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Front Desk Assistant
Burjline BuildersRemote Front Desk Assistant managing virtual front desk operations at Burjline Builders. Providing administrative support and ensuring smooth daily activities for client interactions.
About the role
Key responsibilities & impact- Serve as the first point of contact, professionally managing all incoming calls, emails, and correspondence.
- Schedule and coordinate appointments, meetings, and events, ensuring all calendars are accurately maintained.
- Provide clients with accurate information and direct enquiries to the appropriate person or department in a timely manner.
- Perform general administrative duties, including data entry, digital file management, and the preparation of reports and documents.
- Deliver outstanding customer service by addressing client needs and enquiries with a positive and helpful attitude.
- Assist with the organisation of virtual meetings, ensuring all technical and logistical aspects are handled smoothly.
- Uphold a high level of professionalism and confidentiality in all business communications.
Requirements
What you’ll need- Proven experience in a front desk, administrative assistant, or similar customer-facing role.
- Exceptional verbal and written communication skills with a strong command of the English language.
- Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other standard office software.
- A self-motivated and disciplined approach to working independently in a remote environment.
- Access to a dedicated, quiet home office space with a reliable, high-speed internet connection.
- Previous experience working in a fully remote position.
- Familiarity with virtual communication tools such as Slack, Microsoft Teams, or Zoom.
- Experience with CRM systems or online scheduling software.
Benefits
Comp & perks- A competitive benefits package is offered.
- The opportunity to be part of a supportive and dynamic remote team.
- Further details regarding the benefits package will be discussed during the interview process.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data EntryDigital File ManagementReport PreparationCRM Systems ExperienceOnline Scheduling Software
Soft Skills
Time ManagementSelf-MotivationDisciplinePositive Attitude