Clarivate

Sales

• Lead growth initiatives for Clarivate's Ex Libris academic software solution portfolio, including the Alma library services platform
• Meet and exceed sales targets for complex product lines and expansive territories
• Identify and develop high-value business opportunities through executive relationship building, discovery, and competitive positioning
• Collaborate with regional Account Managers, customer success, and other teams to advance new business opportunities
• Create and manage an opportunity pipeline, maximizing deal size and accelerating sales cycles
• Craft and position value-added solutions addressing complex customer needs
• Forge and sustain high-level customer relationships with senior stakeholders
• Oversee cross-functional product sales planning and execute comprehensive sales strategies
• Report on sales activities, customer engagements, pipeline health, forecasts, and closing schedules, providing recommendations to leadership
• Develop and execute sales campaigns and lead generation activities with cross-functional teams
• Advance industry and product knowledge to develop new business sales strategies

Senior Product Sales Manager – Academia

• Lead the development and execution of strategic initiatives supporting company-wide objectives and long-term growth
• Collaborate with senior leadership and cross-functional teams to align departmental goals with overall business strategy
• Oversee operations across multiple teams, ensuring consistency, efficiency, and accountability
• Provide strategic insight, data-driven recommendations, and forward-looking planning to influence organizational direction
• Build and maintain high-performing teams through collaboration, innovation, and continuous improvement
• Monitor performance metrics and operational outcomes to identify improvements and implement solutions
• Drive sustainable sales results by aligning team execution with strategic priorities and disciplined sales practices
• Lead and direct teams across one or more functional areas
• Translate company strategy into multifunctional departmental or segment objectives
• Lead multiple functional areas toward mid-term and long-term organizational results
• Define, influence, and communicate organizational vision and long-term plans
• Build accountability for sustained sales performance through coaching, clear expectations, and operational discipline
• Partner with senior leadership, department leaders, and cross-functional stakeholders to align priorities and improve execution

Senior Director, Product Sales

Project Manager

• Establish and operate a federated portfolio governance model focused on standards and enablement
• Enable portfolio-level visibility into performance, risks, dependencies, and outcomes
• Facilitate resource sharing and capacity planning across regions
• Address capacity gaps and demand fluctuations with regional leaders
• Resolve resource prioritization conflicts as an escalation point
• Own selection and optimization of PMO tools and reporting platforms
• Standardize data collection procedures for accurate and consistent reporting
• Deliver executive-level dashboards and reports on portfolio health, KPIs, and delivery performance
• Translate operational metrics into actionable insights for leadership decision-making
• Enable adoption of standard project management processes, tools, and governance models globally
• Co-design and contextualize project management methodologies and best practices with regional Project Managers
• Ensure standard implementation methods are understood by regional delivery partners and contractors
• Capture partner lessons learned and recommendations
• Identify delivery methodology bottlenecks, waste, and variation
• Monitor and report KPIs to enable data-driven process changes
• Implement continuous process improvements across the global project portfolio
• Lead project/program management for strategic initiatives supporting business objectives and organizational growth
• Partner with clients, implementation partners, and internal stakeholders to define strategy, align priorities, and drive delivery

Lead Project Manager, Intellectual Property

Account Manager

• Own the assigned territory and coordinate individual account plans with product specialists, trainers, and renewal teams to grow long-term revenue
• Influence and motivate colleagues in a matrixed sales organization toward shared goals
• Drive new and renewal business to expand Clarivate’s footprint within client accounts
• Serve as the primary client engagement point
• Lead RFP coordination and development, uniting multiple RFPs or current investments where appropriate
• Manage the full portfolio forecast for renewals and new business, including specialty products and content
• Maintain working knowledge of products, especially core content without dedicated specialists
• Lead content demonstrations and engage product specialists for product-specific demonstrations
• Maintain awareness of proposals and lead client discussions as account plans warrant
• Ensure account plans progress and align with account objectives
• Manage overall account health through checkpoints, business reviews, product roadmap discussions, and client meetings
• Ensure client satisfaction and resolve issues with customer services, technical support, and product specialists
• Enter leads and new activity into Salesforce.com to ensure collaboration and communication

Senior Account Manager

Product Marketing

• Develop compelling messaging, positioning, and differentiated value propositions for Clarivate's R&D solutions
• Lead go-to-market planning and execution for new products, features, and enhancements
• Partner with Product teams to support feature adoption and market success
• Collaborate with Customer Success and Account Management teams to improve customer engagement and retention
• Create sales enablement assets including presentations, battle cards, messaging frameworks, and launch materials
• Develop content such as case studies, white papers, web content, and social media campaigns
• Work with Demand Marketing, Event Marketing, and External Communications teams to drive awareness and pipeline growth
• Monitor competitive activity, market trends, and customer needs to inform marketing strategy
• Collaborate with Product Management, Customer Success, Sales, Account Management, Demand Marketing, Event Marketing, and Corporate Communications stakeholders

Senior Product Marketing Manager

Product Manager

• Own product strategy, roadmap decisions, and business outcomes for a major product portfolio
• Identify market opportunities and unmet customer needs
• Drive innovative solutions throughout the product lifecycle
• Work with cross-functional teams, leading the delivery of high-impact products
• Advocate for customers and establish scalable product management frameworks
• Responsible for delivering business outcomes, ensuring alignment with company goals
• Responsible for product success metrics, adoption and retention
• Manage all end-to-end aspects of development and delivery
• Deliver strategic insights that impact the company
• Mentor and support team members across the organization
• Create and implement frameworks designed to elevate product team’s performance
• Build and manage key processes that enhance operational efficiency
• Advocate for customer feedback throughout the organization
• Lead cross-functional initiatives that drive scalability and enhance overall company performance
• Mentor leaders in other teams, sharing insights and best practices

Lead Product Manager – Intellectual Property

• Partner closely with the Account Manager/Account Executive responsible for each account to develop and execute renewal strategies
• Act as an advocate for both the client and Clarivate to ensure positive outcomes
• Identify and pursue uplift opportunities with your team to support our existing clients
• Identify, manage and resolve issues via collaboration with internal teams
• Manage all renewal orders through SFDC and customer portals as required
• Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders
• Executes regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales Directors
• Actively learn about Clarivate offerings and products

Renewals Account Manager – Intellectual Property, French Speaking

• Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
• Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
• Provide renewal sales planning and contribute to the development and execution of comprehensive sales strategies.
• Create, update, and analyze detailed reports on subscription activities, contract status, and renewal performance metrics.
• Continuously enhance knowledge about product offerings and market trends to improve renewal sales effectiveness.
• Drive the achievement of sales and renewal targets.
• Provide regular updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
• Utilize and optimize all sales tools and technologies to enhance sales processes and outcomes.

Renewals Account Manager – Intellectual Property

Account Executive

• Own and grow a portfolio of strategic accounts with accountability for revenue growth and retention
• Build and maintain senior-level relationships including C-suite stakeholders
• Develop and execute comprehensive account plans
• Identify whitespace and drive cross-sell and upsell opportunities
• Lead complex, consultative sales cycles and enterprise negotiations
• Serve as primary point of contact and ensure strong customer experience
• Conduct executive business and account reviews
• Partner cross-functionally across internal teams
• Maintain accurate pipeline, forecasting, and CRM data
• Stay current on industry trends

Global Strategic Account Director

Paralegal

• Providing filing & prosecution support through docketing, paralegal services, Recordals, Information Disclosure Statements (IDS), and/or reference management to customers
• Interacting with internal and external stakeholders
• Plans and organizes tasks and work responsibilities to achieve objectives
• Process incoming and outgoing domestic and international communications in IP management software
• Routinely review and file prosecution related documents with the USPTO
• Coordinate and facilitate timely instructions to foreign agents for non-US patent or trademark prosecution deadlines
• Manage, create and maintain documents on behalf of customers
• Prepare documents for signature and collaborate with customer contacts
• Maintain customer docket and run reports
• Develop and maintain a working knowledge of domestic and international intellectual property office rules and procedures
• Assist in establishing policies and procedures

Senior Analyst, IP Administration – Patent Paralegal/Docketing

Events

• Plan and execute events from start to finish, ensuring alignment with strategic marketing and business goals.
• Collaborate with marketing and creative teams to develop event concepts and strategies.
• Manage event budgets, ensuring that all activities are completed within financial constraints.
• Coordinate with vendors, suppliers, and venues to secure contracts, negotiate pricing, and ensure timely delivery of services.
• Develop event timelines and project plans, tracking progress and adjusting plans as needed to meet deadlines.
• Oversee the logistical aspects of events, including venue setup, audio/visual requirements, catering, and transportation.
• Lead post-event evaluations, gathering feedback from stakeholders and using insights to improve future events.

Event Manager

• Act as an advocate for both the client and Clarivate to ensure positive outcomes
• Communicating with existing clients by telephone, e-mail, and video calls to sell and retain products and services
• Identify and pursue uplift opportunities with your team to support our existing clients
• Identify, manage and resolve issues via collaboration with internal teams
• Manage all renewal orders through SFDC and customer portals as required
• Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders
• Executes regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to key stakeholders
• Actively learn about Clarivate offerings and products

Marketing

• Design and execute customer marketing strategies that drive adoption, retention and expansion
• Build and scale lifecycle programs—from onboarding through renewal, advocacy and community
• Translate product capabilities into clear, outcome-driven messaging and lead customer communications (including product updates and release comms)
• Develop high-impact content and thought leadership (white papers, case studies, enablement, campaigns)
• Partner across Marketing, Product, Sales, and Customer Success to deliver a unified customer experience, including executive engagements and events
• Measure and optimize performance, linking programs to adoption, retention and advocacy outcomes

Senior Customer Marketing & Enablement Manager, Intellectual Property

Human Resources

• Serve as a strategic advisor to business leaders
• Shape workforce strategy while driving key HR programs and organizational effectiveness initiatives
• Own and drive core HR processes in partnership with HR Centers of excellence
• Develop and execute workforce and talent strategies focused on critical roles, succession planning, and organizational capability
• Partner with leaders to design scalable organizational structures aligned with business objectives
• Provide strategic consultation on workforce challenges, organizational effectiveness, and people-related decisions
• Leverage HR data and analytics to guide business decisions and workforce planning
• Participate in and lead cross-functional HR and business projects
• Mentor senior HR Business Partners and other members of the HR organization as needed

Senior Product Sales Manager – Academia

Senior Director, Product Sales

Lead Project Manager, Intellectual Property

Senior Account Manager

Senior Product Marketing Manager

Lead Product Manager – Intellectual Property

Renewals Account Manager – Intellectual Property, French Speaking

Renewals Account Manager – Intellectual Property

Global Strategic Account Director

Senior Analyst, IP Administration – Patent Paralegal/Docketing

Global Strategic Account Director

Event Manager

Renewals Account Manager – Intellectual Property

Senior Customer Marketing & Enablement Manager, Intellectual Property

Lead HR Business Partner