Global Account Manager II

BCD Travel

Global Account Manager II responsible for client retention and contract negotiation in travel management industry. Overseeing implementation of global travel programs while managing key client relationships.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $89,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client retention, contract negotiation, and business planning while effectively managing global account relationships. Proficient in travel technology and skilled in communication and presentation to meet customer expectations.

Highest-signal resume keywords

Global Account ManagementClient RetentionTravel Technology ExpertiseContract NegotiationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business PlanningFinancial ManagementImplementation ManagementCoaching and MentoringOperational Issue Escalation

Soft Skills

Communication SkillsPresentation SkillsRelationship Building

Tools & Technologies

ConcurMicrosoft OfficeCoPilot

Industry Keywords

Travel ManagementBusiness TravelClient ServicingSales Coordination

About the role

Key responsibilities & impact

Responsible for client retention, contract negotiation, implementation, and business consolidation
Sales of products and services, financials (budgets, billing, payment, and profitability)
Business planning and reviews, and establishing relationships with key decision-makers in multiple regions
Staff development, business continuance and escalation of operational issues
Manage Global Program Management team and provide coaching and mentoring
Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
Oversee the implementation of new business, working closely with the global implementation team to ensure customer expectations are met

Requirements

What you’ll need

Prior regional or global account management experience in a travel management company or related business travel account experience
Experience in implementing and managing large market global client
Ability to travel when needed globally
Well-developed communication and presentation skills
An extensive working knowledge with travel technology, specifically including Concur
Proficient in the use of Microsoft Office tools and adept in the use of CoPilot

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated