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Insurance Product Manager – Specialist Cover
TravelersInsurance Product Manager shaping specialist SME insurance cover at Simply Business. Managing trading, insurer partnerships, governance, and customer journeys for complex UK trades.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial insurance and specialist market mechanics, with a strong focus on trading data analysis, portfolio performance metrics, and regulatory compliance. Proven ability to lead product initiatives and enhance customer journeys across various operational channels.
Highest-signal resume keywords
Commercial Insurance ExpertiseTrading Data AnalysisRegulatory Compliance KnowledgeProject Delivery ExperienceCustomer Journey Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio Performance MetricsCommercial P&L DriversProduct ReviewsFair Value Assessment FrameworksLead ScoringOperational Journey ManagementInsurance Product Expertise
Soft Skills
CollaborationRelationship BuildingProblem Solving
Industry Keywords
Specialist Market MechanicsBrokingLondon Market ProductsOperational Go-LiveCustomer Routing
About the role
Key responsibilities & impact- Lead day-to-day trading for niche commercial products across new business and renewals
- Monitor portfolio performance and trading rhythms to achieve key targets
- Expand specialist insurer panels and managing general agent partnerships
- Launch new covers, including motor trades, for complex customer segments
- Partner with call centre teams to refine lead scoring, customer routing, and operational journeys
- Lead product reviews and annual fair value assessments with compliance
- Act as the insurance product expert across wider business projects
- Improve customer journeys across online and offline operations
- Resolve operational and commercial incidents within complex customer journeys
Requirements
What you’ll need- Solid understanding of commercial insurance, specialist market mechanics, broking, or London market products
- Ability to collaborate and build relationships across operations, finance, marketing, and insurer relations
- Project delivery experience coordinating initiatives from concept through operational go-live
- Strong understanding of trading data, portfolio performance metrics, and commercial P&L drivers
- Knowledge of regulatory compliance, including product reviews and fair value assessment frameworks
- Comfort working in ambiguous, fast-paced environments connecting online and offline customer journeys
Benefits
Comp & perks- Hybrid working flexibility
- 25 days annual leave plus bank holidays
- Option to buy five additional holiday days
- Flexible parental leave: six months full pay for the primary caregiver and four weeks full pay for the secondary caregiver
- Life event leave: an extra day every two years
- Two-week paid sabbatical after five years of service and four weeks after ten years
- Private medical insurance through BUPA covering pre-existing conditions
- Health cash plan covering everyday medical expenses
- Potential annual performance bonus
- Personal development tools and dedicated learning platform
- Mental health support and counselling
- Pension matching up to five per cent
- Life assurance of four times basic salary, with option to increase to ten times through the flexible benefits scheme
- Salary sacrifice car scheme after six months’ service
- Flexible benefits allowance for critical illness cover, dental insurance, travel insurance, or gym membership