Marsh McLennan

Data Analyst

• Act as a data subject matter expert for insurance and/or finance datasets
• Partner with BI/report developers to guide correct data sourcing, joins, and metric definitions
• Translate business questions into data-driven insights and analytical frameworks
• Validate data, investigate anomalies, and ensure reporting accuracy
• Support UAT, production validation, and ongoing data quality efforts
• Document business definitions, KPIs, and data logic
• Collaborate with data engineering and architecture teams to improve data usability

Senior Principal Engineer – Digital Visualization, Data Analytics Development

Client Services Representative

• Support the service and production team in reaching overall agency revenue and retention goals
• Process renewal business and maintain information in the client management system
• Address and resolve client questions and issues, escalating complex issues
• Provide clients with plan information, rates, contributions, and carrier contacts
• Assemble proposals including renewal proposals and service plans
• Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards
• Assist clients with claims resolution

Client Service Specialist

Artificial Intelligence

• Lead and maintain ownership of a portfolio of AI-enabled internal products and platform initiatives
• Define and execute multi-horizon product and platform roadmaps delivering both incremental improvements and large-scale transformation
• Translate enterprise AI priorities into structured product sequencing and delivery plans
• Partner with senior stakeholders to support the development of executive materials and business cases
• Monitor KPIs, adoption metrics, and value realization indicators to guide iteration and course correction
• Operate with deep end-user obsession, grounding product decisions in how consultants and teams actually work
• Partner closely with strategic design and research teams to convert friction points into actionable initiatives and epics
• Design and refine scalable product operating models, workflows, and governance mechanisms
• Build strong partnerships across Product Strategy, Engineering, Design, Data, and consulting stakeholders
• Partner closely with product build teams, the QI Centre of Excellence, and enablement teams to ensure cohesive execution across the product lifecycle
• Lead and mentor Product Managers and cross-functional contributors

Senior Manager – AI Product

Business Development Rep

• Focus on new business in several regions
• Complete sales calls and presentations
• Cultivate and handle a large portfolio of potential accounts aiming to meet personal target sales expectations
• Utilize existing networks and insights derived from research and relationship engagements to gain business
• Conduct in-depth, targeted market research to identify and target potential business opportunities
• Interface with internal and external senior level stakeholders
• Assist senior colleagues with advanced aspects of the deal process
• Attend conferences and relevant events to expand and maintain a large professional network

Business Development Executive

Financial Planning and Analysis

• Achieve financial results, including revenue, profit, and sales for the E&F segment
• Serve as the commercial leader responsible for day-to-day business decisions and execution of segment strategic and tactical priorities
• In partnership with key segment and commercial leaders, set and execute the strategic direction including segmentation, value proposition, and competitive positioning
• Manage direct reports and influence key partners in sales, local offices and other segments
• Develop and manage talent within the segment
• Support broader US Investments leadership objectives and collaborate with Non-Profit segment leaders globally
• Drive cross-Marsh collaboration to unlock additional opportunities

Investment Segment Leader

Risk

• Deliver value added risk control services to assigned commercial clients in service territory or industry vertical.
• Assist Producers in the acquisition and retention of business.

Commercial Property Risk Control Consultant

Business Operations

• Develop high-quality business solutions in an agile context
• Work directly with HR and CIS-HR teams to support the Workday system for Human Resources
• Ensure the Workday system is up-to-date and participate in the design, implementation, and support of new features and enhancements
• Coordinate technical projects and custom development on Workday Extend
• Independently address issues and design decisions of moderate to high complexity

HCM Business Process Specialist

Project Manager

• Responsible for planning, executing, and managing medium- to large-scale business and digital projects, ensuring compliance with timelines, costs, quality, and business objectives.
• Focused on improving efficiency through automation and digital solutions.
• Lead full project management: scope definition, planning, scheduling, budgeting, resource management, and change control.
• Coordinate stakeholders (business, IT, vendors, compliance) and maintain clear, timely communication.
• Apply project management methodologies (traditional and agile) and ensure governance, reporting, and risk control.
• Measure and report project and efficiency KPIs.

Senior Project Manager

Producer

• Actively work to build a profitable book of business utilizing MMA resources to identify and close qualified prospects
• Meet or exceed the individual sales goals established annually
• Actively engage in networking and establishing centers of influence
• Participate in ongoing training, education and sales meetings to improve sales skills and enhance industry and product knowledge
• Coordinate highest levels of client service with the account management team for new business, renewals and mid-year reviews
• Generate opportunities to account round, cross-sell and refer business within the agency
• Promote the business relationship between MMA and the EH&B carriers with which we work
• Provide consistent and clear communication to the client and to other departments involved in working with the client
• Provide our clients with strong technical advice while ensuring compliance with all company polices and regulations
• Complete and submit required reports accurately and timely
• Following validation, demonstrate behavioral expectations and serve as a mentor to new Producers who are early in their insurance sales career

