Mobile Associate – Retail Sales

T-Mobile

Part-time T-Mobile retail associate supporting customers with wireless products, coverage, and service plans. Building product knowledge and delivering personalized in-store technology solutions.

Posted 8/25/2026part-timeKaukauna • Wisconsin • 🇺🇸 United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, utilizing digital tools to enhance customer experience and support team initiatives. Proficient in problem-solving, communication, and multitasking within a retail environment.

Highest-signal resume keywords

Customer ServiceSalesChange AgilityCommunicationCustomer Problem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Engaging PeopleMultitaskingTeamwork Orientation

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Retail EnvironmentCustomer ExperienceWireless Technology

About the role

Key responsibilities & impact

Develop proficiency in customer service and sales to deliver personalized technology and service solutions
Utilize digital tools to demonstrate network coverage, service plans, and product features
Complete required training on retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and team initiatives
Perform other duties and projects as assigned by business management

Requirements

What you’ll need

High School Diploma/GED (Required)
6 months of customer service and/or sales experience in a retail environment (Preferred)
Change Agility (Required)
Communication (Required)
Customer Problem Solving (Required)
Customer Service (Required)
Engaging People (Required)
Multitasking (Required)
Sales (Required)
Teamwork Orientation (Required)
At least 18 years of age
Legally authorized to work in the United States

Benefits

Comp & perks

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental, and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Commuter and transit programs
On-the-job training
$5.00 per hour training pay
Annualized incentive target of $18,000/year after promotion to Mobile Expert
Guaranteed earnings of $20/hour inclusive of base pay and incentives