Marsh McLennan

Consultant

• Manage projects for complex client engagements, including execution of service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies.
• Execute sophisticated benefits design and renewal strategies and drive the development of tools and solutions to address complex client issues.
• Project manage the scope of services provided to the client and set roles/responsibilities within the client team.
• Effectively communicate Mercer's position on the latest industry trends to clients.
• Be accountable for revenue/profitability for client accounts and projects.
• Monitor the success of projects in terms of scope, budget, timeliness, and client satisfaction.
• Assist with setting strategic direction and create demand for new products/services in the marketplace.
• Manage and participate in new business opportunities with sales channel partners.

Senior Health & Benefits Consultant

Implementation Specialist

• Delivering on complex projects, wellbeing solutions, Mercer Retiree Solution, annual flex renewal projects, client projects, and projects for a wide range of wellbeing and benefits administration clients.
• Consulting with Clients to gather benefit and system requirements and document
• Managing project plans and risk & issues logs in line with methodology, manage scope and Change Control
• Preparing system functional specifications
• Managing testing of new and existing functionality to defined specifications/requirements and supporting clients in this activity
• Supporting our consulting team as a knowledge expert for benefits administration implementations

Well-being and Benefits Implementation Specialist

Accounting Manager

• Lead the engagement planning and delivery including risk areas, policy coverage, work plan, resourcing and client reporting
• Interpret financial information, analyse and quantify financial loss exposures to the client’s business
• Develop an understanding of insurance policies and help to provide solutions to client risk management needs
• Prepare, negotiate and settle insurance claims
• Act as Project Manager on selected client projects and/or support the Project Manager in the coordination and management of consultants/analysts
• Prepare project proposals, plans and reports to ensure the project is delivered according to the project plan
• Drive the development of effective written client communication materials – reports, slides decks & client emails
• Actively seek opportunities to identify, develop and generate new and expanded business opportunities in consultation with relevant stakeholders

Senior Consultant, Forensic Accounting and Claims Services

Marketing Operations

• Support platform operations, user enablement, campaign execution, governance, and continuous innovation
• Lead the development, management, and continuous improvement of scalable user onboarding, training, and enablement programs
• Provide timely support for platform-related inquiries, troubleshooting, and operational guidance
• Manage communications, support resources, and user-facing documentation
• Manage and enhance the ongoing performance, governance, and administration of the Microsoft Dynamics 365 Real-Time Marketing
• Support system configuration, process standardization, compliance alignment, and platform optimization initiatives
• Participate in the rollout of new functionality, feature enhancements, and system updates
• Partner with Demand Generation, Field Marketing, and core system users to design, optimize, and support marketing automation solutions
• Assist in developing scalable technical solutions for critical business initiatives
• Develop, maintain, and continuously improve business process documentation, operational playbooks, governance frameworks, and knowledge portal resources
• Support project management and coordination for technical enhancements, integrations, and cross-functional marketing technology initiatives.

Marketing Operations – Automation Specialist

Manager

• Lead and manage the full procurement lifecycle including sourcing, purchasing, contracting, vendor onboarding, renewals, and payment coordination.
• Drive strategic sourcing initiatives and negotiate commercial agreements to optimize cost, quality, and service delivery.
• Ensure procurement activities align with organizational policies, compliance standards, and business objectives.
• Manage procurement operations to support uninterrupted business continuity and operational efficiency.
• Oversee procurement governance, controls, and approval processes.
• Manage and oversee technology and operational budgets, ensuring accurate allocation, tracking, forecasting, and reporting of spend.
• Drive budget planning, forecasting, and financial management activities across procurement and vendor portfolios.
• Monitor budget utilization and proactively identify risks related to overspend, underutilization, financial leakage, or misuse of funds.
• Ensure financial discipline and accountability through strong budget governance and controls.
• Partner with Finance and business stakeholders to align procurement spend with organizational priorities and financial targets.
• Support monthly, quarterly, and annual financial planning cycles.
• Ensure timely processing of vendor payments and resolution of payment-related issues to minimize operational disruption and financial risk.
• Provide leadership with budget insights, spend analysis, and recommendations to optimize costs and improve financial efficiency.
• Build and maintain strong relationships with strategic vendors and service providers.
• Manage vendor performance, contract compliance, SLAs, and issue resolution.
• Conduct vendor reviews and support supplier risk management initiatives.
• Collaborate cross-functionally with Technology, Finance, Legal, Procurement, and Operations teams.
• Act as a trusted advisor to leadership on procurement strategy, vendor optimization, and financial management.
• Identify opportunities to streamline procurement and financial management processes.
• Drive process improvement initiatives to increase efficiency, visibility, and operational scalability.
• Implement and enhance procurement workflows, controls, reporting, and governance frameworks.
• Support automation initiatives and optimization of procurement and financial systems.
• Develop KPIs, dashboards, and reporting mechanisms to improve decision-making and accountability.
• Strengthen controls to reduce operational, procurement, and financial risks.
• Ensure compliance with internal policies, contractual obligations, and audit requirements.
• Support business continuity by proactively managing procurement dependencies and operational risks.
• Identify and mitigate risks associated with vendor performance, payment delays, and budget misuse.

