer acquisition and retention, overseeing creative strategy, messaging frameworks, and campaign execution across paid, earned, and owned channels in partnership with internal and external agency partners.
• Oversee the design and execution of marketing programs that equip independent agents with the tools, resources, and communications needed to grow premium, working closely with sales leadership to align field marketing activity with agency development and retention goals.
• Partner with the Enterprise Marketing team to drive digital strategy across search, email, social, display, and channel partnerships, leveraging data, analytics, and AI/emerging martech to optimize performance, improve conversion, and advance personalization.
• Establish and monitor marketing objectives and key results (OKRs) and key performance indicators (KPIs) that reflect alignment to business and enterprise brand goals, using data-driven insights and agile test-and-learn methods to continuously improve marketing effectiveness and return on investment.
• Lead, mentor, and develop a high-performing marketing team, fostering a culture of innovation, collaboration, and accountability while managing budgets and agency relationships to maximize marketing investments.

AVP, PI Marketing

Security Engineer

• Vendor Security Assessment System (VSAS) team within Cybersecurity organization is responsible for analyzing and providing recommendations to assist in managing cyber-related risks associated with outsourcing Travelers data to third-party vendors or service providers.
• Assist in the development, implementation, and execution of the Travelers Third Party Cybersecurity Risk Management Program.
• Engage with third parties to ensure the completion of all aspects of the risk assessment of third party vendors.
• Assess inherent and residual risk of data transfers.
• Acts as the primary point of accountability for cybersecurity to business partners within assigned area.
• Supports and maintains security systems to ensure the integrity of company information and resources.
• Supports the investigation, identification, and resolution of cybersecurity events/breaches.
• Interfaces with internal and external entities to ensure adherence to cybersecurity procedures and policies.

Senior Associate Cybersecurity Specialist – Third Party Risk Management

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how a company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Travel to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for multiple/diverse businesses with high complexity such as manufacturing, large warehouse operations including challenging property, products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures and generally business with the most significant exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Subject matter expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team to conduct "Level of Expertise" consults.
• Create a valued customer experience through each assessment and service encounter.
• Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise.
• Perform other duties as assigned.

Risk Control Technical Consultant

Vice President

• Lead, define, communicate and champion a large and complex body of work spanning multiple agile teams (i. e. Team of Teams) working toward common business outcomes typically impacting the entire line of business.
• Partner with Technology Circle Lead to manage and provide input to define multi-team vision and strategy, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the Circle / Team of Teams vision and strategy effectively to teams and executive-level stakeholders.
• Effectively drive, manage, implement and track one or more complex portfolios of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
• Prioritize interdependent team backlogs addressing risks and dependencies (often spanning multiple Circle and Lines of Businesses) to defined outcomes and ensuring overall alignment with business strategy; make trade-off decisions to balance quality, cost, and timelines to maximize value in context of circle and value stream objectives.
• Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities.
• Oversee and make data driven decisions related to funding and resource allocation, and prioritization of work; make trade-off decisions to balance quality, cost, and timelines to maximize value.
• Lead positive team dynamics, encourage collaboration and drive appropriate levels of self-organization; Assess, utilize, and partner with external resources and partners to meet agreed upon expectations, as needed.
• Manage multi-team dynamics; remove impediments to teams’ success and assist in conflict resolution, issue and dependency management.
• Build and foster collaborative relationships across other Circles, business areas and with key partners, with the ability to influence executive-level leadership.
• Share best practices with peers across the value stream to ensure alignment and consistency in ways of working.
• Help grow agile maturity within and across teams.
• People-management responsibilities for team members and may manage other Circle Leads.

AVP, Circle Lead

• Develop, influence, and implement advanced sales strategies to expand and manage a high-value portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct comprehensive agency diagnostics to assess performance and identify strategic growth opportunities.
• Facilitate high-level agency appointments and build long-term relationships through office visits (both in-person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence key agency partners through exceptional communication and negotiation skills.
• Collaborate with internal teams, such as, Product, Underwriting, and Operations to ensure alignment of sales strategies with broader business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by initiating cross-functional meetings.
• Identify book transfer opportunities.
• Maintain extensive knowledge of competitor products and capabilities and local market trends and understands impact of state regulatory environment on agency business.
• Responsible for facilitating workshops and actively leading point of sale presentations for both internal and external audiences.
• Participate in and may lead team, cross team and/or cross business related projects.
• May provide training, coaching and mentoring to Associate Sales Executives and Sales Executives or manage staff on limited basis.
• Utilize sophisticated data and analytics to guide strategic sales decisions, measure performance metrics and identify opportunities for additional products and services to maintain a balanced portfolio.
• Leverage thorough knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.