Marsh McLennan

Account Manager

• Maintain and expand client relationships within an assigned book of accounts
• Coordinate with Producers, Underwriters, Service Team members, and other departments
• Provide coverage analysis and risk management recommendations
• Complete applications and prepare submissions
• Negotiate coverage and pricing with carriers
• Prepare proposals according to agency standards
• Resolve billing issues and make policy changes
• Respond promptly and professionally to policy coverage questions
• Prepare exposure comparisons, premium comparisons, renewal reviews, and renewal proposals
• Provide leadership and mentoring to colleagues as needed
• Participate in continuing education to maintain a P&C license and enhance insurance knowledge

Senior Account Manager, Property & Casualty

Financial Planning and Analysis

• Analyze utilization and unit cost drivers of medical and pharmacy expenses
• Develop recommendations related to plan designs, contributions, and types of care and providers
• Provide in-person and virtual consultation to clients regarding employee benefits program strategies
• Prepare claim projections and trend analyses for larger clients
• Track claims, update forecasts, and compare funding mechanisms
• Review and/or prepare annual benefit plan renewals
• Interact with insurance carrier underwriting and actuarial personnel regarding ratings and premiums
• Develop modeling tools and spreadsheets for benefit-plan decision-making
• Develop models to predict IBNR reserve patterns with greater accuracy and reduced variance
• Assist with integrating data analytics for disability, life, and other benefits
• Act as an analytical resource for team members

Benefits Financial Consultant – Employee Health & Benefits

Analyst

• Support Portfolio Managers in managing discretionary fixed income portfolios for International Region clients
• Contribute to investment and portfolio construction decisions across government bonds, corporate credit, currency, securitised assets, and specialist sectors
• Assist with investment manager research, selection, and ongoing oversight
• Help design, develop, and implement investment strategies and portfolio solutions
• Develop understanding of fixed income markets, manager universes, and portfolio positioning
• Analyse portfolio performance, risk metrics, and underlying manager results
• Maintain, enhance, and document portfolio and risk management processes
• Support integration of technology and AI-enabled tools
• Assist with portfolio performance reporting and investment materials
• Build relationships with Portfolio Management, Manager Research, Investment, Operations, and external investment manager teams
• Support client management and business development initiatives where appropriate

Portfolio Analyst, Fixed Income

QA Engineer

• Work within an Agile (SCRUM) delivery team responsible for developing features and enhancements to the strategic product portfolio
• Understand business requirements and identify scenarios for automated and manual testing
• Test AI/Gen AI business applications
• Demonstrate usage of Gen AI in tooling and AI-driven insights reporting
• Create and reuse AI utilities/components for testing
• Design automation test scripts with appropriate regression coverage
• Understand API test resources, requirements and scripting
• Set up an automation test framework
• Execute and maintain manual and automated test scripts and report results
• Investigate technical problems, identify needs and determine possible solutions
• Document test results, defect logs and issue logs
• Participate in development of technical documentation
• Report status to the Delivery Lead and Reporting Manager
• Communicate with team members and project delivery stakeholders
• Work with Test Leads to improve ROI of automated and functional tests
• Own MercerTech initiatives with Quality Engineering Leads
• Drive Agile continuous-improvement initiatives with Delivery Leads

Principal Engineer – IT Quality & Assurance Testing

Consultant

• Manage and advise client accounts for large market employers with 2,000+ lives regarding medical, dental, life, and disability benefit plans and programs
• Serve as subject matter expert to clients
• Negotiate with benefits carriers and vendors to secure health and welfare plan coverage
• Act as primary consultant and relationship manager for clients
• Lead complex client engagements and manage service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies
• Develop benefits design and renewal strategies
• Create tools and solutions for complex client issues
• Determine the full scope of client services and set client-team roles and responsibilities
• Communicate Mercer's position on the latest industry trends to clients
• Manage revenue and profitability for client accounts and projects
• Monitor project scope, budget, timeliness, and client satisfaction
• Generate sales by expanding existing-client revenues and leading new-client prospecting
• Set strategic direction and create demand for new products and services

Lead Health and Benefits Consultant

Advocate

• Utilize Origami to track and update claims and leverage EPIC to obtain copies of policies for assigned accounts
• Manage and handle claims of low complexity from intake through resolution
• Actively monitor and manage multiple client accounts
• Follow up on open property and casualty claims across property, general liability, and auto lines
• Negotiate with adjusters on behalf of clients to drive favorable claims outcomes
• Apply a proactive coverage mindset to assigned casualty claims
• Develop loss analysis reports, including Loss Summaries
• Prepare and organize materials for claim review and stewardship meetings
• Collaborate with the Claims Intake Team to support accurate and timely claim reporting
• Execute other claims-related duties as assigned

Claims Advocate – Property & Casualty

Client Services Representative

• Develop and implement an individual sales plan for business insurance, employee health & benefits, or private client services products
• Coordinate service of assigned accounts
• Deliver renewals on a timely basis
• Secure quotes when necessary
• Align MMA offerings with client needs
• Work as part of the Sales team

Private Client Services Consultant

• Work closely with MMA clients to deliver exceptional customer service
• Provide employee benefit expertise to help clients understand how insurance solutions support long-term strategies
• Collaborate with sales professionals, Consultants, and insurance carrier partners
• Assist with coordination, development, and execution of project plans and periodic client presentations
• Support RFP, renewal, and implementation processes for client projects
• Pull, analyze, summarize, and validate benchmark survey data for client plans
• Develop and maintain vendor relationships
• Identify and understand negotiable elements of underwriting calculations for all lines of coverage
• Manage post-implementation processes for all lines of insurance coverage
• Coordinate renewals, census data, Schedule A requests, and ERISA Wrap documents
• Respond to client inquiries by email, phone, or other information requests
• Review plans for design accuracy and discrepancies
• Conduct initial research, coordinate vendor information, and prepare presentations
• Assist with open enrollment and other employee communications
• Coordinate billing and claim issues between clients and vendors

