Payment Services Representative

Burjline Builders

Remote Payment Services Representative managing customer payments and resolving billing enquiries for a leading distributor of machinery and equipment. A full-time remote position open to candidates within the United States.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable and customer account management, ensuring accurate billing and payment processing while maintaining compliance with financial regulations. Strong communication and problem-solving skills are essential for effectively addressing customer inquiries and resolving discrepancies.

Highest-signal resume keywords

Accounts Receivable ExperienceCustomer Communication SkillsMS Office Suite ProficiencyProblem-Solving SkillsCRM Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivablePayment ProcessingBilling Dispute ResolutionFinancial Record ReconciliationInvoice PreparationCustomer Account Management

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsAttention to DetailTime Management

Tools & Technologies

MS ExcelCRM SoftwareAccounting Software

Industry Keywords

Financial ServicesCustomer SatisfactionComplianceBilling Accuracy

About the role

Key responsibilities & impact

Proactively communicate with customers regarding their accounts, including processing payments and addressing outstanding balances.
Respond to customer enquiries about billing, invoices, and payment status in a professional and timely manner via phone and email.
Accurately record and reconcile customer payments within our financial systems.
Investigate and resolve payment discrepancies and billing disputes with a focus on customer satisfaction.
Maintain and update customer account information, ensuring all records are current and accurate.
Prepare and distribute customer invoices and financial statements as required.
Collaborate with the sales and service departments to ensure billing accuracy and resolve account issues.
Adhere to all company policies and financial regulations to ensure compliance.

Requirements

What you’ll need

Proven experience in a similar role such as accounts receivable, collections, or a customer-facing financial services position.
Exceptional verbal and written communication skills with a professional and courteous demeanour.
Strong organisational skills and a keen eye for detail and accuracy.
Proficient in the use of MS Office Suite, particularly Excel, and comfortable learning new software.
The ability to work independently and manage time effectively in a remote environment.
Excellent problem-solving skills with the ability to handle difficult situations calmly and effectively.
Previous experience with CRM or accounting software is highly desirable.

Benefits

Comp & perks

A competitive hourly wage and a comprehensive benefits package.
The flexibility and convenience of a fully remote working arrangement.
Opportunities for professional development and career growth within a stable and respected company.
A supportive and collaborative team environment.