Travel Technology Program Manager

BCD Travel

Travel Technology Program Manager handling incidents and solutions while coordinating with teams at BCD Travel. Collaborating internationally and improving technology processes within the corporate travel industry.

Posted 7/4/2026full-time🇬🇧 United KingdomMid-LevelSenior💰 €44,000 - €55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in the corporate travel industry and travel technology, particularly with Concur and GDS systems like Sabre and Amadeus. Capable of conducting assessments, managing projects, and delivering exceptional customer service through effective communication and training.

Highest-signal resume keywords

Advanced Experience In Corporate Travel IndustryAdvanced Experience In Travel TechnologyProject Management ExperienceGDS Sabre KnowledgeGDS Amadeus Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Configuration ChangesBenefit & Risk AnalysisIncident AssessmentSolution Approach ApplicationError ReplicationTesting Situations

Soft Skills

Excellent Customer ServiceCustomer-Centric CommunicationCollaboration In International WorkspaceTraining And Presentation Skills

Tools & Technologies

Concur Travel Tool

Industry Keywords

Corporate TravelTravel TechnologyGDSShift Planning

About the role

Key responsibilities & impact

Assess incidents and determine a solution approach
Understand requests for changes and determine the best approach
Apply a solution approach to assure a business problem has been resolved
Proactively identify opportunities for improvements
Coordinate the respective team
Logically conduct assessments, replicate errors, or test situations if possible
Execute small to highest complex configuration changes
Perform benefit & risk analysis on small to highest scenario
Demonstrate excellent customer service and develop customer-centric communication
Conduct trainings and presentations to external customers
Participate in shift planning for the virtual team

Requirements

What you’ll need

Advanced experience in the corporate travel industry is required
Advanced experience in travel technology is required; Concur travel tool
Experience in a collaborative and international workspace
You have project management experience
Advanced knowledge of GDS Sabre and/or Amadeus is required
Excellent oral and written communication skills in English

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated