Huntress

Customer Success Manager

• Build and expand post-sale relationships with partners to help deliver cybersecurity to their customers via the Huntress platform
• Manage a book of business that consists of several hundred partners and customers with the goal of maintaining and growing, along with minimizing churn
• Act as a trusted advisor to partners and deliver solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Work collaboratively with sales, marketing, and partner success team to achieve goals around partner retention, expansion, and satisfaction
• Help devise creative and valuable ways to engage with partners through training, education, and empowerment
• Responsible for driving expansion, loyalty, renewals, partner satisfaction, and mitigating churn
• Success measured by partner satisfaction, retention, and expansion within current partner base
• Reports to: Manager, Partner Success

Partner Success Manager

System Administrator

• Serve as the primary system administrator for the Pigment platform, managing user access, security, data integrations, and system performance
• Design, build, and maintain sophisticated, interconnected models in Pigment for financial planning (P&L, B/S, Cash Flow), headcount planning, sales capacity and quota planning, marketing spend allocation, and long-range forecasting
• Configure and manage data flows into Pigment from source systems such as data warehouse, CRM, HRIS, and General Ledger, ensuring data integrity and accuracy
• Develop intuitive and insightful dashboards, reports, and visualizations for executive leadership and department heads to track KPIs and support real-time decision-making
• Collaborate with stakeholders across Finance, Sales, Marketing, HR, and Product to gather requirements and deliver scalable solutions
• Identify opportunities to enhance planning processes, provide user training, create documentation, and promote best practices
• Provide ongoing support to business users, troubleshoot issues, and manage the release cycle for enhancements and updates to Pigment models

Systems Administrator, Pigment

Security Engineer

• Act as a strategic and technical thought leader, providing embedded consulting for a limited book of high-value accounts
• Conduct executive-level briefings and lead quarterly strategic business reviews (QBRs) to align Huntress's capabilities with partner business and security objectives
• Continuously review partner accounts to proactively identify and address technical health issues such as unhealthy agents or misconfigured integrations
• Monitor ongoing security incidents to maintain a complete view of the partner's security posture
• Serve as a key liaison between partners and the Huntress Security Operations Center (SOC) and lead communication efforts for critical or sensitive incidents
• Deliver and facilitate advanced security exercises, provide in-person and virtual training, and lead post-mortem sessions after major security incidents
• Work alongside account teams in strategic deals to help partners win new client business, lead proof-of-concepts (POCs), provide custom demonstrations, and assist with technical sales support
• Act as a direct liaison between strategic partners and Huntress Product, Engineering, and leadership teams to influence product roadmap and lead design partnership initiatives
• Represent Huntress at industry conferences, partner SKOs, and external-facing content; lead executive roundtables to discuss industry trends and threats
• Provide internal quarterly account updates to executive leadership and key stakeholders across multiple functions

Cybersecurity Advisor, vCISO

Customer Support

• Provide initial partner support and convey resolutions to customers
• Walk customers through problem-solving processes and provide assistance
• Assess customer issues and properly escalate incidents as needed
• Follow up with customers, provide feedback, and see problems through to resolution
• Utilize excellent customer service skills and exceed customer expectations
• Recommend changes to internal and customer-facing documentation where needed
• Continually grow your knowledge of internal procedures, the Huntress product, and customer environments

Product Support Specialist

Account Executive

• Partner cross-functionally with internal teams to drive net new business opportunities
• Work closely with SDRs on initial prospecting and generating interest and with Account Management to grow and manage relationships
• Handle prospect relationships from information gathering, pricing, and closing
• Quota-carrying role responsible for meeting or exceeding sales goals and quarterly revenue targets
• Creatively source new prospects and thoughtfully position Huntress' offerings to suit their needs
• Stay current on competitor offerings and identify their strengths and vulnerabilities
• Turn client feedback into actionable strategies to drive new business and address competitive risks
• Communicate effectively with Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and account growth
• Maintain accurate records: enter, update, and maintain daily activity, forecast, and opportunity information in CRM

