Advisor

• Identify and provide guidance on appropriate credit and cash management solutions for current and prospective high-net-worth clients
• Meet with internal and external clients to introduce and sell AMG banking products and services
• Build relationships with internal and external partners, clients, and centers of influence
• Make day-to-day decisions supporting clients with banking transactions
• Handle origination, financial analysis, negotiation, and documentation of credit and non-credit banking products and services
• Manage and monitor a book of business to ensure client satisfaction, client retention, and sales revenue expansion
• Analyze, evaluate, and mitigate credit risk for credit requests using advanced credit fundamentals and internal credit policies
• Ensure compliance with current banking policies and regulations
• Work as part of PNC’s Private Banking organization and broader Private Banking team

Banking Advisor II, MLO

• Manage a portfolio of complex energy and mineral assets
• Ensure compliance with fiduciary obligations, governing documents, policies, and regulatory requirements
• Administer oil and gas leases, division orders, leases, and other asset development opportunities
• Conduct title review and search, ownership verification, contract interpretation, probate-related analysis, and resolution of title defects or revenue issues
• Monitor and analyze asset performance, royalty and working-interest revenues, joint interest billings, reserve reports, valuations, taxes, and operator activity
• Review annual reviews and investment recommendations
• Create client reports and presentations
• Oversee assigned trust-owned real estate assets, including residential, rental, commercial, farmland, timber, oil, gas, and mineral interests
• Identify, mitigate, and escalate risk while acquiring, preserving, and managing properties
• Manage real estate purchases, sales, leases, negotiations, property management, safekeeping, disposition/productivity analysis, bill payments, tax and insurance enforcement, and hiring contractors and agents
• Collaborate with AMG Fiduciary Counsel, Market Fiduciary Advisors, and Managers
• Assess risk and recommend accepting, retaining, or selling assets
• Present recommendations to the Real Estate Trust Investment Committee and/or Special Assets Committee
• Preserve and manage physical properties, coordinate maintenance professionals, and ensure properties are inspected, valued, and insured
• Ensure taxes, insurance premiums, and property-related expenses are paid timely
• Guide property purchases and sales, assess capital improvements and transaction risk, and coordinate ownership transfers

Trust Real Estate Advisor III – Oil & Gas

DevOps Engineer

• Manage and support multiple complex merchant services applications and multiple teams
• Manage application and stakeholder priorities
• Implement Site Reliability Engineering best practices
• Oversee application maintenance and support
• Drive security improvements
• Improve business and customer satisfaction
• Coach and develop team members
• Manage development projects, development teams, and application support functions
• Oversee application programming and analysis projects, including development, installation, and maintenance of application programs
• Monitor and maintain adherence to quality standards
• Maximize staff contribution through professional growth and development
• Analyze applications to ensure systems meet business needs and specifications
• Foster diverse, inclusive, and collaborative teams
• Drive change and innovation
• Deliver results and guide employee and customer achievement

Software Engineering Manager – Site Reliability Support Center

Financial Planning and Analysis

• Consult on investment and insurance strategies and develop financial plans for clients
• Grow and retain an investment and insurance book of business
• Own the client experience, handling sales and service efficiently
• Identify sales opportunities, execute opportunities, and make referrals to internal business partners
• Acquire, expand, and maintain client relationships through branch business development and outbound calling
• Grow client loyalty and share of wallet through an exceptional client experience
• Apply product and procedural knowledge to solve client problems appropriately and efficiently
• Develop and implement investment and insurance strategies
• Determine suitable products and present financial recommendations and guidance
• Establish and monitor individual financial plans and recommend changes as needed
• Coach and educate branch staff and internal business partners to identify investment opportunities
• Drive investment education and visibility among branch staff
• Lead branch-team actions to achieve investment results in partnership with the branch manager and/or investment sales associate
• Communicate with internal and external partners to build relationships and drive referral activity
• Meet regularly with the branch manager and internal business partners to review business results and pipeline management
• Meet service-level agreements for lead and referral follow-up
• Manage customer experience, retention, prospecting, sales activities, and multiple priorities
• Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework

Financial Solutions Advisor

Mortgage Loan Officer

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and/or develop new clients
• Conduct sales calls
• Develop and prepare loan solutions
• Refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Focus on customer needs and satisfaction when creating customized solutions
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework

Security Analyst

• Assist in remediation plan expectations
• Coordinate and facilitate tracking meetings to ensure timely remediation
• Analyze and audit multiple servers and applications for compliance with company or government policies
• Escalate identified vulnerabilities and risks appropriately
• Report vulnerability findings to audiences including executive management
• Manage line-of-business vulnerabilities
• Perform compliance vulnerability validations
• Process alerts

