Sem Parar

Pricing Analyst

• Work on financial planning for the Commercial area, participating in the construction of the sales budget (budgeting);
• Monitor results (actual vs. planned), analyzing and explaining key variances in a structured manner;
• Develop, consolidate and analyze commercial and financial management reports;
• Design and maintain reports and dashboards, ensuring quality, reliability and continuous improvement of analyses;
• Ensure the flow of information between departments, supporting tactical and strategic decision-making;
• Identify financial opportunities and risks, focusing on expense optimization and improving results;
• Propose improvements to processes, controls and analyses, increasing efficiency and automation in the area;
• Work closely with business units to understand the commercial context and support more accurate analyses;
• Interact with various functions (Commercial, Finance, and others), ensuring alignment and consistency of information;
• Stay up to date with new tools and methodologies for data processing and usage, including applications of Artificial Intelligence.

Senior Commercial Planning Analyst

Account Executive

• Monitor the performance of retail channels
• Regular visits to points of sale (POS)
• Request communication and promotional materials
• Identify and negotiate with the person in charge at the POS regarding device restocking/purchases
• Identify opportunities for improvements, such as sales approach, repositioning displays within the store, and providing general guidance about Sem Parar to the POS
• Periodic monitoring of service execution by providers (large chains)
• Build and maintain relationships with the POS
• Prospect new points of sale
• Forms
• Benefits
• Devices
• Documents
• Uniforms
• Office supplies

External Sales Representative

Collections

• Analyze portfolio performance, collection strategies and workflows, and credit recovery indicators;
• Develop studies and analyses to identify opportunities to improve operational results;
• Support the definition of segmentations and strategies through data and customer behavior analysis;
• Monitor performance indicators, tracking trends, deviations and optimization opportunities;
• Prepare management reports, dashboards and executive presentations to support decision-making.

Mid-level MIS Analyst – Collections

Sales Development Rep

• Será responsável por prospectar clientes potenciais, qualificar leads e agendar reuniões ou demonstrações para os gerentes de contas (Field e Inside) através de uma variedade de ferramentas e estratégias, como cold call, e-mails, redes sociais e pesquisas de mercado, para identificar oportunidades de vendas e construir um pipeline sólido.
• Realizar a prospecção fria em clientes B2B compatíveis com nossas soluções
• Buscar clientes nas mais diversas fontes de dados disponíveis e gratuitas (Google, Linkedin...)
• Gerar interesse no(a) cliente em conhecer nossas soluções por meio de contatos telefônicos (e-mail, Linkedin)
• Fazer follow-up com os(as) potenciais clientes e alimentá-los(as) até estarem qualificados(as) para seguir no funil de vendas
• Agendar as reuniões com potenciais clientes para os executivos de vendas, gerando leads qualificados(as) e oportunidades de vendas das nossas soluções
• Fazer a gestão do Pipe de oportunidades junto ao time e lideranças
• Atender uma rotina de atividades de contato com o objetivo de encontrar novos clientes para o Sem Parar Empresas na unidade de benefícios.

Consultor de Vendas, SDR

Analyst

• Realizar o suporte de segundo nível (N2) para serviços de telefonia fixa, móvel e infraestrutura de Telecom.
• Atuar no atendimento de incidentes, requisições e mudanças por meio do ServiceNow, garantindo cumprimento dos SLAs.
• Administrar contratos de telefonia, links de dados, voz e demais serviços de Telecom.
• Apoiar processos de contratação de serviços junto aos fornecedores.
• Controlar inventário de ativos de Telecom, documentação técnica e book de configurações.
• Acompanhar projetos e implantações relacionados à infraestrutura de Telecom, contribuindo para melhorias e ganho de escala.
• Elaborar análises de consumo, tarifas e planos de telefonia, buscando otimização de custos.
• Atuar no relacionamento com operadoras e fornecedores (Vivo, Claro, Telefônica, Embratel, Cisco, entre outros).
• Apoiar a aplicação das políticas de utilização das redes de voz, dados e serviços de Telecom.
• Realizar controles administrativos relacionados a contratos, pagamentos e documentação da área.

