Sem Parar

Data Scientist

• Work on the evolution of digital journeys such as onboarding, login, authentication, payment, and navigation
• Manage and advance B2C products with millions of users, ensuring performance and experience
• Develop and improve solutions for commercial teams and partner channels
• Translate business needs into backlog items and support the prioritization process
• Map and improve point-of-sale (POS) onboarding and accreditation processes
• Monitor metrics and generate insights for continuous product improvement

Senior Product Analyst

Sales

• Customer service via WhatsApp, operating in a multi-screen environment
• Making outbound and inbound calls to offer, negotiate, and provide support for portfolio products
• Reading, analyzing, completing, and sending spreadsheets for control and tracking of information
• Managing emails, including receiving, handling, and responding to customers
• Providing customer support for inquiries, requests, and issue resolution
• Monitoring the customer journey, ensuring quality in service and after-sales support

Junior Sales Consultant – Affirmative Action (PWD)

Product Manager

• Define and evolve the plans portfolio strategy, ensuring clear positioning and differentiation
• Lead pricing strategy, including monetization guidelines, pricing structure, and packaging logic
• Define and ensure consistency of the value proposition across products and segments
• Prioritize initiatives and define the portfolio and pricing roadmap
• Make structural decisions (e.g., creation, modification, or discontinuation of plans and services)
• Ensure alignment with Sales, Marketing, Finance, and executive leadership
• Monitor consolidated performance and drive strategic adjustments
• Develop and lead the Product Managers team
• Define the strategy for the use of AI and automation within the product area
• Prioritize initiatives that increase scale, efficiency, and decision quality through technology
• Ensure standardization and governance of tools, processes, and AI usage
• Promote a data-driven and automation-oriented culture
• Evaluate and incorporate new AI tools and solutions applied to the business

Lead Product Manager

• Execute management and evolution of the plan portfolio, ensuring alignment with strategic guidelines
• Support the definition and implementation of pricing strategy, based on analyses and data
• Build and evolve the value proposition for different customer segments
• Monitor and analyze KPIs (revenue, ARPU, plan mix) and propose improvements
• Identify opportunities for upsell, cross-sell and portfolio optimization
• Conduct market, competitor and customer behavior analyses
• Plan and execute tests and experiments (A/B, pilots)
• Support the development of business cases and financial analyses
• Ensure execution and governance of commercial rules and offers
• Work collaboratively with areas such as Sales, Marketing, Finance and Operations
• Identify opportunities to automate operational and analytical processes
• Use AI tools to boost productivity, generate insights and support decision-making
• Structure routines and automated flows (e.g., recurring analyses, KPI monitoring, report generation)
• Support the dissemination of AI use in the team's daily work

Analyst

• Mapear oportunidades de novos produtos e mercados e transformar isso em business cases financeiros estruturados
• Conduzir estudos de mercado, análise de concorrência e leitura de tendências para embasar decisões
• Construir modelos financeiros e análises de viabilidade (TIR, VPL, payback) com clareza para a liderança
• Preparar e apresentar materiais executivos — você é responsável pela qualidade e pelo recado que chega para cima
• Dar visibilidade do andamento dos projetos, identificar o que está travando e cobrar as áreas envolvidas
• Apoiar a estruturação de parcerias comerciais e estratégicas, do primeiro contato à formalização
• Trabalhar de forma transversal com Finanças, Jurídico, Operações e Comercial — sem esperar que alguém coordene por você

Senior Analista de Novos Negócios e Produtos

• Participate in financial planning and the preparation of the Sales and Expenses budget for the Commercial area.
• Monitor, analyze, and prepare presentations on variances in results.
• Develop, analyze, and improve reports for the Commercial area.
• Create, maintain, update, and analyze management reports and dashboards, prioritizing automation and efficiency.
• Ensure the flow of information between departments, supporting tactical and strategic decisions.
• Propose and implement optimizations to processes, reports, and financial data used by the area.
• Support the Commercial teams with opportunity analyses and risk identification, especially related to expense lines.
• Interact with different areas of the company, ensuring alignment and integration of information.

Senior Commercial Planning Analyst, Data

Financial Planning and Analysis

• Act in financial planning for the Commercial area, participating in the preparation of the sales and expense budget.
• Monitor results (actual vs. planned), analyzing and explaining the main variances in a structured manner.
• Develop, consolidate and analyze management reports on commercial and financial performance.
• Design and maintain reports and dashboards, ensuring quality, reliability and continuous improvement of analyses.
• Ensure the flow of information across departments, supporting tactical and strategic decision-making.
• Identify financial opportunities and risks, with a focus on cost optimization and performance improvement.
• Propose improvements to processes, controls and analyses, bringing greater efficiency and automation to the area.
• Work closely with business areas to ensure understanding of the commercial context and support more accurate analyses.
• Interact with different departments (Commercial, Finance, and others), ensuring alignment and consistency of information.

