Clarivate

Chief Marketing Officer

• Drive Thought Leadership Planning and Execution: Build and manage a structured thought leadership plan aligned to strategic growth areas, priority solutions, and target audiences across R&D, Commercial, and MedTech segments
• Coordinate SME Input and Content Development: Work closely with subject matter experts and business leaders to translate strategic priorities and market insights into clear content briefs and aligned narratives
• Manage End-to-End Content Delivery: Oversee execution of thought leadership across long-form and short-form content, ensuring delivery is coordinated, measurable, and aligned to agreed plans
• Own Editorial Planning and Content Calendar: Build and maintain an integrated editorial calendar across channels, ensuring consistent output and alignment to business priorities
• Support Content Creation and Quality: Contribute to writing, editing, and refinement where needed, and provide direction to internal and external writing resources to ensure quality and consistency
• Ensure Alignment Across Teams: Coordinate across product, marketing, sales, and subject matter experts to ensure a cohesive and consistent approach to thought leadership

Director, Marketing Content – Thought Leadership

Account Manager

• Deliver scalable long-term growth: Expand annual contract value (ACV) y-o-y
• Beat new business, retention & total business sales targets
• Uncover and exploit new revenue streams
• Collate, pressure test and deliver on Forecasts to the business
• Strategic Account Development: Set a vision, build an account plan and devise a strategy for transformational growth.
• Motivate and deploy your Global Account team to execute on this plan
• Know your Client(s) inside/out; its strategic initiatives, exec LT, culture, key brands / pipeline assets and processes
• Relationship Expansion: Build new, and develop existing, relationships with Sr Leaders (SVP+) at the Client
• Grow spend across new departments, new TA’s, and new regions continuously.
• Identify key business questions to develop new partnerships and draw on the appropriate internal resources.
• Cross-Functional Stakeholder Management: Communicate and collaborate effectively with your team and the wider organization (e.g Consulting, Product Management, LS&H LT) to secure resources and advocate for your client
• Build strong internal networks to influence strategic direction
• Partner with Customer Experience, Product and Marketing teams to optimize the client journey with Clarivate.

Major Account Manager – Life Science, Healthcare

Product Marketing

• Define and lead the end-to-end Go-to-Market strategy for Clarivate’s global Intellectual Property portfolio
• Develop and champion portfolio-level positioning, value propositions, and messaging frameworks
• Partner with IP Business Unit and Product leaders to support new product launches
• Enable commercial success through sales enablement strategy
• Drive marketing programs that contribute to pipeline generation, revenue growth, customer expansion, and retention
• Leverage customer, market, and competitive insights to inform persona-based GTM strategies
• Establish and monitor clear performance metrics
• Build, inspire, and lead a high-performing, global marketing leadership team
• Collaborate with Clarivate Brand, Communications, and Events teams

Vice President, Product Marketing – IP

Consultant

• Lead projects focused on the development, evaluation, and implementation of COA research including Patient Reported Outcomes (PROs)
• Provide and drive research activities in all aspects of project delivery including qualitative and quantitative data collection, data analysis, report writing, and writing abstracts and manuscripts
• Lead complex, global COA projects—including the selection, development, and validation of COA instruments such as PRO measures—ensuring alignment with regulatory requirements (e.g., FDA PRO Guidance, EMA, PFDD)
• Provide strategic oversight and scientific direction across multiple concurrent COA engagements, ensuring methodological rigour, high-quality deliverables, and strong client satisfaction
• Drive strategic input into clinical development programmes by guiding clients on COA strategy, endpoint selection, and evidence generation to support labelling claims and market access
• Oversee the design and delivery of mixed-methods research, including concept elicitation and cognitive debriefing interviews, quantitative validation studies, and literature/instrument reviews
• Serve as scientific lead for key client engagements—presenting findings, guiding discussions, and acting as a trusted advisor on COA-related decisions
• Mentor and line-manage associate consultants and associates, providing training in qualitative and quantitative COA methods, regulatory guidance, and the development of endpoint strategies
• Collaborate with internal and external stakeholders (biostatistics, regulatory, clinical teams) to integrate COA strategies into broader clinical and commercial objectives
• Lead business development activities including proposal development, bid defence meetings, and identification of new client opportunities within the COA space
• Contribute to the evolution of the COA practice through thought leadership (e.g., publications, conference presentations), methodology development, and refinement of internal best practices
• Support strategic planning and resource management within the practice, helping to shape team structure, resourcing, and future capabilities

Consultant, Clinical Outcome Assessment – COA

Product Manager

• Support the Product Director and their team in the delivery and ongoing maintenance of Global IP office search systems, powered by Clarivate technology
• Regularly interface with end users at government IP offices and law firms to capture and distill user feedback into product roadmap priorities
• Contribute to ongoing work to maintain system security certifications including FedRAMP and Soc2 type 2
• Support the sales and marketing teams with product demos, client queries, and RFI/RFP drafting
• Contribute to the management of the product backlog and roadmap

Product Owner – IP

Customer Success Manager

• Become a trusted advocate/advisor to customers
• Deliver an exceptional customer experience
• Oversee customer training and implement adoption strategies
• Drive growth by securing existing business and identifying expansion opportunities
• Proactive outreach to customers
• Provide high-level governance and operational oversight
• Deliver regular business reviews
• Support the Customer Success mission
• Partner and Mentor

