Newfold Digital

Product Manager

• Define and communicate a clear vision and multi-year strategy for add-on/partner offerings
• Own the full suite of add-on and partner-integrated products
• Conduct deep market research and competitive analysis to anticipate industry trends
• Collaborate with engineering, design, marketing, sales, and support to ensure seamless execution
• Integrate user and partner feedback, market demands, and technical feasibility to drive product features
• Build, mentor, and scale a high-performing product management team
• Define and monitor KPIs for product adoption, partner engagement, customer satisfaction
• Oversee budgets and resource allocation
• Regularly update executive leadership and C-suite partners on portfolio strategy
• Foster a culture of ongoing improvement and innovation.

Senior Director – Product Management, Add-On & Partner Products

Director

• Define, own, and architect the company-wide data strategy, infrastructure, and operationalization
• Lead the planning, prioritization, and execution of high-impact data initiatives
• Enable decision science at scale: predictive modeling, experimentation, churn analysis, LTV modeling, and personalization strategies
• Partner with Product, Marketing, and Operations to translate business priorities into actionable data initiatives
• Establish and enforce data governance, quality, security, and compliance policies
• Communicate insights, trade-offs, and strategic recommendations effectively to executive leadership
• Mentor senior individual contributors and managers

Director of Data Strategy

Revenue Operations

• Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth
• Partner with GTM leadership to align forecasting, planning, and performance metrics
• Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation
• Build, lead, and develop a high-performing Revenue Operations team
• Lead operational reviews and drive accountability across all revenue-generating functions
• Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning
• Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion
• Build operational frameworks to support sales motions, lead management, and customer lifecycle processes
• Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy
• Identify opportunities to streamline workflows and enhance cross-functional alignment
• Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights
• Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.)
• Monitor and report on revenue metrics, pipeline health, and conversion rates
• Translate insights into actionable recommendations to guide GTM strategy and execution

Director of Revenue Operations

Backend Engineer

• Be a key contributor on the Billing team to design, build and maintain long-term, scalable architecture
• Build and maintain common interfaces and batch interfaces
• Work closely with the Database team to ensure performance of the system
• Actively participate in a Scrum environment, iterate quickly, and contribute toward key goals
• As part of a cross-functional, full stack scrum team provide contribute to the development of new features
• Contribute to the development of new product features
• Participate in technical design discussions
• Develop high quality, maintainable code with appropriate unit test and automation coverage using such technologies as Java and Sonar
• Ensure high quality standards are maintained throughout the codebase by being an active participant in code reviews

Senior Java Software Engineer

Account Manager

• Identify, structure, and close enterprise-level partnerships and alliances
• Lead strategic go-to-market initiatives and execute “game-changing moves” beyond traditional sales
• Monitor the competitive landscape and propose new channel partnerships to maintain market leadership
• Collaborate closely with internal teams, including the CEO, to innovate and pursue untapped opportunities

Director of Strategic Partnerships – Growth

Sales

• Lead and develop a team of Sales Managers and Representatives through coaching, training, and performance management
• Build and maintain a strong pipeline using data-driven prospecting, industry events, marketing initiatives, and your network
• Achieve and exceed monthly and quarterly sales targets, with a focus on Monthly Recurring Revenue (MRR)
• Partner with Marketing to create and refine sales enablement and customer-facing content
• Collaborate with executive leadership on performance reporting, forecasting, and strategic initiatives

Director of Sales, Agency Segment

Marketing

• Manage and mentor a team of Product Marketers and Lifecycle Marketers
• Partner with Analytics to refine customer segmentation using 1st- and 3rd-party data
• Collaborate with Finance, Product, and eComm teams to test and refine offer strategies
• Define positioning, value proposition, messaging frameworks, and more for go-to-market strategy
• Oversee omni-channel lifecycle journeys to deepen customer relationships and feature utilization
• Partner closely with Acquisition, eCommerce/Web, Analytics, and Product Management to ensure collective output delivers measurable impact
• Own a holistic view of cross-sell revenue and its contribution to long-term business growth
• Own KPIs across adoption, retention, churn reduction, cross-sell revenue, NPS, and lifetime value

Director, Product & Customer Lifecycle Marketing

Product Designer

• Deliver high quality user flows and product designs that will quickly become the product that millions of customers use daily
• Champion customer experience and usability across the product organization
• Contribute to defining the design vision and strategy for the Network Solutions product organization
• Connect frequently with customers to understand their needs and pain points in using our products
• Partner closely with your product and engineering counterparts in delivering high quality, scalable, and feasible experiences for our customers
• Work cross-functionally across marketing, sales, and customer service to help our customers and prospects understand the value of what we’re building
• Build something truly great that will immediately be used by millions of customers

Chief of Staff

• Serve as a trusted advisor to the CEO and senior leaders, helping shape priorities, drive alignment, and translate vision into actionable plans.
• Own the preparation of board decks, executive briefings, and strategic narratives — ensuring clarity, polish, and alignment with company goals.
• Research, prepare, and synthesize information for decision-making.
• Partner with the CEO to ensure seamless integration across strategic, operational, and cultural priorities, connecting the dots between vision, people, and execution.
• Lead the planning and execution of key strategic initiatives, ensuring progress against company goals and accountability across workstreams.
• Translate strategy into action by defining clear success metrics, tracking progress, and surfacing insights that accelerate growth and operational scale.
• Drive organizational change initiatives by ensuring alignment, communication, and adoption across teams.
• Oversee key projects and initiatives on behalf of Bluehost, ensuring timely execution and follow-through.
• Actively enable the efficiency of business operations from behind the scenes.
• Synthesize data, surface insights, and prepare materials that enable faster, smarter decision-making at the executive level.
• Identify and address bottlenecks, risks, and gaps in execution.
• Coordinate across departments to ensure strategic initiatives are well-executed, dependencies are managed, and teams stay aligned.
• Own or co-lead high-priority, cross-functional projects — from concept to execution — ensuring momentum and measurable impact.
• Prepare agendas, materials, and follow-up actions for leadership meetings, offsites, and other strategic sessions.
• Craft clear, compelling communications that reinforce strategy, celebrate wins, and keep teams informed and engaged.
• Help the CEO and senior leaders stay focused on what matters most by triaging requests, managing priorities, and streamlining workflows.

Financial Planning and Analysis

• Work directly with the US team related to reporting, forecasting and strategic initiatives
• Strong skills with business case development a requirement
• Revenue analysis – Revenue models / Products / Price / Tenure Segmentation / KPIs at brand, customer and product level
• Including deal analysis and providing FP&A inputs for large promos and activities on ground
• Revenue forecast and planning – working with marketing and support/sales teams to define targets
• Analyzing complex data sets to extract actionable insights that inform strategic financial decisions and support cross-functional collaboration
• Improve revenue forecasting/pacing processes
• Daily/Weekly/Monthly reporting
• Forecasting and reporting of Key KPIs
• Monitoring and planning Marketing Expenses
• Business planning support for new products/markets/initiatives
• Own and improve ongoing reporting and analysis processes, automate periodic reporting requirements; identify opportunity areas to drive efficiencies
• Prepare quick and accurate ad-hoc reports depending on specific business requirements

Manager, Financial Planning and Analysis

System Administrator

• Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools.
• Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime.
• Configure and manage cloud services such as Compute Instances, Block Volumes, Object Storage, VCNs, and Load Balancers.
• Implement and manage IAM Policies, Compartments, and Tagging for resource organization and access control.
• Optimize cloud resources for cost and performance using tools like Cost Analysis.
• Configure and maintain Database Services, such as Autonomous Databases and DB Systems.
• Use Terraform to manage and provision cloud infrastructure.
• Write, assess, and maintain Terraform scripts for scalable and consistent deployments.
• Collaborate with DevOps teams to adopt and refine infrastructure best practices.
• Manage incidents, service requests, and changes via ServiceNow ITSM tools.
• Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks.
• Maintain accurate documentation of system processes, configurations, and incident resolutions.

Systems Administrator

SDET

• Design, develop, and execute comprehensive test strategies for functional, non-functional, and exploratory testing
• Work with tools like Zephyr, JIRA, and TestRail for test case management and reporting
• Conduct API, database, and automation testing for backend and frontend validation
• Perform performance, security, and accessibility testing to ensure robust software quality
• Develop and implement automated test scripts using modern test automation frameworks
• Collaborate with developers, product managers, and business stakeholders to refine requirements and improve software quality
• Stay up to date with the latest industry trends, including Generative AI, AI-driven testing, and automation
• Identify gaps in test coverage and drive continuous improvements in testing strategies

Software Development Engineer in Test

Events

• Design, execute, and scale digital event strategy for Bluehost
• Own end-to-end planning, promotion, execution, and reporting for recurring webinars
• Plan and execute one large-scale annual digital event and smaller roundtables/customer advisory boards
• Coordinate partner & co-marketing events to expand reach and generate co-branded content
• Develop and manage an online community, driving ongoing engagement and discussion
• Turn events into on-demand assets, highlight reels, and derivative content for nurture, website, and sales enablement
• Own event performance metrics, report ROI, and ensure alignment with demand gen, ABM, and sales teams
• Manage event platforms, budget, vendors, and speaker/influencer relationships
• Experiment with interactive experiences and benchmark competitor strategies to keep events cutting-edge

Digital Events and Community Manager

• Lead and mentor a team of Product Marketers and Lifecycle Marketers; create frameworks and playbooks that scale
• Partner with Analytics to refine customer segmentation using 1st- and 3rd-party data for targeted messaging
• Collaborate with Finance, Product and eComm teams to test and refine offer strategies that maximize ROI
• Define GTM strategy: positioning, value proposition, messaging frameworks, launch sequencing, channel mix and naming conventions
• Oversee omni-channel lifecycle journeys (email, push, in-product, web, social, phone) spanning onboarding, engagement, upsell and retention
• Partner with Acquisition, eCommerce/Web, Analytics and Product Management to ensure measurable impact and incremental revenue
• Own cross-sell revenue view; analyze attachment rates, adoption drivers, and renewal performance and translate insights into levers to increase revenue
• Own KPIs across adoption, retention, churn reduction, cross-sell revenue, NPS, and lifetime value

Director, Product and Customer Lifecycle Marketing

Business Development Rep

• Closing sales from inbound and outbound phone calls, incoming emails, and live chat
• Responding to Sales Account calls in a professional and timely manner while building rapport
• Doing data mining relevant to customer information
• Escalating serious sales issues and prioritizing these without panic
• Having confidence and the ability to comprehend and interpret customer information
• Establishing strong and long-term relationships with customers to help achieve company goals

Business Development Specialist

SEO Marketing

• Perform in-depth keyword research and develop content plans tailored to target keywords and user intent.
• Execute AEO-focused keyword clustering, prompt-based search analysis, and query intent mapping for AI Overview presence.
• Collaborate with content marketing managers and writers to optimize blogs, landing pages, and storefronts; guide meta tags, headings, internal linking, entity optimization, AI Overview readiness, GEO content structuring, and keyword placement.
• Develop content briefs integrating AEO-friendly FAQs, semantic coverage, conversational formats, calendars, SEO recommendations and frameworks for posts, high-impact pages and campaigns.
• Partner with translators to ensure culturally relevant localization for international audiences and manage hreflang/international SEO best practices.
• Monitor competitor content strategies in traditional search and AI-driven surfaces; identify gaps and recommend actionable tactics.
• Analyze organic traffic, rankings, AI Overview presence, LLM citations and conversions using Adobe Analytics and Google Search Console; create reports and share insights with stakeholders.
• Work cross-functionally with product marketing, engineering, product, and creative teams; support the Sr. Technical SEO Specialist with strategic content initiatives.
• Manage vendor relationships for link campaigns and coordinate with digital PR agencies.

SEO Manager

Customer Success Manager

• Architect and execute cross-functional customer success strategies across the full lifecycle—from trial to conversion, activation, retention, and advocacy
• Oversee and lead a high-performing Customer Success team
• Design and lead comprehensive customer success programs that increase product adoption, customer retention, and lifetime value
• Translate insights from behavioral data, customer feedback, and journey mapping into targeted initiatives that improve onboarding, success, and upsell performance
• Partner with Product to shape the roadmap based on customer needs and recurring friction points
• Collaborate with Sales and Marketing to ensure smooth handoffs, align on upsell/cross-sell plays, and maximize retention through the renewal cycle
• Serve as the voice of the customer across the company—ensuring their needs are represented in strategic planning and operational decisions
• Explore and implement AI-powered solutions that drive scalable customer success outcomes—including proactive outreach, self-service enablement, and customer health scoring
• Establish and track success KPIs (activation milestones, renewal rate, customer success metrics) and deliver monthly business reviews and reporting to executive leadership
• Build scalable processes, playbooks, and systems to enhance the customer experience while improving internal efficiency, with clear attribution to revenue and churn prevention

Director of Customer Success

• Design and optimize landing pages tailored to specific direct response campaigns such as email, social, and display
• Translate marketing goals into high-converting UX and UI including page templates, lead generation forms, funnels, and calls to action
• Collaborate with digital marketers to ensure seamless pre-click and post-click experiences across channels
• Use data, A/B testing, user feedback, and analytics to iterate on designs and improve performance metrics
• Design intuitive, accessible interfaces for responsive environments across SaaS and e-commerce platforms
• Build interactive wireframes and prototypes to communicate ideas to stakeholders
• Create user personas and journey maps to inform content and design strategies
• Collaborate with development and content teams to implement and optimize designs in AEM
• Conduct usability testing and heuristic evaluations to identify barriers to conversion
• Manage stakeholder expectations by explaining design rationale supported by data
• Maintain and evolve style guides, component libraries, and UX patterns