Senior Commercial Financial Planning Analyst

Data Analyst

• Provide end-to-end data solutions in a collaborative, high-performance environment.
• Foster innovation in data solutions, promote a data-driven culture, drive adoption of best practices, evaluate and recommend new technologies, and support business teams in decision-making.
• Implement data visualization, data pipelines, governance policies, and integrated solutions for data consumption.

Senior Data Analyst

• Build and drive the data and credit roadmap.
• Evaluate and integrate data sources and credit bureaus using SQL/Python.
• Own loss KPIs and improve decision-making through automation.
• Build dashboards and perform daily performance analyses.
• Implement and monitor risk and pricing models.
• Conduct A/B tests, challenger tests and post-implementation analyses.
• Strong technical proficiency: SQL, Python, Excel and structured presentations.

Senior Data and Credit Risk Analyst

• Customer service via WhatsApp, working in a multi-screen environment;
• Making outbound and inbound calls to offer, negotiate, and support products in the portfolio;
• Reading, analyzing, completing, and sending spreadsheets to track and monitor information;
• Managing emails, including receipt, handling, and responses to customers;
• Providing customer support for questions, requests, and issue resolution;
• Monitoring the customer journey, ensuring quality in service and after-sales support.

Junior Sales Consultant, PCD Affirmative Action

Operations

• Realizar a compra dos Beneficios mensais e semanais, gerando os arquivos através do sistema de Folha de Pagamento (módulo de Beneficios) e importando nas respectivas operadoras, garantindo a concessão aos respectivos colaboradores de acordo com a elegibilidade.
• Cadastrar e atualizar os benefícios de acordo com a elegibilidade no sistema, mantendo os dados atualizados;
• Atender e orientar os colaboradores em relação as dúvidas dos benefícios oferecidos, resolvendo todas as questões relacionadas ao tema.
• Realizar manutenção do plano de saúde no sistema de folha dos funcionários e dependentes, garantindo a aplicação das regras vigentes de elegibilidade;
• Garantir a inclusão dos funcionários no plano de saúde no sistema de folha conforme regra vigente;
• Realizar manutenção do plano dental no sistema de folha dos funcionários e dependentes, garantindo a movimentação conforme solicitado via formulário ou ferramenta atualizada da época;
• Munir a Corretora de informações para correta manutenção e movimentação na plataforma da operadora ou seguradora de planos de saúde, dental, academia através do respectivo layout ou cargas automatizadas;
• Enviar mensalmente a carga de elegíveis ao seguro de vida através de layout vigente ou outra ferramenta da época e garantir a cobertura das vidas no benefício através de conferências;
• Disponibilizar periodicamente a base para elegibilidade da TAG Sem Parar para área responsável através de layout ou ferramenta da época;
• Conferir faturamento do plano de saúde, dental, farmácia, academia e demais benefícios para conciliação com a área Contábil;
• Enviar os relatórios mensais do fechamento conforme demandas da Contabilidade, Planejamento, Fiscal e demais que demandarem assuntos pertinentes a operação de benefícios;
• Enviar a programação de pagamento referente aos benefícios gerados ou fornecedores parceiros com os seus respectivos rateios para as áreas responsáveis, extraindo o Kit de faturamento do fornecedor, preparando o rateio por Centro de Custo via Excel, incluindo os dados no Protheus, extraindo o relatório, e aguardando as devidas aprovações de acordo com o fluxo, enviando e-mail para os responsáveis.

Analista de Operações de Benefícios Júnior – Afirmativa PCD

• Control physical sales versus system and database (paper proposals and sales database);
• Update periodic internal reports;
• Monitor the process of sending and receiving invoices from accredited partners (receives statements with invoice amounts from the Controls and Indicators area);
• Sales recovery;
• Handle TSC processes (daily receipt of the TSC spreadsheet sent by the Commercial Service area);
• Assist in controlling and ordering materials for POS (receives requests from supervisor/store and submits through SN);
• Collect sales data and distribute devices and materials across mobile channels;
• Open system tickets (receives requests from supervisor and submits via SN);
• Control opening and closing of POS locations (receives requests from supervisor and submits via SN);
• Provide support by phone, email or digital channels (such as WhatsApp, internal social networks and online chat);
• Place orders and record information in the company system.