Account Executive II

Data Analyst

• Turn complex data into actionable insights that drive customer journey mapping.
• Own the analytical framework for measuring the health of our customers and support and security operations teams.
• Investigate customer usage, enablement, and engagement to unlock value in our install base.
• Provide insights into key performance indicators (KPIs) and timely alerts on significant changes, anomalies, or performance gaps.
• Develop and present data-driven narratives to support strategic planning, investment decisions, and business reviews.
• Lead deep-dive analyses on critical business questions like sales motion effectiveness, market segmentation, and pricing strategy.
• Own end-to-end reporting for key support metrics, customer health, product usage, and support effectiveness.
• Support business owners in staffing capacity planning, product requirements, and operating efficiency improvements.
• Design, build, and maintain scalable dashboards and reports using BI tools (e.g., Sigma, Tableau, Power BI, Looker).
• Conduct complex data analysis using SQL to extract, manipulate, and analyze data from various sources (e.g., Salesforce, marketing automation platforms, financial systems).

Staff Data Analyst, SOC/Support

• Turn complex data into actionable insights that influence sales strategy, GTM execution, and business growth.
• Own the analytical framework for measuring health of customer acquisition, growth, and retention motions.
• Investigate sales trends, conversion rates, levers by channels, segments, partners, geos, customer size, etc.
• Offer insights into KPIs and provide timely alerts on significant changes, anomalies, or performance gaps.
• Develop and present compelling, data-driven narratives to support strategic planning, investment decisions, and business reviews.
• Lead deep-dive analyses on critical business questions like sales motion effectiveness, market segmentation, and pricing strategy.
• Support sales team in understanding go-to-market motion results, staffing capacity planning, product requirements, and improving sales efficiency.
• Own end-to-end reporting for key GTM metrics including Net New ARR, pipeline generation, conversion rates, and expand/cross-sell funnel.
• Design, build, and maintain scalable dashboards and reports using BI tools (e.g., Sigma, Tableau, Power BI, Looker).
• Conduct complex data analysis using SQL to extract, manipulate, and analyze data from various sources (e.g., Salesforce, marketing automation platforms, financial systems).

Staff Data Analyst, Sales

• Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new opportunities at mid-sized companies while being a collaborative member of the team
• Creatively source new prospects and thoughtfully position Huntress' offerings to suit their needs. Be a trusted advisor and an industry expert throughout the process
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into actionable strategies to drive new business and address competitive risks. Influence client decisions and advocate for client needs to negotiate win-win solutions
• Work closely and communicate effectively with various functional teams, including Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and effective ongoing account growth
• Maintain accurate records: enter, update, and maintain daily activity, forecast, and opportunity information in our CRM

Account Executive II – Mid-Market

• Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new opportunities at mid-sized companies while being a collaborative member of the team
• Partner cross-functionally with internal teams to drive net new business opportunities
• Work closely with SDRs on initial prospecting and generating interest and with Customer Account Management to grow and manage relationships
• Handle the relationship with prospects from information gathering, pricing, and closing (full-cycle sales)
• Creatively source new prospects and thoughtfully position Huntress' offerings to suit their needs
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into actionable strategies to drive new business and address competitive risks
• Influence client decisions and advocate for client needs to negotiate win-win solutions
• Work closely and communicate effectively with Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and effective ongoing account growth
• Maintain accurate records: enter, update, and maintain daily activity, forecast, and opportunity information in our CRM

Account Executive II, Mid-Market

Backend Engineer

• Design, develop, and maintain end-to-end solutions using primarily Ruby on Rails
• Build solutions to monitor logins, behaviors, and access patterns at scale to detect and stop hackers
• Implement efficient data pipelines to extract relevant information from massive amounts of noise
• Work across the stack: build new UI, scalable data models, event ingestions, and automated detectors
• Collaborate with security researchers to understand hacking strategies and methods to combat them
• Continuously improve solution quality through code reviews, manual and automated testing
• Build internal tooling for our SOC team to hunt for and quickly mitigate any intrusions
• Set standards for excellence and develop processes that make the team continuously more efficient
• Lead and mentor junior engineers, break down ambiguous problems, validate designs, and serve as POC for stakeholders

