T-Mobile

Systems Engineer

• Conducts security assessments, code reviews, and vulnerability testing to identify and mitigate risks
• Develops proactive security measures and strategies to enhance the security posture across various technologies
• Serves as an authority in cybersecurity, providing guidance and leadership to various business units
• Drives strategic security initiatives to protect against cyber threats and ensure compliance with security standards
• Evaluates new technologies and processes for potential security vulnerabilities and recommends corrective actions
• Mentor peers and junior team members, imparting expertise in security technologies, enterprise solution design, and effective customer interaction.

Principal Engineer, Cryptographic Key Management System

Product Manager

• Build and maintain the Agile team backlog with ready user stories to support continuous sprint execution.
• Collaborate with Agile teams and stakeholders to write user stories and define acceptance criteria and tests.
• Facilitate synchronization meetings with other product owners and mentor peers to enhance product ownership capabilities.
• Review and accept completed user stories to ensure they meet acceptance criteria and quality standards.
• Support product managers in creating and managing product vision and technical roadmaps related to scope.
• Coordinate with other product owners to align backlogs for large, cross-functional initiatives.

Senior Product Owner

Backend Engineer

• Lead architectural design decisions and provide technical leadership to ensure scalable and maintainable end-to-end solutions across multiple systems and Metro Billing capabilities.
• Develop and maintain solution designs from concept through deployment, ensuring alignment with architecture standards, engineering best practices, and business requirements.
• Partner closely with engineering teams to review application code, validate implementation approaches, and provide technical guidance throughout the software development lifecycle.
• Translate business initiatives and requirements into scalable technical solutions while identifying implementation risks, dependencies, and opportunities for modernization.
• Balance innovation with platform stability by recommending where new technologies and approaches should be adopted and where existing solutions should be maintained.
• Own overall architecture for multiple capabilities, collaborating on frameworks, standards, and reusable components to support enterprise technology consistency.
• Engage with business stakeholders during project ideation to define solution options and support business case development prior to project initiation.
• Communicate solution designs through architecture diagrams, technical documentation, and design reviews using tools such as Lucid and Confluence.
• Collaborate with Agile delivery teams using Jira to support planning, execution, and solution governance.
• Coach and mentor engineers through architecture discussions, design reviews, and technical decision-making while promoting engineering best practices.
• Evaluate and leverage AI-assisted engineering tools, such as Claude, to improve engineering productivity where appropriate.

Principal Technical Architect – Billing Platform

Account Executive

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
• Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Negotiate and close deals.
• Develop skills in prospecting, call execution, and relationship management with leadership.
• Participate in product training and sales meetings.
• Create effective sales approaches, solutions, and proposals.
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.
• Maintain and grow the customer base within a territory model.

Account Executive – Business Sales

Strategy

• Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives
• Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives
• Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion
• Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs
• Coach direct reports, build organizational capability, succession planning, and performance management
• Oversee rollout execution, field communications, compliance reviews, and continuous process improvement

Senior Manager, Visual Merchandising Strategy

Account Executive, Business Sales

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Sell wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Account Executive, Business Team Sales

Manager

• Manage and optimize relationships with logistics, OEM, repair, and disposition vendors supporting network equipment operations.
• Ensure vendor execution supports inbound logistics, warehousing, staging/kitting, fulfillment, returns, repair/refurbishment, redeployment, and disposition requirements.
• Monitor vendor performance against contractual obligations, SLAs, quality expectations, and operational requirements.
• Enforce compliance and support corrective actions to improve service levels, cycle times, inventory accuracy, and network equipment readiness.
• Collaborate with Network Engineering, Field Operations, Supply Chain Operations, Procurement, Finance, and other internal teams to align vendor execution with network build, upgrade, maintenance, and recovery priorities.
• Support planning and risk management practices that reduce service-impacting disruptions across forward and reverse flows.
• Analyze and manage vendor costs related to logistics, warehousing, fulfillment, repair, returns, redeployment, and disposition activities.
• Identify savings opportunities, validate cost drivers, and support initiatives that improve cost-to-serve and operational efficiency.
• Prepare and present vendor performance reports, scorecards, cost trends, SLA results, risk items, and improvement actions to leadership.
• Contribute to supply chain operational excellence by applying knowledge of logistics, inventory management, repair operations, asset controls, and vendor management.