Producer – Employee Health & Benefits

Account Executive

• Understands the client industry niche(s) served, recognizes the typical business problems faced by clients and how our service platform across all disciplines provides solutions to those issues
• Maintains proactive awareness of industry and how changes in the insurance industry, the economy, and legislation impact clients
• Creates presentations to clients and prospective clients that demonstrate our company’s unique approach and culture
• Closes new business and renewals by figuring out the path to win and persevering through a methodical approach
• Engages other teams and departments of MMA Midwest to perform specialized analysis and service

Business Insurance Account Executive – Surety

Marketing Analyst

• Maintain current and relevant knowledge of the insurance marketplace and act as an internal market resource and liaison
• Meet with carriers to learn of new products, appetites and service enhancements
• Build strong and mutually beneficial relationships with carriers and wholesalers
• Meet with the account team to evaluate account needs and select appropriate markets
• Act as a consultant to the team to offer up to date market intelligence on products and services, programs, carrier appetites and guide the marketing strategy for assigned accounts
• Provide creative solutions for coverage placement
• Evaluate risks and determine appropriate coverage and pricing terms to meet client needs
• Discuss risks with relevant markets to gauge interest
• Create specifications in appropriate systems and order submission creation within agreed upon service levels time frames
• Control and oversee the submission process
• Review drafts of submissions until all corrections and updates have been addressed
• Ensure that all current term policy changes occurring during the renewal cycle are captured in submissions
• Send submissions to selected markets
• Follow up quotes
• Answer questions and obtain additional information required by underwriters to generate quotes
• Negotiate best terms and prices on behalf of clients and favorable commissions on behalf of the agency
• Obtain revised and final quotes
• Compare and evaluate quotes in conjunction with the account team
• Select those suitable for presentation to clients
• Order proposals within service level time frames
• Provide all information necessary for the completion of the proposal
• Review and order final corrections and revisions to the template
• Approve final version
• Give instructions for the assembly of proposals as needed, including additional inserts, exhibits, brochures, reports, etc.
• Document all marketing activities in accordance with established procedures so that all account stakeholders can access status reports
• Order binders from winning markets and alert losing markets of outcome of proposal meetings in a manner that will enhance and demonstrate respect that will foster continued good market relationships
• Alert internal service teams about orders to bind
• Update all systems to document and finalize marketing cycle
• Perform other duties as requested, including exercising discretion and judgment in prioritizing workload.

Business Insurance Analyst

Insurance

• Process endorsements, audits, renewals, MVR requests, endorsement requests, certificate requests and other related tasks as needed.
• Invoice endorsements, audits, renewals and new business accurately.
• Compare and update schedules
• Backup for phone and mail duties as needed
• Updating computer database as needed.
• Assist Account Managers and other Associate Account Managers as needed.
• Ensures confidentially of information acquired.
• Provide administrative support including photocopying, faxing, scanning for email and filing.
• Consistently strives to make a positive contribution to customer satisfaction.

Client Representative – Business Insurance

Data Scientist

• Act as a project lead and partner with the client to define and manage the scope of the project
• Serve as an expert on data methodologies and ensure consistency with industry standards
• Oversee all data strategy and processing activities and provide on-going review and guidance throughout the process
• Inform client and project teams on the reasons and impacts of data anomalies, exceptions on the analysis, and formulate solutions
• Utilize SAS programming software to interpret, validate and analyze large health care data sets
• Collaborate with client and project teams to finalize methodologies and educate clients on the impact of their policies on the data
• Work with Mercer actuaries, clinicians, and health policy consultants using data to support the design and implementation of innovative and comprehensive solutions to challenges faced by clients
• Work with project leaders to identify growth and development opportunities for junior data analysts on project teams
• Provide guidance, oversight and mentoring to junior data staff as needed

Government Healthcare Data Manager

Recruitment

• Own full-cycle recruitment for Partner roles across multiple practices
• Serve as a trusted advisor to senior stakeholders
• Ensure an exceptional candidate experience
• Lead end-to-end recruitment for experienced and senior-level roles
• Collaborate with Human Capital colleagues for onboarding

Recruiting Lead

Account Manager

• Responsible for the servicing of assigned accounts independently, utilizing discretion and independent judgment to craft solutions to be shared with customer.
• Possess knowledge of carrier manuals, appetite, services and coverage forms/products available from each of our carrier partners
• Advise customers/prospects on the insurance policies/products/services available for protecting their business assets
• Responsible for front-end underwriting of customers to align the proper carrier and best solutions for the customer’s insurance needs
• Provide quotations, coverage summaries/comparisons, proposals and recommendations
• Market new business and renewal submissions to carriers utilizing our standard submission forms
• Responsible for customer communications, conflict resolution, and compliance on customer deliverables.
• Ensure customer or carrier conflicts are handled in an effective manner by identifying and implementing solutions as issues arise, keeping the team, Director/SVP informed of issues.
• Responsible for the proper documentation in the agency management system of all customer communications and the confidentiality of all customer documentation
• Guide processing of mail, renewals, new business, billing, cancellations, non-renewals,reinstatements, and other administrative functions carried out by associates and analysts
• Follow all systems, procedures and regulations set forth by agency, insurance carriers, and state departments of insurance
• Make customers aware of the services available in other departments within the agency
• Work to attain individual, department and agency business goals
• Continue to update job knowledge by participating in educational opportunities