Travelers

Risk

• Reports to Field Director or AVP, Risk Control.
• Under limited supervision, manage a team of 4+ employees responsible for providing Risk Control service, reporting to either a AVP or Field Director.
• Manages work assignments for staff in assigned territory, completes performance reviews with input from FD or AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners.
• May conduct risk assessment surveys at client locations and/or perform account service coordination duties.
• Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
• Works actively with Business Partners in support of new business acquisition and account retention; works to understand the needs of the business and Risk Control’s resource needs.
• Interacts with the AVP and peers in the region to support Risk Control initiatives across the region, as well as in support of local initiatives.
• Manages work assignments to assigned staff and leverages Specialists’ involvement as necessary.
• Identifies technical development needs of staff and engages resources needed to support staff development.
• Conducts staff co-surveys and Quality Reviews; provides curbside coaching as appropriate.
• Works with appropriate Specialists, SMEs, mentor and/or Training Director to develop coaching plans for skill development.
• Manage, direct and provide oversight of Risk Control services to Large Commercial Accounts in the territory.
• Is expected to provide direct account management to selected Large Commercial Accounts in the territory.
• Actively works with internal business partners as a marketing partner with the Managing Director/Account Executive to support new business initiatives and growth.
• Develop and maintain relationships with agency and broker partners in support of local initiatives and marketing needs.
• Engage with Business Partners to understand their business plans and initiatives to ensure appropriate Risk Control resources and staffing.
• Interact with internal and external business partners to keep them abreast of RC resources, products and services.
• Attends and actively participates in local underwriting meetings as a pro-active member of the management team.
• May conduct risk assessment surveys at client locations to assist in underwriting and risk selection.
• Perform other duties as assigned.

Risk Control Field Director

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how a company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for Construction industry related accounts with high complexity including challenging products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Subject Matter Expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team to conduct "Level of Expertise" consults.
• Create a valued customer experience through each assessment and service encounter.
• Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise.

Senior Risk Control Consultant – Construction Safety

Financial Planning and Analysis

• Synthesize reports generated into impactful exhibits, insightful results/observations, and actionable recommendations to influence business partners and management, ensuring quality control/accuracy.
• Review team members’ reports and provide coaching and feedback on accuracy and presentation.
• Execute identified analyses aligned with broad business objectives.
• Perform testing and validation of data and analyses and identify gaps and limitations in data sets while recommending potential alternatives.
• Prepare and present influential financial insights to senior financial leaders and/or functional teams, answering most questions.
• Direct the creation of complex analyses to influence business strategy.
• Review competitor press releases, SEC filings, and industry trade press for helpful insights, linking key themes together and identifying applicability to departmental strategies.
• Push insights up to management in a timely manner and/or dive deeper into an actionable insight.
• Lead projects that analyze and implement complex business and financial regulatory changes relating to financial reporting, such as reorganizations, mergers and acquisitions, etc.
• Provide coaching, training, and mentoring.
• If a manager of people, effectively oversee and engage direct reports and perform management activities such as performance management, career development, and talent acquisition.
• Perform other duties as assigned.

Director, Corporate Financial Planning – Analysis

Paralegal

• Compiles and/or drafts legal documents for review and use by attorneys such as routine documents, discovery responses, affidavits, and other routine legal documents.
• Prepares initial pleadings and filings.
• Prepares exhibits and other demonstrative evidence.
• Coordinates requests between multiple parties involved in litigation.
• Subpoenas records.
• Conducts preliminary legal research as necessary.
• Assists attorney in trial as needed.
• Captures time and records billable time in accordance with policies and procedures.
• Reviews incoming mail to determine urgency and work with attorneys accordingly to draft and handle correspondence and email.
• Acts as a liaison with experts and witnesses in scheduling/coordinating appearances and/or depositions along with documentation retrieval.
• Schedule/coordinates depositions, medical examinations and other court designated hearings.
• Retains court reporters and interpreters, if necessary.
• Maintains attorney calendar as well as maintains diary and tickler dates appropriately.
• Reviews calendar daily and proactively handle upcoming events and determine dates upon which various pleadings must be served and filed.
• Inputs and maintains information into case management system and ensure data integrity.
• Assists with projects as requested.
• May include all or the majority but not limited to these components.
• Perform other duties as assigned.

Liability Associate, Paralegal

Operations

• Partners with business areas and Business senior leaders to define and execute against our operations strategies.
• Accountable to direct the account management and services activities nationally for the Business.
• Effectively manage all operations and processes associated with policy service activities (i.e., support business from initial submission and quoting through new business and renewals policy issuance, endorsements and accounting for the policy life cycle).
• Implement and execute performance standards and monitoring of key success measures to achieve targeted business results and service level standards in line with business unit goals.
• Ensure priorities are responsive to marketing, new business, underwriting, servicing and retention decisions.
• Assure all related activities are delivered in a manner consistent with customer service, quality and expense management expectations.
• Lead the development and implementation of strategic and targeted operational initiatives.
• Develop and execute action plans to address missed goals or objectives.
• Coach, counsel, evaluate, and develop Operations Directors and Managers.

Assistant Vice President – Middle Market Field Operations

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships virtually.
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seizes opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Inside Sales Executive

Full-stack Engineer

• Travelers is seeking a Senior Software Engineer to join our organization as we grow and transform our Technology landscape.
• Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications.
• Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership.
• The position is for a Senior Software Engineer within the PI Engineering chapter, focused on developing tools and processes as part of the SDLC+ (Software Development Lifecycle) effort to enhance efficiency.
• The role involves identifying new best practices within the SDLC, creating tools (utilizing various forms of automation including GenAI), and coaching/mentoring PI members across all job families in using these tools and processes.
• The effort will also involve engagement with the enterprise to help drive strategic direction.
• Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks.
• Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.
• Deliver efforts both independently and by leading other team members.
• Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
• Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.
• Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.

Senior Software Engineer, SDLC, GenAI

Compliance

• Conduct investigations to appropriately resolve potential sanctions screening matches at the customer and transaction level, including communicating with the business and documenting findings.
• Serve as escalation point for business units on sanctions matters.
• Assist in providing internal stakeholders with advice and consultation on matters related to compliance with laws, regulations, applicable company policies, and ethical behavior.
• Assist with compiling reports on compliance-related data and trends.
• Monitor economic and trade sanctions regulatory landscape to update risk profiles in screening systems to facilitate ensure awareness of economic and trade sanctions regulatory landscape and compliance.
• Perform other duties as assigned.

Senior Compliance Consultant

Software Engineer

• Perform other duties as assigned.
• The Co-Op program offers hands-on experience in areas of software engineering which is supported by a technology and business development curriculum, an assigned co-op manager, and technical mentors.
• The four-month experience will provide first-hand opportunities for interns to apply what they have conceptually learned in academia in a real-world setting.
• You will not only be able to gain a deeper understanding of what you can do in technology but also who we are as a company and how you fit within our Technology community.
• You will receive a combination of hands-on experience, access to a technology curriculum, as well as mentoring program.
• You will have the opportunity to interact and network with many levels of leadership and management.
• Work together with fellow interns to develop and present solutions to relevant business and technology topics.

