Hyatt

Full-stack Engineer

• Lead development of complex features and services across the stack.
• Design, implement, and optimize scalable software architectures.
• Mentor and support mid-level engineers through code reviews and technical guidance.
• Define and enforce best practices in coding, testing, and deployment.
• Partner with Product Managers and Designers to translate requirements into technical solutions.
• Enhance observability, reliability, and performance of production systems.
• Drive adoption of modern tools, frameworks, and cloud technologies.
• May serve as a technical lead for projects or initiatives.

Senior Product Engineer

Architect

• The Senior Product Architect plays a critical role and is responsible for designing, architecting and implementing scalable, secure, and high-performing solutions.
• This individual will work closely with cross-functional teams to ensure our solutions align with business goals, technical strategy, and best practices.
• Design comprehensive, high-level architecture.
• Provide architectural frameworks and technical direction to ensure system scalability, performance, and security.
• Create detailed architecture diagrams, technical documentation, and solution blueprints for development teams.
• Oversee the integration of backend services with frontend applications, ensuring seamless API interactions and data flow.
• Work closely with business stakeholders to translate requirements into technical solutions that meet both functional and non-functional needs.
• Collaborate with DevOps, security, and infrastructure teams to ensure smooth deployment, operation, and maintenance of developed solutions.
• Lead and mentor development teams, ensuring alignment with architectural best practices and guiding them through technical challenges.
• Continuously evaluate emerging technologies, frameworks, and platforms to recommend improvements that enhance the scalability, performance, and reliability of solutions.

Senior Product Architect

Procurement

• Recruit, interview, hire, and on-board new Sourcing Specialists as needed
• Maintain and update processes to drive efficiencies, maximize quality, grow revenue capture, and manage costs
• Administer performance management process for the team, including goal setting, assessing individual development plan targets and achievement, annual review process, and coaching/counseling when appropriate
• Actively participate in meeting response time goals, including lead input when necessary, working on customer cases during peak contact periods
• Provide monthly documentation and metrics on team KPI achievements
• Maintain strong team culture and ongoing recognition to ensure the right fit retention
• Demonstrate a commitment to Hyatt’s core values.

National Sales Sourcing Center Manager

Business Analyst

• The Revenue Management Analyst assists in identifying and maximizing all potential revenue opportunities for a portfolio of hotels.
• The role focuses on gathering data and conducting an analysis of revenue potential generated by both transient and group travel.
• This role supports the Central Revenue Managers, with responsibilities assisting in:
• Daily review and management of the Revenue Management System recommendations for room accommodation and rate inventory controls
• Schedule Expectations: Due to business requirements, this position requires availability for shifts beginning between 6:00AM-7:30AM Eastern Time.
• Ensure group inventory is managed
• Implement strategies on 3rd party internet channels, ensuring parity in all distribution channels
• Conduct group evaluation/displacement analysis as needed by hotel sales to determine the impact on hotel RevPAR and overall spend in the hotel
• Prepare weekly strategy reports for numerous hotels used during their strategy meetings
• Prepare monthly sell strategy review of a 12-month booking window. Ensure group strategies are in place with the hotel strategy team for the entire booking cycle.

Revenue Management Analyst

Manager

• Act as a corporate resource for hotel openings & conversions, focusing on training and supporting hotels in Food and Beverage, Rooms, Brand Standards, Quality Assurance, Brand Programs, and Operational Efficiencies.
• Deliver on-site training for hotels that require operational improvements, as directed by the Regional VPs of Operations, VP of Openings & Conversions, and the Director of Openings & Conversions.
• Host and manage pre-opening, Conversion, and de-flag calls for all assigned hotels.
• Liaise with property RVPs, document call details, and distribute notes for follow-up. Upload all relevant documentation to Pacer.
• Host virtual HyBar training for assigned openings, collaborating with design services, project services, engineering, and operations to ensure the hotel opening is on track and identify adjustments as necessary.
• Schedule and conduct conference calls with hotels and vendors to review Food and Beverage Brand Approved Products, training schedules, and operational progress during the pre-opening phase.
• Develop training schedules tailored to each hotel opening and arrange discussion calls with hotels to confirm their readiness.
• Guide hotels in implementing Brand Programs, F&B updates, and in managing relationships with approved vendors and brand-approved products.
• Monitor the critical path toolkit for the hotel opening, communicate with hotels to ensure milestones are being met, and adjust plans when necessary.
• Collaborate closely with the hotel’s executive team, management companies, owners, Project Services, IT, Vendors, and on-site Project Management during the hotel opening week to ensure everything is running smoothly.
• Update and edit content on HyattConnect and Pacer, ensuring all departmental resources are current and easily accessible to relevant teams.
• Work closely with Operations leads to update F&B guides, recipes, setups, equipment, and food training materials.
• Demonstrate a strong commitment to Hyatt's core values throughout the role, ensuring that the company’s standards and culture are reflected in the work done.
• Strong organizational and communication skills for managing multiple tasks, calls, and timelines. Leadership and mentoring abilities to support hotel teams and improve operational performance.

Manager, Openings & Conversions

Marketing

• Drives property-level revenue through marketing plans that address local and regional business objectives
• Collaborates closely with corporate and hotel teams such as Sales, Revenue Management and Digital
• Identifies revenue-making opportunities and helps executes promotions and programming in the field for designated hotels
• Understands the business needs, competitive environment and challenges for their designated hotels and guides the development of localized, digital marketing objectives, strategies, tactics, measurement and continual analysis
• Acts as the first responder to hotel owner and operator questions/concerns about corporate strategy, campaigns, digital and brand performance
• Assists the brand, loyalty, partnership and digital teams with the communication of corporate initiatives to the field to ensure maximum participation
• Develops annual digital marketing plans that serve to maximize hotel revenue production and guest engagement initiatives
• Provides consultation for hotel openings and renovations that will maximize business performance
• Counsels hotels on managing Hyatt preferred marketing agencies and suppliers

Manager, Field Marketing

• Collaborating closely with the broader Americas Field Marketing team
• Developing and implementing property-level digital marketing strategies
• Generating actionable insights to inform future initiatives
• Participating in Hyatt’s Inclusion activities

Intern, Field Marketing

Sales

• Shows enthusiasm and is personally motivated from within, as opposed to outside stimulus
• Maintains accurate, correct, and complete records of all transactions and contracts within sales files and Envision edits
• Keeps a clean record of the sales process within the Group Sales Booking comments and actively uses the Envision Trace System
• Consistently follows up on customer inquiries and phone messages within required response times
• Meets and exceeds standards for customer follow-up with paperwork and requests
• Maintain strong customer relationships
• Proper utilization of the envision trace system to manage solicitation efforts as well as account management
• Demonstrates a consistently high level of participation in meetings and brainstorming sessions
• Meets project deadlines consistently and completes assigned projects
• Sets own goals and objectives and strives to complete each on time
• Individual maintains complete and accurate knowledge of their resort and group offerings
• Works side by side with Sales, Event and Marketing team
• Works closely with Revenue Management to quote group business based on budget and hotel need periods
• Produces sales contracts and manages correspondence
• Demonstrates awareness of established goals for property and the role played in Sales process to achieve and/or exceed these goals
• Clear communication to property team to execute site tours
• Participates in events as designated by Director including resort familiarization trips
• Any other duties as assigned by Director
• Travel may be required

Group Sales Manager – Andaz Turks and Caicos

• Serve as a primary commercial advisor to a defined portfolio of franchised hotels.
• Conduct structured performance reviews with ownership and operator leadership.
• Translate corporate commercial strategy into actionable property-level initiatives.
• Identify revenue opportunities, cost efficiencies, and performance gaps.
• Provide clear, data-driven recommendations aligned with owner return objectives.
• Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
• Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
• Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
• Drive adoption of Hyatt revenue tools and commercial platforms.
• Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
• Facilitate performance workshops and portfolio reviews.