Senior Software Engineer – ITDR Platform, Ruby/Rails

Community Manager

• Support EMEA region as first Community Liaison to build and strengthen partnerships within the EMEA MSP community
• Drive product awareness and adoption in targeted accounts for the Huntress revenue team
• Work cross-functionally to develop and drive strategic awareness among customer base to assist in sales efforts
• Bring new business to Huntress and educate partners
• Attend and be a consistent presence at EMEA Industry Peer Group events
• Ensure high-value accounts are engaged with Huntress and brought into the sales cycle
• Develop and execute high-value accounts and growth roadmap with Community Leadership
• Lead special projects to help support business development leadership in program development
• Help support expansion opportunities into new Geographies

Community Growth Strategist

Software Engineer

• Manage and grow a high-performing, distributed team of detection engineers; responsible for career development and coaching
• Lead development and execution of the overarching strategy for threat detection content across the Huntress platform
• Design, build, and lead the purple team program; orchestrate exercises to test and validate detection and response capabilities
• Guide strategy for enhancing and scaling detection-as-code pipeline; ensure robust processes for creating, testing, and deploying detections
• Serve as strategic liaison between Threat Hunting, Malware Analysis, Product Engineering, and Product Marketing
• Establish and own KPIs for detection efficacy (MITRE ATT&CK coverage, false positive/negative rates, detection latency)
• Act as key leader and strategist during high-impact security incidents or mass exploitation events

Senior Manager, Detection Engineering and Purple Team

• Huntress is looking for its first Community Liaison to support the EMEA region. This passionate individual will be crucial in supporting our continued company growth by building and strengthening our partnerships within the EMEA Managed Service Provider (MSP) community. You will be responsible for driving product awareness and adoption in targeted accounts for the Huntress revenue team. Huntress approaches sales as an opportunity to educate our partners through the value we bring, and this position will further that goal.
• Working cross-functionally with teams throughout the organization, you will help develop and drive strategic awareness among our customer base to assist in sales efforts. Your ability to bring new business to Huntress and educate partners is critical for our continued success.
• Attend and be a consistent presence at EMEA Industry Peer Group events
• Ensuring high-value accounts are engaged with Huntress and brought into the sales cycle
• Help develop and execute high-value accounts and ga rowth roadmap with Community Leadership
• Lead special projects to help support business development leadership in program development
• Help support expansion opportunities into new Geographies

Sales

• Develop and manage regional reseller partnerships to support Huntress' continued growth and expansion
• Identify and recruit new reseller partners who align with our target market and capabilities, then provide them with the necessary training and support to effectively sell our solutions
• Create a strategic plan to maximize sales through the reseller channel, including defining sales targets, incentives, and marketing initiatives
• Build strong relationships with key decision-makers at reseller companies, ensuring they are actively promoting our products and addressing any concerns they may have
• Provide resellers with the tools, resources, and ongoing training necessary to effectively present and sell our products to their customers
• Oversee the process of registering sales opportunities with resellers to ensure proper attribution and margin allocation
• Track reseller sales performance, identify areas for improvement, and provide coaching to maximize their sales potential
• Work with the marketing team to develop joint marketing campaigns and materials to generate leads and support reseller sales efforts
• Work closely with senior sales leaders and other stakeholders on the revenue team to identify opportunities for new routes to market and shape implementation

Reseller Sales Manager

• Reports to: Vice President, Channels and Alliances
• Developing and managing regional reseller partnerships to support Huntress' continued growth and expansion
• Use knowledge of the security landscape to open opportunities and build key partner relationships with resellers at the regional level
• Work closely with senior sales leaders and other stakeholders on the revenue team to determine actions necessary to identify opportunities for new routes to market
• Identify value creation opportunities, shape and align implementation, and support the reseller’s execution and long-term success
• Identify and recruit new reseller partners who align with our target market and capabilities, then provide them with the necessary training and support to effectively sell our solutions
• Create a strategic plan to maximize sales through the reseller channel, including defining sales targets, incentives, and marketing initiatives
• Build strong relationships with key decision-makers at reseller companies, ensuring they are actively promoting our products and addressing any concerns they may have
• Provide resellers with the tools, resources, and ongoing training necessary to effectively present and sell our products to their customers
• Oversee the process of registering sales opportunities with resellers to ensure proper attribution and margin allocation
• Track reseller sales performance, identify areas for improvement, and provide coaching to maximize their sales potential
• Work with the marketing team to develop joint marketing campaigns and materials to generate leads and support reseller sales efforts
• Travel expectations 20-30% primarily in the UK/I

Product Marketing

• Develop and evolve a compelling narrative and value proposition for Huntress Managed EDR
• Build content and help design campaigns that highlight the offering’s differentiators and benefits
• Partner with Product Management to drive product positioning strategy and launch new offerings and releases
• Work with the sales team to develop programs that drive pipeline, convert opportunities, and expand into existing accounts
• Work with Growth Marketing and Brand teams to hone strategy and marketing programs that drive demand
• Be subject matter expert and product evangelist for Managed EDR
• Responsible for primary aspects of product marketing: positioning, messaging, content creation, sales enablement, go-to-market strategy

Senior Product Marketing Manager, Managed EDR

Account Manager

Reports to: Manager, Channel Account Management
Location: Remote US
Compensation Range: $66,000 base with additional potential variable of $44,000, plus equity
What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application.
We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.
What You’ll Do: As an Account Manager, you will join a team of sales professionals focused on driving annual recurring revenue growth through cross-selling additional products and expanding and retaining the installed products across our customer and partner base.
This individual contributor role is focused on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, partner loyalty, customer and partner satisfaction, and everything growth and success after the initial sale.
Responsibilities: Achieve the assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
Work with partners to be a trusted advisor delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
Maintain and reinforce Huntress’ culture
Build and maintain strong relationships with multiple contacts within assigned partner organizations
Execute a customer and partner engagement process to ensure excellent communication with our existing customers and partners.

Channel Account Manager I, Service Provider

Systems Engineer

• Reports to: Director of Security and IT
• Location: Remote US
• Compensation Range: $115,000 to $130,000 base plus bonus and equity
• As a Business Systems Analyst, you will be the bridge between technology and business objectives across the entire Huntress organization.
• Act as a subject matter expert on business technology solutions, providing strategic guidance and recommendations to various business units.
• Partner with stakeholders across the organization to understand their needs, pain points, and strategic goals, and translate these into clear technical requirements.
• Build and independently develop strong relationships with stakeholders across all business units.
• Identify opportunities to break down departmental silos, leveraging technology to foster collaboration and improve efficiency through integrations and shared solutions.
• Proactively identify process improvement and optimization opportunities, leveraging technology to enhance efficiency and effectiveness
• Lead the discovery, evaluation, selection, and implementation of new SaaS applications and IT systems, ensuring they align with business needs and company-wide objectives.
• Develop and present comprehensive reports, business cases, and presentations to communicate findings, recommendations, and project updates to stakeholders at all levels.
• Collaborate with cross-functional teams, including Security, Finance, Legal, and technical operations teams, during the procurement and implementation of new solutions.
• Lead the full lifecycle of IT projects, from planning and execution to monitoring and ensuring they deliver expected business value.
• Develop and maintain comprehensive documentation for system configurations, processes, and best practices.
• Promote the effective use of existing and new technologies across business units to maximize value and solve business problems.
• Maintain a solid understanding of security best practices for SaaS environments and ensure all solutions adhere to company policies.

Business Systems Analyst

Sales Engineer

• Partner with customers to help increase their security posture
• Review and highlight potential security problems to customers’ technical teams while positioning Huntress as a solution
• Work collaboratively with Sales, Marketing, Support, and Engineering on voicing customer needs
• Spot opportunities for improvement in a fast-moving environment
• Ability to travel ~25% of the time to meet with customers

Social Media Manager

• Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity.
• Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
• We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
• What You’ll Do: Huntress is looking for a Social Media Content Specialist to take the lead on executing high-impact brand, corporate, and talent campaigns — bringing them to life through compelling, social-first content. In this role, you’ll drive the day-to-day management and creative execution of campaigns across LinkedIn, X, YouTube, Instagram, Facebook, and Reddit, ensuring every asset hits the mark and every deadline is met.
• You’ll collaborate closely with the Senior Social Media Strategist to turn strategy into scroll-stopping content and manage the flow of creative from kickoff to launch. From writing briefs to project managing asset delivery to publishing coordination, this role sits at the heart of campaign execution — and plays a key part in bringing our social presence to.
• Responsibilities: Lead Campaign Execution; Drive Cross-Team Alignment; Create Engaging Content; Be a Trendsetter; Optimize for Results.

Social Media Content Specialist

Events

• Reports to: Manager, Strategic Events
• Location: Remote US
• Compensation Range: $135,000 to $150,000 base, plus bonus, and equity
• Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
• Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
• We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
• What You’ll Do: As the Sr. Virtual Event Manager, you will own the strategy, execution, and optimization of our global virtual events and experiences. In this highly visible role, you will be responsible for building influential, content-rich programs that are not only designed to drive engagement, generate pipeline, but also build an audience following that elevates our brand voice in the market.
• This role requires a blend of strategic thinking, hands-on execution, and cross-functional collaboration. You’ll own and create memorable, high-performing experiences that cut through noise and convert attention into action. You’ll own the concept of pre and post-event reporting—and work closely with marketing, product marketing, sales, and leadership to ensure our virtual event strategy aligns with business and brand priorities. The ideal candidate excels at the intersection of storytelling, production, and execution, and knows how to transform speakers into influencers, content into conversions, and sessions into tangible results.
• Virtual Event Planning & Execution:
- Develop and execute the strategic vision for virtual events that align with business goals, campaign themes, brand awareness, and audience personas
- Own and build multi-touch content programs and ongoing event series (e.g. Tradecraft Tuesday, Product Lab, Fireside Chat, educational tracks, themed virtual event series) that drive consistent engagement
- Own influencer and industry speaker sourcing—partnering with internal SMEs, third-party experts, and external vendors to elevate credibility and reach
- Build and own recruitment and promotion plans, coordinating speakers, and managing content alignment that drives virtual event attendance
- Own content development and compelling virtual event content frameworks from planning to production, including storyboarding, scripting, and visual direction to shape narratives that resonate with target audiences
- Strategically build the vision and create bold, creative event formats that break through noise (fireside chats, co-branded shows, podcast-style formats, etc.)
- Own and lead technical execution and run-of-show, including platform management, speaker rehearsals, AV production, and live/on-demand delivery
- Create post-event follow-up packages with content, lead insights, and repurposing plans (snippets, clips, blog support)
- Analyze performance data (registrations, attendance, engagement, influenced pipeline) and deliver insights with actionable recommendations
- Coordinate the virtual event budget end-to-end, ensuring strategic allocation of resources and cost efficiency across all programs
- Brand Advocacy: Serve as a brand ambassador for Huntress, fostering strong relationships with customers, partners, prospects, and internal stakeholders while ensuring brand consistency and excellence across all virtual event touchpoints.

Partner Success Manager

Systems Administrator, Pigment

Cybersecurity Advisor, vCISO

Product Support Specialist

Account Executive II

Staff Data Analyst, SOC/Support

Staff Data Analyst, Sales

Account Executive II – Mid-Market

Account Executive II, Mid-Market

Senior Software Engineer – ITDR Platform, Ruby/Rails

Community Growth Strategist

Senior Manager, Detection Engineering and Purple Team

Community Growth Strategist

Reseller Sales Manager

Reseller Sales Manager

Senior Product Marketing Manager, Managed EDR

Channel Account Manager I, Service Provider

Business Systems Analyst

Sales Engineer

Social Media Content Specialist

Senior Virtual Events Manager