Group Sales Manager – NE Market

Hyatt

Group Sales Manager for Grand Hyatt DFW focused on pharmaceutical and healthcare group business in the Northeastern United States. Responsible for account management, prospecting, and achieving sales goals.

Posted 6/19/2026full-timeDallas • Massachusetts, Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Sell guest rooms, meeting space, and related hotel services to assigned group market segments.
Manage an assigned account base, including existing customers, special accounts, and target prospects.
Solicit and generate new business through proactive outreach, direct sales calls, prospecting, networking, and relationship building.
Focus primarily on pharmaceutical and healthcare group business, while also developing opportunities within finance, insurance, and other corporate markets.
Prepare and present effective proposals, contracts, and business recommendations that align with client needs and hotel revenue goals.
Respond promptly and professionally to leads, RFPs, phone inquiries, emails, and client requests.
Conduct site inspections, property tours, pre-planning visits, and client entertainment as appropriate.
Negotiate business terms to maximize hotel profitability while satisfying customer needs.
Maintain accurate, well-organized documentation, account files, sales activities, production records, reports, and follow-up plans.
Partner with Revenue Management, Events, Operations, and hotel leadership to qualify business and ensure smooth turnover of definite groups.
Coordinate customer service requirements with internal hotel departments to support successful program execution.
Participate in and, when appropriate, lead sales calls, sales blitzes, client meetings, and market outreach.
Travel for business development, tradeshows, customer appointments, and industry events.
Meet or exceed assigned sales goals, revenue targets, activity expectations, and account production objectives.
Represent Grand Hyatt DFW and Hyatt professionally in all customer, colleague, and industry interactions.
Demonstrate Hyatt’s purpose of care through service, empathy, integrity, inclusion, respect, and a strong commitment to client satisfaction.

Requirements

What you’ll need

Minimum of two years of hotel sales experience required.
Pharmaceutical and/or healthcare group sales experience preferred.
Experience selling corporate group business, especially within finance and insurance sectors, preferred.
Strong understanding of the group sales process, account management, prospecting, and customer relationship management.
Proven ability to solicit, qualify, negotiate, and close group business.
Excellent verbal and written communication skills.
Strong presentation, proposal-writing, and negotiation skills.
Ability to build and maintain strong client relationships.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, target-driven environment.
Comfortable working with sales systems, lead platforms, RFP tools, reporting tools, and Microsoft Office.
Ability to travel for client appointments, business development, and tradeshows.
Self-motivated, competitive, professional, and goal-oriented.
Remote-based candidates must be located in Northeast U.S. states, as required.

Benefits

Comp & perks

Free Room Nights
Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance
401K with company match
Paid vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hotel salesaccount managementprospectingcustomer relationship managementnegotiationproposal writingsales processclosing businessdetail-orientedmulti-priority management

Soft Skills

communicationpresentationrelationship buildingorganizationalself-motivatedcompetitiveprofessionalgoal-orientedempathyintegrity