Scheduling Coordinator – Home Care Operations

Tandem Diabetes Care

Scheduling Coordinator coordinating caregiver schedules to ensure smooth operations in home care. Solving scheduling issues while supporting both clients and caregivers in a dynamic environment.

Posted 7/12/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in caregiver scheduling and healthcare operations, with a strong focus on customer service and effective communication. Proficient in managing time-sensitive issues and utilizing CRM and scheduling software to maintain accurate documentation and support operational efficiency.

Highest-signal resume keywords

Home Care Scheduling ExperienceHealthcare Operations ManagementCustomer Service SkillsCRM Software ProficiencyScheduling Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Caregiver SchedulingHealthcare OperationsTime-Sensitive Issue ManagementAccurate DocumentationPayroll Time Record Updating

Soft Skills

Strong Communication SkillsCollaborationAdaptability

Tools & Technologies

CRMScheduling SoftwareMicrosoft Teams

Industry Keywords

Home CareStaffingDispatchOperations Environment

About the role

Key responsibilities & impact

Coordinate and adjust caregiver schedules throughout the day
Process same-day schedule changes and new care requests
Respond to caregiver and client phone calls, texts, and Teams messages
Manage caregiver call-outs and secure replacement coverage
Monitor caregiver arrivals and visit check-ins
Support Targeted Care and On Demand operations throughout the afternoon and evening
Serve as backup for the Scheduling Manager during PTO and days off
Update payroll time records based on verified visit information
Maintain accurate documentation in our CRM
Collaborate closely with Care Coordinators and the Operations team to ensure seamless service

Requirements

What you’ll need

At least 2 years of experience in home care scheduling, healthcare operations, staffing, dispatch, or a similar fast-paced operations environment
Experience coordinating schedules and handling time-sensitive issues
Strong customer service and phone communication skills
Comfort working with multiple software platforms simultaneously
Previous remote work experience is a plus
Experience with CRM and scheduling software is preferred.

Benefits

Comp & perks

No two days are the same.
You'll play a key role in ensuring clients receive the care they need while supporting caregivers throughout their day.
You'll work alongside an experienced operations team that values collaboration, ownership, responsiveness, and finding solutions.