T-Mobile

Account Executive

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking
• Selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Account Executive, SMB Team Sales

Product Manager

• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs.
• Conduct market and customer research to find opportunities and strategize the product roadmap.
• Collaborate with development teams to achieve technical deliveries and product releases.
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes.
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt.
• Develop positive working relationships with internal teams including engineering, marketing, sales, client success, etc.

Senior Product Manager – Technical

• Own the end-to-end product lifecycle for a portfolio of ~100 collaboration and productivity tools (M365, Webex, Slack, Lucid, Airtable, and more), ensuring alignment with business goals and employee needs
• Lead vendor management — build and maintain strategic relationships with partners; influence their product roadmaps and drive optimizations tailored to T-Mobile's specific needs
• Identify, enable, and champion AI capabilities within productivity tools — to drive smarter ways of working for T-Mobile employees and the CaP team itself
• Manage the product backlog in JIRA and lead Agile/Scrum ceremonies to keep the team moving efficiently; drive adoption of an agile framework within the CaP team and ensure appropriate capitalization of work where applicable
• Collaborate cross-functionally with HR, IT, Finance, Legal, Engineering, Cybersecurity, and Architecture to drive adoption, resolve operational issues, and deliver impactful product improvements
• Conduct employee and market research to identify opportunities, inform product strategy, and build a prioritized roadmap that reflects both current needs and future possibilities
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support sound decision-making across the portfolio
• Develop adoption tools, training materials, and enablement resources that help employees get maximum value from our collaboration and productivity suite
• Identify and resolve execution, operational, and organizational issues that impede product success — and drive improvement plans within your sphere of influence
• Maintain professional knowledge of emerging trends in collaboration technology, AI, and productivity — and bring those insights back to the team and the business
• Develop positive working relationships with employee groups to deeply understand productivity pain points and translate them into actionable product improvements

Senior Product Manager, Collaboration & Productivity

Product Designer

• Conduct structured research and discovery, including interviews and workshops
• Map current-state journeys, identify friction and breakdown points
• Define high-impact “moments that matter” across personas
• Conduct rigorous pain point analysis, cluster friction themes, and quantify impact
• Design future-state journey blueprints that translate insights into prioritized opportunity areas
• Synthesize complex findings into clear visual artifacts and executive-ready narratives

Employee Products & Experience Designer Intern

DevOps Engineer

• Apply DevOps automation for CI/CD, configuration management, and environment management (non-prod and prod)
• Provision and manage environments; configure pipelines and infrastructure (VMs/containers)
• Improve availability, scalability, latency, and efficiency of services, with emphasis on Legal Technology platforms
• Own reliability and performance of critical applications (LRS, E-Core, LEEP)
• Participate in on-call rotation (~1 week every 2 months); respond to alerts/incidents
• Lead incident response, root cause analysis, and post-incident improvements
• Build and enhance observability (dashboards, alerts), runbooks, and automation
• Partner with engineering to design for reliability and eliminate recurring issues in distributed systems
• Drive improvements in delivery and operations (cloud enablement, microservices, containerization, zero-downtime deployments)
• Mentor SREs and guide reliability practices across the team

Senior Systems Reliability Engineer – Legal Technology

Sales

• Leads the hiring, training, and development of a high-performing sales team responsible for outside direct sales
• Creates and monitors sales plans to drive success against sales goals
• Coordinates and runs frequent sales meetings
• Implements key operational initiatives in the field while maintaining high ethical and procedural standards
• Conducts ongoing mentoring/coaching in the field
• Increases market share and achieves/exceeds performance targets related to subscribers, revenue, and churn
• Meets or exceeds overall sales quota for assigned region

Business Sales Manager

• Lead the hiring, training, and development of a high-performing sales team
• Create and monitor sales plans to drive success against sales goals
• Increase market share and achieve/exceed performance targets
• Meet or exceed overall sales quota for your assigned region
• Implement key operational initiatives in the field while maintaining high ethical and procedural standards
• Coordinate and run frequent sales meetings
• Interview, hire, train, and develop a staff of successful Account Executives
• Conduct ongoing mentoring/coaching in the field

Manager, SMB Sales

• Generate leads and acquire new mid-market business accounts through prospecting, cold calling, and networking to expand the customer base
• Develop and implement market strategies to penetrate new territories and strengthen existing customer relationships using sales tools and funnel management
• Enhance sales skills and product knowledge through continuous learning, training participation, and staying informed on industry trends
• Measure results and communicate progress and insights to leaders
• Also responsible for other duties/projects as assigned by business management as needed

Major Account Executive, Mid-Market Sales

Financial Planning and Analysis

• Advise on contracts at all stages of the product development lifecycle (ideation through EOL).
• Lead drafting, review, and negotiation of complex commercial agreements, including: B2B product development and resale transactions: trial agreements, MSAs, order forms/SOWs, amendments, renewals, remediation agreements, and termination/wind-down/transition assistance provisions for third-party products T-Mobile resells.
• Financial products contracts, e.g., banking, credit card, and program partnerships.
• Technology and services transactions that enable these portfolios: SaaS/hosted services, integrations/APIs, security tooling, professional and managed services, and strategic vendor arrangements supporting product development and commercialization.
• Structure and negotiate risk allocation frameworks, including liability regimes (limitations of liability, indemnities, special damages, insurance requirements).
• Ensure agreements accurately reflect business objectives while minimizing legal, operational, financial, reputational, and security risk, with particular focus on: Data and security terms (data rights/use restrictions, breach notification, subcontractor controls, retention, audit evidence needs). Performance and operations terms (SLAs, service credits, support responsibilities, implementation milestones, service continuity, and disaster recovery). Commercial terms (pricing models, variable/volume-based fees, audit rights, benchmarking, MFN/most-favored provisions, termination rights, and transition assistance). Flow-down alignment between upstream vendor obligations (warranties/SLAs/credits/IP/data/security) and downstream customer commitments in sales channels for resale offerings. Governance dependencies common in financial products (TPRM, InfoSec, Privacy, Compliance, Accounting/Controls) and disciplined early alignment to prevent late-stage escalations.
• Serve as a trusted legal advisor to business, product, finance, and procurement stakeholders—providing practical, solution-oriented counsel aligned with enterprise strategy and operational objectives.
• Identify and assess legal, regulatory, financial, and operational risks; articulate mitigation strategies; and exercise independent judgment within established corporate risk frameworks.
• Drive operational excellence by developing and refining templates, playbooks, clause positions, and escalation guardrails; leveraging technology-enabled solutions (including AI where appropriate) and process optimization to improve contracting efficiency, scalability, and risk consistency.
• Manage outside counsel strategically—right-sizing use to risk and complexity and actively controlling scope, budget, and outcomes.

Senior Corporate Counsel – Commercial/Product Transactions – Financial/B2B Products

• support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
• building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey
• developing skills in customer interaction, digital tool usage, and service plan recommendations
• success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
• enhancing customer experience and supporting organizational goals by fostering strong customer relationships and loyalty

Mobile Associate, Bilingual – Retail Sales

Solutions Engineer

• Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
• Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
• Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
• Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
• Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
• Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
• Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
• Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
• Support additional initiatives and projects as assigned by leadership

Senior Solutions Engineer – Mid-Market

Marketing

• Support the transition of marketing data processes and workflows from Salesforce to Adobe, including documentation, process refinement, and stakeholder coordination
• Lead integration of marketing systems with media activation platforms, ensuring accurate and timely data delivery for campaign activation
• Collaborate with platform, data engineering, and media teams to ensure marketing data flows—such as audience segments, pricing logic, and performance feedback loops—are automated, accurate, and aligned with campaign execution needs
• Enable segmentation strategies and audience activation using first-party data, ensuring compliance with privacy and platform guidelines
• Own signal quality + server-side measurement (CAPI/enhanced conversions, dedupe, event schema, monitoring)
• Automate and operationalize audience segment delivery and refresh cycles to key platforms (DSP, paid social, search, email, SMS) for faster speed-to-market
• Build and maintain an audience framework (taxonomy, lifecycle stages, eligibility rules, suppression logic) to support paid media and CRM programs
• Partner closely with performance and analytics teams to measure campaign impact and optimize audience strategies
• Oversee and manage data-related deliverables across five cross-functional delivery teams, ensuring timelines, dependencies, and quality standards are met
• Lead collaboration with internal stakeholders to define and refine requirements for dynamic, time-based pricing enablement across omnichannel marketing platforms
• Drive the connection between first-party data platforms (CRM/CDP) and media/activation platforms to enable targeting, suppression, and personalization across channels
• Maintain clear documentation of processes, data flows, and decision logic to ensure cross-team transparency and ease of onboarding
• Create and maintain end-to-end workflow documentation and system maps that show how data and campaigns move through the stack
• Advocate for and enforce best practices in data hygiene, naming conventions, and governance across marketing systems

Broadband Integrated Marketing Manager – Transition Support

Business Development Rep

• Drive the identification and delivery of new business opportunities to support organizational growth objectives
• Structure and manage strategic partnerships to achieve defined economic and operational objectives through contract negotiation and execution
• Manage a portfolio of existing strategic partners, developing and executing account plans to support long-term growth, operational success, and mutual business objectives
• Identify and deliver incremental business opportunities within the assigned partner portfolio through commercial enhancements, expanded service offerings, and contractual amendments where applicable
• Identify and evaluate new business opportunities by analyzing market trends, customer needs, and competitive landscapes
• Develop and maintain senior-level relationships with internal stakeholders and external industry partners to support business goals
• Build domain expertise in critical sectors to inform strategic decision-making and opportunity assessment
• Provide strategic analysis and recommendations on market opportunities, technologies, and business models to cross-functional teams

Senior Business Development Manager

• Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts
• Establish and maintain customer relationships to drive account growth, perform account reviews, and identify upsell and renewal opportunities
• Complete continuous training to maintain up-to-date knowledge of products, services, and sales methodologies
• Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
• Also responsible for other duties/projects as assigned by business management as needed

Account Executive, Government – Western NY

• Lead the hiring, training, and development of a high-performing sales team
• Create and monitor sales plans to drive success against sales goals
• Increase market share and achieve/exceed performance targets related to subscribers, revenue, and churn
• Meet or exceed overall sales quota for your assigned region
• Implement key operational initiatives in the field while maintaining high ethical and procedural standards
• Coordinate and run frequent sales meetings
• Interview, hire, train, and develop a staff of successful Account Executives
• Conduct ongoing mentoring/coaching in the field