Security Analyst – Vulnerability Management

Communications

• Establish the strategic direction for communications and provide leadership on key initiatives, content/channels, and team work prioritization
• Develop and execute integrated communications plans and campaigns connecting paid, earned, shared, and owned channels
• Set communications strategy for PNC’s national brand, sponsorship, and entertainment-related storytelling
• Translate business, brand, and sponsorship priorities into compelling narratives for media, customers, employees, and stakeholders
• Elevate PNC’s brand story in mainstream consumer outlets
• Counsel executives and business partners on messaging, media engagement, visibility, and reputation
• Lead proactive media strategy, story development, reporter engagement, interview preparation, issues management, and impact measurement
• Use communications measurement and reputation tracking tools and translate insights into strategic recommendations
• Partner with marketing, communications, internal teams, external agencies, legal, compliance, finance, risk, and other stakeholders
• Identify opportunities related to sponsorships, brand platforms, market expansion, and cultural moments
• Manage and develop communications talent
• Plan, research, and develop content for complex communications initiatives
• Serve as a trusted communications advisor and ensure strategic alignment, clarity, and accuracy of messaging
• Leverage data-driven insights to influence business decisions
• Oversee coordination and execution of programs and initiatives

Communications Lead – Brand Communications

• Recommend loan solutions to existing firm customers and prospective clients sourced through strategic initiative platforms
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain or develop new clients
• Develop and prepare loan solutions and refer products and services
• Review documentation to ensure compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Apply customer-focused practices and create customized customer solutions
• Assess and manage risks in alignment with PNC's Enterprise Risk Management Framework

Senior Mortgage Loan Officer – Home Lending Center

Infrastructure Engineer

• Design, implement, and support hybrid infrastructure solutions across on-premises and cloud environments
• Lead and execute cloud migration initiatives
• Configure, manage, and optimize VMware and Hyper-V virtualization platforms
• Implement and maintain IAM solutions, including Active Directory and Azure Active Directory (Entra ID)
• Align infrastructure and operational practices with FedRAMP, NIST, and FISMA requirements
• Monitor infrastructure performance, availability, and capacity
• Identify opportunities for optimization, scalability, and security enhancement
• Partner with cybersecurity teams to implement Zero Trust security principles
• Collaborate with engineers, architects, developers, and cross-functional stakeholders
• Develop and maintain technical documentation, procedures, and operational standards
• Develop software components and hardware for projects aligned with business strategies
• Independently solve common problems and update applications with new technology
• Analyze customer technological needs and provide ongoing client support
• Occasionally travel to data centers, government facilities, or client locations
• Apply solution design and support while meeting customer needs

Infrastructure Engineer – GOV

Analyst

• Conduct quality review and analysis of work performed by staff supporting a specific line of business or functional area
• Identify systemic issues and facilitate correction
• Review complex transactions and related documents for completeness, accuracy, and compliance with service levels and policies and procedures
• Ensure appropriate materials and documentation are available to complete transactions and work processes
• Facilitate root cause analysis and corrective actions
• Work with staff to develop and improve incoming quality
• Provide recommendations for issues and continuous improvement projects
• Review and validate due diligence and drafted loan documents against credit approvals
• Determine whether commercial loan documentation reflects the precise approved terms
• Perform final review before commercial loan closing to mitigate booking, funding, and servicing risk
• Receive document review requests from CAT, CCPG, RCPG, and Wealth Management (AMG)
• Collaborate with teams in a high-energy Commercial Lending Operations environment

Production Quality Analyst – Commercial

• Lead, coach, and develop SRE and related teams
• Set goals, drive accountability, and foster ownership, innovation, continuous learning, and DevOps/SRE best practices
• Partner with cross-functional stakeholders to align technology and business objectives
• Provide after-hours operational leadership and participate in on-call leadership rotations
• Lead end-to-end response and remediation for major P1/P2 incidents
• Guide triage, diagnostics, troubleshooting, service restoration, stakeholder communication, and post-incident analysis
• Serve as escalation point for complex production issues across applications, infrastructure, databases, middleware, and integrations
• Oversee batch/ETL monitoring and recovery processes
• Lead root cause analysis and permanent remediation for recurring incidents
• Oversee change management, release execution, readiness validation, rollback strategies, risk assessments, CAB reviews, and post-implementation reviews
• Build and optimize monitoring, dashboards, alerting, and observability frameworks using enterprise tools including Dynatrace, BigPanda, and Logscale
• Lead high availability, disaster recovery, failover, continuity testing, MTTR, uptime, and reliability improvements
• Guide capacity planning and performance tuning for scalable systems
• Manage distributed teams supporting critical systems in a global 24x7 operation
• Automate incident remediation, monitoring, alerting, deployment, and validation; standardize runbooks and automation frameworks
• Ensure governance, risk, compliance, audit support, vulnerability remediation, access management, and data governance
• Manage development projects, development teams, and application support functions
• Oversee application programming and analysis projects, including development, installation, and maintenance
• Monitor adherence to quality standards and analyze applications against business needs and specifications

