Analyst

• Executes funds transfers of multiple types and varying complexity using multiple processing platforms under general supervision.
• Initiates a subset of manual transactions, resolves routine exceptions, and/or provides secondary approval of initiated/repaired transactions.
• Performs high-level financial reconciliation of processed transactions.
• Performs initial investigation of reconciliation exceptions.
• Monitors live transactions within multiple processing applications, follows standard policies and procedures to address exceptions.
• Escalates appropriately when faced with an unresolved exception or impactful issue.
• Ensures compliance with the control framework.
• Identifies and reports potential conflicts with relevant regulations to the appropriate parties.
• Participation in basic change management activities upon request (e.g. executing basic operational regression user testing scripts).

Treasury/Funds Transfer Analyst

Product Manager

• Partner with cross functional stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy, customer and employee experiences, and actionable roadmap
• Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a prioritized, data-driven backlog
• Build, develop and champion a growing team of product managers, ensuring proper implementation of agile ceremonies and practices across the product development lifecycle
• Leverage market insights, competitive intel and data to identify customer needs and opportunity; Partner with Business Stakeholders to develop and implement OKRs, utilize data and analytics to measure progress
• Work closely with technology to understand and influence end to end architecture, data flows and technology solutions to enable Product Vision
• Work across PNC Enterprise to identify and implement capabilities and best practices that can be leveraged by Retail Lending

Digital Product Management Group Manager – Customer Engagement

Data Scientist

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes
• Responsible for running complex business performance, risk and operational analytics
• Develops analytical methods/models to assess market, credit and/or operational risk of new and existing financial products
• Analyzes large datasets to improve risk adjusted returns, deliver profitable growth, and communicate conclusions
• Synthesizes analytical results to develop strategies that improve lending decisions and manage risk
• Applies predictive models and other tools to develop and execute appropriate segmentation and targeting for acquisition
• Works with business, credit, data, and model development partners to design and monitor test designs and analytical reporting

Fraud Data Scientist – Card Transactions

Account Manager

• Manage a large book of business (400+ clients) in the $2-10MM segment
• Significant outbound calling and identifying business needs
• Drive new opportunities within assigned relationships
• Analyze business tax returns and structure small business loans
• Collaborate with Virtual RM team to share best practices
• Leverage knowledge of industry and market to prioritize efforts
• Manage origination, financial analysis, negotiation, and documentation of credit and non-credit products
• Proactively identify and successfully convert sales opportunities
• Effectively manage risk/return in accordance with PNC's risk profile

Relationship Manager – Virtual Business Banking

Recruitment

• Leads and executes the entire hiring cycle, including sourcing, interviewing, making offers, etc.
• Records, interprets and distributes standard recruiting data sets in all phases of the recruiting process.
• Identifies trends in the data, infers insights to relevant business partners and incorporates workforce data into recruiting strategies.
• Serves as talent acquisition subject matter expert in a larger human resources and business eco system.
• Manages the relationships, contracts and utilization of recruiting agency partners.
• Consults with business partners and candidates on the hiring process.
• Consults hiring managers and business executives on complex talent needs, gaps, and skills.
• Manages stakeholder relationships and partners on key decisions.
• Demonstrates technical savvy interacting with varying combinations of Talent Acquisition tools.

Executive Recruiter

Backend Engineer

• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs.
• Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues.
• Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Lead Software Engineer – Java/Microservices

Security Analyst

• Evaluate, respond, and mitigate alerts that originate from the SIEM and the Cyber security product suite
• Assist with tuning the SIEM events to reduce the false positives
• Extract the IOCs and behavioral characteristics of malicious samples and implement the proper mitigation (Sandboxing)
• Demonstrate the ability to scope an event to ensure the proper remediation steps
• Perform operational support for the institution as a representative of the security organization
• Conduct security assessments and other information security routines consistently

Security Analyst – SOC

• Performs analytical tasks on structured and unstructured data to extract actionable business insights.
• Participates in the data gathering, data processing and data mining of large and complex datasets.
• Develops algorithms using advanced mathematical and statistical techniques like machine learning to predict business outcomes and recommend optimal actions to management.
• Runs analytical experiments in a methodical manner to find opportunities for product and process optimization.
• Assists in the presentation of business insights to management using visualization technologies and data storytelling.
• May partner with Data Architects, Data Analysts, Data Engineers and Visualization Experts to develop data-driven solutions for the business.

Data Scientist, Gen AI Governance

• Independently performs advanced quantitative analyses and model development to drive decision-making by running quantitative strategies.
• Makes recommendations based on analyses.
• Analyzes and develops new model frameworks by supporting the line of business.
• Refines, monitors, and reviews existing models.
• Conducts on-going communication with model owners and model developers during the course of the review.
• Works with larger, more complex datasets to create models.
• Performs quantitative analysis and develops complex reports.
• Performs qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity.
• Analyzes complex data and associated quantitative analysis.
• Prepares and analyzes detailed documents for validation and regulatory compliance, using applicable templates.

