Marsh McLennan

Risk

• Serve as the Line 1 Risk lead for significant change and transformation activity across the Mercer Super business
• Develop, refine and operationalise tools, templates and controls for effective Risk in Change management under Mercer Super’s Risk Management Framework
• Develop and embed pragmatic, auditable risk practices across the significant change portfolio
• Produce reporting for management committees and the Board as required
• Engage stakeholders and participate in delivery team working groups to understand change initiatives and ensure appropriate risk engagement
• Design and embed processes and controls to monitor and manage delivery and delivered risks
• Assess impacts to delivered risks and develop or update controls to manage obligations and risks within appetite
• Facilitate Line 1 risk decision-making for releases and provide risk recommendations for go/no-go decisions
• Ensure appropriate control testing in BAU releases, verify operating effectiveness and maintain auditable release evidence packs
• Maintain and report on the consolidated Register of Change Risks, Issues and Actions
• Drive remediation activity, verify closure evidence and escalate unresolved high-severity risks to governance forums
• Prepare risk briefings and decision papers for governance forums, Steering Committees and Executive sponsors
• Enable reporting on operational risk KPIs and change-remediation status
• Lead and support initiatives to uplift risk-management skills and capability
• Maintain Risk in Change tools, templates and checklists to meet RMF requirements
• Coach delivery teams and business stakeholders to embed practical, auditable Risk in Change practices in BAU delivery

Senior Manager, Risk in Change

Associate

• Utilize industry-leading tools to develop and execute client projects, including wellbeing benchmarking, health vendor comparisons, and survey data
• Assist with Requests for Proposals (RFPs) to select carriers or vendors on behalf of clients
• Collaborate with senior consultants to assess client needs and develop implementation strategies
• Engage with vendors and partners to support clients' health and benefits strategies
• Support MercerWell subject matter experts with content development and delivery of innovative solutions
• Collect and analyze data to summarize information for impactful client presentations

Summer Associate, Master's Program 2027

Human Resources

• Support and lead client engagements focused on HR transformation, including HR function design, service delivery improvement, process redesign, and people program effectiveness
• Advise business leaders and HR stakeholders on HR programs, talent practices, and HR organization design
• Conduct current-state assessments, stakeholder interviews, workshops, and analysis
• Develop recommendations on HR operating model design, organizational structure, governance, process improvement, and employee-facing HR practices
• Lead or co-lead internal and client meetings
• Manage project workflows and coordinate deliverables across workstreams and stakeholders
• Analyze qualitative and quantitative data to determine project direction and identify client implications
• Create presentations, reports, summary exhibits, and recommendations for senior leadership
• Contribute to talent acquisition, performance management, promotion processes, HR technology/vendor selection, and HR organizational review engagements
• Collaborate across lines of business and with cross-functional colleagues
• Coach junior team members on analysis, work planning, and deliverable development
• Contribute to internal knowledge building, tools, methodology enhancement, proposal support, and AI-enabled project execution

Senior Human Resources Transformation Consultant

Actuary

• Communicate directly with brokers regarding client needs and advise on reinsurance programs based on risk tolerance and industry trends
• Perform calculations using specialty models and client data to assess risk exposures and project outcomes
• Review client data for reasonableness, load data into predictive models, run analyses, and share results with brokers to support reinsurance transactions
• Direct junior team members in analyzing industry and regulatory developments affecting loss liabilities and client outcomes
• Build complex MetaRisk analyses and use the model to explain assumptions and results
• Establish and maintain relationships with brokers, reinsurers, and clients to support new business development in reinsurance actuarial services
• Support reinsurance actuarial services in collaboration with brokers and client teams

