Burjline Builders

IT Support

• Providing exceptional customer service and support to employees regarding hardware, software, and network issues.
• Diagnosing and resolving technical problems via phone, email, and in-person interactions.
• Assisting with the setup, configuration, and maintenance of computer systems and peripherals.
• Documenting and tracking support requests in our ticketing system to ensure timely resolution and follow-up.
• Collaborating with IT team members to identify and implement improvements in processes and systems.
• Conducting training sessions for employees on new software and technology tools.
• Staying updated on the latest technology trends and best practices to enhance service delivery.
• Participating in IT projects and initiatives as needed.

IT Helpdesk Specialist

Accounts Payable

• Managing and processing the company's financial obligations while ensuring accuracy, compliance, and timely payments.
• Reviewing, verifying, and processing vendor invoices and payment requests.
• Matching invoices with purchase orders, receipts, and supporting documentation.
• Entering accounts payable transactions accurately into accounting systems.
• Preparing and processing electronic payments, ACH transfers, checks, and wire transactions.
• Monitoring payment schedules to ensure timely and accurate disbursements.
• Reconciling vendor statements and resolving invoice discrepancies.
• Communicating with vendors regarding payment status, account inquiries, and documentation requests.
• Maintaining organized financial records and supporting documentation.
• Assisting with month-end and year-end closing activities.
• Supporting audits by providing required financial documentation and reports.
• Ensuring compliance with company policies, accounting standards, and internal controls.
• Collaborating with accounting, finance, procurement, and operations teams as needed.

Accounts Payable Specialist

Clerk

• Accurately entering customer and company order information into internal databases and systems.
• Reviewing orders for completeness, accuracy, and compliance with company procedures.
• Verifying customer information, pricing details, quantities, and product specifications.
• Updating order records and maintaining accurate digital documentation.
• Monitoring order status and communicating updates when necessary.
• Identifying and resolving data discrepancies or incomplete information.
• Processing order modifications, cancellations, and adjustments as required.
• Maintaining organized records of transactions, correspondence, and order-related documentation.
• Collaborating with customer service, operations, and administrative teams to ensure efficient order fulfillment.
• Assisting with general administrative and clerical duties as assigned.

IT Helpdesk Specialist

Accounts Payable Specialist

Order Entry Clerk