T-Mobile

Account Executive

• Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
• Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal Negotiation: Negotiate and close deals.
• Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
• Sales Approaches: Create effective sales approaches, solutions, and proposals.
• Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
• Customer Base: Maintain and grow the customer base within a territory model.

Account Executive, SMB Sales

Sales

• Support retail operations by engaging customers and facilitating their technology and service needs
• Build product knowledge and demonstrate technology solutions
• Assist customers throughout their shopping journey
• Develop skills in customer interaction, digital tool usage, and service plan recommendations
• Measure success by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
• Enhance customer experience and support organizational goals by fostering strong customer relationships and loyalty

Mobile Associate, Retail Sales

Product Manager

• Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
• Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
• Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
• Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
• Serve as the connective layer between technical delivery teams and operational support organizations
• Build strong stakeholder partnerships across highly matrixed enterprise environments
• Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
• Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self-service content
• Ensure support processes and employee-facing documentation are clear, actionable, and delivered at the appropriate time
• Evaluate support effectiveness post-launch and identify opportunities to improve self-service adoption, support readiness, and operational workflows

Product Manager, Technical – Enterprise Experience, Enablement

• Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision.
• Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal negotiation: Negotiate and close deals.
• Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
• Sales approaches: Create effective sales approaches, solutions, and proposals.
• Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.

Account Executive, SMB Team Sales

Data Scientist

• Extract, prepare and model large, complex data sets using a combination of skills, including machine learning theory, mathematics, statistics, and programming.
• Deliver on-time quality analysis, interpretation, and synthesis of data into effective, concise, and actionable recommendations that enable intelligent decisioning for the company.
• Provide senior-level guidance and mentorship to the data science team, including reviewing projects, models, and code for peers and junior team members.
• Work with engineering teams to implement and improve machine learning pipelines and production-ready models.
• Effectively communicate important information and insights to business leaders using verbal, written, and data visualization skills.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Senior Data Scientist

Customer Support

• Subject matter expert directly resolving customer Fiber/Broadband Internet escalations or specialized requests via various communication channels for customers
• Own the issues through to resolution
• Proactively identify customer experience opportunities
• Identify the root cause and recommend solutions through cross-functional teams
• Document all customer contacts clearly to ensure comprehensive resolutions
• Support Channel Partners and field partners with specialized knowledge and assistance

Broadband Customer Support Specialist

Client Partner

• Creating tailored sales strategies to meet the unique goals of each Enterprise client within portfolio and accelerate with cross-functional partner execution.
• Curating long-term relationships with key decision makers and influencers within each client (including C-level executives and others throughout various lines of business), generating and closing new sales opportunities within assigned account base, which may include existing clients as well as new clients not currently doing business with TMUS today.
• Leading a world-class, differentiated experience that T-Mobile clients will want to continue their growth with
• Positioning T-Mobile product capabilities to potential and existing clients that align to and help them enable their business goals
• Managing complex contract negotiations and close large, high value deals with enterprise clients
• Maintaining accurate record of interactions, sales progress and provide accurate sales forecasts and performance reports to leadership

Client Partner, Enterprise Sales

Growth Marketing

• Lead customer segment innovation and commercialization initiatives focused on driving 5G broadband growth and customer acquisition
• Develop customer segmentation frameworks, value propositions, acquisition strategies, and business cases to support growth initiatives
• Partner cross-functionally with Marketing, Product, Pricing, Brand, Commercial Growth, and Planning teams to develop and execute go-to-market initiatives
• Manage segment performance using insights and marketing intelligence to optimize strategy and drive continuous improvement
• Present strategic recommendations, opportunity assessments, and performance updates to senior leadership
• Also responsible for other duties/projects assigned by business management as needed

Senior Commercial Marketing Manager – Customer Growth, Segmentation

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

• Lead sales strategy within your geography, set quotas, and allocate resources to ensure revenue targets are met
• Manage a team of AE, CRMA and Principal Client Partner Executives, including hiring, training, and developing staff
• Build customer relationships where T-Mobile can impact and optimize the customer's business activities
• Assign priorities to business opportunities and create account plans and sales strategies
• Expand market position for Strategic Named Accounts and MNCs, especially in the United States
• Lead and manage relationships with partners and stakeholders for solid results in sales execution

Senior Managing Partner, Strategic Sales – Healthcare

Manager

• Manage the frontline system experience throughout project and production lifecycles to ensure effective implementation and ongoing support
• Lead cross-functional teams to resolve complex system issues impacting multiple business lines and applications
• Communicate progress, disruptions, and issue summaries to leadership and stakeholders to maintain alignment with strategy
• Drive initiatives to improve system functionality, user experience, and customer satisfaction through strategic enhancements
• Evaluate and contribute to the design of strategic solutions and architectural direction to support system improvements
• Create, review, and approve technical documentation including process documents, impact assessments, and support procedures
• Also responsible for other duties/projects as assigned by business management as needed

Senior System Experience Manager

• Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
• Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
• Maintain and grow the customer base within a territory model

Account Executive, Business Sales

• Are you passionate about using technology to solve business challenges?
• Join T-Mobile, America's Un-carrier, and help redefine how businesses buy wireless services with our top-notch customer care, product, and network innovation.
• Be dynamic. Sell big. Unleash your earnings potential.
• We're seeking bold, world-class sales professionals to bring our products and services to underserved markets, revolutionize the wireless industry, and unlock your true potential.
• You will be responsible for crafting tailored sales strategies to meet the unique goals of each Enterprise client within your portfolio and accelerate with cross-functional partner execution.
• You will curate long-term relationships with key decision makers and influencers within each client, including C-level executives and others throughout various lines of business.
• You will lead complex contract negotiations and close large, high-value deals with enterprise clients.

Client Partner – Enterprise Sales

• Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision
• Selling to demonstrate T-Mobile’s value
• Recommend wireless solutions, including price plans, data services, handsets, and accessories
• Negotiate and close deals
• Develop skills in prospecting, call execution, and relationship management with leadership
• Participate in product training and sales meetings
• Create effective sales approaches, solutions, and proposals
• Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts

Financial Planning and Analysis

• Own and maintain the enterprise-wide financial model supporting T-Mobile’s Long-Range Plan
• Drive deep-dive financial analysis to identify key drivers, risks, and opportunities
• Partner cross-functionally with FP&A, Corporate Strategy, Accounting, Deutsche Telekom, and other stakeholders
• Develop and deliver executive-level presentations for Senior Leadership
• Analyze complex business scenarios and initiatives and translate them into financial implications
• Identify and implement process improvements, including automation and enhanced reporting solutions
• Serve as a subject matter expert on key enterprise initiatives and their financial impacts

Account Executive, SMB Sales

Mobile Associate, Retail Sales

Product Manager, Technical – Enterprise Experience, Enablement

Account Executive, SMB Team Sales

Senior Data Scientist

Broadband Customer Support Specialist

Client Partner, Enterprise Sales

Senior Commercial Marketing Manager – Customer Growth, Segmentation

Mobile Associate, Retail Sales

Senior Managing Partner, Strategic Sales – Healthcare

Senior System Experience Manager

Account Executive, Business Sales

Client Partner – Enterprise Sales

Account Executive, SMB Team Sales

Finance Manager – Long Range Planning