Customer Success Manager, IP

Sales Operations Manager

• Implement advanced sales enablement programs and strategies to drive sales performance
• Partner with sales team to align enablement initiatives with overall sales strategy and objectives
• Lead cross-functional teams to ensure alignment and integration of sales enablement planning and resources
• Monitor and report on the effectiveness of enablement initiatives and adjust strategies as needed
• Manage cross-functional projects to integrate enablement resources and initiatives across departments
• Establish metrics and objectives for sales enablement programs and make recommendations to drive sales productivity and performance
• Create, build, and deliver learning and coaching assets tailored to the needs of the sales team
• Develop programs to improve seller skills, track skill improvement and align to success profiles
• Lead onboarding of new sellers
• Ensure implementation of live sales events, including Sales Kick Offs

Senior Sales Enablement Manager

• Act as a primary technical contact for Korea-based clients using IPfolio, helping them resolve issues and make effective use of the platform
• Analyze client questions, reported issues, and configuration requests, then recommend clear and practical solutions
• Configure standard IPfolio and Salesforce functionality using declarative tools such as fields, layouts, workflows, permissions, reports, and related settings
• Troubleshoot system behavior, document findings, and coordinate with product, engineering, implementation, and support teams when deeper investigation is needed
• Guide clients through resolutions in a clear, professional, and culturally appropriate way in both Korean and English
• Share knowledge, improve internal documentation, and contribute to consistent service quality across our global IPfolio Premium Services team

Technical Consultant

• Become a trusted advocate/advisor to customers
• Deliver an exceptional customer experience
• Oversee customer training and implement adoption strategies
• Drive growth by securing the existing business
• Proactive outreach to customers
• Provide high-level governance and operational oversight
• Deliver regular business reviews
• Support the Customer Success mission
• Partner and Mentor

Program Manager

• Serve as the operational bridge between the Segment President’s strategic priorities and the day-to-day execution required to advance them across the business.
• Own the program management infrastructure for the segment’s most critical initiatives, including go-to-market transformation, product launches, M&A integration, organizational redesign, and high-priority special projects.
• Define scope, success criteria, milestones, dependencies, and governance models that create clarity, accountability, and measurable progress.
• Build and manage project plans that hold up under pressure, identifying risks early and driving resolution before issues escalate.
• Lead cross-functional workstreams across sales, product, engineering, content, consulting, and customer experience to ensure teams deliver against commitments.
• Design the segment’s operating cadence and create the visibility mechanisms the Segment Leadership Team needs to make fast, informed decisions.

Senior Director, Program Management – Strategic Initiatives

• Lead efforts to achieve ambitious sales goals by meeting targets and proactively identifying high-value opportunities for upselling
• Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication
• Develop and execute comprehensive Account Plans through collaboration with the wider account team
• Collaborate effectively with key customers and potential leads, refining and enhancing the established sales cycle and processes
• Deeply understand customer needs and present innovative and compelling solutions to their problems
• Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale
• Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success
• Deliver significant long term customer value by solving customer challenges with Clarivate solutions
• Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team
• Develop high level relationships across the entire account
• Build a clear picture of all the ‘white space’ in the customer account by fully understanding the customer’s business and their medium- and long-term plans
• Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity
• Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.

Strategic Account Manager – Intellectual Property

• Build and maintain strong, long-term relationships with customer stakeholders
• Drive customer retention, satisfaction, and loyalty through proactive engagement
• Gather and analyze customer feedback to improve service delivery
• Identify risks to customer success and implement mitigation strategies
• Collaborate cross-functionally to ensure seamless customer experience
• Support growth by expanding customer adoption of products and services

Content Marketing Manager

• Accurately source, research, evaluate, interpret, and enter Payer restrictions information into database using Gen AI for all therapeutic classes as assigned
• Collaborate with the Restrictions team to ensure consistency in interpretation of data
• Collection and appropriate storage of all supportive documentation for formulary and restrictions data
• Assist in Automation Workflow as it pertains to Restrictions Policy Research
• Assist in various Ad-Hoc Research Projects to meet Restrictions Deliverables for clients
• Effectively serves as validator and training resource for more junior staff

Senior STEM Content Analyst

Account Executive

• Drive sales success by identifying prospects, generating leads, making sales calls, and managing the entire sales cycle—from proposal and contract negotiation to closing deals.
• Connect with a diverse range of stakeholders, from executive leadership to operational staff across various academic departments.
• Address workflow challenges, align product benefits to specific needs, highlight competitive advantages, define commercial terms, and coordinate technical follow-ups to ensure successful deal closures.
• Generate new leads through prospecting and networking, including cold calling.
• Collaborate with Clarivate Academic and Government Account Managers on opportunities in territory (US/Canada).
• Focus on expanding the Ex Libris/Clarivate teaching and learning software product portfolio with primary emphasis on our Alethea solution.
• Act as a representative and present at various industry conferences and events.

Software Sales Executive – Public Library Software

• Drive sales success by identifying prospects, generating leads, making sales calls, and managing the entire sales cycle.
• Connect with a diverse range of stakeholders, from executive leadership to operational staff.
• Address workflow challenges, align product benefits to specific needs, and define commercial terms.
• Generate new leads through prospecting and networking, including cold calling.
• Collaborate with Clarivate Academic and Government Account Managers on opportunities.
• Influences and motivates others in a matrixed sales organization to support and drive towards shared goals.
• Focus on new business as part of expanding the Ex Libris/Clarivate teaching and learning software product portfolio.
• Fosters client satisfaction and ensures issue resolution with colleagues in customer support and success as relevant.