Senior Human Resources Transformation Consultant

Marsh McLennan

HR transformation consultant leading client engagements on workforce strategy, operating models, and HR technology at Mercer. Advising senior stakeholders and delivering data-driven organizational recommendations.

Posted 9/10/2026full-timeLos Angeles • California, Washington • 🇺🇸 United StatesSenior💰 $129,600 - $259,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR transformation, organizational design, and process improvement, with a strong ability to analyze data and create executive-ready presentations. Proven experience in managing client engagements and mentoring junior team members while effectively collaborating with cross-functional teams.

Highest-signal resume keywords

HR TransformationOrganizational DesignProject ManagementData AnalysisClient Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR StrategyProcess RedesignTalent AcquisitionPerformance ManagementGovernanceHR Technology ManagementAnalytical SkillsPresentation DevelopmentOrganizational EffectivenessAttention to Detail

Soft Skills

Strong Communication SkillsProblem-Solving SkillsCoachingCollaborationFacilitation

Tools & Technologies

PowerPointExcelHCM TechnologyAI AgentsGPTs

Industry Keywords

HR Function DesignService Delivery ImprovementStakeholder InterviewsEmployee ExperienceChange Adoption

About the role

Key responsibilities & impact

Support and lead client engagements focused on HR transformation, including HR function design, service delivery improvement, process redesign, and people program effectiveness
Advise business leaders and HR stakeholders on HR programs, talent practices, and HR organization design
Conduct current-state assessments, stakeholder interviews, workshops, and analysis
Develop recommendations on HR operating model design, organizational structure, governance, process improvement, and employee-facing HR practices
Lead or co-lead internal and client meetings
Manage project workflows and coordinate deliverables across workstreams and stakeholders
Analyze qualitative and quantitative data to determine project direction and identify client implications
Create presentations, reports, summary exhibits, and recommendations for senior leadership
Contribute to talent acquisition, performance management, promotion processes, HR technology/vendor selection, and HR organizational review engagements
Collaborate across lines of business and with cross-functional colleagues
Coach junior team members on analysis, work planning, and deliverable development
Contribute to internal knowledge building, tools, methodology enhancement, proposal support, and AI-enabled project execution

Requirements

What you’ll need

Bachelor’s degree required
5+ years of relevant experience in consulting, HR transformation, HR strategy, organizational effectiveness, or a related people consulting environment
Experience supporting and/or leading projects involving HR transformation, HR process redesign, organizational design, HR service delivery, HR technology/vendor management, talent processes, or performance management
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Experience creating polished client-ready presentations and reports
Experience managing multiple priorities in a fast-paced, client-service environment
Ability to work effectively with senior stakeholders, project leads, and cross-functional teams
Proficiency in PowerPoint and Excel
Strong project management, organization, and attention to detail
Experience leading workstreams or day-to-day delivery for HR transformation engagements
Experience with HR operating model design, HR organizational review, process redesign, talent acquisition transformation, performance management redesign, and promotion process improvement
Awareness of HCM or point-solution technology used to power HR
Ability to connect business strategy to HR program and operating model decisions
Experience structuring executive-ready materials from data and analysis
Comfort facilitating client discussions, working sessions, and stakeholder interviews
Experience mentoring junior consultants
Exposure to governance, service delivery, employee experience, change adoption, or HR technology enablement
Experience building AI agents, GPTs, or similar tools
Must work from the local office or onsite with clients at least three days per week

Benefits

Comp & perks

Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Performance-based incentives may be available
Flexible working arrangement through hybrid work
Ongoing development opportunities
Supportive leadership
Inclusion, flexibility, and support to thrive in work and career