Manager, Americas Commercial Performance – Franchise

Vice President

• Sitting on leadership of both franchise and commercial teams
• Leading a team of driven professionals who have experience in driving top-line results via influence and collaboration
• Driving projects and initiatives that will have an impact across the business
• Helping to ideate the future of Hyatt’s franchise business model and programming
• Proactively identify and address opportunities within the portfolio
• Develop and implement commercial plans to improve share and revenue for hotels
• Conduct ad hoc consultations and follow up with assessments and action plans
• Provide in-depth analyses across multiple data sources to address hotel performance, opportunities, diagnose major problems, and identify & act on solutions
• Define and supervise key metrics for the success and health of the portfolio
• Adaptability to shifting priorities and championing change in the work environment when appropriate

AVP, Commercial Performance – Franchise

• Serve as a trusted architectural advisor to the Chief Architect and senior executives, translating business strategy into actionable enterprise architecture direction.
• Influence enterprise strategy, digital strategy, and operating model evolution through architectural insight.
• Partner with executive leadership to shape long-term transformation initiatives, including platform strategies, ecosystem enablement, and data-driven business models.
• Provide architectural guidance for mergers, acquisitions, divestitures, and strategic partnerships, including integration and separation strategies.

Director, Tech Architecture

Account Manager

• Manage all aspects and day-to-day operations for the strategic relationship with American Airlines to drive direct revenue
• Manage 25+ global airline and car rental relationships to drive member engagement and direct bookings
• Support global Wellbeing partnerships across, including Peloton and Headspace
• Launch and manage all aspects of new travel, culture, and brand partner offerings
• Support the Vice President in all aspects of business development for new partnerships and sponsorships

Senior Manager – Global Partnerships

SEO Marketing

• Own the integrated search marketing strategy (SEM, SEO) for all brands, refining goals, KPIs, and performance benchmarks
• Oversee multi-brand SEM budgets, ensuring investment efficiency through forecasting, pacing, and ROI modeling
• Lead ongoing testing of platform features, automation, and workflow improvements that enhance performance and efficiency
• Oversee enterprise SEO initiatives, collaborating cross-functionally with content, engineering, and product teams to improve technical health, authority, and visibility
• Act as primary liaison for search marketing agency, directing overall strategy and evaluating performance against SLAs
• Translate performance data from GA4, Power BI, and media platforms into clear insights and recommendations for senior stakeholders
• Partner with social, display, CRM, and brand teams to support integrated campaigns and aligned audience strategies
• Stay current on search landscape shifts, privacy policies, and algorithm updates

Channel Manager, Search Marketing

Director

• Define and own the global strategy, governance, and roadmap for Rooms Technology Products aligned with enterprise and brand objectives.
• Ensure guest-facing platforms meet enterprise technical standards, security requirements, and industry best practices.
• Evaluate and adopt emerging technologies that enhance guest engagement, operational efficiency, and owner value.
• Provide architectural and integration leadership to ensure platform resilience, scalability, and performance.
• Establish and manage strategic vendor partnerships, serving as the primary corporate contact for Rooms Technology Products.
• Act as subject matter expert and systems owner for rooms technology platforms, including guest messaging, service optimization, and authorization tools.
• Collaborate with IT, Operations, and vendors to maintain platform availability, compliance, and global consistency.
• Lead root-cause analysis and resolution of complex platform issues to improve reliability and performance.
• Define, maintain, and enforce global technical standards, including audits, assessments, and exception management.
• Lead enterprise RFPs and vendor agreements, negotiating MSAs and SLAs to ensure performance, security, and value.

Group Platform Director – Rooms Technology Products

Communications

• Collaborating closely with the broader Growth, Owner Relations and Brand Portfolio teams
• Articulating Hyatt’s evolving growth strategy
• Demonstrating the value Hyatt delivers to current and prospective hotel owners
• Translating Hyatt’s sharpened focus on organic growth into clear, compelling narratives and communications
• Partnering closely with Growth and Development, Operations, Franchise & Owner Relations, B2B Marketing, and Commercial Services
• Delivering innovative and differentiated communications and go-to market materials
• Crafting timely, relevant messaging that reflects Hyatt’s purpose of care and long-term organic growth priorities