Nexthink

Sales Engineer

• Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome.
• Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value.
• This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
• Supported and led large-scale enterprise transactions as a solution consultant by using industry knowledge and understanding to move deals forward.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally, evangelizing on Nexthink and driving business value.

Sales Engineer, SLED

Manager

• Be the main point of contact for global banking relationships; manage all bank account opening and closing.
• Produce a Monthly Cash Forecast.
• Optimize bank account structure, implement global cash pooling, and maximize efficiency.
• Collaborate with tax and accounting on global cash repatriation, intercompany loans, and intercompany funding and settlement.
• Maintain debt covenant compliance and monthly reporting; support financing transactions as needed.
• Establish Nexthink’s corporate investment policy and propose investment options to optimize investment return on excess cash.
• Establish Nexthink’s corporate foreign currency hedging program; assess and mitigate FX exposure and analyze hedging effectiveness.
• Establish global treasury compliance program and centralized global KYC management.
• Manage treasury reporting; support short-term cash and liquidity forecast and contribute to long-term cash forecast.
• Optimize and automate treasury reporting; support cross-functional teams on system implementation.
• Optimize bank fee structure, streamline FX conversion, and assess different payment options for cost effectiveness.
• Coordinate and support day-to-day operational cash funding and payment processing.
• Support M&As and other financing activities as needed.
• Ad hoc projects as needed.

Senior Treasury Manager

Account Manager

• Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices
• Develop and execute plans to grow Nexthink revenue across your chosen partners
• Navigate the organizational structures to develop strategic and tactical relationships
• Understand the business, solutions and technical needs of the global MSP/GSI
• Develop and execute a plan to drive achievement of revenue and growth goals
• Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources)
• Create & articulate compelling value propositions around Nexthink solutions
• Leverage technical resources to assist your partners
• Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership
• Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development
• Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility
• Monitor market trends and competitor activities within the MSP/GSI market place
• Develop and disseminate appropriate materials to enable and educate field sales teams

MSP Account Manager

Consultant

• Implement and operate Nexthink products ensuring alignment with best practices and solution designs.
• Empower customers to fully adopt Nexthink solutions, establishing trusted technical advisor status.
• Lead technical engagements and collaborate effectively with colleagues, taking direction as needed.
• Continuously enhance skills and resolve issues using problem-solving tools and techniques, seeking guidance when necessary.
• Effectively acquire, present, and clarify information using strong communication skills across various platforms.
• Commit to customer satisfaction, act with integrity, and treat colleagues with respect, promptly addressing any service delivery issues.
• Ensure timely and accurate compliance with service processes, including schedule management, reports, expenses, and timesheets.
• Perform data analysis and benchmarking to offer insights and conduct consultative conversations about how Nexthink products and services can address business challenges.

Professional Services Consultant

DevOps Engineer

• Design, build, and maintain the infrastructure powering our multi-tenant SaaS platform
• Implement and manage cloud-native systems (AWS) using best-in-class tools and automation
• Operate and enhance Kubernetes clusters, deployment pipelines, and service meshes
• Establish and enforce SLOs, SLAs, and error budgets
• Develop infrastructure as code (Terraform or similar)
• Monitor system health, application performance, and user-facing SLAs using tools like Datadog, Prometheus, Grafana
• Participate in a shared on-call rotation, responding to incidents
• Work closely with software engineers to embed reliability and observability into every service

Platform Site Reliability Engineer

Account Executive

• Generate new business sales revenue in the West region
• Achieve sales goals and targets for assigned territory
• Aggressively prospect, identify, qualify, and develop sales pipeline
• Develop a regional strategy and plan to leverage Nexthink partners
• Work with the marketing team to conduct seminars and trade shows
• Take a consultative approach with customers to understand their challenges
• Ongoing account management to ensure customer satisfaction
• Build strong and effective relationships
• Sell a complete solution of software, services, and support

Enterprise Account Executive

• Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome.
• Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally, evangelizing on Nexthink and driving business value.

• Implement and operate Nexthink products ensuring alignment with best practices
• Empower customers to adopt Nexthink solutions and establish trusted advisor status
• Lead technical engagements and collaborate with colleagues
• Continuously enhance skills and resolve issues using problem-solving tools
• Acquire, present, and clarify information using strong communication skills
• Commit to customer satisfaction and act with integrity
• Ensure timely compliance with service processes including schedule management, reports, expenses, and timesheets
• Perform data analysis and benchmarking to offer insights on Nexthink products and services

• Generate new business sales revenue in the West region through account planning, territory planning, partner engagement, business development techniques, and field-based sales activities
• Aggressively prospect, identify, qualify, and develop sales pipeline
• Develop a regional strategy and plan to leverage Nexthink partners
• Work with marketing to conduct seminars, trade shows and drive revenue growth
• Take a consultative approach with customers, understand their challenges and future strategies
• Manage Proof of Concept evaluations and customer expectations
• Sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction
• Close business to exceed monthly, quarterly, and annual bookings objectives
• Build strong relationships and work closely with Professional Services to achieve customer satisfaction
• Sell a complete solution of software, services, and support to ensure customer success
• Achieve sales goals and targets for assigned territory on a quarterly and annual basis

Support Engineer

• Provide Level 1 and Level 2 technical support for the Nexthink solution and its components globally
• Troubleshoot issues directly with customers and partners via phone and remote sessions
• Manage and conduct technical consultation and guidance to customers, including resolution steps for product-related issues
• Independently assist customers in initiating investigations and provide recommendations on technical configurations
• Gather requirements and manage technical configurations in production environments
• Conduct end-to-end investigations, including issue replication and unscripted technical troubleshooting
• Apply in-depth Nexthink technical knowledge to support tasks and ensure effective communication of details
• Continuously monitor and track support requests from initiation to resolution and project manage follow-ups
• Collaborate and coordinate with internal teams to address complex customer escalations
• Update, maintain, and improve the knowledge base and create new technical documentation as needed
• Ensure effective handover of issues to other time zones to comply with Product support SLAs
• Support deployments in Federal government environments, ensuring compliance with security and operational standards

Sales Engineer, SLED

Senior Treasury Manager

MSP Account Manager

Professional Services Consultant

Platform Site Reliability Engineer

Enterprise Account Executive

Sales Engineer

Professional Services Consultant

Sales Engineer

Enterprise Account Executive

Product Support Engineer