Hyatt

Sales

• Selling guest rooms, meeting space and other Hyatt services to customer groups
• Managing accounts and conducting site inspections
• Preparing and presenting effective proposals
• Maintaining well organized documentation and reports
• Utilizing Hyatt systems and coordinating customer service requirements as appropriate
• Participating and may lead event meetings, sales and other staff meetings

Senior Sales Manager

Manager

• Own and drive Influencer Strategy & Campaign Management including developing and executing influencer marketing strategies across all four brands to support brand awareness, performance, and broader organizational goals
• Ideate and bring to life unique, creative influencer campaigns that feel culturally relevant and trend-forward
• Identify, recruit, and manage relationships with both travel and non-travel influencers across multiple platforms
• Manage all communications with influencers including contracts, travel arrangements, and marketing deliverables
• Create pitch decks and coordinate with partnership marketing and resort partners for on property stays
• Coordinate all influencer travel and briefing
• Create recap decks, analyze performance and provide insights on future campaigns
• Own and drive non-travel partnerships
• Identify new influencer strategies including sourcing and working with influencers who are posting without traveling.
• Guide the direction for talking points and monitor and report on performance
• Drive cross functional implementation of influencer content to increase brand awareness and usage
• Manage influencer landing pages with content and email teams
• Manage SEO tests in collaboration with performance marketing team
• Work closely with paid social team and agency
• Work closely with email team to implement influencer content
• Work with AB testing team on new ideas for influencer content implementation
• Own and manage implementation of creator paid social content
• Ideate and create all necessary assets for paid social to drive engagement.
• Work directly with the paid social channel manager on strategies.
• Work with agency partners to turn out monthly content in a timely manner to share with the paid social team.
• Manage and maintain tracking documents of usage rights for paid social team
• Manage and Execute events, PR trips & activations
• Lead influencer event strategy and execution, including ideation, planning, and on-site management
• Manage and organize influencer events in major U.S. markets
• Support and execute large-scale PR trips, including coordination with internal teams and external resort and destination partners in partnership with agencies
• Coordinate influencer travel, accommodations, itineraries, and on-site activities in partnership with internal teams and external agencies
• Manage Budget and Operations
• Own influencer marketing budgets, including forecasting, tracking, and reconciliation
• Manage influencer payments, vendor setup, marketing credit card coding, and financial tracking
• Own and Manage Reporting
• Track and report on influencer performance metrics on a weekly and monthly basis
• Analyze campaign results and deliver detailed recaps and insights to stakeholders
• Work with analytics team on UTM tracking and reporting
• Evaluate campaigns and future decisions based on data and performance
• Coordinate Nobel Beach Prize Influencer Program
• Source NBP judges
• Coordinating judging program with content team
• Assist with the Nobel Beach Prize influencer program, including campaign execution and reporting
• Be trend focused and creative in ideation of new tactics, strategies and ideas
• Stay ahead of influencer, social, and cultural trends and proactively bring new ideas, platforms, and partnership opportunities to the organization
• Explore new platforms, emerging creators, and innovative deliverables to evolve influencer programs
• Additional duties as needed to support influencer marketing and team goals.

Associate Manager, Media & Paid Strategy

• Localize and execute the global commercial ramp strategy with a focus on sales readiness, B2B/B2C acquisition, segmentation strategy, key account penetration, and commercial activation for new openings and conversions.
• Prioritize hotels based on commercial risk, owner expectations, and opening timelines to maximize regional impact.
• Serve as the senior regional sales lead for all ramp and performance-related activity, ensuring sales teams are prepared, resourced, and aligned prior to launch and through the ramp period.
• Work closely with Revenue and Marketing Ramp counterparts, ensure segmentation and strategic revenue plans align with market pricing and positioning to drive commercial performance objectives of each hotel.
• Collaborate closely with Revenue, Marketing, and Ramp Operations teams to deliver an integrated commercial ramp approach.
• Act as a key liaison between World of Hyatt programs/stakeholders, Hyatt’s global sales network, brand leadership, global sales operations, legal resources, regional stakeholders, and hotel teams to drive commercial results and ensure optimal market positioning.
• Serve as strategic sales advisor to owners, operators, GMs, and Directors of Sales throughout pre-opening, ramp, and performance optimization.
• Partner closely with regional Commercial Services leadership, Sales, and O&C to create integrated commercial strategies.

Director, Sales Ramp Strategy – Performance

Director

• Localize and execute Hyatt’s global commercial ramp strategy with a focus on revenue readiness, demand forecasting, market pricing, channel strategy, and segmentation optimization for new openings and conversions.
• Ensure revenue strategies reflect regional nuances, including local demand behavior, seasonality patterns, source market drivers, competitive sets, and cultural dynamics.
• Prioritize hotels based on commercial risk, opening timelines, brand impact, and owner expectations.
• Serve as the senior regional revenue lead for all ramp and revenue-related performance activity, ensuring revenue teams are aligned, resourced, and fully prepared prior to launch.
• Act as a senior revenue strategy advisor to owners, operators, GMs, and Directors of Revenue throughout the pre-opening, ramp, and stabilization periods.
• Partner with Commercial Services leadership, Sales, Digital, and O&C to create integrated commercial strategies.
• Establish and align revenue readiness milestones—including pricing recommendations, demand calendars, forecast build, inventory strategy, and channel setup—to broader ramp project plans.
• Influence owner expectations regarding pricing strategy, market positioning, performance outlook, and revenue accountability.
• Lead data-driven diagnostics to identify performance gaps in RGI, RevPAR, segmentation mix, pricing strategy, channel contribution, competitive performance, and distribution health.
• Partner with Ramp Insights & Reporting teams to analyze revenue KPIs including forecast accuracy, pickup pacing, displacement analysis, group vs. transient mix, channel profitability, and pricing competitiveness.
• Develop and deliver tailored “revenue glide paths to success” with tactical and strategic actions for under-performing assets.
• Track and measure impact of revenue interventions, adjusting the strategy as needed to drive sustained improvement.
• Share learnings across global and regional commercial teams to elevate future openings and revenue practices.

Director, Revenue Ramp Strategy – Performance

Data Analyst

• Collect, analyze, and interpret HR and operational data to support decision-making
• Develop and maintain KPIs and performance metrics aligned with business objectives
• Manage and update databases, including personnel catalogs and vacation records
• Prepare and monitor labor cost reports, including budget and forecast analysis
• Design and deliver dashboards and visual reports for various stakeholders
• Ensure data accuracy, integrity, and compliance with company standards
• Collaborate with Finance and Operations teams to identify reporting needs
• Provide recommendations based on data trends and insights.

HR Data Analyst

Procurement

• Developing and executing purchasing and sourcing strategies
• Supporting hotels and internal colleagues with procurement guidance and solutions
• Managing supplier relationships, contract negotiations, and supply continuity
• Providing oversight of inventory planning to support hotel operations and service delivery
• Partnering with cross-functional teams on sustainability, cost efficiency, and scalability initiatives
• Ensuring purchased goods meet quality standards and specifications
• Contributing to special projects and cross-functional initiatives as needed

Procurement Specialist

Customer Support

• Respond to phone calls, emails, and additional guest inquiries
• Conduct in-depth research to resolve guest concerns

Customer Service Phone Agent

Marketing

• Drive property-level revenue through marketing plans addressing local and regional business objectives
• Collaborate closely with corporate and hotel teams such as Sales, Revenue Management, and Digital
• Identify revenue-making opportunities and execute promotions and programming in the field for designated hotels
• Develop annual digital marketing plans to maximize hotel revenue production and guest engagement initiatives
• Provides consultation for hotel openings and renovations to maximize business performance
• Counsel hotels on managing Hyatt's preferred marketing agencies and suppliers
• Provides regular reporting and insights on marketing initiatives
• Ability to travel up to 40%

Field Marketing Manager

Human Resources

• Accountable for the execution of multi-year talent strategies aligned with business priorities.
• Partner with senior leaders to drive organizational design, workforce planning, and transformation initiatives that enable business priorities and enhance agility and efficiency.
• Serve as a trusted advisor to senior leaders on corporate functions matters.
• Deliver development strategies, including succession planning, organizational development, and capability building in the corporate functions.
• Champion a high-performing culture that supports attraction, engagement, and retention.
• Lead, develop and inspire a high-performing team of HR, and Culinary & Facilities professionals, ensuring excellence in execution and delivery of services.
• Provide senior leadership oversight of Corporate Headquarters operations, delivering a safe, collaborative, and welcoming workplace environment.

