Tandem Diabetes Care

Administration

• Process purchase orders, contracts, and third-party event requests
• Organise logistics for sales training sessions, team meetings, and marketing events
• Provide hands-on administrative support to brand operations and sales leadership
• Collaborate across departments and with external partners and vendors
• Track and report departmental budgets in collaboration with Finance

Sales and Marketing Administrator

Account Manager

• Directly responsible for the promotion of Tandem Diabetes products and services within an assigned Territory
• Identify potential customers and develop business relationships to facilitate sales
• Provide account sales support and education on insulin pump therapy
• Drive business growth by creating and executing smart territory plans
• Build partnerships with healthcare professionals to create value
• Deliver product education and ongoing support to providers and patients
• Represent Tandem at events and community outreach
• Ensure compliance with company policies and regulatory requirements

Territory Manager

Frontend Engineer

• A highly skilled senior team member responsible for the design, documentation, development, and testing of a modern web application using leading edge best practices and design patterns
• Independently designs, develops, modifies, and tests software units per corporate software process documents
• Independently identifies opportunities in software process, discusses with peers, and implements proposals to address gaps
• Utilizes AI tools such as Github Copilot to develop modern and maintainable code
• Responsible for software design specifications, interface descriptions, and other software documentation
• Translates high-level requirements into software design and implementation
• Develops, executes, and verifies unit and integration tests in coordination with the Software Test team
• Employs Test Driven Development (TDD) to ensure quality
• Regularly performs code reviews and provides feedback to peers and junior engineers
• Responsible for the training, mentoring and development of junior team members
• Independently diagnoses, replicates and addresses build and deployment issues
• May be tasked to develop proof-of-concept projects that demonstrate new technologies or development patterns
• May act as designated Tandem Software Development representative with outside entities such as clinical research organizations

Senior Software Engineer – Frontend, React

• Team up with a Clinical Diabetes Sales Specialist to bring insulin pump therapy to patients and providers
• Leverage industry sales experience to meet/exceed sales goals through strategic business planning and customer identification
• Drive business growth by creating and executing smart territory plans
• Spot opportunities, build strong relationships with healthcare professionals to create value
• Leverage sales methodologies and strong communication skills to accelerate revenue growth
• Deliver product education and ongoing support to providers, patients, and clinical educators
• Represent Tandem at events and community outreach
• Ensure work complies with company policies including Privacy/HIPAA

Procurement

• Supports assigned departmental initiatives and day-to-day activities, providing hands-on experience while contributing to team deliverables
• Conduct research on indirect spend categories, including market trends, supplier capabilities, and competitive benchmarks
• Assist with the development and execution of RFIs, RFPs, and RFQs for indirect goods and services
• Prepare cost comparison analyses, supplier scorecards, and recommendation summaries
• Analyze indirect spend data to identify purchasing patterns, savings opportunities, and compliance gaps
• Maintain and update dashboards, category spend reports, and savings trackers
• Support development of total cost of ownership (TCO) and cost-benefit analyses for sourcing initiatives
• Assist in organizing supplier business reviews, meeting agendas, and follow-up actions
• Help maintain the contract repository for non-production goods and services and track contract expirations and renewals
• Assist in documenting procurement processes and developing standard operating procedures (SOPs)
• Work with internal departments including IT, HR, Finance, Legal, Facilities, and Marketing to support sourcing needs
• Ensure compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

Indirect Procurement Intern

• Directly responsible for the promotion of Tandem Diabetes products and services within an assigned Territory
• Identifies potential customers, establishes and develops business relationships
• Provides account sales support and continuing education to patients, physicians and their Clinical Educators
• Collaborates with Customer Sales Support Specialists to identify and address pre and post sales order issues

Sales

• Provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy
• Conduct educational classes that support diabetes education and advanced diabetes management skills
• Develop successful strategies with assigned Territory Manager to address clinical concerns in the sales territory
• Efficiently use available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied
• Effectively promote Tandem’s unique market position and create value for health care professionals by differentiating Tandem Diabetes Care products and clinical services
• Educate prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes
• Complete all product training, documentation and communication with HCPs in a thorough and timely manner per company policy
• Establish and maintain excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products
• Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory
• Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs
• Keep records updated in the customer relationship management software (CRM)
• Establish and maintain a territory call cycle that minimizes administrative time and maximizes time spent with sales prospects and customers
• Ensure work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements
• Directly report to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals and maintain a strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance

Clinical Diabetes Sales Specialist

Pricing Analyst

• The Sr. Director, Commercial Analytics leads the development and day-to-day operation of a high-impact Commercial Analytics Center of Excellence (COE) that drives measurable improvements in commercial performance.
• This role sets the vision and strategy for KPI management and governance, oversees executive reporting, and ensures insight delivery across Sales, Marketing, Managed Markets, and Customer Experience.
• As a strategic partner to IT/Data teams, the role advances master data management (MDM), improves data quality, and builds scalable self-service analytics so decisions are grounded in trusted metrics, sound analysis, and actionable recommendations.
• This highly visible leader designs operating models, strengthens enterprise data governance, and applies advanced analytics and market understanding to create “one commercial truth,” accelerate decision-making, and optimize enterprise planning and resource allocation to define a clear growth pathway.
• Builds and leads the COE organizational design including hiring, onboarding, employee development and performance management.
• Defines and operates the COE engagement model including intake, prioritization, resourcing, service level agreements (SLAs), sprint rhythm and stakeholder communications.
• Establishes standards for analytical rigor including documentation, reproducibility, QA, and insights storytelling.
• Leads a federated analytics cadence across functions to drive alignment, reduce duplicative work, and accelerate decision-making.
• Creates and enforces enterprise KPI definitions, metric hierarchies, and dashboard governance (definitions, lineage, refresh cadence, version control).
• Owns the executive reporting roadmap and ensures consistency across the Customer Relationship Management (CRM) system, business intelligence (BI), planning, and downstream reporting/finance views.
• Partners closely with Area Sales Directors (ASDs) and Regional Sales Managers (RSMs) to maintain focus on growth markets and leverage data to clearly articulate the requirements to achieve that growth.
• Leads the quota-setting process, equipping Regional Sales Managers (RSMs) with the data and insights needed to appropriately challenge their teams and set targets that reflect priority growth areas by leveraging available datasets.
• Leads the quarterly metric & sales quota reviews, ensuring cross-functional alignment on targets, benchmarks, and performance narratives.
• Drives adoption by ensuring leaders trust the numbers, understand drivers, and use the outputs to make decisions.
• While partnering closely with Finance and Corporate/Commercial Strategy, leads the annual planning, reforecasting, long-range planning (LRP), and strategic prioritization, facilitating alignment on enterprise growth drivers and overall growth targets.
• Defines planning inputs and decision frameworks such as growth drivers, segmentation assumptions, channel mix, capacity/coverage models, and investment tradeoffs.
• Ensures tight alignment between commercial KPIs and financial outcomes (revenue, margin, CAC/LTV proxies where applicable), with clear attribution and accountability.
• Serves as a strategic thought partner to the Commercial Leadership Team by delivering timely, decision-grade insights on performance, pipeline health, territory effectiveness, coverage/targeting, and execution gaps.
• Creates recurring “Sales Insights” rhythms (weekly/monthly) that translate data into actions—what’s happening, why it’s happening, and what to do next.
• Partners with IT/Data to define and execute the master data management (MDM) strategy across Healthcare Providers (HCP), accounts, territories, products, channels, and key commercial entities.
• Owns the strategy, sourcing, and integration approach for third-party commercial data (e.g., IQVIA, MMIT, OneKey, specialty pharmacy/access datasets).
• Implements measurement frameworks that responsibly incorporate external data and clearly quantify ROI/value delivered.
• Leads analytics for critical initiatives such as HCP engagement effectiveness, targeting and coverage, channel evolution (e.g., pharmacy-first), funnel performance, forecasting, marketing optimization, customer experience, and operational execution.

Senior Director, Commercial Analytics

• Responsible for clinical services, promotion, and sale of Tandem Diabetes products
• Develop strategies and programs to address clinical needs
• Provide training and education directly to healthcare professionals and patients
• Collaborate with Territory Manager to achieve sales goals

Sales and Marketing Administrator

Territory Manager

Senior Software Engineer – Frontend, React

Territory Manager

Indirect Procurement Intern

Territory Manager

Clinical Diabetes Sales Specialist

Senior Director, Commercial Analytics

Clinical Diabetes Sales Specialist – Georgia South