Software Engineering Manager – Site Reliability Support Center

PNC

Software Engineering Manager overseeing merchant services applications and SRE teams at PNC, a banking and financial services company. Managing application reliability, support, security, and team development.

Posted 9/9/2026full-timeDallas • Alabama, Arizona, Colorado, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $100,100 - $2,044,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex merchant services applications and development teams while implementing Site Reliability Engineering best practices. Proven ability to drive security improvements, enhance customer satisfaction, and foster inclusive team environments.

Highest-signal resume keywords

Java ProgrammingSite Reliability EngineeringApplication ManagementTeam LeadershipBanking Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaAPIsDatabase TechnologiesLinuxOpenShiftMiddleware TechnologiesApplication ProgrammingApplication AnalysisQuality Standards AdherenceProject Management

Soft Skills

CoachingCollaborationChange ManagementCommunicationProblem Solving

Industry Keywords

Merchant ServicesFinancial IndustryStakeholder ManagementCustomer SatisfactionProfessional Development

Tech Stack

Tools & technologies

JavaLinuxOpenShift

About the role

Key responsibilities & impact

Manage and support multiple complex merchant services applications and multiple teams
Manage application and stakeholder priorities
Implement Site Reliability Engineering best practices
Oversee application maintenance and support
Drive security improvements
Improve business and customer satisfaction
Coach and develop team members
Manage development projects, development teams, and application support functions
Oversee application programming and analysis projects, including development, installation, and maintenance of application programs
Monitor and maintain adherence to quality standards
Maximize staff contribution through professional growth and development
Analyze applications to ensure systems meet business needs and specifications
Foster diverse, inclusive, and collaborative teams
Drive change and innovation
Deliver results and guide employee and customer achievement

Requirements

What you’ll need

University/college degree typically required
5+ years of industry-relevant experience typically required
At least 3 years of prior management experience typically required
In lieu of a degree, comparable combination of education, job-specific certifications, and experience, including military service, may be considered
Bachelor's education listed
Technical experience with Java strongly preferred
Additional experience or knowledge of APIs, database technologies, Linux/OpenShift, and/or middleware technologies is a plus
Banking/financial industry experience is a plus
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not provide sponsorship
Must not require STEM OPT participation

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Additional vacation based on years of service