Associate Consultant, Employee Health & Benefits

Pharmacist

• Act as the lead strategic pharmacy advisor for select mid-market and national accounts
• Manage overall service delivery, strategy, financial evaluations, plan design review, contract renewal, business placement, and benchmarking
• Identify provider performance gaps and recommend ways to control spend and trend
• Upsell Mercer pharmacy solutions
• Negotiate competitive Pharmacy Benefit Management (PBM) contracts
• Lead regional and national marketing pursuits
• Delegate effectively to provide developmental opportunities to team members
• Mentor and coach project team members
• Manage key MercerRx client accounts and projects day to day
• Assist with new solution development based on marketplace developments
• Manage internal resources to create client deliverables, including pricing, clinical, and Health & Benefits resources
• Handle quick deadlines and multiple projects simultaneously
• Interact with clients, Mercer consultants, and other internal and external resources

Senior Pharmacy Benefits Consultant

• Develop and implement an individual sales plan for business insurance or employee health and benefits products
• Coordinate service of assigned accounts
• Deliver renewals on a timely basis
• Secure quotes when necessary
• Align insurance and employee health and benefits offerings with client needs
• Work as a Consultant on the Sales team at Marsh McLennan Agency, which provides business insurance, employee health and benefits, retirement, and private client insurance solutions

Employee Health and Benefits Consultant

Attorney

• Support the Legal and Compliance function within GHSC to ensure work is accurate, traceable, and completed on time
• Coordinate subcontractor legal administration, including onboarding, engagement changes, renewals, and offboarding
• Prepare, issue, track, and maintain NDAs and confidentiality documentation
• Follow up with internal stakeholders and external parties to obtain timely execution
• Use AI and technology-enabled tools
• Manage document version control for legal and compliance files
• Draft, assemble, and process standard legal forms and templates
• Monitor and manage the team mailbox, triaging and routing requests
• Support compliance audit review activities and coordinate audit completeness
• Track compliance obligations and key dates and maintain a centralized deadline calendar
• Escalate upcoming or at-risk deadlines
• Maintain logs and status reporting for NDAs, subcontractor documentation, audit requests, and deadlines
• Partner with Legal, Compliance, and business stakeholders on consistent processes, policy adherence, and workflow improvement
• Use Microsoft Office Suite to create correspondence, trackers, reports, and presentations
• Use Smartsheet to manage workflows, task assignments, and deadline tracking

Legal & Compliance Coordinator

• Contribute to client projects through research, analysis, problem solving, and development of client recommendations and deliverables
• Work alongside experienced consultants on real business challenges
• Participate in team discussions and client interactions
• Collaborate with colleagues across industries and capabilities
• Develop solutions and recommendations for clients
• Learn consulting skills through hands-on project experience
• Take initiative, ask questions, and bring individual perspective
• Structure problems, communicate clearly, and contribute to team discussions and client conversations

Intern Consultant

Technical Lead

• Audit aircraft maintenance records and deliver high-quality products to clients
• Operate as an advanced-level specialist in aircraft records, continued airworthiness, configuration control, and aviation maintenance
• Establish work methods, quality standards, and review processes
• Lead defined project workstreams by developing workplans, tracking progress, prioritizing work, and raising risks or issues
• Mentor, train, and provide actionable feedback to specialists
• Approve internal and client-ready deliverables and ensure quality
• Build relationships with clients, stakeholders, and colleagues
• Travel nationally and internationally as required
• Lead technical analyses performed by junior team members, including direction, review, and approval
• Interpret, audit, and verify Airworthiness Directives and methods of compliance
• Determine applicability of Airworthiness Directives and Service Bulletins
• Verify time since new and time used on life-limited and hard-time components
• Perform and review back-to-birth traceability for life-limited components
• Verify aircraft documentation, sign-offs, parts certificates, NDT records, and vendor approvals
• Research and resolve aircraft-records issues
• Analyze and review minor and major repair records
• Evaluate Supplemental Type Certificates for installation and compliance
• Use technical knowledge, computer models, and databases to develop client solutions
• Use Wizard, Merlin, Trax, Maintenix, and AMOS for research, updates, and data input
• Remain involved in complex, high-risk, and judgment-intensive work while delegating routine production

Lead Aircraft Technical Specialist

Risk

• Provide day-to-day leadership of client projects to Associates and Consultants
• Manage aspects of client relationships and commercial processes
• Team with Partners and share responsibility for engagement success
• Lead complex programs and ensure on-time delivery against agreed goals
• Guide and influence clients as a trusted advisor
• Identify new and expanded business opportunities
• Create intellectual capital through thought leadership
• Develop others and build followership within the firm
• Lead firm-building activities and model firm values
• Oversee consulting teams developing hypotheses, reviewing information, conducting interviews, deriving insights, and producing deliverables
• Support Partners with project execution, work planning, workflow management, and coaching junior team members

Engagement Manager – Trading Strategy & Risk, Energy

Vice President

• Manage catastrophe modeling projects from start to finish, ensuring timely completion and high-quality deliverables
• Contribute to client discussions regarding reinsurance strategy, underwriting support, pricing adequacy, and portfolio management
• Build and maintain relationships with brokers, clients, reinsurers, and colleagues
• Respond promptly to client questions and concerns
• Develop expertise in region-specific and/or peril-specific catastrophe risk management services through research, training, and hands-on experience
• Lead internal initiatives and research projects to completion
• Manage multiple projects simultaneously