Product Specialist

• Gain a comprehensive understanding of the complete process and application details related to handheld laser products.
• Identify and evaluate manufacturing constraints/opportunities in collaboration with targeted customers.
• Provide strategic training and technical support for key partners.
• Conduct product demonstrations to showcase the value of handheld laser products and drive conversions.
• Coordinate the appropriate divisional resources to assist with specific sales opportunities.
• Liaise regarding competitive positioning, innovation opportunities, voice of customer needs, and provide expertise to regional teammates to support the presentation of the handheld laser value proposition.
• Develop compelling, fact-based ROI capital equipment sales presentations for handheld laser solutions.
• Implement ROI solutions that monetize the value of handheld laser solutions for end-user customers.
• Provide regular reports on activities, opportunities, and status with operating units.
• Qualify leads, aligning with Handheld Laser solution, managing the opportunity funnel.
• Maintain consistent verbal and written communications and key activities between sales resources, distributor partners, key end-users, and the Precision Welding Solutions Division.
• Collaborate with the ITW welding sales team on collaborative account planning to convert/earn end-user business.
• Effectively manage the assigned territory and prioritize through an 80/20 mindset focusing on key accounts and activities.

Laser Welding Product Specialist

Engineering Manager

• The Product Manager leads the strategy and drives the commercial performance of a portfolio of software and equipment products, while partnering with Product Owners to ensure effective execution.
• This role owns product P&L, drives growth, and aligns product direction with business goals and market opportunities.
• Leveraging customer and market insights, the Product Manager defines value-driven solutions, supports go-to-market execution, and partners cross-functionally to deliver high-impact results.
• Define and own the long-term product vision and multi-year roadmap across product lines (e.g., IntelliVIEW, eShop, Equipment Software)
• Own product-level P&L, including revenue growth, profitability, and market penetration
• Monitor product performance metrics and adjust strategy to maximize value and ROI
• Lead deep market analysis including CM/LBM trends, competitive landscape, and emerging technologies (e.g., automation, CAD/CAM, cloud solutions)
• Develop and support go-to-market strategies for new products and major releases
• Enable sales teams through training on product positioning, competitive differentiation, and objection handling
• Participate in key customer meetings, sales cycles, and industry events to support growth and gather insights
• Build and maintain relationships with strategic accounts and industry influencers
• Propose and prioritize product investments based on ROI, customer impact, and strategic alignment
• Communicate product vision, strategy, and performance to executive leadership and stakeholders
• Ensure alignment across Product Owners, Engineering, Sales, Marketing, Support, and Operations
• Translate business strategy into clear direction for Product Owners and delivery teams

Product Manager – Truss Software

Sales

• Take ownership in delivering sales goals
• Expanding share of wallet
• Actively seek and develop new opportunities

Regional Sales Manager

Account Executive

• Primarily focuses on high potential lumberyard, hardware and distribution partners in their territory and establishes relationships with decision makers by calling on the headquarters as well as individual locations generating a top down as well as bottom up sell in approach
• Grow sales with key lumberyards in territory through store training, demos, shelf management, and demand creation with key end users
• Onsite Sales demonstrations with end-users showcasing ITW product’s value prop
• Working with sales manager, build relationships with and conduct quarterly business reviews with distributor partners in territory to drive adoption of programs and promotions to drive sales.
• Assists in developing on-going/continuous market and competitive analysis (e.g. pricing, promotions, new products, new applications, etc.) of the territory by obtaining intelligence through multiple sources and participation in development of tactical and strategic territory plans
• Analyzes territory customers and sales insights to create demand and pull through of ITW products
• Actively works to enhance territory margin and market share by aggressive marketing to distributors, dealers, and key end users and implementation of regional/national account initiatives
• Keeps an active pipeline of new and existing customers and opportunities utilizing salesforce.com. All other duties as assigned

Territory Sales Representative

• Foster strong distributor relationships that advocate for and drive growth.
• Design and execute distributor training programs to ensure product knowledge and effective marketing strategies.
• Devise account plans with strategic end users and distributors to boost sales and market share.
• Manage a steady pipeline of sales opportunities, consistently progressing prospects and tracking outcomes.
• Influence top decision makers with compelling product value propositions tailored to their needs.
• Organize product trials & demos to drive conversions and cross-selling, maximizing potential.

District Sales Manager – Welding

Representative

• Create, update, and maintain Safety Data Sheets (SDSs)
• Support product label reviews to ensure required compliance information is accurate
• Respond to customer and internal requests for product compliance documentation
• Maintain compliance databases, records, and document libraries
• Support monitoring of regulatory changes and update documents where required
• Work with EHS, R&D, commercial, and operations teams on product compliance matters
• Ensure documentation is accurate, organised, and audit-ready
• Support continuous improvement of product stewardship processes

Product Stewardship Representative

Manager

• Drive Strategic Impact: Lead the monthly demand planning process and deliver an aligned six-month forecast that supports business revenue objectives while maintaining service levels, inventory targets, and financial performance.
• Innovate for the Future: Champion continuous improvement initiatives across planning processes and systems, acting as the key business expert for planning tools and driving efficiencies that enhance forecast accuracy and inventory performance.
• Foster Global Collaboration: Partner across Sales, Marketing, Finance, Account Management, Supply Planning, and a network of approximately 80 suppliers to ensure alignment, manage risk, and respond effectively to changing market demands.
• Develop High-Performing Teams: Lead, coach, and develop a team of planners, fostering accountability, problem-solving capability, and a collaborative culture focused on delivering exceptional results.

Demand Planning Manager

Sales Engineer

• Lead the charge in driving sales growth and cementing Instron’s position as a market leader in the Southeast Region
• Work closely with the sales team to identify and qualify sales leads
• Conduct compelling product demonstrations and technical presentations
• Develop and implement a proactive territory management plan
• Cultivate strong relationships with customers
• Stay up to date with industry trends, market developments, and competitor activities
• Travel within the Southeast Region to visit customers and attend trade shows

Senior Sales Engineer

• Responsible for total sales of assigned product segment and SKUs within a defined geographic territory.
• Will be expected to meet or exceed the sales plan for the defined territory for the sales period.
• Develop a distribution partner strategy for the assigned region.
• Develop and document a strategic vision to grow with end users within the assigned territory.
• Identify product conversion opportunities, engage in/coordinate product trials, and negotiate commercial terms as necessary.
• Utilize SalesForce.com for all documentation required within the region.
• Coordinate and communicate as necessary on open orders, shipping, accounts receivable, etc.
• Attend business meetings, trade shows, or other required industry/business events.
• Execute any ad-hoc or newly introduced projects, plans, campaigns, or initiatives as needed.

Regional Sales Representative

Field Engineer

• Responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation on a wide range of Instron’s products
• Work from home, out of the East Granby, CT/Springfield, MA area
• Provide a company vehicle, appropriate tools/equipment, including a laptop computer and cell phone
• Regional responsibility in the greater New Haven Area
• Occasional travel to other locations in the US may be required, with as much as 30% overnight travel

Field Service Engineer

Full-stack Engineer

• Deliver high quality features and bug fixes in legacy and new systems.
• Work with SQL Server, writing queries and stored procedures and making schema changes
• Own development tasks end-to-end, from requirements gathering through to delivery, with a careful and pragmatic approach to legacy systems.
• Contribute to internal tools and APIs where appropriate.
• Contribute to automated and unit testing to ensure software quality is maintained
• Participate actively in peer code reviews and the agile scrum process

Software Developer

Controller

• Report to the Division Controller and contribute to the strategic direction of the Division
• Help leaders throughout the business understand how their choices impact financials
• Set high standards for performance for self and team
• Work to meet or exceed expectations, instill ownership and accountability in people
• Delegate and follow-up effectively
• Understand all functional areas of the business and what drives results
• Demonstrate strong strategic insight and anticipate future trends
• Ensure integrity of quantitative and qualitative data shared with senior management
• Present well-rounded recommendations as input for business decisions based on facts and solid data
• Empower, coach, and facilitate others in 80/20 and the ITW toolbox
• Identify, communicate, and train others on key business drivers
• Finalize corporate monthly, quarterly & annual submissions
• Support Sales/Marketing teams with pricing & negotiations
• Ownership of full US Financials and reviewing/approving monthly financials and reconciliations
• Identify and Lead ITW Toolbox initiatives
• Perform ad hoc projects/analysis as requested.

Operations Controller

Technician

• Provide on-site support to Hobart Service customers
• Install and service commercial food equipment
• Maintain, diagnose, and repair mechanical commercial food equipment
• Complete and document preventative maintenance
• Maintain assigned company assets including vehicle and tools

Service Technician II

• Develop strategies to grow key distributor accounts and market share.
• Identify growth opportunities in your area and align strategies for success.
• Build strong relationships with distributor leaders to drive growth through ITW solutions.
• Lead sales meetings with distributors to discuss growth, insights, and future opportunities.
• Regularly report on distributor progress, offering solutions to overcome challenges.
• Use programs and reports to protect existing sales and build distributor loyalty.
• Hold monthly reviews with regional sales teams on distributor progress.
• Implement programs and promotions to boost ITW sales and market share.
• Enhance distributor showrooms to improve customer experience.
• Provide training on ITW products, marketing, and business processes.
• Position new and popular products in distributor locations and online.
• Work with regional teams on events and trade shows to support sales.
• Analyze market data to drive demand and identify new opportunities.

Commercial District Manager

Account Manager

• Establish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction.
• Develop and implement a robust plan to achieve significant growth within the Coatings and Grouting related industries.
• Tactical and operational planning with Segment Manager to determine primary objectives within accounts.
• Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
• Develop and report accurate sales forecasts by account, product line, and understand changes in demand.
• Identify and resolve customer pain points and offer solutions.
• Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework.
• Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business.
• Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM.
• Participate in market/channel projects as required to support the overall business strategy.
• Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
• Promote, support, and adhere to all safety and quality related policies and procedures.