Senior Quantitative Analytics & Model Development Analyst – Data, Modeling & Analytics

Financial Planning and Analysis

• Consults on investment and insurance strategies, as well as the development of financial plans for clients.
• Grows and retains an investment and insurance book of business.
• Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate.
• Acquires, expands and maintains client relationships through business development and client networking.
• Grows client loyalty and share of wallet through an exceptional client experience.
• Applies product and procedural knowledge to solve client problems appropriately and efficiently.
• Develops and implements investment and insurance strategies for clients.
• Determines the best products to support such strategies.
• Presents sound financial recommendations and guidance to clients.
• Establishes individual financial plans based on client financial needs and objectives.
• Monitors financial plans and recommends changes as needed.
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities.
• Drives investment education and visibility among branch staff.
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results.
• Shows urgency with activities and leads by example.
• Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity.
• Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management.
• Meets service level agreements on lead and referral follow up.
• Adheres to all applicable laws, regulations, policies and guidelines.

Financial Advisor

Customer Support

• provide routine support to PNC customers regarding their personal lending products
• communicate directly with customers and external service partners
• resolve issues, questions, and service requests
• learn a variety of new lending specific systems
• document customer interactions and completes service requests

Senior Customer Service Rep – Lending Services

• Lead the development and ongoing maintenance of the Retirement Solutions investment philosophy, including lineup construction, asset class preferences, active/passive implementation, and approved investment vehicles.
• Oversee fiduciary investment due diligence processes for 3(21) and 3(38) services in alignment with Investment Policy Statements and internal control standards.
• Represent the organization as a 3(38) Investment Manager, including reviewing and approving Investment Policy Statements, evaluating client requested changes, and partnering with Legal on material updates.
• Serve as a trusted investment resource to Retirement Plan Advisors by providing guidance on client specific investment questions, lineup construction, and target date fund reviews.
• Participate in client and prospect meetings as requested, offering investment observations, insights, and presentation support.
• Train newly hired advisors on investment philosophy, fiduciary processes, reporting tools, and investment protocols, and provide ongoing advisor education.
• Partner with Line of Business leadership to align on strategic objectives.
• Create and deliver investment thought leadership and educational content for clients, prospects, and advisors, including webinars and presentations.
• Contribute to sales and marketing efforts by reviewing or drafting investment related RFP responses and presentation materials.
• Manage key vendor relationships (e.g., investment analytics and reporting platforms) and ensure service standards are met.
• Lead investment related technology initiatives and system enhancements to improve advisor oversight, reporting accuracy, and efficiency.
• Partner with asset managers to identify opportunities for lower cost vehicle access and enhanced investment solutions.
• Lead, coach, and develop a team of investment professionals, fostering accountability, innovation, and collaboration.
• Align team priorities with business strategy, client needs, and retention goals.

Defined Contribution Investment Director

Security Engineer

• Lead the secure design, development, and assessment of GenAI and Agentic systems across the organization
• Mature Gen AI and Agentic policy and playbooks
• Mature Risk based approach to appropriately designate level of review for each GenAI and agentic use case
• Partner with Architecture, Automation, Data Science, Lines of Business and other Security teams to ensure a seamless process for new use case review and enablement
• Help team align their Gen AI and Agentic use cases to platforms with Gen AI and Agentic controls to compliment the use case they are building
• Ensure required Gen AI and Agentic security requirements are built into new solutions up front as they are being designed
• Help direct teams to existing Gen AI and agentic security controls currently available
• Review and coach teams regarding their plans to meet required Gen AI and Security Controls within their project
• Assist in validating Gen AI and Agentic security controls have been effectively implemented prior to production release

Senior Software Security Specialist – AI Security

• Execute daily SoD scans to identify potential and effective access violations
• Monitor, triage, and investigate SoD violations, ensuring timely resolution or escalation
• Provide on-demand support to end users and business stakeholders to analyze and remediate access conflicts
• Partner with application owners and access request teams to validate and resolve violations in alignment with policy
• Build, configure, and maintain toxic combination rules within Oracle Identity Manager (OIM)
• Contribute to the design and improvement of SoD control framework within PNC IAM program
• Drive continuous improvement in automation, reporting, and processes related to SoD

Security Analyst – SoD & Access Risk Management

• Develop, implement, and maintain quantitative and machine learning models for analytics and decision support.
• Apply statistical and mathematical techniques, including logistic and linear regression, to solve business problems.
• Perform data analysis, feature engineering, model training, testing, and validation.
• Use Python to write clean, efficient, and well documented code for modeling and analysis.
• Evaluate model performance using appropriate metrics and ensure robustness and accuracy.
• Prepare presentations and written documentation to clearly communicate model methodology, results, and insights to technical and non technical audiences.
• Collaborate with cross functional partners to understand requirements and translate them into analytical solutions.
• Support model lifecycle activities, including enhancements, recalibration, and monitoring.