Analista de Telecomunicações Junior

Data Analyst

• Monitor and analyze performance indicators of operational workflows.
• Develop structured analyses to support leadership strategic decisions.
• Build segmentation studies and portfolio prioritization frameworks.
• Prepare forecasts for collections, recoveries, and portfolio evolution.
• Develop executive dashboards and high-impact presentations.

Senior Data Analyst – Ombudsman

• Monitor performance of retail channels
• Periodic visits to points of sale (POS/retail outlets)
• Request communication/promotional materials
• Identify and negotiate with the person responsible at the POS for restocking/purchase of devices
• Identify opportunities for improvement, such as sales approach, repositioning displays within the store, and general guidance about Sem Parar for the POS
• Periodic monitoring of service execution by providers (large retail chains)
• Build and maintain relationships with POS/retail outlets
• Prospect new POS/retail outlets
• Pick-up/Delivery: Forms, Benefits, Devices, Documents, Uniforms, Office supplies

Administrative Assistant

• Serve as backup for the customer service team during analysts' vacations, absences, and other unavailability.
• Provide service to fleet clients, ensuring responses within established deadlines.
• Support service for strategic clients when the responsible analyst is unavailable.
• Perform initial analysis of customer requests and direct cases to the appropriate teams or channels.
• Assist management with client portfolio analysis and monitoring of KPIs/indicators.
• Develop knowledge of the area’s products and processes.

Fleet Administrative Assistant

Recruitment

• Manage area vendors, including registration, monitoring and relationship management
• Be responsible for issuing and tracking invoices
• Manage contracts, terms of validity and payment processes
• Support management and control of the departmental budget
• Conduct internal audits of recruitment and onboarding processes
• Keep the vacancies spreadsheet updated with new openings and hires by period
• Coordinate and schedule onboarding activities, ensuring alignment with teams
• Control onboarding kit inventory in real time
• Update weekly spreadsheets of movements and kits not yet sent
• Manage incoming and outgoing items at the Distribution Center and office
• Contact suppliers for replenishment and ensure availability for new hires
• Support logistics and organization of internal and external events
• Manage participant lists, registrations and invitations
• Coordinate distribution of giveaways and promotional materials
• Support execution of institutional campaigns
• Monitor priority vacancies in alignment with the Talent Acquisition team
• Ensure vacancies are forwarded for posting on designated channels
• Monitor posting deadlines and manage attraction campaigns for critical roles
• Centralize operational demands between Talent Acquisition and Employer Branding teams
• Ensure alignment of timelines between campaigns and recruitment needs
• Consolidate information and facilitate periodic meetings between teams
• Track joint deliverables and agreed deadlines
• Support promotion of strategic vacancies aligned with employer branding
• Organize testimonials and an employee content repository for recruitment materials
• Support employer brand initiatives aimed at talent attraction
• Contribute to recruitment events, career fairs and entry programs

Talent Acquisition and Employer Branding

General

• Sell fleet fueling solutions in a consultative manner to understand the client's situation and propose options aligned with their operational and financial objectives;
• Map client needs, consumption patterns and challenges, structuring strategies that contribute to cost reduction and greater efficiency in fuel management;
• Monitor performance indicators and consumption reports, analyzing data to identify optimization opportunities and support decision-making;
• Advise clients on features, usage policies and best practices, ensuring correct use of the solutions and maximizing results;
• Build relationships with decision-makers and stakeholders, strengthening partnerships and expanding business opportunities;
• Track results, evaluate the effectiveness of implemented solutions and recommend continuous improvements for control, productivity and operational governance.