Engineering Development Program Co-op Intern

Actuary

• Conduct monitoring and reporting for the TCAP commercial auto product
• Build and enhance monitoring tools, data pipelines, and dashboards using SQL, SAS, or Python
• Analyze product performance and present findings to business partners
• Drive process improvements and automation to increase efficiency and scalability
• Collaborate with Product, Actuaries & Analytics, Loss Reserving, and other business partners on product and pricing decisions
• Provide guidance and mentorship to supporting staff

Manager, Actuarial & Analytics – Commercial Auto Product Monitoring

Consultant

• Proactively identify opportunities and problems through root cause analysis, active listening, and engagement with stakeholders that span across multiple teams and/or processes.
• Identify trends and gather results to recommend process improvement opportunities and initiate and implement low/medium complexity initiatives.
• Understand and support the business strategy of your supported organization(s) to successfully implement solutions and execute assigned initiatives and implementations.
• Own and influence the end-to-end execution of the operational components of multiple/mid complexity initiatives, including the management, scheduling, implementation, risk management, and maintenance.
• Assess tools and procedures for optimal process efficiency and identify areas of automation.
• Facilitate workflow updates and design sessions to ensure system readiness and that the tools and procedures are appropriate.
• Will own and optimize performance for GOS&D’s Endorsement Capability
• Perform other duties as assigned.

Senior Consultant, BPM

Analyst

• Manage the profitability, growth, and retention of a typically smaller assigned book of business.
• Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
• Partner with leadership, execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Must be able to travel to such meetings.
• Identify and capture new business opportunities using consultative marketing and sales skills.
• Execute agency, region, and group sales plans with guidance from management.
• Perform other duties as assigned.

Construction Surety Underwriter – Financial Analyst

Data Engineer

• Lead the advancement of Business Insurance's MLOps and LLMOps practices across the full modeling lifecycle, driving end-to-end automation, observability, and scalability of our predictive models.
• Own and execute a technical roadmap focused on deployment automation, feature management, model monitoring & observability, and tools for GenAI and agentic solutions.
• Partner closely with data scientists, architects, and technology teams to help shape Business Insurance's MLOps strategy.
• Streamline processes and standardize implementation patterns to accelerate the delivery of high-quality, reliable ML and AI solutions at scale.
• Execute data strategies to support various consumption patterns and identify enterprise architecture, platform, and application infrastructure needs.
• Drive the operationalizing and automating of all capabilities to ensure secure, supported and scalable solutions.
• Present analysis and recommendations to help influence management and executive leadership decisions.
• Guide and coach senior team members to accelerate career development.
• Establish budgets, policies and practices with significant impact on area operations.

Senior Director, Data Engineering – MLOps Lead

Insurance

• Responsible for architecture within one or more segments or domains for a single business unit.
• Help define and lead technology proof of concepts to ensure feasibility of architecture solutions.
• Participate in driving continuous technology transformation to minimize technical debt.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner with leadership to ensure proper alignment with technology direction and execution of proof of technologies.
• Define target state architecture and roadmaps.
• Proactively identify opportunities from emerging technology trends to minimized technical debt.
• Support technology modernization initiatives.
• Deliver comprehensive communications about architectural direction.
• Cultivate strong relationships and secure buy-in.

Senior Architect – Personal Insurance

• Develop strong working relationships by serving as the lead contact with key internal business partners, state and federal regulatory agencies and external vendors.
• Identify process improvement opportunities in the filing process through rigorous analysis of current processes and key performance measures.
• Develop and monitor commercial lines filing data including: Ensure data is accurate, consistent, and reliable throughout its lifecycle.
• Analyze key performance indicators to identify trends, patterns, and opportunities for improvement, providing actionable insights to support business decisions and strategy.
• Collaborate with cross-functional teams to understand data needs and implement effective solutions.
• Develop and communicate data insights and recommendations to stakeholders.
• Reporting enhancements supporting filing execution against key performance indicators (KPI’s).
• Lead and develop improvement opportunities to improve speed to market/filing efficiencies including benefits to target goal.
• Continuously monitor and assist in reviewing insurance statutes and regulations to determine changes to product design, development and filing requirements, and adjust current practices accordingly.
• Manage the optimization of regulatory tools and databases through consultation with vendors to incorporate the latest regulatory changes, industry standards and internal policy adjustments.
• Manage project resources to ensure successful delivery of multiple complex projects within scope, budget and timeline.
• Perform other duties as assigned.