BCD Travel

Account Executive

• Shape global meetings and events program
• Ensure top-notch service across regions
• Monitor service levels and lead teams
• Collaborate with clients to enhance operational efficiency

Senior Global Account Director – Meetings & Events

Project Manager

• Responsible for the development, planning, and overall operational execution of meetings, conferences, conventions, incentive travel programs, and special events for customers
• Work on various programs simultaneously
• Serve as the day-to-day planning contact for each respective client
• Oversee website development, attendee management, and final program billing
• Source and contract venues for local & global clients
• Develop, coordinate and implement travel program agendas and itineraries
• Conduct site inspections as required
• Negotiate and purchase ground transportation, entertainment, and decor elements via preferred vendors
• Act as the primary contact with the client for program planning

Project Manager – Meetings & Events

Consultant

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Travel Consultant

Operations

• Search and confirm travel reservations for the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Working closely along with Senior Travel Consultants
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Apprentice, Operations

Bookkeeper

• Ejecutar los registros contables mensuales y las conciliaciones del libro mayor, asegurando el análisis y resolución de variaciones.
• Preparar conciliaciones del balance general con precisión y dentro de los plazos establecidos.
• Registrar transacciones clave, incluyendo cargos intercompañía, depreciaciones, amortizaciones y facturación.
• Conciliar las cuentas intercompañía, gestionando oportunamente las diferencias identificadas.
• Realizar conciliaciones mensuales de bancos, activos fijos, gastos prepagos y otros rubros, investigando cualquier anomalía.
• Cumplimiento de Objetivos Financieros Contribuir al logro de los objetivos presupuestarios del departamento.
• Identificar, junto con la gerencia, oportunidades para incrementar el EBITDA.
• Impulsar la mejora continua de procesos para optimizar costos operativos.
• Cumplimiento de Objetivos No Financieros Apoyar el liderazgo del equipo contable y fomentar el trabajo colaborativo.
• Contribuir activamente al cumplimiento de metas del área.
• Respaldar el proceso de cierre mensual, brindando apoyo técnico al personal cuando sea necesario.
• Garantizar la entrega de conciliaciones claras, precisas y oportunas.
• Proceso de Cierre Mensual Asegurar la preparación puntual y exacta de todas las conciliaciones de cuentas.
• Verificar la correcta integración y registro de asientos contables mensuales.
• Cumplir de manera oportuna con todos los elementos del checklist de fin de mes.
• Proceso de Conciliación de Cuentas Mantener conciliaciones actualizadas, completas y con documentación adecuada.
• Brindar soporte durante auditorías financieras interinas y anuales.
• Colaborar en la optimización y automatización continua del proceso de conciliación.
• Liderazgo Establecer metas profesionales anuales y dar seguimiento trimestral a su cumplimiento.
• Participar en la capacitación y mentoría de contadores y especialistas del equipo.
• Desarrollar a dos contadores por año en áreas específicas bajo su responsabilidad.
• Otras Responsabilidades Apoyar la revisión y optimización de los procesos de pagos a proveedores (AP).
• Contribuir a la elaboración del presupuesto y forecast (FA, nómina, entre otros).
• Preparar análisis, investigaciones e informes ad hoc para gerencias, dirección y finanzas regionales.

Senior Contador

• Communicate and respond to requests for current and new clients, helping them travel smart and achieve more
• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Senior Entertainment Travel Consultant

Customer Support

• Support travelers in case of disruptions, changes, or rebookings during their journey
• Act as a trusted advisor, providing guidance and solutions aligned with client travel policies
• Respond to customer inquiries via chat and email, offering expert assistance with complex travel issues
• Provide information on industry regulations (DOT, TSA, passports, visas, etc.) and travel-related policies
• Share insights on fare rules, exchange costs, and penalties to help customers make informed decisions
• Identify opportunities to improve operational processes and client experience
• Stay up to date with travel industry trends and developments relevant to the supported markets

