Personal Banker

PNC

Personal Banker growing customer relationships for PNC’s retail banking business in Foley or Spanish Fort, Alabama. Driving sales, service, financial solutions, and branch loyalty.

Posted 8/12/2026full-timeFoley • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in proactive sales and customer service within the banking sector, leveraging technology to enhance customer financial wellbeing and drive loyalty. Possesses strong problem-solving abilities and effective communication skills to manage customer relationships and branch operations.

Highest-signal resume keywords

Proactive Sales SkillsCustomer Service SkillsBanking Product KnowledgeDigital AwarenessProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail Lending KnowledgeFinancial Transaction ManagementCustomer Experience SkillsSales ProspectingRisk Management

Soft Skills

Effective CommunicationAbility to Manage Multiple Priorities

Tools & Technologies

Technology for Financial Transactions

Certifications & Qualifications

Job-Specific Certification(s)

Industry Keywords

Consumer Financial Protection Bureau RegulationsSection 19 of the FDIASAFE ActFINRA Requirements

About the role

Key responsibilities & impact

Acquire and deepen the branch customer base through proactive sales and service activities
Identify opportunities to improve customers’ financial wellbeing
Collaborate with ecosystem partners to grow customers’ share of wallet
Position PNC solutions to drive new revenue and customer loyalty
Conduct proactive sales conversations through outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement
Deliver a full PNC conversation during every client interaction to identify appropriate solutions
Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
Educate customers on options for managing financial transactions using technology, tools, and resources
Identify, mitigate, and solve customer problems effectively
Manage risk by adhering to policies and procedures and demonstrating sound judgment
Participate in efficient and accurate branch daily operations

Requirements

What you’ll need

Associates or equivalent degree, or comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
Typically requires 3+ years of experience
Knowledge of banking products
Knowledge of retail lending
Banking and product knowledge
Customer service and customer experience skills
Proactive sales, prospecting, and selling skills
Ability to identify opportunities and understand customer needs
Digital awareness and ability to leverage technology
Effective communication and problem-solving skills
Ability to manage multiple priorities and work within a matrix management environment
Subject to additional background checks under Consumer Financial Protection Bureau regulations
Position subject to Section 19 of the FDIA and, for registered roles, SAFE Act and/or FINRA requirements concerning certain criminal histories
PNC will not provide employment visa sponsorship or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Reasonable accommodations for applicants with disabilities