Supervisor, Operations

BCD Travel

Operations Supervisor managing travel consultant teams at BCD Travel. Leading performance metrics while ensuring compliance with regulations and quality control in service delivery.

Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $56,000 - $73,000 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership to a team of travel consultants
Collaborate with performance data to maximize the effectiveness of the team
Develop learning programs for closing own short- and long-term competency gaps
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)
Monitor global distribution systems (GDS) queues daily to maintain quality control

Requirements

What you’ll need

Extensive experience in the corporate travel management industry
Relevant supervising experience
Advanced skills on GDS Sabre
Strong critical thinking and problem-solving skills
Proficient in Microsoft Office applications

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

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Soft Skills

Problem-Solving