Vice President, Corporate Human Resources

Full-stack Engineer

• The Lead Product Engineer provides technical direction and leadership across multiple teams and initiatives
• You’ll guide architectural decisions, influence engineering strategy, and ensure alignment between technology solutions and Hyatt’s digital vision
• This role combines deep hands-on technical expertise with mentorship and strategic oversight
• Lead Engineers help shape the roadmap, define technology standards, and foster an engineering culture centered on innovation, collaboration, and operational excellence.
• Define and communicate technical vision, architecture, and standards for critical systems
• Lead design and delivery of large-scale, cross-functional initiatives
• Partner with engineering management to plan and prioritize team objectives
• Mentor and develop engineers at all levels through coaching and feedback
• Evaluate and implement emerging technologies that drive innovation and efficiency
• Establish best practices for scalability, security, and DevOps automation
• Represent Product Engineering in strategic planning and technical governance forums
• Serves as a key technical authority within the organization, influencing product strategy and engineering excellence across teams.

Lead Product Engineer

• Develop Adobe Experience Manager (AEM) components, templates, and workflows that support scalable and flexible content authoring.
• Build a hybrid CMS platform that powers experiences across mobile apps, websites, chatbots, and booking systems.
• Build and maintain authoring tools within AEM that streamline content creation and publishing for internal teams.
• Develop and maintain APIs and GraphQL endpoints that serve content to multiple platforms, ensuring consistency, performance, and flexibility.
• Collaborate with product managers, QA engineers, and other developers to streamline content operations and drive innovation in digital publishing.
• Contribute to architectural decisions and technical strategy for content-driven applications, with a focus on modularity, reusability, and accessibility.

Senior Product Engineer – Full Stack

• Collaborating closely with the broader customer and hotel teams in the markets you are deployed to.
• Driving high-value revenue across Hyatt’s Essentials portfolio, specifically impacting new hotel openings and emerging markets.
• Researching and evaluating accounts with potential to produce across Hyatt brands.
• Utilizing internal and external tools to identify and solicit new accounts.
• Leveraging market analytics to target high-value accounts.
• Developing B2B customer relationships to drive long-term business.
• Preparing presentations and representing Hyatt at industry functions.
• Managing new accounts until turnover to the Hyatt Sales Force, National Sales Team is complete.

Market Specialist – National Sales

• Work closely with product, design, and development team members to understand business requirements and to communicate problem impacts/risks
• Create and execute test plans and scripts that accurately and reliably assess application quality
• Analyze test results to discover and report defects, following best practices as defined by the team
• Develop, maintain, and enhance automation tests and framework libraries to verify the functionality and reliability of our software (Java, Groovy, Kotlin)
• Conduct regular code reviews to ensure that object-oriented design best practices are followed at all times. Automation code should be easy to extend and support
• Be knowledgeable in the features for which the team is responsible; in collaboration with peers, develop quality assurance measures and testing standards
• Communicate test progress, test results, and quality of application changes
• Set standards in and coach other QAs in the test environment, data setup, and management
• Apply a thorough understanding of relevant technology to deliver robust test suites. (web technologies, REST APIs, web services, physical devices, Java, XML, JS, CSS, and HTML)
• Create and maintain CI/CD pipelines for automated testing (Jenkins, Azure, etc.)
• Use creativity and initiative to improve product test reliability, coverage, and accuracy
• Demonstrate a commitment to Hyatt's core values

Senior Software Developer in Test

Analyst

• Plan and organize the work of the hotel accounting team, adjusting priorities as needed to ensure reporting deadlines are met
• Prepare and review all income journals and ledger account reconciliations to include: bank statements, assets, liabilities and credit cards
• Oversee and ensure internal audit standards are met
• Complete financial audits
• Regular attendance is expected based on schedule and business needs
• Participation in employee events, onsite meetings, and industry conferences as necessary
• Other duties as assigned

General Ledger Analyst

Events

• Serve as the primary planning contact for assigned sales‑booked group events
• Act as the liaison between meeting planners and hotel departments to ensure seamless event execution
• Administer and manage sales agreements, ensuring accuracy and alignment with client expectations
• Detail all Food & Beverage, audiovisual, and event setup requirements
• Manage room blocks, pickup, billing instructions, and final program reviews
• Generate additional revenue through strategic upselling of banquet food and beverage, meeting space, and ancillary services
• Effectively sell Hyatt Regency New Orleans services, both on‑property and through 1718 Events offsite
• Gain client commitment while maintaining strong relationships and confidence throughout the planning process
• Work collaboratively with all hotel departments to ensure services are delivered as communicated
• Partner closely with an on‑property Event Planning Manager for each assigned program
• Turn over a fully detailed and accurate event program to the on‑site team
• Maintain ongoing communication throughout the event to manage changes and client requests
• Attend select on‑property meetings and events as required, including critical pre‑planning meetings, pre‑conferences, first main day of events, quarterly team business retreats, and corporate‑sponsored training