Production Quality Analyst – Commercial

PNC

Production Quality Analyst reviewing commercial loan documents against credit approvals for PNC, a financial services company. Identifying quality issues and mitigating commercial lending risk.

Posted 9/9/2026full-timeColorado, Missouri, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $41,250 - $75,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical thinking and attention to detail in conducting quality reviews and ensuring compliance with operational functions. Capable of facilitating root cause analysis and implementing process improvements in a collaborative commercial lending environment.

Highest-signal resume keywords

Quality ManagementAnalytical ThinkingChange ManagementEffective CommunicationsInternal Controls

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsProcess ImprovementsRisk AssessmentsStandard Operating ProceduresOperational Functions

Soft Skills

Coaching OthersManaging Multiple PrioritiesAttention to Detail

Industry Keywords

Commercial Lending OperationsDue DiligenceLoan DocumentationService LevelsCorrective Actions

About the role

Key responsibilities & impact

Conduct quality review and analysis of work performed by staff supporting a specific line of business or functional area
Identify systemic issues and facilitate correction
Review complex transactions and related documents for completeness, accuracy, and compliance with service levels and policies and procedures
Ensure appropriate materials and documentation are available to complete transactions and work processes
Facilitate root cause analysis and corrective actions
Work with staff to develop and improve incoming quality
Provide recommendations for issues and continuous improvement projects
Review and validate due diligence and drafted loan documents against credit approvals
Determine whether commercial loan documentation reflects the precise approved terms
Perform final review before commercial loan closing to mitigate booking, funding, and servicing risk
Receive document review requests from CAT, CCPG, RCPG, and Wealth Management (AMG)
Collaborate with teams in a high-energy Commercial Lending Operations environment

Requirements

What you’ll need

University/college degree typically required, with less than 1 year of professional experience and/or successful completion of a formal development program
In lieu of a degree, comparable combination of education, job-specific certifications, and experience, including military service, may be considered
Bachelor's degree listed under Education
Knowledge of change management, corporate governance, data analytics, process efficiencies, process improvements, and risk assessments
Accuracy and attention to detail
Analytical thinking
Coaching others
Effective communications
Internal controls
Managing multiple priorities
Operational functions
Quality management
Standard operating procedures
Must work Monday–Friday, 10:00 AM EST–7:00 PM EST
No employment visa sponsorship or STEM OPT participation
No required certifications or licenses

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Incentive-eligible compensation based on company, business and/or individual performance
Remote work may be available in select geographic locations, subject to approval
Quiet, secure, and confidential home-based workspace when approved for remote work