Hyatt

Brand Manager

• Support the development and evolution of brand positioning, value propositions, and brand frameworks across the Classics portfolio
• Translate brand strategy into clear, actionable guidance that informs the guest experience, programming, and on-property execution
• Partner cross-functionally to ensure brand consistency across key touchpoints, including the guest journey, design direction, and brand standards
• Contribute to the development of brand tools, frameworks, and resources that enable hotels to deliver on the brand promise
• Leverage insights, competitive analysis, and performance data to inform brand strategy and identify opportunities for growth and differentiation
• Support the execution of key brand priorities, ensuring alignment across strategy, experience, and marketing initiatives
• Lead and support the development of integrated marketing strategies that drive brand awareness, preference, and commercial impact
• Collaborate with internal and external partners to bring brand campaigns, content, and storytelling to life across channels
• Guide the development of brand messaging and content that reflects each brand’s positioning and resonates with target audiences
• Partner closely with World of Hyatt and broader commercial teams to ensure Classics brands are strategically represented across loyalty marketing, promotions, and member communications—maximizing visibility, driving engagement, and strengthening each brand’s role within the broader Hyatt ecosystem
• Partner with digital, social, and content teams to ensure cohesive and compelling brand expression across all platforms
• Support campaign planning, execution, and performance tracking, using insights to optimize future marketing efforts
• Contribute to the development of brand marketing toolkits and guidance for hotel teams to enable strong, on-brand local execution
• Collaborate closely with teams across Brand Experience, Commercial, Digital, Operations, and Development
• Manage and prioritize multiple projects, ensuring alignment with brand priorities and timelines
• Contribute to a high-performing, collaborative team culture grounded in insights, creativity, and strategic thinking

Senior Manager, Global Brand Strategy – Marketing

Financial Planning and Analysis

• Support efforts to arrange financing for Hyatt’s hotel partners
• Support financing deal negotiation, assist in transaction closing process
• Prepare deal approval memos, presentations, status update materials for senior leadership
• Maintain and monitor Hyatt’s investment portfolio, prepare performance analytical reports for senior leadership
• Use AI enabled tools and platforms to streamline routines and create reporting tools for senior leadership decision making
• Participate in ad hoc projects to support broader Corporate Finance team

Senior Analyst, Project Finance

Solutions Engineer

• Work closely with Data Engineering, Data Product Management and Data Science teams to meet data requirements of various initiatives in Hyatt.
• Work on the creation of the Hyatt Enterprise Data Platform.
• Shape and build new analytical solutions to deploy in support of internal clients.
• Create solutions to drive innovation.
• Recommend tools and capabilities based on research of the current environment and knowledge of on-premises, Cloud-based, and hybrid resources.
• Collaborate with engineering, architecture, and migration teams to inform strategy and architecture design.
• Design/prototype using multiple techniques and new technologies.
• Broaden skillset into areas like automation, scripting, and containerization while developing critical systems for several internal clients.
• Lead efforts to design and implement data solutions for data migration, data delivery and ML pipelines.
• Build resilient, reliable, performant and secure Data Platform and Applications.
• Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation.

Cloud Solution Architect

Customer Support

• Identify customer information and requests
• Research and locate needed information using available databases and resources
• Respond to requests from Hyatt guests regarding invoice and folio requests
• Forward inquiries to appropriate department when applicable
• Resolve all guest inquiries with professionalism and courtesy

Customer Service Folio Agent – Part-Time

Sales

• Develop and execute targeted strategies to achieve group revenue goals, with focus on high-rated corporate retreats, incentive programs, and private events.
• Proactively identify and secure new business across key feeder markets and emerging segments.
• Build and maintain strong relationships with planners, corporate decision-makers, and luxury travel intermediaries.
• Manage inbound lead flow with disciplined response times, follow-up, and conversion focus.
• Structure and close deals that align with rate integrity and overall resort strategy.
• Monitor trends, competitor positioning, and demand patterns to inform strategy.
• Partner with Sales Leadership and Revenue Management to optimize pricing, mix, and total revenue contribution.

Group Sales Manager

Manager

• Lead end-to-end execution of enterprise learning programs focused on Leader Learning and Core Management Capabilities, ensuring alignment to timelines, quality, and outcomes
• Own day-to-day program operations, delivery cadence, and risk mitigation
• Design and oversee blended, user-centered learning experiences that drive real-world application
• Translate business needs into learning strategies, program plans, and actionable roadmaps
• Drive stakeholder alignment and prioritization across cross-functional partners as the primary point of contact
• Oversee content strategy; Create or curate content, ensuring clarity, relevance, and scalability of complex topics
• Continuously evaluate and improve programs using learner feedback and data
• Establish governance and ensure alignment with enterprise standards and Hyatt brand expectations
• Define success metrics, analyze performance, and communicate actionable insights
• Leverage AI tools to improve speed, quality, and iteration across program design and execution

Manager, Learning & Capability Building – Leader Learning & Core Capabilities

• Support development and implementation of commercial standards and frameworks aligned to brand intent and strategic priorities.
• Use performance data and insights to identify gaps in demand, execution, or resourcing and inform focus areas.
• Partner cross-functionally to align commercial priorities and demand strategies to brand value propositions.
• Embed commercial standards into Brand Protection Programs (FIP, BCP, QA), training materials, and policies.
• Support standards that maintain brand distinctiveness and quality while enabling practical execution.
• Collaborate with Operations to bridge commercial and operational standards, balancing consistency with flexibility.
• Translate brand positioning into B2B enablement tools and guidance, collaborating across CS functions.
• Support governance, adoption tracking, and continuous refinement of standards.
• Champion the essentials vision and strategic framework with other Hyatt colleagues within the Corporate and regional offices to ensure full support and alignment.

Manager, Commercial Strategy – Essentials

Vice President

• Interface directly with hotel owners, property leadership teams, and regional partners to build trust, alignment, and shared accountability for topline performance.
• Represent the Commercial Services function in owner discussions, ensuring transparent communication, data‑driven insights, and a balanced approach to strategic decision‑making.
• Act as a connector between field and corporate teams, ensuring property-level needs are clearly communicated and understood across the organization.
• Engage closely with assigned properties to ensure the Strategic Revenue Plan is designed, aligned, and executed to meet or exceed ownership expectations.
• Support the creation, refinement, and continuous improvement of the Strategic Revenue Plan—including pricing, segmentation strategy, demand generation, and market share objectives.
• Partner with hotels to identify performance gaps, develop corrective action plans, and drive sustainable improvements toward stabilization and long‑term revenue growth.
• Monitor key sales, revenue, and market metrics to support data‑driven strategies and ensure alignment with enterprise commercial priorities.
• Liaise between hotel teams and corporate commercial functions (Revenue Management, Sales, Digital, Loyalty, Brand, Marketing and Analytics) to ensure full activation of enterprise resources at the property level.
• Manage sales, revenue and marketing related hotel escalations, working with leaders at both property and corporate levels to diagnose issues and implement effective solutions.
• Ensure effective tactical sales planning, segment deployment, and account management practices are in place across assigned hotels.
• Contribute to the development and execution of topline revenue generation strategies that align with enterprise goals and drive RevPAR penetration and market share gains.

RVP, Commercial Services – Americas

Operations

• Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence.
• Ensure each property authentically represents the vision, values, and standards of Hyatt’s luxury brands.
• Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities.
• Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence.
• Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt.
• Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation.

Vice President of Field Operations – Luxury

Project Manager

• Monitor and manage BirchStreet-related inquiries submitted through the ServiceNow queue; provide timely and accurate responses to internal and external stakeholders.
• Investigate and resolve BirchStreet approval matrix errors, ensuring compliance with corporate policy and appropriate escalation where necessary.
• Coordinate BirchStreet system configurations for new hotel builds, including user setup, approval workflows, and catalog management.
• Support property transitions, including ownership changes, deflagging, or shifts to franchise management, by ensuring continuity and compliance in procurement systems.
• Collaborate with Procurement and Finance teams to assist in rollout of BirchStreet AP module in the Americas, including supplier onboarding, data clean-up, and configuration of approval matrixes.
• Liaise with hotel teams and corporate departments to gather requirements, document processes, and provide training for BirchStreet system enhancements or new feature deployments.
• Track project timelines and deliverables, ensuring assigned tasks related to system implementations and purchasing projects are completed on schedule.
• Analyze system usage and user feedback to identify recurring issues or opportunities for improvement and propose enhancements accordingly.
• Conduct testing and validation for new BirchStreet functionality, upgrades, or process changes prior to deployment.
• Provide cross-functional administrative support to the Operational Procurement team as needed, including reporting, data entry, and special projects.
• Create and maintain accurate documentation related to system setups, SOPs, user guides, and training materials to support ongoing learning and adoption.
• Conduct system training sessions training hotel users, collecting feedback, and helping ensure smooth adoption of new tools or modules.
• Evaluate other procurement or inventory systems when requested, providing feedback or comparison insights related to system functionality, user experience, and operational fit.