Software Engineering Manager – Site Reliability

Administrative Assistant

• Perform diverse, tactical, and confidential administrative support functions for Business Unit Group Managers II
• Use office equipment and software to provide administrative support
• Respond to routine correspondence
• Prepare letters and memoranda for manager review
• Schedule appointments
• Coordinate meetings and travel arrangements
• Prepare reports and presentations by gathering and summarizing data and preparing graphics and spreadsheets
• Contribute to the budgetary process by monitoring expenditures and researching budget variances
• Organize and expedite the flow of work through the manager's office
• Communicate assignments and instructions from the manager
• Obtain information and initiate follow-up as required
• Screen and route mail, visitors, and telephone calls
• Research issues, gather data, and provide information in response to requests
• Establish, organize, and maintain files, records, and related materials
• Perform other related duties as assigned

Administrative Assistant II

Cloud Engineer

• Partner with technical-control owners to test and evaluate Cortex Cloud capabilities and reduce tool sprawl
• Enable partners with access to lower environments for testing and analysis
• Build vendor relationships and ensure appropriate vendor response and support
• Engage Enterprise Architecture and obtain approvals for new cloud-security capabilities
• Own vendor relationships with Azure, AWS, and Palo Alto
• Champion issues with vendors and hold them accountable for resolving problems and bugs
• Plan and lead Quarterly Business Reviews
• Serve as RCSA Control Owner for Cloud Security TEC083
• Provide recurring attestation evidence for cloud-security controls
• Review and analyze TEC083, identify control gaps, and determine when controls are no longer applicable or belong in another RAU
• Work with the Cloud Security team to automate attestation evidence
• Develop Microsoft Power BI cloud-security dashboard views for Azure and AWS configuration violations
• Provide senior leaders, stakeholders, and lines of business with accurate and timely information
• Report dashboard-usage statistics
• Gather customer requirements and build the Cloud Security Roadmap backlog
• Apply security concepts and technical expertise to design, build, maintain, configure, and implement technology solutions
• Translate architectural designs into implementation, sizing, integration, onboarding, and operationalization details
• Evaluate patches, updates, maintenance, and impacts of new standards
• Use change-control and governance processes
• Produce implementation, configuration, design, and engineering documentation
• Work with operational partners to transition solutions and support day-to-day operations
• Provide production engineering support and collaborate with other groups

Cloud Security Engineer – Azure Defender, Prisma Cloud, Cortex Cloud

Operations

• Research, discover, collect, and interpret business requirements
• Develop and review complex processes, procedures, workflow analytics, and reporting
• Consult with clients, technology teams, senior stakeholders, business experts, and business stakeholders on business designs and requirements
• Recommend frameworks, methodologies, and processes for business requirements traceability
• Mentor, lead, and coach associates to support knowledge transfer
• Oversee policy and procedure documentation
• Lead business analysis project management processes through planning, quality assurance, and effectiveness assessment
• Direct successful project deployments
• Drive development, analysis, and distribution of complex reporting
• Support CTR audits and Archer control testing
• Manage OIM disconnected remediation, access reports, access governance, and system access provisioning
• Develop and maintain operational announcements, procedures, release communications, QRGs, job aids, knowledge-base articles, and teller scripts
• Create simulation storyboards and screenshots and coordinate training updates
• Execute release, validation, User Acceptance Testing, defect tracking, and bug resolution activities
• Participate in project meetings, working sessions, operational meetings, and team discussions
• Provide Bridgeline, operational, system, transaction-processing, branch setup, and training support
• Manage Wiki, EDGE procedure, SharePoint, training, presentation, and communication content
• Produce identification totals and teller issue-log reporting
• Convert text-based files into Excel reports and analyze operational data

Business Analysis Advisor – Retail Bank Operations

• Recommend loan solutions in accordance with lending guidelines and clients' requirements
• Manage a portfolio of customer relationships
• Seek prospective opportunities to retain and develop new clients
• Conduct sales calls
• Develop and prepare loan solutions and refer products and services
• Review documentation for compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and/or complex borrowers
• Apply customer-focused practices and create customized customer solutions
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework