Key Account Manager – Specialty Coatings

ITW

Key Account Manager responsible for managing key accounts and driving sales growth in specialty coatings. Collaborating on strategic initiatives and enhancing customer satisfaction within the industry.

Posted 7/10/2026full-timeRemote • 🇸🇪 SwedenMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Establish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction.
Develop and implement a robust plan to achieve significant growth within the Coatings and Grouting related industries.
Tactical and operational planning with Segment Manager to determine primary objectives within accounts.
Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
Develop and report accurate sales forecasts by account, product line, and understand changes in demand.
Identify and resolve customer pain points and offer solutions.
Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework.
Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business.
Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM.
Participate in market/channel projects as required to support the overall business strategy.
Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
Promote, support, and adhere to all safety and quality related policies and procedures.

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience
3+ years of sales experience within the Heavy industry segments Mining and/or Petrochem are required
Prior experience selling to Equipment OEM’s, Industrial Contractors; EPC’s
Experience in selling engineered and technical products
Epoxy Coatings and backing compound experience strongly preferred
Familiarity with Sales Processes and CRM - specifically Sales Force
Proficiency in MS Office Suite
Must have a Valid Driver’s License and the ability to travel 60% - 70%
Ability to sit and stand for up to 8 hours/day

Benefits

Comp & perks

Growth and development opportunities
Entrepreneurial culture

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales StrategySales ForecastingAccount DevelopmentTechnical Product KnowledgeCRM UtilizationMarket AnalysisSales Process FamiliarityCustomer SolutionsOperational PlanningProduct Launch Support

Soft Skills

Relationship BuildingEffective CommunicationCustomer Service OrientationProblem SolvingCollaboration

Certifications

Valid Driver’s License