Procurement Project Coordinator – BirchStreet

Data Engineer

• Collaborate with product managers, data scientists, engineering, and program management teams to define product features, business deliverables and strategies for data products.
• Collaborate with business partners, operations, senior management, etc. on day-to-day operational support.
• Support operational reporting, self-service data engineering efforts, production data pipelines, and business intelligence suite.
• Interface with multiple diverse stakeholders and gather/understand business requirements, assess feasibility and impact, and deliver on time with high quality.
• Design appropriate solutions and recommend alternative approaches when necessary.
• Work with high volumes of data, fine tuning database queries and able to solve complex technical problems.
• Contribute to multiple projects/demands simultaneously.
• Work in a fast paced, collaborative, and iterative environment.
• Exercise independent judgment in methods and techniques for obtaining results.
• Work in an agile/scrum environment.
• Use state of the art technologies to acquire, ingest and transform big datasets.

Senior Data Engineer

Product Manager

• Define and guide the development of business-critical, scalable, and robust data and AI products that support enterprise planning, management reporting, forecasting, scenario modeling, causal analysis and valuation insights.
• Guide data and AI product research, facilitate product strategies, design solutions, and guide Hyatt's agile development and product roll-out processes.
• Be part of a global data and AI community and work in cross-functional and agile project teams alongside business stakeholders, Data Engineers, Data Stewards, Data Scientists, Machine Learning Engineers, and executives to deliver highly trusted products used globally.

Data and AI Product Manager

Machine Learning Engineer

• Design and implement end-to-end ML systems, including data ingestion, feature processing, model training, and model serving
• Architect and deploy scalable AI services supporting real-time and batch inference use cases
• Build and maintain ML infrastructure across cloud environments (e.g., EC2, EKS, SageMaker, specialized inference hardware)
• Develop and evolve MLOps platforms, including training pipelines, deployment workflows, feature stores, and model observability
• Implement CI/CD and infrastructure-as-code patterns to automate model lifecycle management
• Optimize model training and inference performance for cost, latency, and hardware efficiency
• Monitor production ML systems for accuracy, reliability, and operational health
• Partner cross-functionally with data engineering, architecture, governance, and security teams to ensure compliant and scalable solutions
• Mentor team members on ML engineering, system design, and operational best practices
• Contribute to special initiatives that advance AI platform maturity and engineering standards

Senior Machine Learning, MLOps Engineer

Network Engineer

• Be responsible for the design, operation, and continuous improvement of our Back-of-house networks in our Managed properties, contact centers and corporate offices, ensuring high availability, performance, and security across our data center environments.
• Design, implement and support new and existing services for customers and business partners.
• Improve performance and availability of existing networks and services.
• Research, track, document, publish, maintain and deliver on network policies and procedures.
• Work with management to improve process, procedures and reduce inefficiencies.
• Out of the box thinking – text book solutions are not always the best answer.
• Mentor, train and assist team members

• Responsible for the design, operation, and continuous improvement of Arista-based leaf-spine network fabric, ensuring high availability, performance, and security across our data center environments
• Design, implement, and operate Arista leaf-spine architectures supporting large-scale, high-availability environments
• Manage day-to-day operations of the data center network, ensuring optimal performance, resiliency, and uptime
• Configure, monitor, and troubleshoot Arista switches using EOS and CloudVision (CVP)
• Support and optimize EVPN/VXLAN-based overlay networks and BGP underlay routing
• Continuously improve network performance, latency, and traffic flow across the fabric
• Develop and execute hardware and software upgrade strategies across Arista, Cisco, and Palo Alto platforms
• Perform impact analysis, risk assessments, and validation testing for network changes
• Create detailed implementation and rollback plans to ensure safe execution
• Implement and manage data center security controls using: Cisco Firepower (FTD/FMC), Palo Alto Networks firewalls
• Design and enforce segmentation, access control, and threat prevention policies
• Partner with security teams to align with enterprise security architecture and compliance requirements
• Collaborate with Systems Engineering, Database, Platform Engineering, and Security teams to support application and infrastructure needs
• Contribute to architecture discussions and design reviews for new initiatives
• Assist in troubleshooting across infrastructure layers (network, compute, storage, and applications)
• Enhance network monitoring, alerting, and observability capabilities
• Identify and implement automation opportunities using tools such as Python, Ansible, or Terraform
• Maintain accurate documentation of network architecture, standards, and operational procedures