Hotel Host – Guest Service, Driver Hybrid Position

Hyatt

Hotel Host creating exceptional guest experiences and maintaining hotel service areas at Hyatt. Responsibilities include guest check-in/out and driving airport shuttle as needed.

Posted 6/26/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Contribute to the hotel's commitment to high quality guest service and teamwork
Create an experience for hotel guests by offering exceptional service
Maintain a clean, comfortable and inviting environment
Handle guest check in and out and service meeting rooms
Drive the airport shuttle as part of the host responsibilities

Requirements

What you’ll need

Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.
Must be able to pass a DOT exam certification
Must be able to drive a full size van (CDL not needed)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer service experiencebasic computer skillsWordExcelability to lift 20 lbs

Soft Skills

teamworkexceptional serviceschedule flexibilitystrong command of Englishability to learn quicklymulti-taskingdesire to satisfy needs of othersfast paced work

Certifications

DOT exam certification