Senior Actuarial Associate

Education Specialist

• Lead and execute umbrella and excess casualty placements for education clients, including complex and layered programs with tight timelines
• Develop placement strategy and carrier engagement plans tailored to education risks
• Build and maintain relationships with carrier partners and underwriters to drive outcomes on pricing, terms, and capacity
• Coordinate submission development and underwriting data flow; identify gaps and anticipate underwriter questions
• Support negotiation of coverage terms and structure, including limits, attachments, retentions, and follow-form versus standalone considerations
• Partner with client-facing colleagues to deliver a high-quality client experience
• Contribute market intelligence, best practices, playbooks, benchmarking, and lessons learned to the education placement platform
• Help develop and scale the education-specific placement offering and document repeatable approaches
• Develop understanding of clients' business priorities, risk strategies, and risk management needs
• Identify needs for new products and develop innovative client solutions
• Complete policy management activities and deliver reviewed policies to clients
• Address client inquiries as necessary
• Deliver technical expertise in the delivery and presentation of RFPs

Senior Placement Specialist – Excess Casualty – Education

• Utilize industry-leading tools in developing and executing client projects, including wellbeing benchmarking, health vendor comparisons, and survey data
• Assist with Requests for Proposals (RFPs) to select carriers or vendors on behalf of clients
• Collaborate with senior consultants to assess client needs and develop implementation strategies
• Engage with vendors and partners to support clients' health and benefits strategies
• Support MercerWell subject matter experts in content development and delivery of innovative solutions
• Collect and analyze data to summarize information for impactful client presentations
• Participate in on-demand digital video interviews through the Phenom platform if selected

Summer Associate – Master's Program 2027

Sales

• Complete an immersive 5-month training program
• Participate in insurance coverage trainings
• Learn the agency’s competitive advantages and how to sell its services and yourself as an insurance professional
• Make cold calls after training
• Set and attend meetings with prospective clients
• Win new business
• Build close relationships with Sales Management and Client Service Members
• Ensure timeframes and deliverables are met during and after the sales process
• Increase retention through quality service

Sales Executive – Training

Client Services Representative

• Support the goals, service standards and business practices of Marsh McLennan Agency
• Maintain a developmental and challenging environment through communication of regional, departmental and individual goals, quantifiable objectives and timely annual reviews
• Identify and develop leaders within the organization
• Monitor and control staffing, compensation and expenses in support of company financial goals
• Recruit new employees through industry associations, community involvement and promotion of Marsh McLennan Agency
• Identify opportunities for improved sales effectiveness while maintaining superior customer service
• Adhere to and modify operating procedures to meet evolving service goals
• Research, direct and support new technology use to achieve departmental business goals
• Implement and support change initiatives
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws
• Assist with or complete other tasks as directed by agency management

Business Insurance Client Service Manager

Consultant

• Assist with coordination, development, and execution of project plans and periodic client presentations
• Support RFP, renewal, and implementation processes for client projects
• Pull, analyze, summarize, and validate benchmark survey data for client plans
• Develop and maintain strong vendor relationships
• Identify and understand negotiable elements of underwriting calculations for all lines of coverage
• Manage post-implementation processes for all lines of insurance coverage
• Coordinate renewal processes, census data, Schedule A requests, and ERISA Wrap documents
• Respond to client inquiries by email, phone, and other information requests
• Review plans for design accuracy and discrepancies
• Conduct initial research for client projects and coordinate information and presentations with vendors
• Assist with open enrollment and other employee-related communications
• Coordinate billing and claim issues between clients and vendors
• Collaborate with sales professionals, Consultants, and insurance carrier partners to support clients and team success
• Provide employee benefits expertise to help clients understand how insurance solutions support long-term strategies

Associate Consultant, Employee Health & Benefits

Account Executive

• Gather current coverage information from prospects
• Evaluate and analyze data and prepare comprehensive risk evaluations, including product and service requirements
• Review and interpret carrier contract language to deliver optimal client coverage recommendations
• Work with Business Development Executives and Client Advisors to grow and expand referral sources
• Negotiate with primarily multiple HNW insurance carriers to provide comprehensive coverage options outlined in proposals
• Generate referrals from centers of influence
• Meet new business development goals and forecasting
• Practice techniques introduced through Sales Training to enhance skills and performance
• Use Salesforce to complete funnel and internal information tracking reports
• Use the EPIC Agency Management System to enter and maintain account information
• Ensure regulatory requirements and internal policies and procedures are followed

Sales Consultant, Risk

General

• Collect and analyze healthcare claims and utilization data, including cost projections and evaluations
• Support the Request for Proposal (RFP) process on behalf of clients
• Assist senior consultants in reviewing client needs, identifying suitable approaches, and supporting implementation strategies
• Model employee benefit contributions to help meet employer objectives
• Prepare client deliverables and communications, including reports, spreadsheets, and presentations
• Support the National Survey of Employer-Sponsored Health Plans to create employer health and benefits benchmarks
• Work alongside U.S. Health & Benefits consultants serving clients
• Participate in a hybrid schedule with at least three days per week in the office

Health and Benefits Intern, College Program 2027

• Lead HR management support across Central and Eastern Europe
• Ensure HR policies, practices, and programs align with business and people strategies
• Partner with People Managers and Business Leaders to deliver the CEE people agenda
• Provide guidance on colleague matters and drive consistent, high-quality HR delivery across 15 countries
• Lead, coach, and support a team of six HR Business Partners
• Lead regional HR support across CEE for Marsh Risk, Marsh People and Investment, Marsh RE, and Corporate/Tech
• Oversee HR processes, initiatives, and core people programs across the full employee lifecycle
• Advise, coach, and support People Managers across the region
• Partner with HR Services and Centers of Excellence to deliver regional and enterprise HR initiatives
• Ensure employee relations matters are managed effectively in line with risk, compliance, and business requirements
• Support implementation of compensation, performance, and talent review processes
• Ensure clear priorities, resource planning, coordination, and timely delivery of projects
• Drive consistency and continuous improvement in HR delivery across countries
• Act as a trusted HR partner to senior stakeholders and contribute to the regional people strategy
• Report directly to the Europe HR Integration and Delivery Leader and indirectly to the CEE Marsh People Leader

Lead HR Manager, Central and Eastern Europe

• Collect and analyze healthcare claims and utilization data, including cost projections and evaluations
• Support the Request for Proposal (RFP) process on behalf of clients
• Assist senior consultants in reviewing client needs, identifying suitable approaches, and supporting implementation strategies
• Model employee benefit contributions to help meet employer objectives
• Prepare client deliverables and communications, including reports, spreadsheets, and presentations
• Support the National Survey of Employer-Sponsored Health Plans to create employer health and benefits benchmarks
• Work alongside Marsh’s U.S. Health & Benefits consultants

Health and Benefits Intern

• Lead overall client strategy, engagement, and retention in partnership with the Producer
• Manage annual service plans, calendars, and meeting cadence
• Own renewal and marketing strategy, including proposal evaluation, plan/rate comparisons, and recommendations for complex lines
• Lead vendor negotiations and coordinate internal resources to deliver client work on time and to quality standards
• Oversee financial and claims reporting and analysis, including monthly claims and high-cost claimant analysis
• Communicate reporting results and implications to clients
• Develop and deliver contribution modelling and budget scenarios
• Coordinate open enrolment planning and execution, including meetings, communications, and internal readiness
• Ensure compliance deliverables are completed, including audits, testing, required filings, and fees
• Implement compliance dashboards as applicable
• Manage escalated and complex service issues
• Keep the Producer informed of significant client changes, risks, and opportunities
• Identify and promote additional lines of coverage and solutions
• Conduct executive-level client communication and presentations
• Attend in-person client-facing meetings as required

Employee Health & Benefits Account Executive

• Provide leadership and supervision to the Business Insurance Service team
• Ensure retention and talent development of quality employees
• Execute departmental initiatives aligned with business strategies and objectives
• Support training and quality assurance programs
• Participate in recruiting, hiring and onboarding new colleagues
• Monitor and address employee workload and capacity
• Ensure compliance with corporate programs and policies, including PTO, attendance, travel and expense reimbursement
• Conduct regular one-on-one sessions, team meetings and departmental initiatives
• Ensure agency management systems, files and operational procedures follow MMA quality standards
• Conduct annual performance and compensation reviews
• Develop personal development goals and discuss career paths
• Manage annual budgets and key performance indicators reflecting growth goals and business conditions
• Promote knowledge sharing regarding workflow, markets, products, legislative issues and best practices
• Participate in leadership development training
• Participate in local and regional workgroups and communicate trends, challenges, strategies and opportunities to local office teams