Travel Consultant – App Support Specialist

Supply Chain

• Supplier management including sourcing and communication
• Primary clients contact for logistical arrangements
• Review supplier proposals, contracts, and invoices
• Ensure compliance for all services
• Preparation of printing materials and communications for congresses
• Coordinate on-site job responsibilities with the logistics team

Congress Logistics Manager

Manager

• Partner with the Souring Manager for securing, negotiating, and organising hotel bookings for client groups
• Build and maintain strong, professional relationships with Housing Bureaus, Housing brokers and direct hotel contacts for Congress hotel bookings
• Negotiate vendor contracts and mitigate financial risk
• Monitor accuracy of group blocks including rooming lists, cut-off dates, rates, etc.
• Review rooming lists for accuracy and ensure all final billing is accurate for processing
• Work as a project team to execute well-timed, clear, and accurate attendee and supplier communications
• Work within the applicable registration website technology to manage thresholds for arrival/departure parameters, room blocks, attendee changes, activities, data capture and reporting
• Prepare all relevant onsite documents including reports
• Manage day to day pharma compliance reporting requirements
• Manage all reporting documentation required for compliance and final reconciliations

Housing Manager

Database Administrator

• Instalación, actualización de instancias SQL SERVER
• Administrar, mantener y optimizar bases de datos relacionales y/o no relacionales.
• Implementación de estrategias y políticas de respaldo, recuperación y arquitectura de alta disponibilidad ON-Premise y Cloud (MULTIREGION).
• Implementación de políticas y auditorias de seguridad
• Monitorear el rendimiento y realizar ajustes para garantizar la eficiencia.
• Análisis Profiler, xEvents.
• Gestionar la seguridad y control de accesos a las bases de datos.
• Maquilado de paquetes ETL SQL SSIS: DTSX, SSISDB
• Plataformas de explotación de datos, BI (Artus, Qlikview, QlikSense)
• Colaborar con equipos de DevOps para implementar soluciones escalables.
• Documentar procedimientos y mejores prácticas.

Security Engineer

• Serve as the security liaison building strong partnerships with senior regional leadership
• Translate enterprise-wide security strategy into actionable, business-aligned initiatives across LATAM
• Establish consistent engagement touchpoints to ensure security remains aligned with regional operational needs
• Ensure strong regional security posture through ongoing risk oversight and business-aligned improvement initiatives
• Evaluate regional risks and develop mitigation plans, including third-party and partner ecosystem oversight
• Lead implementation of security controls, awareness programs, and secure-by-design practices across regional change
• Leverage key performance indicators to demonstrate regional security posture, progress, and continuous improvement
• Partner with the Security Engagement team to support regional customer assurance needs and align with client expectations
• Support regional security incident response readiness, including participation in tabletop exercises and resilience planning
• Proactively address emerging regional threats, regulatory shifts, and AI-related risks to keep priorities aligned
• Foster a culture of security accountability and collaboration across diverse stakeholder groups

Director – Information Security

• Plan, organize, and execute live, hybrid, and virtual events for national and international clients
• Manage large-scale projects and lead multi-member project teams
• Confidently prepare and present meetings, budget reviews, and presentations on-site or virtually
• Adhere to project budgets and targets
• Coordinate tendering and procurement processes for service providers and trades
• Ensure smooth production workflows during events and provide technical direction to project teams

Senior Project Manager – Event Solutions

• Provide world-class, high-touch service to VIP and VVIP travellers
• Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
• Search, book, and confirm travel across air, hotel, rail, and ground transport
• Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
• Support private jet servicing where required, including working with charter operators and aviation partners
• Offer expert guidance on client travel policy and provide professional consultation
• Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
• Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
• Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues

Senior Global Account Director – Meetings & Events

Project Manager – Meetings & Events

Travel Consultant

Travel Consultant

Apprentice, Operations

Senior Contador

Travel Consultant

Senior Entertainment Travel Consultant

Travel Consultant – App Support Specialist

Congress Logistics Manager

Housing Manager

Database Administrator

Director – Information Security

Senior Project Manager – Event Solutions

VIP Travel Consultant – Media & Entertainment