B2B Sales Specialist

• Lead Credit initiatives related to new products, new features and the evolution of the Sem Parar portfolio, ensuring alignment between commercial strategy, risk and financial feasibility.
• Act as the Credit focal point with Product, Commercial, Technology, Data, Operations, Legal and other partner areas, coordinating the deliverables required for evaluation and implementation of initiatives.
• Conduct strategic credit feasibility studies, consolidating market analyses, internal data, risk indicators, portfolio behavior, policies and financial impacts to support decision-making.
• Define and recommend credit strategies for new products and changes to existing products, including lending policies, eligibility criteria, limits, collateral and risk mitigation mechanisms.
• Prioritize the Credit initiative backlog together with business and technology areas, tracking delivery progress and ensuring strategic objectives are met.
• Produce executive materials, technical reports and presentations for committees and decision-making forums, translating complex analyses into clear recommendations for leadership.
• Monitor the implementation of approved initiatives, tracking results, performance indicators and observed risks, proposing adjustments and continuous improvements to credit strategies.
• Develop and provide technical guidance to the team under your responsibility, promoting the growth of analytical competencies and the dissemination of credit best practices.
• Coordinate strategic Credit initiatives for the B2B portfolio.
• Serve as the primary interface between Credit and partner areas, conducting studies and recommendations for decision-making.
• Prioritize and oversee the implementation of credit initiatives.
• Provide technical leadership for projects and teams, where applicable.

Credit Strategy Coordinator

• Develop collection strategies for different customer profiles and stages of delinquency;
• Analyze portfolio and collections workflow performance with a focus on recovery, losses, and profitability;
• Define segmentations and collections policies based on payment behavior and credit risk;
• Conduct A/B tests and experiments to optimize strategies and channels;
• Monitor performance indicators (roll rate, cure rate, recovery) and generate actionable insights;

Mid-Level Collections Analyst, MIS

• Analyze card collections strategies to identify risks and opportunities within the delinquent portfolio.
• Design, review, and configure collections policies and criteria in systems.
• Analyze portfolio performance and collections metrics.
• Propose continuous improvements based on data and market benchmarks.
• Work collaboratively with teams such as Credit, Fraud, CX, and CRM.

Senior Collections Analyst – Cards

Growth Marketing

• Calculate and monitor metrics such as LTV, revenue, churn, conversion, impacts on the base (contact rate, chargebacks), engagement, product usage and delinquency.
• Ensure periodic reports (dashboards, BI panels) for product, sales and finance stakeholders.
• Build customer-base expansion scenarios validated through P&L demonstrations.
• Design, run and analyze A/B tests to validate acquisition, pricing and retention hypotheses.
• Productize financial models (P&L) to enable continuous tracking of revenue, retention and pricing initiatives and to be used across the company.
• Propose action plans for customer segments (cross-sell, upsell, reactivation) and define execution timelines.
• Develop and refine monetization and pricing strategies based on elasticity and ROI data.
• Orchestrate automated communication journeys for delinquency cases, offering renegotiation options and preventing premature churn.
• On a monthly basis, compare actual sales and monetization results against targets (budget) and projections (forecast).
• Identify deviations and recommend corrective actions to product, marketing and finance teams.
• Create TAG-based segmentations (by profile, usage history or LTV potential) and suggest nurture/engagement models for each group.
• Integrate behavioral insights (acquisition costs, time to conversion) to improve the customer journey.

Senior Revenue Growth Analyst

• Work on structuring and monitoring projects and processes within a new B2B Transformation area, ensuring organization, cadence, and visibility of deliverables
• Support the development of indicators and analyses to inform decision-making
• Contribute to continuous process improvement
• Provide support for strategic initiatives, interacting closely with leadership and helping to organize the project pipeline

Senior Commercial Planning Analyst

External Sales Representative

Mid-level MIS Analyst – Collections

Consultor de Vendas, SDR

Analista de Telecomunicações Junior

Senior Data Analyst – Ombudsman

External Sales Representative

Fleet Administrative Assistant

Talent Acquisition and Employer Branding

B2B Sales Specialist

Credit Strategy Coordinator

Mid-Level Collections Analyst, MIS

Senior Collections Analyst – Cards

Senior Revenue Growth Analyst

Transformation Office Analyst – Junior