Senior Manager – IT Product Support

Client Partner

• Build and maintain strong relationships with clients, serving as the primary point of contact for all health and benefits inquiries and issues.
• Oversee the implementation and administration of employee health and benefits programs, including health insurance, dental, vision, and wellness initiatives.
• Collaborate with clients to assess their needs and develop tailored benefits solutions that align with their organizational goals and budget.
• Ensure that all health and benefits programs comply with federal and state regulations, including ERISA, HIPAA, and ACA requirements.
• Prepare and present reports on benefits utilization, claims trends, and program effectiveness to clients, providing insights for decision-making.
• Liaise with insurance carriers and vendors to negotiate contracts, resolve issues, and ensure the delivery of services meets client expectations.
• Lead the open enrollment process, including communication strategies, employee education, and enrollment logistics.
• Provide training and support to clients and their employees on benefits programs, changes, and best practices.
• Address and resolve any client issues related to claims, plan administration, and service delivery in a timely manner.
• Work closely with internal teams, including sales, underwriting, and compliance, to ensure seamless service delivery and client satisfaction.
• Assist the Employee Health & Benefits Producer and team in servicing existing accounts, including renewals and maintaining customer files.
• Develop communication materials, including Benefit Enrollment Guides, and coordinate employee enrollment meetings.
• Review Summary Plan Documents (SPDs) and agreements/contracts for accuracy and assist clients with resources related to HIPAA, COBRA, FLEX, ERISA, etc.
• Verify accuracy and completion of enrollment applications and transmit to carriers, assisting policyholders with claim forms, policy changes, and cancellations.

Employee Health & Benefits Client Manager

Client Services Representative

• Support the account management teams with various administrative service functions across Personal Insurance, Business Insurance, or Employee Benefits Departments
• Process notices of cancellations, non-renewals, and reinstatements notices
• Collect, complete and update census information
• Review and process applications, binders, endorsements, renewals and new business policies
• Handle billing questions, auto ID cards, requests for insurance verification from customers and mortgage/title/closing agents
• Prepare premium quotations on new business, renewal business, and any policy changes

Account Analyst, Private Client Services

Financial Planning and Analysis

• Collect and analyze investment data, formulate recommendations, generate accurate and timely investment-related materials, and present to internal and external audiences
• Participate in client meetings, communicating information about the markets and specific investments within the plan
• Critically analyze different investment markets, managers' investment styles and portfolio characteristics and evaluate their impact on investment performance each quarter and produce accurate and detailed client reports through analysis of client-specific investment data in support of their consulting colleagues
• Communicate with investment managers and custodians to gather and/or clarify client-specific data for reporting. Closely examine and monitor developments at investment management firms and notify clients of critical issues in an accurate and timely manner
• Play an important role in investment manager searches, mutual fund selection, asset allocation studies and other investment-related activities
• Assist the project team in organizing and validating data in Excel and other database software to be used for various projects

Director of Investments – Retirement Services

Data Scientist

• Lead and grow the Insights & Analytics function
• Build and deliver a strategic reporting & analytics roadmap
• Partner with global commercial and cross-functional teams
• Turn large, complex data sets into timely management reports
• Drive data governance, quality controls, change management, and adoption of data-driven decision-making

Sales Insights and Analytics Lead

• Define and oversee a benchmark management process
• Collaborate to understand the benchmark needs of stakeholders
• Partner with Global Data team colleagues
• Implement workflows and SLAs for benchmark set-up
• Develop daily quality control checks for benchmark data

Benchmark Manager

Actuary

• Realización de unas prácticas actuariales participando en proyectos de Previsión Social Empresarial para clientes nacionales y multinacionales.
• La persona colaborará principalmente en los siguientes proyectos de consultoría de pensiones: Valoraciones actuariales de riesgos actuariales.
• Diseño, implementación, gestión y transformación de planes de jubilación.
• Revisiones financiero-actuariales de Planes de Pensiones de Empleo.
• Diseño, valoración e implantación de modelos de prejubilación.
• Análisis de riesgos actuariales en operaciones de Fusiones y Adquisiciones.
• Valoraciones actuariales de compromisos por pensiones y otras retribuciones a largo plazo para cierres contables (Locales e internacionales).
• Temas relacionados con la Educación Financiera.

Actuario

Administration

• Support our Administration & Facilities Manager in all things office and mailroom related
• Manage the ordering and stocking of supplies
• Create an inviting office environment that reflects our culture
• Prioritize tasks and provide centralized administrative support
• Build strong relationships with employees and vendors

Administration & Facilities Coordinator

Account Executive

• As an Account Executive focused on the Real Estate niche, you are a leader in the industry and client niches, with a deep understanding of business risks and financial implications.
• You will take charge of service execution, build a client base, and utilize sales methodologies and resources to effectively manage and expand your clients.

Account Executive – Real Estate

• Lead and inspire a service team to deliver exceptional client service
• Help team members find creative and efficient solutions
• Coach producers and account executives on developing and maintaining productive working relationships with service team members
• Drive consistent execution of our client service platform
• Play a key role in setting team goals, supporting projects to improve operations, and fostering a collaborative and innovative team environment

Client Services Manager – Employee Health & Benefits

Project Manager

• Working within the Communications Content & Production Hub to support communication consultants in all US markets
• Working independently and on teams on client-facing communication engagements across industries
• Supporting the implementation of communication strategies and project management/production coordination of client deliverables
• Responsibility for managing multiple project budgets, preparing monthly invoice details, etc.
• Assist in the design and development of communication to deliver effective and engaging employee communications to organizations in multiple industries
• Be responsible for editorial review of communications and content management, coordinating reviews of communication materials (compliance, technical, editorial, client, vendor, etc.) and incorporating edits as appropriate
• Interact independently with clients on a regular basis by answering questions and providing requested materials
• Coordinate across workstreams to proactively identify dependencies, gaps, and risks in executing the communication strategies and work plans
• Leverage work to other resources (writers, graphic designers, analysts/associates, etc.) and provide guidance for accomplishing work and meeting performance standards