Strategic Account Executive

Newfold Digital

Strategic Account Executive focusing on customer relationship growth for Bluehost. Conducting sales processes, identifying opportunities, and meeting performance metrics in a remote role.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Conduct Outbound Prospecting: Utilize tools like 6sense and Outreach.io to identify and target existing customers upsell and cross-sell growth potential.
Cultivate Customer Relationships: Build and maintain strong relationships with existing customers to foster consultative partnerships for the long term.
Identify Sales Opportunities: Analyze customer business needs, vertical, and technical challenges to uncover sales opportunities.
Grow Book of Business: Oversee a portfolio of existing customers, uncover new sales opportunities, increase product adoption and revenue contribution to Bluehost.
Full Sales Cycle Management: Handle the entire sales process for Bluehost services, from prospecting and closing deals to post-sale account management.
Achieve Performance Metrics: Meet and exceed performance metrics, including customer satisfaction and monthly sales targets.
Resolve Customer Issues: Provide effective solutions to customer problems within our support scope.
Exhibit Strong Interpersonal Skills: Thrive in a high-volume, dynamic environment by multitasking, prioritizing, and demonstrating exceptional communication.
Close Sales with Integrity: Apply robust sales skills to understand customer needs and close sales ethically.
Demonstrate Commitment to Success: Show a strong commitment to consistently achieving and surpassing sales goals.
Communicate Persuasively: Excel in both verbal and written communication, influencing and engaging stakeholders.
Support SMBs: Demonstrate a deep passion for helping small and medium-sized businesses succeed.

Requirements

What you’ll need

Proven success growing existing customer relationships through upselling, cross-selling, and consultative solution selling.
Skilled at developing trusted partnerships with customers and identifying opportunities to drive long-term value.
Demonstrated ability to meet or exceed sales targets, retention goals, and customer satisfaction metrics.
Strong discovery skills with the ability to uncover customer business needs and align solutions to drive adoption and growth.
Experience managing opportunities from prospecting and qualification through close and ongoing account development.
Comfortable managing a portfolio of accounts, prioritizing activities, and thriving in a fast-paced, metrics-driven environment.
Clear, persuasive, and professional in both verbal and written communication, with the ability to influence and engage stakeholders.
Familiarity with CRM and sales engagement platforms such as Salesforce, Outreach.io, 6sense, or similar tools; experience with hosting, WordPress, domains, SaaS, or digital solutions is a plus.
Customer-focused with strong critical thinking skills and a passion for delivering solutions that help customers succeed.
Genuine enthusiasm for helping small and medium-sized businesses grow through technology and online solutions.

Benefits

Comp & perks

Health Insurance options to fit you
HSA
Medical
Dental
Vision
Matching 401K
Life/AD&D/STD/LTD
Tuition Reimbursement
Pet Insurance
Generous vacation policy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

upsellingcross-sellingconsultative solution sellingsales cycle managementcustomer satisfaction metricsdiscovery skillsaccount developmentcritical thinking

Soft Skills

interpersonal skillscommunicationmultitaskingprioritizingpersuasive communicationcustomer-focusedcommitment to success