Vendor Manager

Business Development Rep

• Structure and drive strategic partnerships and new business relationships including development of key economic, business, and operational terms
• Negotiate and implement contracts with these partnerships; and lead their evolution
• Scout, identify and/or create new business opportunities and partnerships
• Run senior-level relationships with internal customers and with key players in the mobile industry
• Develop deep domain expertise in sectors vital to T-Mobile’s core strategy
• Provide strategic analysis and guidance for a multitude of sectors and domains
• Formulate recommendations and lead reviews of new opportunities, technologies, business models etc.
• Responsible for other Duties/Projects as assigned by business management

Senior Business Development Manager

• Lead, coach, mentor, and develop a team of software engineers responsible for delivering scalable software and data platform solutions.
• Foster a culture of technical excellence, accountability, collaboration, and continuous learning.
• Support career development, performance management, hiring, and succession planning.
• Drive technical execution across the team's software and data platform initiatives.
• Review architecture, influence technical design decisions, and guide engineering best practices.
• Partner closely with Network, Product, Care, Engineering, and business stakeholders to deliver trusted device intelligence and geospatial analytics capabilities.
• Manage technical vendor relationships and ensure delivered capabilities align with engineering and business objectives.

Software Engineering Manager – Device Intelligence, Geospatial Insights

Data Analyst

• Interact with various teams across T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments.
• Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization.

Business Analysis Manager – Retail Distribution Strategy, Analytics

Engineering Manager

• Lead technical product and engineering teams to deliver results through direction, feedback, and performance management across MarTech, customer engagement, data, cloud, and full stack product capabilities
• Champion the responsible adoption of T-Mobile-approved AI tools and technologies across MarTech platforms to improve product delivery, engineering efficiency, customer personalization, campaign enablement, analytics, and operational scalability
• Define and implement continuous improvement practices across technical subject areas and organizational processes, including Agile at scale, DevOps, CI/CD, observability, resiliency, security, compliance, performance optimization, cost awareness, and operational readiness
• Lead all aspects of technical vendor relationships and partner with internal team members to incorporate feature and function requests into product releases for campaign orchestration, personalization, customer data, analytics integration, experimentation, and AI/ML-enabled engagement capabilities
• Drive and maintain the current and future technical roadmap in collaboration with design and architecture teams, aligning platform direction, build-versus-buy decisions, technical debt management, APIs, event-driven integrations, AWS services, data pipelines, and customer journey capabilities to business priorities
• Recruit and hire qualified managers and team members to strengthen product and project teams across product management, software development, architecture, platform engineering, data, analytics, and technical delivery rigors

Senior Manager, Product & Engineering – MarTech Platforms

Program Manager

• Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes
• Lead planning efforts to support various workstreams and key business areas, ensuring alignment with program goals
• Conduct operational assessments to identify risks and gaps, proposing solutions to partners and leadership
• Measure results and communicate progress and insights to leaders
• Also responsible for other duties/projects as assigned by business management as needed

Principal Engineer, Cryptographic Key Management System

Senior Product Owner

Principal Technical Architect – Billing Platform

Account Executive – Business Sales

Senior Manager, Visual Merchandising Strategy

Account Executive, Business Sales

Account Executive, Business Sales

Account Executive, Business Team Sales

Vendor Manager

Senior Business Development Manager

Software Engineering Manager – Device Intelligence, Geospatial Insights

Business Analysis Manager – Retail Distribution Strategy, Analytics

Senior Manager, Product & Engineering – MarTech Platforms

Senior Program Manager, Sales Operations

Account Executive, Business Sales