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About the role
Key responsibilities & impact- Review event sales contracts and schedule payments.
- Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely.
- Guide customers through the credit application process to ensure enough credit is established to cover their event.
- Make post-event invoice adjustments and corrections.
- Collect final payments and send out billing to customers.
- Report credit, payment, and billing progress to hotels weekly via account notes.
- Reconcile holding accounts to ensure payments are accurately credited toward customer accounts.
- Answer customer inquiries regarding payments and billing.
Requirements
What you’ll need- 1-3 years of accounting, finance, or hotel Sales/Events experience required
- Familiarity of Microsoft office suite required
- Familiarity working with Accounting or Property Management System software a plus
- High School Diploma or Equivalent
Benefits
Comp & perks- health and welfare programs
- Hyatt retirement savings plan
- educational assistance
- employee stock purchase program
- 12 free room nights for full time associates after 90 days of service
- community involvement
- wellness reimbursement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingfinancebillingpayment processinginvoice adjustmentscredit applicationreconciliation
Soft Skills
customer servicecommunicationorganizationattention to detail
Certifications
High School DiplomaEquivalent
