Claims Advocate – Property & Casualty

Marsh McLennan

Claims Advocate managing low-complexity property and casualty claims for Marsh McLennan Agency. Monitoring client accounts, negotiating outcomes, and preparing loss analysis reports.

Posted 9/4/2026full-timeAlpharetta • Alabama, Kentucky, Mississippi, Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing property and casualty claims, utilizing Origami and EPIC systems for effective claims tracking and reporting. Strong organizational, communication, and analytical skills are essential for successful client account management and claims resolution.

Highest-signal resume keywords

Claims ManagementProperty And Casualty Adjuster LicenseOrigami System ProficiencyEPIC System ProficiencyCustomer Service Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims TrackingLoss Analysis ReportingProblem Research And AnalysisMulti-TaskingAttention To DetailMicrosoft Word ProficiencyMicrosoft Excel Proficiency

Soft Skills

Organization SkillsTime Management SkillsStrong Communication Skills

Tools & Technologies

OrigamiEPIC

Certifications & Qualifications

Property And Casualty Adjuster License

Industry Keywords

Insurance IndustryClaims ResolutionClient Account ManagementProperty ClaimsGeneral Liability ClaimsAuto Claims

About the role

Key responsibilities & impact

Utilize Origami to track and update claims and leverage EPIC to obtain copies of policies for assigned accounts
Manage and handle claims of low complexity from intake through resolution
Actively monitor and manage multiple client accounts
Follow up on open property and casualty claims across property, general liability, and auto lines
Negotiate with adjusters on behalf of clients to drive favorable claims outcomes
Apply a proactive coverage mindset to assigned casualty claims
Develop loss analysis reports, including Loss Summaries
Prepare and organize materials for claim review and stewardship meetings
Collaborate with the Claims Intake Team to support accurate and timely claim reporting
Execute other claims-related duties as assigned

Requirements

What you’ll need

Bachelor's Degree in any field or applicable 2+ years of experience in the insurance industry
Excellent organization and time management skills
Strong communication and customer service abilities
Ability to research and analyze problems independently
Multi-tasking capability with strong attention to detail
Ability to self-check work for accuracy
Proficiency in Microsoft Word and Excel
Willingness to learn Origami and EPIC systems
Prior insurance (brokerage or carrier) experience preferred
Property and Casualty Adjuster License or willingness to obtain within 90 days required
Applicants must be within driving distance to any MMA Southeast office
Ability to commute to the office a minimum of three days per week

Benefits

Comp & perks

Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities