Tandem Diabetes Care

Operations

• Serve as the primary point of contact for assigned clients and families
• Conduct onboarding calls and care assessments to establish initial care plans
• Review caregiver visit notes and feedback to identify care issues, gaps, or changes
• Coach and support caregivers on client-specific care needs and expectations
• Address client concerns and resolve issues related to care quality or consistency
• Proactively check in with clients to ensure satisfaction and adjust care as needed
• Collaborate closely with Scheduling, Staffing, and Operations teams to ensure care plans are executable
• Document all care plan updates, communications, and decisions clearly and consistently

Care Coordinator – Home Care Operations