Newfold Digital

Marketing

• Maintain a comprehensive view of all Marketing initiatives, including strategic initiatives, GTM programs, and ongoing operational work.
• Develop marketing portfolio management processes that balance capacity, priorities, and business objectives.
• Partner with Marketing leadership to prioritize work based on business impact, resource availability, and organizational goals.
• Identify dependencies, resource constraints, and execution risks across teams.
• Lead and coordinate execution for complex initiatives involving Marketing, Sales and Partner/Channels.
• Design scalable planning and execution processes that improve organizational efficiency.
• Continuously evaluate and optimize marketing workflows.
• Communicate initiatives via compelling presentations with crisp storytelling.
• Build executive dashboards that provide visibility into the marketing portfolio.
• Support quarterly planning and business reviews.

Marketing Programs Manager

Technical Account Manager

• Serve as the primary technical contact for premium OCI customers
• Provide expert troubleshooting for infrastructure, networking, compute, storage, virtualization, and cloud platform services
• Manage critical technical incidents from initial response through resolution
• Coordinate complex issues across engineering, operations, security, networking, and product teams
• Own customer communications throughout the lifecycle of major incidents
• Lead technical onboarding for new premium customers
• Review customer architecture and deployment plans
• Assist customers with: OCI tenancy configuration, Identity and access management, Networking, DNS, Virtual Cloud Networks (VCNs), Load balancers, Compute provisioning, Storage configuration, Monitoring, Backup strategies
• Validate production readiness before launch
• Provide best practice recommendations for: High availability, Disaster recovery, Scalability, Security posture, Cost optimization, Resource sizing, Performance optimization, Networking design, Identity management, Monitoring and observability
• Conduct recurring operational health reviews
• Monitor customer environments for operational risks
• Identify optimization opportunities before issues occur
• Recommend service improvements and new OCI capabilities
• Review platform usage and adoption
• Drive customer success plans for strategic accounts
• Recommend automation opportunities
• Identify recurring issues that should be addressed through documentation, tooling, or product improvements
• Contribute to internal knowledge base articles and runbooks
• Partner closely with: Technical Operations, Product Management, Engineering, Security, Customer Success, Professional Services, Sales to ensure an exceptional premium customer experience.

Enterprise Technical Account Manager

Account Executive

• Handle inbound customer calls while identifying opportunities to grow their online presence
• Build rapport and uncover customer needs through thoughtful discovery and consultative conversations
• Educate customers on website solutions, digital marketing, and online business strategies
• Recommend products and services that align with each customer's business goals
• Resolve customer concerns within the scope of support while providing a seamless experience
• Consistently meet or exceed performance expectations, including sales goals, customer satisfaction, and quality metrics
• Demonstrate strong time management and the ability to multitask in a fast-paced, high-volume environment
• Maintain accurate customer documentation and follow established processes
• Close sales with confidence, professionalism, and integrity

Inbound Sales Consultant

Events

• Own the top-tier sponsored event portfolio end-to-end: evaluate opportunities against a demand-generation and pipeline bar, negotiate sponsorships, define the engagement strategy, and personally lead the biggest moments on the ground
• Design and launch new proprietary Bluehost branded events (demand gen and community events, roadshows, agency programs, executive series, hosted meetups) and building the demand-generation playbook
• Own the lead-generation motion at every event: capture strategy, scanner and form setup, sales handoff, MQL and SQL definition, and post-event nurture in partnership with marketing operations
• Build the framework for testing into new and emerging verticals: run fast, low-cost event pilots in new product-market bets, evaluate lead-quality and pipeline signal, and scale investment where a vertical starts working
• Partner closely with the internal and external teams to ensure that segments plan plug cleanly into the broader event calendar; own the seams so nothing falls between programs
• Run on-site production for major moments: booth design, run-of-show, staffing, partner activations, executive experiences, and post-event follow-through
• Set the demand-generation and ROI bar for the in-person event program: cost per lead, MQL contribution, and sourced or influenced pipeline; own the metrics conversation with leadership
• Build and manage the vendor bench: booth builders, event producers, AV and creative partners
• Represent the field team in cross-functional planning with sales, demand generation, product marketing, and partnerships
• Travel domestically as the event calendar requires

Event Marketing Manager

Support Engineer

• Develop automations for the Support/Operations team
• Ensure uptime of support servers, maintaining the area’s critical automations
• Identify operational gaps and resolve them with automations
• Represent the Support team in technical projects with other departments
• Support the implementation of AI, bots and automations in customer service
• Create reports for internal clients

Junior Support Developer

Financial Planning and Analysis

• Assist customers using HostGator products and services via chat or email (tickets), providing support for questions and helping with issues they encounter.

Level 1 Support Assistant - Finance

• Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer
• Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs
• Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals
• Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations
• Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly
• Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service

Telesales Representative

Sales

• Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer.
• Develop strong, ongoing connections with existing customers, uncovering upsell opportunities and addressing their ever-evolving needs.
• Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals.
• Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations.

Outbound Sales

Account Manager

• Identify emerging technologies, platforms, and companies that can expand Newfold's products and capabilities.
• Build relationships with key executives in technology sectors.
• Work with internal teams to turn relationships into products and new customer experiences.
• Develop and execute a multi-year strategic partnerships strategy aligned with Newfold’s growth priorities.
• Translate technologies into practical solutions for millions of SMB customers.
• Structure and negotiate complex strategic agreements,
• Serve as the senior executive relationship owner for key technology partners.

Senior Vice President, Strategic Partnerships

• Lead long-range planning, scenario modeling, performance analysis, and financial strategy aligned with company growth objectives
• Act as a key advisor to CFO and executive leadership on strategic and operational decisions
• Drive insights across Sales, Marketing, and Product to optimize revenue growth and efficiency while aligning on business strategies and priorities
• Oversee and refine performance metrics such as MRR, net retention, cohort growth, and unit economics to regularly improve the business
• Evaluate strategic initiatives, new markets, pricing strategies, and growth opportunities
• Build and present high-impact narratives for leadership, board, and investors
• Build, mentor, and scale high-performing finance and operations teams

VP, Strategic Finance

Product Manager

• Product strategy and roadmap for AI-powered website creation and the end-to-end site building experience
• Ownership of the full customer journey—from intent capture through AI generation, editing, publishing, and iteration
• Integration and ongoing management of AI and third-party vendors powering site generation, design systems, and content
• Definition of experience standards for AI-generated sites, including layout quality, content defaults, personalization, and mobile responsiveness
• Partnering with engineering and design to translate AI capabilities into simple, guided workflows customers can succeed with immediately
• Driving site creation activation and completion, ensuring customers move from start to published site with confidence
• Establishing success metrics such as site creation completion rate, time-to-publish, retention, and customer satisfaction
• Coordinating dependencies and priorities across Product, Engineering, Design, Legal, and GTM for AI-powered features
• Leading launches and improvements that materially increase site creation adoption and long-term retention
• Providing clear updates to leadership on roadmap progress, tradeoffs, and outcomes
• Acting as a product quality bar-raiser, ensuring AI-generated experiences feel cohesive, on-brand, and production-ready

Principal Product Manager – AI Websites

Manager

• Lead omni-channel media strategy and buying across paid social, programmatic display, video, CTV, and audio channels
• Develop and manage campaign briefs, media plans, and RFP processes for brand and performance initiatives
• Oversee creative strategy in partnership with internal creative teams and external agencies, ensuring campaigns are refreshed regularly and optimized based on performance learnings
• Test and scale new creative formats (e.g., LinkedIn CTV, Reddit Megathreads , Quora promoted answers, influencer integrations) to support brand awareness and acquisition goals
• Manage relationships with media partners including programmatic DSPs, social platforms, and agency partners
• Manage campaign trafficking, audience targeting, creative rotations, and pacing across display, social, and video channels
• Analyze campaign performance and drive optimizations to improve CAC efficiency, CTR, MRR, and LTV metrics
• Optimize audience strategy across prospecting, retargeting, and B2B targeting (LinkedIn, web developer/IT decision-maker audiences) utilizing both 3 rd party and 1 st party audience insights
• Oversee creator and influencer video partnerships within paid media to drive engagement and acquisition
• Own measurement strategy including floodlight/conversion tracking setup, incrementality testing, and brand lift studies
• Partner with analytics to evolve and maintain Tableau and Salesforce dashboards to track revenue and new customer attribution, lead gen lifecycle, and campaign KPIs
• Collaborate with BI, analytics, and finance teams to ensure media performance is accurately reflected in financial reporting
• Lead budget planning, forecasting, and financial reconciliation across all paid media channels
• Present performance insights and strategic recommendations to leadership and cross-functional stakeholders

Senior Performance Media Manager

• Conduct Outbound Prospecting: Utilize tools like 6sense and Outreach.io to identify and target existing customers upsell and cross-sell growth potential.
• Cultivate Customer Relationships: Build and maintain strong relationships with existing customers to foster consultative partnerships for the long term.
• Identify Sales Opportunities: Analyze customer business needs, vertical, and technical challenges to uncover sales opportunities.
• Grow Book of Business: Oversee a portfolio of existing customers, uncover new sales opportunities, increase product adoption and revenue contribution to Bluehost.
• Full Sales Cycle Management: Handle the entire sales process for Bluehost services, from prospecting and closing deals to post-sale account management.
• Achieve Performance Metrics: Meet and exceed performance metrics, including customer satisfaction and monthly sales targets.
• Resolve Customer Issues: Provide effective solutions to customer problems within our support scope.
• Exhibit Strong Interpersonal Skills: Thrive in a high-volume, dynamic environment by multitasking, prioritizing, and demonstrating exceptional communication.
• Close Sales with Integrity: Apply robust sales skills to understand customer needs and close sales ethically.
• Demonstrate Commitment to Success: Show a strong commitment to consistently achieving and surpassing sales goals.
• Communicate Persuasively: Excel in both verbal and written communication, influencing and engaging stakeholders.
• Support SMBs: Demonstrate a deep passion for helping small and medium-sized businesses succeed.

Strategic Account Executive

Salesforce Administrator

• Manage Salesforce user setup, roles, profiles, permission sets, and security settings.
• Configure and maintain standard and custom objects, fields, page layouts, record types, validation rules, and workflows.
• Build and maintain reports, dashboards, and analytics to support business decision-making.
• Create and manage automations using Salesforce Flow and other declarative tools.
• Ensure data quality through data governance, audits, cleansing, and deduplication efforts.
• Partner with Sales, Marketing, Customer Success, and Operations teams to gather requirements and implement solutions.
• Troubleshoot system issues and provide end-user support and training.
• Manage integrations with third-party applications.
• Support Salesforce releases, testing, and change management activities.
• Document system configurations, processes, and best practices.

Sales Engineer

• Partner with Sales to Drive Revenue
• Collaborate with Account Executives throughout the sales cycle to understand customer business challenges and technical requirements
• Participate in discovery calls, product demonstrations, and technical evaluations
• Help qualify opportunities by assessing technical fit and identifying potential implementation considerations
• Serve as the subject matter expert for Bluehost products, integrations, infrastructure, and platform capabilities
• Explain complex technical concepts to both technical and non-technical audiences
• Respond to customer questions regarding architecture, security, integrations, performance, and scalability
• Deliver compelling, customized product demonstrations aligned to customer use cases and business objectives
• Develop proof-of-concept environments and technical presentations when needed
• Evaluate customer requirements and recommend optimal product configurations
• Collaborate with Product, Engineering, Customer Success, and Professional Services teams to develop solutions for unique customer needs
• Document technical requirements and solution recommendations
• Create and maintain technical sales materials, demo environments, and solution documentation
• Provide training and guidance to Sales teams on product capabilities and competitive positioning
• Share customer insights and market feedback with Product and Engineering teams