VIP Travel Consultant

BCD Travel

VIP Travel Agent providing high-touch service and active travel consultation for executive-level travelers. Handling requests via multiple channels and confirming travel reservations using BCD Travel tools.

Posted 7/9/2026full-timeRemote • New York • 🇺🇸 United StatesJunior💰 $50,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Perform high-touch service excellence to key client travelers
Accurately and efficiently handle incoming requests via multiple channels (i.e. phone, email, etc.)
Be the primary point of contact for executive-level travelers
Provide active travel consultation, including providing travel details and up-selling related products
Expertly use the appropriate BCD Travel tools and systems to complete requests.
Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Excellent knowledge and application of travel supplier rules
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

Requirements

What you’ll need

Experience in VIP travel
Working knowledge of the travel industry, policies, procedures, and processes
Strong skills in GDS Systems (Amadeus or Sabre)
Strong verbal and written communication skills in English
Candidate must be flexible to work evenings, weekends, and some holidays.

Benefits

Comp & perks

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ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Travel ConsultationTravel Reservation ManagementTravel Supplier Rules ApplicationClient Travel Policy UnderstandingRegulatory Fulfillment

Soft Skills

Service ExcellenceFlexibility