UI/UX Designer, Direct Response and Conversion-Focused

DevOps Engineer

• Manage and troubleshoot Linux-based systems, system services, performance tuning, backups and recovery
• Configure and manage web servers (Apache/Nginx), virtual hosts and SSL
• Manage cloud-based and on-premises infrastructure (compute, storage, networking) and IAM
• Provision and manage infrastructure using Terraform and Git-aligned best practices
• Automate configuration with Ansible/Puppet and maintain CI/CD pipelines using Jenkins/GitHub Actions/GitLab CI
• Containerize applications with Docker and support Kubernetes deployments
• Implement and maintain monitoring, logging and alerting with Prometheus, Grafana and ELK/Loki
• Write and maintain Bash and Python automation scripts and internal tools
• Participate in on-call rotation, incident investigation, resolution and post-incident reviews
• Apply security best practices and system hardening for Linux and cloud environments
• Collaborate with developers and senior engineers to implement scalable, secure, and reliable infrastructure

Senior DevOps Engineer

Vice President

• Oversee the development and execution of a comprehensive data strategy that drives insight into customer behavior, financial performance, marketing effectiveness, and product usage
• Lead and grow a high-performing analytics and data science team to support strategic decision-making across the business
• Develop and own models and dashboards to track and optimize LTV:CAC ratio, MRR, bookings, billings, churn, and GAAP revenue
• Conduct in-depth customer segmentation to identify high-value cohorts and inform personalized marketing and retention strategies
• Analyze price sensitivity and elasticity to optimize subscription pricing across products, customer types, and geographies
• Partner with marketing to evaluate campaign effectiveness and improve customer acquisition targeting and ROI
• Collaborate with product teams to understand user behavior and engagement via website analytics, conversion funnels, and feature usage data
• Deliver insights that improve customer retention, upsell/cross-sell, and product development
• Establish strong data governance and ensure accuracy, consistency, and accessibility of data across the organization
• Present key findings and recommendations to executive leadership and board stakeholders

Vice President, Analytics

Technical Project Manager

• Manages and provides leadership for the delivery of highly complex projects, including those involving AI and machine learning technologies
• Able to manage multiple large to medium size projects simultaneously
• As part of the IT PMO Team, you will play a key role in providing support, guidance and input on the project management processes, standards, deliverables and operational cadence necessary to ensure consistent project execution
• Identify project management coordination process gaps or areas for improvement and implement solutions, particularly in the context of AI-driven projects
• Work with the project teams to develop the scope, schedule, and conditions of satisfaction for a project, while scheduling resources, monitoring task completion, serving as the day-to-day point of contact for business stakeholders
• Provide leadership to both the IT and business organizations to ensure that the appropriate processes are followed, and deliverables produced
• Provide guidance to project teams on risk mitigation . This includes identification of risks and impacts , communication to the stakeholders on the tradeoffs to drive quick decisions to keep the project moving forward.
• Manage stakeholder expectations to ensure the project delivers the agreed upon scope within its budget and time constraints, and stakeholders are informed of progress and issues
• May directly oversee employees assigned to manage specific projects that have a distinct beginning and end and play a role coaching and mentoring team members
• Ensure all stakeholders are informed of progress and issues
• Manage project scope and deliverables through change management process to ensure customer expectations are met

Sr IT Project Manager

• Lead & Inspire: Manage and mentor a team of Product Marketers and Lifecycle Marketers, creating frameworks and playbooks that scale.
• Segmentation & Personalization: Partner with Analytics to refine customer segmentation using 1st- and 3rd-party data, enabling targeted messaging by customer type (hobbyists, small businesses, larger organizations).
• Pricing & Offers: Collaborate with Finance, Product and eComm teams to test and refine offer strategies that maximize ROI across acquisition, cross-sell and renewal.
• GTM Strategy: Go to Market Strategy - Define positioning, value proposition, messaging frameworks, launch sequencing, channel mix and naming conventions to ensure features and benefits deliver maximize value for customers and prospects.
• Lifecycle Ownership: Oversee omni-channel lifecycle journeys (email, push, in-product, web, social, phone) to deepen customer relationships and feature utilization.
• Spans end to end onboarding, engagement, upsell and retention.
• Cross-Functional Leadership: Partner closely with Acquisition, eCommerce/Web, Analytics and Product Management to ensure collective output delivers measurable impact and efficiently generates incremental revenue.
• Revenue Impact: Own a holistic view of cross-sell revenue and its contribution to long-term business growth, while analyzing the detailed mechanics of attachment rates, adoption drivers, and renewal performance.
• Translation insights: Translate insights into actionable levers that increase incremental revenue, strengthen customer relationships, and extend lifetime value.
• Measurement: Own KPIs across adoption, retention, churn reduction, cross-sell revenue, NPS, and lifetime value.