Facilities Assistant

BCD Travel

Facilities Assistant supporting day-to-day operations and office management at BCD Travel. Managing accommodations and handling vendor coordination to ensure effective workplace environment.

Posted 7/14/2026full-timeHeredia • 🇨🇷 Costa RicaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and multitasking abilities while providing exceptional customer service and communication skills. Proficient in managing office operations, vendor coordination, and supporting workplace health and safety initiatives.

Highest-signal resume keywords

Organizational SkillsCustomer Service MindsetVendor ManagementOffice CoordinationIntermediate English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office Operations ManagementProcurementAccounts PayableVendor CoordinationMeeting and Event Support

Soft Skills

Excellent Communication SkillsMultitaskingProactive AttitudeFlexibilityIndependence

Industry Keywords

Facilities ManagementHealth and Safety ComplianceFront-Desk SupportOffice Improvement ProjectsService Requests

About the role

Key responsibilities & impact

Help create a welcoming and efficient workplace by supporting day-to-day facilities and office operations.
Manage accommodation and office space needs, including coordinating building maintenance and supporting office improvement projects.
Respond to internal service requests and assist with purchasing and vendor coordination.
Support meetings and events by arranging room setups and catering for guests and VIP visitors.
Provide front-desk support, including handling phone inquiries and maintaining office contact information.
Coordinate incoming and outgoing mail, courier services, and delivery records.
Support workplace health and safety initiatives, including coordinating training and maintaining compliance records.
Collaborate with colleagues across the business to ensure smooth office operations and an excellent employee and visitor experience.
Take on additional responsibilities and projects as needed to support the team and business objectives.

Requirements

What you’ll need

Strong organizational and multitasking skills
A proactive, customer-service mindset with excellent communication skills
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
Flexibility and willingness to support a variety of office and facilities-related activities
Previous experience in an Executive Assistant, Administrative Assistant, Office Coordinator, or related support role
Familiarity with procurement, accounts payable, and vendor management processes
Intermediate English required, with the ability to communicate effectively in person, emails, meetings, and phone conversations.

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated